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End User License Agreement
................442
Emission Law ...............................................
467
Appendices
Electromagnetic Compatibility ............
469
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If you require assistance or clarification on
policies or procedures, please contact the
customer relationship center.
United States
Ford Motor Company
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-888-658-6805
www.ford.com/help/contact/
Canada
Customer Relationship Center
Ford Motor Company of Canada Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
Facebook: FordServiceCA (English),
FordServiceQC (Francais)
Europe
Telephone: 02035644444
E-mail: [email protected]
Twitter: @forduk
Australia
Ford Motor Company
Attention: Customer Relationship Centre
Private Mail Bag 5
Fairlane Business Park #3
Campbellfield, Victoria, 3061
Telephone: 13 3673 (FORD)
E-mail: [email protected]
New Zealand
Ford Motor Company
Attention: Customer Relationship Centre
Private Bag 76912
Manukau City 2241
Telephone: 0800 367 369 (FORDNZ)
E-mail: [email protected]
Asia Pacific
E-mail: [email protected]
Caribbean, Central America and
Israel
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Fax: (313) 390-0804
Telephone: (313) 594-4857
E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (800) 841-3673
E-mail: [email protected]
Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
North Africa
E-mail: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
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Puerto Rico
Ford International Business Development,
Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
1-800-392-3673 (FORD)
Fax: (313) 390-0804
E-mail: [email protected]
www.ford.com.pr
Middle East
Ford Middle East Customer Relationship
Center
P.O. Box 21740
Dubai, United Arab Emirates
Telephone: 80004441066
Toll-free number for the Kingdom of Saudi
Arabia: 8008443673
Mobily and Zain cell phone users in Saudi
Arabia: 800850078
Kuwait: 22280384
Local telephone number for Kuwait: +965
1 898900
Fax: +971 4 3327266
E-mail: [email protected]
www.me.ford.com
South Korea
Telephone: +82-02-1600-6003
E-mail: [email protected]
Ford Credit - US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to an account manager, visit
www.ford.com/finance.
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ABOUT THIS PUBLICATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle in order to benefit
from greater safety and pleasure from
driving it. Use this digital manual, that we
have also made available for your
continued use through the FordPass app
and your local Ford website to familiarize
yourself with the basics.
Note: To download the FordPass app, visit
your device's app store.
Note: To find the local Ford website, visit
ht tp s:/ / c orpor a t e .f or d . c om/ oper a tions/
l oc a tions/ gl ob al-link s.html .
Note: Use and operate your vehicle in line
with all applicable laws and regulations.
Note: Pass on all printed owner ’s
information when selling this vehicle.
Our digital resources include a
comprehensive digital Owner ’s Manual
that is dynamically created according to
the features on your vehicle by using the
vehicle identification number. See
Locating the Vehicle Identification
Number (page 359). The digital Owner ’s
Manual includes visual and full text search functions so that you can quickly locate
the information you are looking for. It also
includes links to a number of how-to
videos created to help you understand
some of the advanced technologies on
your vehicle.
Features and Options
Note:
This publication describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options that are not available
on the vehicle you have purchased.
Illustrations
Note: Some of the illustrations in this
manual could show features as used in
different models, some can appear different
to you on your vehicle.
Location of Components
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
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USING THIS PUBLICATION
To quickly locate information about your
vehicle, use the word search within the
Owner's Manual application.
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SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you may
see on your vehicle.
Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor Child seat tether anchor
Cruise control
Do not open when hot
Electric Parking brake
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
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Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Passenger airbag activated Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Malfunction Indicator Lamp
(MIL)
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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