Brake Fluid Specification
.........................407
Vehicle Identification
Vehicle Identification Number ..............
408
Connected Vehicle
Connected Vehicle Requirements .......
409
Connected Vehicle Limitations ............
409
Connecting the Vehicle to a Mobile Network .....................................................
409
Connecting the Vehicle to a Wi-Fi Network .....................................................
409
Connected Vehicle – Troubleshooting - Vehicles With: Modem ..........................
410
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 ............................
411
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
413
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
413
Audio System
Audio System Precautions ......................
414
Switching the Audio Unit On and Off ........................................................................\
.
414
Selecting the Audio Source .....................
414
Playing or Pausing the Audio Source ........................................................................\
.
414
Adjusting the Volume ................................
414
Switching Shuffle Mode On and Off ........................................................................\
.
414
Switching Repeat Mode On and Off ........................................................................\
.
414
Setting a Memory Preset ..........................
414
Muting the Audio .........................................
415
Adjusting the Sound Settings .................
415
Setting the Clock and Date ......................
415
AM/FM Radio ................................................
416
Digital Radio ..................................................
416
Satellite Radio ..............................................
418SYNC™
General Information
...................................
419
Using Voice Recognition ..........................
420
Using SYNC™ With Your Phone ...........
422
SYNC™ Applications and Services ......
423
Using SYNC™ With Your Media Player ........................................................................\
426
SYNC™ Troubleshooting .........................
427
SYNC™ 3
General Information ..................................
436
Using Voice Recognition ..........................
438
Entertainment .............................................
445
Phone ..............................................................
455
Navigation .....................................................
457
Electric Vehicle Information ...................
462
Apps .................................................................
467
Settings ..........................................................
469
SYNC™ 3 Troubleshooting ......................
471
Accessories
Accessories ..................................................
484
Ford Protect
What Is Ford Protect .................................
485
Scheduled Maintenance
General Maintenance Information .......
487
Normal Scheduled Maintenance .........
490
Special Operating Conditions Scheduled Maintenance ............................................
492
Customer Information
Rollover Warning ........................................
495
The Better Business Bureau Auto Line Program .....................................................
495
The Mediation and Arbitration Program .......................................................................
496
Ordering a Canadian French Owner's Manual .......................................................
496
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Table of Contents
If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not use any item thicker
than this under the booster seat. Check
with the booster seat manufacturer's
instructions.
CHILD SAFETY LOCKS
WARNING: You cannot open the
rear doors from inside if you have put the
child safety locks on. A child safety lock is on the rear edge of
each rear door. You must switch the child
safety lock separately on each door.
Left-Hand Side
Turn the key clockwise to switch the child
lock on and counterclockwise to switch it
off.
Right-Hand Side
Turn the key counterclockwise to switch
the child lock on and clockwise to switch
it off.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Child Safety E238364
Use air conditioning with recirculated air
to improve cooling performance and
efficiency.
Note:
In certain conditions, for example,
maximum defrost, the air conditioning
compressor may continue to operate even
though you switch off the air conditioning.
Switching the Climate Control On
and Off Press and release the button.
Switching Maximum Air
Conditioning On and Off Turn the temperature control
counterclockwise to the lowest
setting for maximum cooling.
The left-hand and right-hand settings set
to LO, recirculated air flows through the
instrument panel air vents, air conditioning
turns on and the blower motor adjusts to
the highest speed.
Switching Maximum Defrost On
and Off Turn the temperature control
clockwise to the highest setting
for maximum defrosting.
The left-hand and right-hand settings set
to HI, air flows through the windshield air
vents, and the blower motor adjusts to the
highest speed. You can also use this setting
to defog and clear the windshield of a thin
covering of ice. The heated rear window
also turns on when you select maximum
defrost.
Note: To prevent window fogging, you
cannot select recirculated air when
maximum defrost is on. Switching Recirculated Air On and
Off Press and release the button to
switch between outside air and
recirculated air.
The air currently in the passenger
compartment recirculates. This may
reduce the time needed to cool the interior,
when used with A/C, and reduce unwanted
odors from entering your vehicle.
Note: Recirculated air may turn off, or
prevent you from switching on, in all air flow
modes except MAX A/C to reduce the risk
of fogging. Recirculation may also turn on
and off in various air distribution control
combinations during hot weather to improve
cooling efficiency.
AUTOMATIC CLIMATE
CONTROL - VEHICLES WITH:
DUAL AUTOMATIC
TEMPERATURE CONTROL
(DATC) Note:
Depending on your vehicle option
package, the controls may look different
from what you see here.
Note: For Hybrid vehicles, the air
conditioning compressor may run and
airflow may be felt when the climate control
is off to provide cooling to the battery.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Climate Control E290005
ENGINE OIL
Engine Oil Dipstick Overview
Minimum.
A
Maximum.
B
Checking the Engine Oil Level
1. Make sure that your vehicle is on level ground.
2. Check the oil level before starting the engine, or switch the engine off after
warming up and wait 10 minutes for
the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth.
4. Reinstall the dipstick and make sure it is fully seated.
5. Remove the dipstick again to check the
oil level.
Note: If the oil level is between the
maximum and minimum marks, the oil level
is acceptable. Do not add oil.
6. If the oil level is at the minimum mark, immediately add oil.
7. Reinstall the dipstick. Make sure it is fully seated.
Note: The oil consumption of new engines
reaches its normal level after approximately
3,000 mi (5,000 km). Adding Engine Oil WARNING: Do not remove the filler
cap when the engine is running. WARNING:
Do not add engine oil
when the engine is hot. Failure to follow
this instruction could result in personal
injury.
Do not use supplemental engine oil
additives because they are unnecessary
and could lead to engine damage that the
vehicle warranty may not cover.
1. Clean the area surrounding the engine oil filler cap before you remove it.
2. Remove the engine oil filler cap.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 396).
4. Reinstall the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage.
Note: Immediately soak up any oil spillage
with an absorbent cloth.
Resetting the Engine Oil Change
Reminder
Use the information display controls on
the steering wheel to reset the oil change
reminder.
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E264320
WARNING: Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
Note: Automotive fluids are not
interchangeable.
It is very important to use prediluted
coolant approved to the correct
specification in order to avoid plugging the
small passageways in the engine cooling
system. Do not mix different colors or types
of coolant in your vehicle. Mixing of engine
coolants or using an incorrect coolant may
harm the engine or cooling system
components and could void the vehicle
Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water.
Using water that has not been deionized
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways.
To top up the coolant level do the
following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add enough prediluted coolant to reach the correct level.
Note: We do not recommend the use of
recycled coolant.
3. Replace the coolant reservoir cap. Turn
the cap clockwise until it contacts the
hard stop. 4. Check the coolant level in the coolant
reservoir the next few times you drive
your vehicle. If necessary, repeat step
2.
If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your
vehicle checked as soon as possible.
Operating an engine with a low level of
coolant can result in engine overheating
and possible engine damage.
In case of emergency, you can add a large
amount of water without engine coolant
in order to reach a vehicle service location.
Service your vehicle as soon as possible.
Water alone, without engine coolant, can
cause engine damage from corrosion,
overheating or freezing.
Do not use the following as a coolant
substitute, as they can cause engine
damage from overheating or freezing:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
Do not add extra inhibitors or additives to
the coolant. These can be harmful and
compromise the corrosion protection of
the coolant.
Severe Climates
If you drive in extremely cold climates, you
may need to increase the coolant
concentration above 50%.
Note: A coolant concentration of 60%
provides improved freeze point protection.
Coolant concentrations above 60%
decrease the overheat protection
characteristics of the coolant and could
cause engine damage.
If you drive in extremely hot climates, you
may need to decrease the coolant
concentration to 40%.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing Maintenance
Note:
The engine management system has
a power hold function and remains powered
for a period of time after you switch the
ignition off. This is to allow diagnostic and
adaptive tables to be stored. Disconnecting
the battery without waiting can cause
damage not covered by the vehicle
Warranty.
4. Disconnect the negative battery cable terminal.
5. Disconnect the positive battery cable terminal.
6. Remove the battery securing clamp.
7. Remove the battery.
8. To install, reverse the removal procedure.
Note: Before reconnecting the battery,
make sure the ignition remains switched off.
Note: Make sure the battery cable terminals
are fully tightened.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
cover or shield.
If you disconnect or replace the vehicle
battery, you must reset the following
features:
• Window bounce-back. See Windows
(page 105).
• Clock Settings.
• Pre-set radio stations.
• Steering Angle Sensor.
Note: To calibrate the steering angle
sensor, drive the vehicle above
30 mph
(50 km/h) for a minimum of 1.2 mi (2 km).
Make sure to drive straight ahead for a
minimum of 30 seconds. Several vehicle
functions are disabled and a warning light
could appear until the sensor is calibrated. Battery Management System
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some of the following features:
•
Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
display to alert you that battery protection
actions are active.
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition off.
Note: If you add electrical accessories or
components to the vehicle, it may adversely
affect battery performance and durability.
This may also affect the performance of
other electrical systems in the vehicle.
Battery Disposal Make sure that you dispose of
old batteries in an
environmentally friendly way.
Seek advice from your local authority
about recycling old batteries.
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Escape (CTC) Canada/United States of America, Vehicles Built From: 02-11-2020, enUSA, Edition date: 202011, First-Printing MaintenanceE107998
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer.
8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 ft (7.6 m) away.
2. Measure the height of the headlamp bulb center from the ground and mark
an
8 ft (2.4 m) horizontal reference line
on the vertical wall or screen at this
height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp when adjusting the
other.
3. Switch on the low beam headlamps to
illuminate the wall or screen and open
the hood. 4. On the wall or screen you will observe
a flat zone of high intensity light
located at the top of the right hand
portion of the beam pattern. If the top
edge of the high intensity light zone is
not at the horizontal reference line, the
headlamp does need to be adjusted. 5. Locate the vertical adjuster on each
headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in order
to aim the headlamp. The horizontal
edge of the brighter light should touch
the horizontal reference line.
6. Close the hood and switch off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this
vehicle and is non-adjustable.
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High beam headlamp
1. Remove service cap.
2. Remove the bulb from the headlamp
assembly by turning it
counterclockwise, then pull it straight
out.
3. Disconnect the electrical connector.
4. To install, reverse the removal procedure.
Low beam headlamp 1. Remove service cap.
2. Disconnect the electrical connector.
3. Remove the bulb from the headlamp
assembly by turning it
counterclockwise, then pull it straight
out. 4. To install, reverse the removal
procedure.
Changing a Front Turn Signal Lamp
Bulb
Headlamp Park/Turn lamp
A
High beam headlamp
B
Low beam headlamp
C
Park/Turn lamp 1. Remove service cap, if applicable.
2. Remove bulb from the headlamp
assembly by turning it
counterclockwise, then pull it straight
out.
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