Page 361 of 500

AIR CONDITIONING SYSTEM
CAPACITY AND
SPECIFICATION - 2.7L
ECOBOOST™
WARNING: The air conditioning
refrigerant system contains refrigerant
under high pressure. Only qualified
personnel should service the air
conditioning refrigerant system. Opening the air conditioning refrigerant system
can cause personal injury.
Use refrigerant and oil that meets the
defined specifications.
If you do not use refrigerant and oil that
meets the defined specifications, it could
result in:
• Component damage that your vehicle
warranty does not cover.
• Reduced vehicle performance.
Capacities Refrigerant Oil
Refrigerant
Variant
3.2 fl oz (95 ml)
20.8 oz (0.59 kg)
All.
Materials Specification
Name
WSS-M17B21-A
R-1234yf Refrigerant(U.S.)
R-1234yf Refrigerant / Frigorigène R-1234yf(Canada)
YN-33-A(U.S.)
HS7Z-19B519-BA(Canada)
WSS-M2C300-A2
Motorcraft® R-1234yf Refrigerant PAG Oil(U.S.)
Motorcraft® R-1234yf Refrigerant PAG Oil / Huile
PAG pour frigorigène R-1234yf Motorcraft®(Canada)
YN-35(U.S. & Canada)
WASHER FLUID SPECIFICATION
Capacities Quantity
Variant
Fill as required.
All.
357
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Capacities and Specifications
Page 362 of 500

Materials
Specification
Name
WSS-M14P19-A
Motorcraft® Premium Windshield Wash Concen-
trate with Bitterant(U.S.)
Motorcraft® Premium Quality Windshield Washer
Fluid / Liquide lave-glace de haute qualité Motor-
craft®(Canada)
ZC-32-B2(U.S.)
CXC-37-A/B/D/F(Canada)
BRAKE FLUID SPECIFICATION
Use fluid that meets the defined
specification and viscosity grade.
If you do not use fluid that meets the
defined specification and viscosity grade,
it could result in:
• Component damage that your vehicle
warranty does not cover.
• Reduced brake performance. Note:
We recommend you use DOT 4 Low
Viscosity (LV) High Performance Brake Fluid
or equivalent meeting WSS-M6C65-A2. If
you use any fluid other than the
recommended fluid, it could cause reduced
brake performance and not meet our
performance standards. Keep brake fluid
clean and dry. Contamination with dirt,
water, petroleum products or other
materials could result in brake system
damage and possible failure.
Capacities Quantity
Variant
Fill as required.
All.
Materials Specification
Name
WSS-M6C65-A2
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid(U.S.)
Motorcraft® DOT 4 LV High Performance Motor
Vehicle Brake Fluid / Liquide de frein automobile
haute performance DOT 4 LV Motorcraft®(Canada)
PM-20(U.S. & Canada)
358
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Capacities and Specifications
Page 363 of 500
VEHICLE IDENTIFICATION
NUMBER
Locating the Vehicle Identification
Number
The vehicle identification number is
located on the left-hand side of the
instrument panel.
In the graphic, XXXX is representative of
your vehicle identification number.
Vehicle Identification Number
Overview
The vehicle identification number contains
the following information: World manufacturer identifier.
A
Brake system, gross vehicle
weight rating, restraint devices
and their locations.
B
Make, vehicle line, series, body
type.
C
Engine or motor type.
D
Check digit.
E
Model year.
F
Assembly plant.
G
Production sequence number.
H
359
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Vehicle IdentificationE311767 E142477
Page 364 of 500

WHAT IS A CONNECTED
VEHICLE
V
ehicl e He al th A l ert s po w er e d b y For dP a ss
A connected vehicle has technology that
allows your vehicle to connect to a mobile
network and for you to access a range of
features. When used in conjunction with
the FordPass app, it could allow you to
monitor and control your vehicle further,
for example checking the tire pressures,
the fuel level and the vehicle location. For
additional information, refer to the local
Ford website.
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related feature
functionality requires a compatible vehicle
network.
Some remote features require additional
service activation. Log in to your Ford
account for details. Some restrictions, third
party terms and message or data rates
may apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, or
regulations could affect functionality and
availability, or continued provision of some
features. These changes could even stop
some features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
What Is the Modem The modem allows access to a
range of features built into your
vehicle.
Enabling and Disabling the Modem
Tap the vehicle drawer on the top left of
the screen.
1. Press Settings.
2. Press
Connectivity.
3. Press
Connected Vehicle Features.
4. Switch vehicle connectivity on or off.
Connecting FordPass to the
Modem
1. Make sure that the modem is enabled using the vehicle settings menu.
2. Open the FordPass app on your device
and log in.
3. Add your vehicle or select your vehicle if already added.
4. Select the option for vehicle details.
5. Select the option to activate your vehicle.
6. Make sure that the name on the screen
matches the name shown in your
FordPass account.
7. Confirm that FordPass account is connected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK
Access the application drawer on the
touchscreen.
360
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Connected Vehicle
Page 365 of 500
1. Press Settings.
2. Press
Connectivity.
3. Press
Manage Wi-Fi Networks.
4. Switch
System Wi-Fi on. 5. Press
View Available Networks.
6. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
CONNECTED VEHICLE – TROUBLESHOOTING
Connected Vehicle – Frequently Asked Questions - Vehicles With: Modem Possible Cause and Resolution
Symptom
I cannot confirm the
connection of my FordPass
account to the modem. –
Modem is not enabled.
•Switch vehicle connectivity on.
– Weak network signal.
•Move your vehicle closer to a place where the
network signal is not obstructed.
361
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Connected Vehicle
Page 366 of 500

Connected Vehicle – Frequently Asked Questions - Vehicles With: SYNC
4
Possible Cause and Resolution
Symptom
I cannot connect to a Wi-Fi
network. –
Password error.
•Enter the correct network password.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.
– Multiple access points in range with the same network
name.
•Use a unique name for your network name. Do not
use the default name unless it contains a unique
identifier, for example as part of the MAC address.
The Wi-Fi connection
disconnects after successful
connection. –
Weak network signal.
•Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.
I am close to a Wi-Fi router
but the network signal
strength is weak. –
Obstructed network signal.
•If your vehicle has a heated windshield, position
your vehicle so that the windshield is not facing the
Wi-Fi router.
• If your vehicle has metallic tinting on the windows
but not on the windshield, position your vehicle so
that the windshield is facing the Wi-Fi router or
open the windows that are facing the router.
• If your vehicle has metallic tinting on the windows
and the windshield, open the windows that are
facing the router.
• If your vehicle is in a garage and you have the
garage door closed, open the garage door as it may
block the signal.
– Hidden network.
•Make the network visible and try again, or use the
Add Network Manually option in Wi-Fi settings
menu.
– Unsupported security type.
•Some network security types are not supported,
for example WEP.
I cannot see a network in the
list of available networks
that I expect to see.
362
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Connected Vehicle
Page 367 of 500

Possible Cause and Resolution
Symptom
I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal
•Move your vehicle closer to the Wi-Fi router or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
363
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Connected Vehicle
Page 368 of 500

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
Tap the vehicle drawer on the top left of
the screen.
1. Press Settings.
2. Press
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
3. Press Settings under the Vehicle Hotspot menu.
4. Press
Edit.
5. Switch the Wi-Fi Visibility option on or off.
Note: The Wi-Fi visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
Tap the vehicle drawer on the top left of
the screen.
1. Press
Settings.
2. Press
Vehicle Hotspot.
3. Press Settings under the Vehicle Hotspot menu.
Note: The network name is the hotspot
name.
4. Switch the Show Password option on or off.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, switch Wi-Fi on and select the hotspot from the list of
available Wi-Fi networks.
2. When prompted, enter the password. Purchasing a Data Plan
1. Connect a device to the hotspot.
Note:
The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal.
Note: Secure websites do not redirect.
3. Follow the instructions on the carrier portal to purchase a plan.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
Tap the vehicle drawer on the top left of
the screen.
1. Press
Settings.
2. Press
Vehicle Hotspot.
3. Press Settings under the Vehicle Hotspot menu.
4. Press
Edit.
5. Press
Change Network Name.
364
2021 Edge (CDQ) Canada/United States of America, enUSA, Edition date: 202011, First-Printing Vehicle Wi-Fi Hotspot