2021 DODGE DURANGO warning

GENERAL TIRE
113
GENERAL TIRE

LIMITED WARRANTY FOR ORIGINAL EQUIPMENT PASSENGER
CAR AND LIGHT TRUCK TIRES (Including SPECIAL SPARE Tires)

This booklet also includes important safety warnings.
ELIGIBILITY
This Limited Warranty and Adjustment Policy applies to the original
ow
ner of new General brand passenger and light truck (LT) tires that
are the new vehicle original equipment tires bearing the General
brand name and D.O.T. Tire Identification, operated in normal
service, and used on the same vehicle on which they were originally
installed according to the vehicle manufacturer’s recommendations.
Tire(s) on any vehicle registered and normally operated outside the
Un
ited States and Canada are excluded from eligibility under this
Limited Warranty and Adjustment Policy.
WHAT IS THE ADJUSTMENT POLICY AND HOW LONG IS IT
AP
PLICABLE?
BASIC COVERAGE:
Eligible Tires are covered by this Limited Warranty and Adjustment
Po
licy for a maximum of 72 months from the date of purchase,
de

termined by the new vehicle registration date or new vehicle sales
invoice showing date of purchase.
Where To Go For Warranty Replacement: C
ontact the vehicle dealer
from where you purchased the vehicle to determine the eligible
warranty coverage for your tires and where to proceed from there.
Free Replacement Period: I
f an eligible General brand passenger or
light truck tire becomes unserviceable from a condition other than
those listed under Section 3 during the first 12 months or first 2/32 nds
of

an inch (1.6 mm) of tread wear (whichever comes first) it will be
re

placed with a comparable new General brand tire FREE OF
CHARGE, including mounting and balancing. Owner pays all
applicable taxes.
Temporary Spare Tires: T
his Policy also extends to the original owner
of the General brand Temporary Spare Tire that was originally
equipped by the vehicle manufacturer as a temporary spare tire
bearing a General Department of Transportation (DOT) serial
number. An eligible Temporary Spare Tire under this Policy must

GENERAL TIRE
115
• Repairs: If a tire is returned under complaint and the reason for the
tire’s disablement is in any way associated with a repair, or with the
situation that led to the repair, the manufacturer’s warranty is inval -
idated.
• Mileage: T
read wear out up to a predetermined mileage is not
covered under this policy.
• Improper operation or maintenance: T
his includes, but is not
limited to, effects caused by:
• Improper tire inflation and/or improper load/speed practices: T
hese practices can cause excessive operational temperatures
and stresses that exceed the tire’s capabilities.
• Improper or insufficient tire rotation
•
Improper vehicle alignment
•
Damage due to:
–
Rim irregularities or rim damage
–
Snow chains
–
Vehicle mechanical problems, including brake problems, and
v
ehicle wheel alignment
– Extreme temperature exposure
–
Negligent and abusive driving such as tire spinning, or racing
–
Improper tire storage
–
Automotive accident
–
Chemical corrosion or fire
–
Use contrary to the vehicle manufacturer’s tire recommenda -
t
ions
– Misuse or misapplication
•

Improper Mounting or Demounting
•
Alteration: s
uch as, but not limited to, adding a white inlay on black
wall, tread regrooving, tire truing or siping, or adding sealant mate -
rials to the tire.
• Weather checking/cracking: N
ot covered after 48 months from the
da
te of purchase.
• Failure to observe safety and maintenance precautions set forth in
t
he Safety Warning Section.

GENERAL TIRE
118
SAFETY WARNING:
Ignoring any of the safety and information contained in this limited
wa
rranty and Adjustment Policy may result in tire failure, causing
serious injury or death.
• Tire failure due to underinflation/overloading.
Follow vehicle
Owner’s Manual or tire placard in vehicle for proper inflation and
loading.
• Explosion of tire/rim assembly due to improper tire mounting.
T

ire mounting / demounting can be dangerous. It should be
performed only by a trained tire specialist using proper tools and
procedures. Prior to tire mounting/demounting, the Rubber Manu -
facturers Association (RMA) wall charts and manuals should be
re
ad to obtain the proper procedures. The failure to follow these
procedures may result in faulty positioning of the tire and/or rim,
which may cause the assembly to burst with force sufficient to cause
injury or death.
• Tire failure due to damage.
Inspect your tires frequently for
scrapes, bulges, separations, cuts, snags and other damage from
road hazards. Damage from impact can occur to the inner portions
of your tire without being visible to the outside. If you suspect a tire
has been damaged from striking anything unusual in the road, you
must have the tire removed from the rim and inspected both inside
and out by a trained tire specialist. Air loss or unusual tire wear can
also be warning signs that a tire may have internal damage. If you
notice these conditions, have your tire inspected by a trained indi -
vidual.
• Tire failure due to excessive tire spinning.
Avoid tire spinning. The
centrifugal force generated by a free-spinning tire/rim assembly
may cause a sudden tire explosion resulting in vehicle damage and/
or serious injury or death. Never exceed 35 mph (55 km/h) as indi -
cated on your speedometer when your vehicle is stuck in snow,
mu
d, or sand and your tire(s) is/are spinning. Use a gentle back -
ward and forward rocking motion to free your vehicle for continued
dr
iving. Never stand or permit anyone else to stand near or behind
a tire spinning while attempting to push a vehicle that is stuck.

GOODYEAR® DUNLOP® TIRES
124
This warranty gives you specific legal rights and you may also have
other rights that vary from state to state or province to province.
HOW DO YOU OBTAIN AN ADJUSTMENT?
1. You must present the tire to be adjusted to an authorized Good -
y
ear® or Dunlop® service facility. Tires replaced on an adjustment
ba
sis become the property of The Goodyear Tire & Rubber
Company or Goodyear Canada Inc.
2. You must pay for taxes and any additional services you order at the
t
ime of adjustment plus any additional service that may be unique
to your application, e.g., Tire Pressure Monitoring System (TPMS).
3. You must submit your claim on an approved claim form supplied
b
y an authorized Goodyear® or Dunlop® service facility. The form
must be filled out completely and signed, where you the owner or
an authorized agent presented the tire for adjustment. You must go
to an authorized Goodyear® or Dunlop® outlet for replacement
tires and all warranty service.
SAFETY WARNINGS
Property damage, serious injury or death may result from:
• TIRE FAILURE DUE TO UNDERINFLATION/OVERLOADING/
M

ISAPPLICATION. Follow the vehicle Owner’s Manual or tire
placard in vehicle.
• TIRE FAILURE DUE TO IMPACT DAMAGE/IMPROPER
M

AINTENANCE. Tires should be inspected regularly by a quali -
fied technician for signs of damage, such as punctures or impacts.
• TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber
Manufacturers Association (RMA) established repair procedures at

www.ustires.org
and/or go to
www.goodyear.com
for information
on proper repair procedures.
• EXPLOSION OF TIRE/RIM ASSEMBLY DUE TO IMPROPER
M

OUNTING. Only specially trained persons should mount tires.
• FAILURE TO MOUNT RADIAL TIRES ON APPROVED RIMS.
• FAILURE TO DEFLATE SINGLE OR DUAL ASSEMBLIES
C

OMPLETELY BEFORE DEMOUNTING.

GOODYEAR® DUNLOP® TIRES
125
•TIRE SPINNING. On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 km/h), as indicated on the
sp

eedometer.
• EXCESSIVE WHEEL SPINNING.
This can also result in tire disin-
tegration or axle failure.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and performance
f r

om your Goodyear® or Dunlop® tires is to give them a simple but
frequent (at least monthly) inspection for proper inflation, even tread
wear and the presence of any damage.
DO MAINTAIN PROPER INFLATION PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire performance,
sa
fety and fuel economy. Check inflation pressures at least once a
month and before long trips. Use an accurate tire pressure gauge.
Always check pressures when the tires are cold (when the vehicle has
been driven less than one mile). If you must check inflation when the
tires are hot, add 4 psi (27 kPa) to the recommended cold inflation
pressure. It is difficult to tell just by looking at radial tires whether
they are underinflated.*
WARNING!
Vehicle handling, traction, ride comfort and other performance
pa
rameters may be significantly affected by a change in tire size
or type. Before replacing tires, always consult and follow the
vehicle owner’s manual because some vehicle manufacturers
prohibit changing tire size. When selecting tires that are different
from the original equipment size make certain:
1. The tires have adequate load-carrying capacity based on the
v
ehicle placard,
2. The tires have sufficient inflation pressure to carry the load and
3
. There is proper clearance with no interference points between
t
he tire and vehicle.
The consumer must be aware to always drive safely and obey all
tr
affic laws. Avoid sudden, sharp turns or aggressive lane
changes. Failure to follow any of these warnings may result in
loss of control of the vehicle, leading to an accident and serious
injury or death.

GOODYEAR® DUNLOP® TIRES
129
When replacing tires, you must maintain the outside diameter and
load-carrying capacity of the Original Equipment tire. Inflation
pressure may need to be adjusted to avoid overloading the tire.
Consult the Tire & Rim Association Load and Inflation Tables,
European Tire and Rim Technical Organization (ETRTO) or Japan
Automobile Tyre Manufacturers Association (JATMA) standards for
correct load and inflation information.
NEVER FIT TIRES TO A VEHICLE THAT HAVE LESS
LO
AD-CARRYING CAPACITY THAN REQUIRED BY THE
ORIGINAL EQUIPMENT MANUFACTURER
Examples: Many vehicles, such as large passenger vans, require Load
Ra
nge E tires as designated by the vehicle manufacturer. Fitment of a
tire, such as a Load Range D, with less carrying capacity is not
allowed. In other cases, tires of the same size may carry different load
indexes in the service description. You must make certain the
replacement tires fitted to the vehicle have a load-carrying capacity
equal to or greater than what the Original Equipment manufacturer
specifies.

NOTE:

Goodyear® manufactured and/or marketed European- Metric
pa
ssenger tires and P-Metric passenger tires are interchangeable as
long as they have the same section width, same aspect ratio, same rim
diameter.
WARNING!
Before you replace your tires, always consult the vehicle owner’s
ma
nual and follow the vehicle manufacturer’s replacement tire
recommendations. Vehicle handling may be significantly affected
by a change in tire size or type. When selecting tires that are
different from the Original Equipment size, see a professional
installer in order to make certain that proper clearance,
load-carrying capacity and inflation pressure are selected. Never
exceed the maximum load capacity and inflation pressure listed
on the sidewall of the tire. Always drive safely and obey all traffic
laws. Avoid sudden, sharp turns or aggressive lane changes.
Failure to follow this warning may result in loss of control of the
vehicle, leading to an accident and serious injury or death.

GOODYEAR® DUNLOP® TIRES
132
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Brochure applies
on
ly to the Original Equipment tires supplied with your vehicle. In
order for Goodyear® Run-Flat (Extended Mobility Technology
[EMT], RunOnFlat [ROF]) or Dunlop® Run-Flat (Dunlop Self-
Supporting Technology [DSST]) tires to obtain the performance
criteria stated within this Limited Warranty, Goodyear® or Dunlop®
Run-Flat tires must use specific parts, such as a low tire pressure
monitoring system authorized by the Original Equipment vehicle
manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear® or Dunlop® Run-Flat tire is a high-performance tire
w i

th a remarkable feature: It can operate for limited distances with
very low or even no inflation pressure (refer to your Vehicle Owner’s
Manual for these limitations). This is an important benefit, especially
if inflation loss occurs at a location where immediately stopping your
vehicle could be hazardous. TIRE PRESSURE MONITORING
SYSTEM ALERT Refer to your vehicle Owner’s Manual for more
information on what to do if the tire pressure warning system
activates.
WARNING!
If the tire pressure-monitoring system signals an alert, follow
th
ese safety precautions to prevent a loss of vehicle control that
could result in serious personal injury or death:
• Slow your speed. Do not exceed 50
mph (80 kph).
• Avoid hard cornering, hard braking and severe handling maneu -
v
ers.
• Avoid potholes and other road hazards.
R
emember that when your tires have lost air pressure, your
ve
hicle’s handling capability is reduced, particularly during
severe maneuvers.

GOODYEAR® DUNLOP® TIRES
133
TO PROLONG TIRE LIFE DURING A SYSTEM ALERT
The Goodyear® or Dunlop® Run-Flat tire can be driven at low or zero
ai
r pressure (refer to your vehicle Owner’s Manual for these
limitations). To help prolong the life of a tire operating in
underinflation conditions, drive at a speed as far below 50 mph
(8

0 km/h) as possible. Also, drive the shortest distance possible before
ob

taining tire service. Taking these precautions will increase the
chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT®
To obtain service after operating under low-inflation conditions,
co
ntact your Goodyear® or Dunlop Run-Flat service facility. Trained
service personnel will inspect your tires to determine if they are in
need of repair or replacement. To locate the nearest authorized
Goodyear® or Dunlop® Run-Flat service facility, call 1-800-
GOODYEAR 1-800-466-3932.
TIRE REPAIR
Like any other Goodyear® or Dunlop® speed-rated,
h i

gh-performance tire, the Goodyear® or Dunlop® Run-Flat tire may
be repaired to correct a puncture in the tread, but PROPER
MATERIALS AND PROCEDURES MUST BE USED. Contact a
Goodyear® or Dunlop® Run-Flat service facility for information on
proper repairs. For the location of the nearest facility, call
1-800-GOODYEAR 1-800-466-3932.
WARNING!
Because of the unique characteristics of Run-Flat tires, the wheels
on
which they are mounted and your vehicle’s tire pressure
monitoring system, all tire service work other than routine
inflation maintenance and external inspections must be
performed by service personnel at a Goodyear or Dunlop
Run-Flat service facility.
Do not attempt to mount or demount Run-Flat tires yourself;
se
rious injury or death could result. Only specially trained
persons should mount, demount and repair Run-Flat tires, and
more than 40 psi (270 kPa) may be required to seat beads. A
safety cage and clip-on extension air hose must be used if more
than 40 psi (270 kPa) is need to seat beads.