2021 FORD EDGE Owners Manual

MyKey – Frequently Asked
Questions
What is an admin key?
An admin key is a key that you have
not created as a MyKey. See Creating
a MyKey (page 67).
Why am I not able to create a MyKey? You have not placed the admin key in
the backup position. See
Creating a
MyKey (page 67). The key used to
switch the ignition on is not an admin
key. The key used to switch the ignition
on is the only admin key. There has to
be at least one admin key. You did not
switch the ignition off after creating
the last MyKey.
Why am I not able to program a MyKey? The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey
(page 67).
Why am I not able to clear the MyKeys? The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey
(page 67).
Why is the MyKey distance not
accumulating? The key used to start the engine is an
admin key. An admin key and a MyKey
are inside your vehicle. You have not
created any MyKeys. See
Creating a
MyKey (page 67). You have cleared
the MyKeys. See Clearing All
MyKeys (page 67). Why am I not able to start the engine
with a MyKey?
An admin key and a MyKey are inside
your vehicle. The system recognizes
only the admin key when both are
present.
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OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
Unlocking and Locking the Doors
Using the Remote Control
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all
doors.
Locking the Doors Press the button to lock all
doors. One short flash of the
turn signal lamps confirms that
your vehicle has locked.
Note: For more information on operating
the doors from outside your vehicle See
Keyless Entry (page 74).
Unlocking and Locking the Doors
Using the Key Blade
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors. Turn clockwise to lock.
Turn counterclockwise to unlock.
Individually Unlocking and Locking
the Doors Using the Key Blade
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
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Lock.
A
Unlock.
B
OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
Individually Unlocking and Locking
the Doors Using the Locking
Button
The power door lock control is on the driver
and front passenger door panels. Unlock.
A
Lock.
B
AUTOUNLOCK
What Is Autounlock
Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.
Autounlock Requirements
Autounlock unlocks all the doors when all
of the following occur:
• The ignition is on, all the doors are
closed and your vehicle is moving at a
speed greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the ignition off or
to the accessory position.
Switching Autounlock On and Off
1. Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select Settings.
3. Select
Vehicle.
4. Select
Locks.
5. Switch
Autounlock on or off.
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AUTOLOCK
What Is Autolock
Autolock is a locking feature that locks
your vehicle doors when you start driving.
Autolock Requirements
Autolock locks all the doors when all of the
following occur:
•
All doors are closed.
• The ignition is on.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
MISLOCK
What Is Mislock
Mislock is a locking feature that warns you
if your vehicle has not locked.
Mislock Limitations
When you press the lock button once, the
direction indicators do not flash if:
• Any door or the liftgate is open.
• The hood is open. If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.
Switching Mislock On and Off
1.
Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select
Settings.
3. Select
Vehicle.
4. Select
Locks.
5. Switch
Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
DOORS AND LOCKS –
TROUBLESHOOTING
Doors and Locks – Warning Lamps
Door Ajar Warning Lamp It illuminates when you switch
the ignition on and remains on if
any door or the hood is open.
Doors and Locks – Information Messages Action
Message
Displays if a door is open. Fully close the door.
Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
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Doors and Locks – Frequently
Asked Questions
Can accessories such as steps or
handles be used with the latch
assembly?
Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.
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KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On and
Off
1. Switch the ignition on using an original
key that has not been created as a
MyKey.
2. Press
Settings on the touchscreen.
3. Press
Vehicle Settings.
4. Press
Locks.
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within
3 ft (1 m) of
your vehicle, touch the unlock sensor on
the back of the door handle for a brief
period and then pull on the door handle to
unlock, being careful not to touch the lock
sensor at the same time or pull on the door
handle too quickly. The intelligent access
system requires a brief delay to
authenticate your intelligent access key.
Using the Electronic Liftgate with
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With your passive key within 3 ft (1 m) of
your vehicle, press the exterior liftgate
release button inside of the liftgate handle.
The liftgate unlocks and opens. See
Opening the Liftgate From Outside
Your Vehicle
(page 80).
Locking the Doors With your passive key within
3 ft (1 m) of
your vehicle, touch the outer door handle
lock sensor for approximately one second
to lock, being careful not to touch the
unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
KEYLESS ENTRY –
TROUBLESHOOTING
Keyless Entry – Frequently Asked
Questions
Why does the keypad not accept the
access code?
If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.
Why does the passive key not work? The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key. Why does the keypad not function?
The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.
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WHAT IS THE KEYLESS ENTRY
KEYPAD
The keyless entry keypad allows you to
lock and unlock your vehicle using the
keypad on the window trim.
KEYLESS ENTRY KEYPAD
LIMITATIONS
The system may not function if:
•
The vehicle battery has no charge.
LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window and
illuminates when you touch it. KEYLESS ENTRY KEYPAD
MASTER ACCESS CODE
Unlocking the Doors
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
•
Press 3-4 within five seconds to unlock
all doors.
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