BFGOODRICH® TIRES
25
BFGOODRICH® TIRES
ABOUT THIS WARRANTY
As the original purchaser of a BFGoodrich® brand passenger or light
tr
uck tire, you are covered by all the benefits and conditions (subject
to the maintenance recommendations and safety warnings) contained
in this booklet. To ensure your understanding of and compliance with
the terms and conditions of this warranty, please read it carefully. It is
essential that you also read and understand the safety and
maintenance recommendations for tires contained in this booklet.
WHAT IS COVERED AND FOR HOW LONG
Passenger and Light Truck Tires
BFGoodrich® brand passenger and light truck tires, used in normal
se
rvice on the vehicle on which they were originally fitted and in
accordance with the maintenance recommendations and safety
warnings contained in the attached Owner’s Manual, are covered by
this warranty against defects in workmanship and materials for the
life of the original usable tread, or six years from the date of purchase,
whichever occurs first. At that time, all warranties, express or implied,
expire. The life of the original usable tread is the original tread down
to the level of the tread wear indicators - 2/32 nds of an inch (1.6 mm)
of
tread remaining. Date of purchase is documented by new vehicle
registration or tire sales invoice. If no proof of purchase is available,
coverage will be based on the date of manufacture. Replacement will
be made in accordance with the terms and conditions described under
“How Replacement Charges are Calculated”.
NOTE:
Your vehicle manufacturer may provide additional tire warranty
co
verage over and above what is provided by BFGoodrich®. Consult
your vehicle Owner’s Manual for further information.
WHAT IS NOT COVERED
Tires Which Become Unserviceable Due To:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or
p
uncture)
• Incorrect mounting of the tire, tire/wheel imbalance or improper
r
epair
BRIDGESTONE® - FIRESTONE®
80
LIMITED WARRANTY
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT TRUCK TIRES
Including Tires with Run-Flat Technology
ELIGIBILITY
This Limited Warranty covers Bridgestone® and Firestone® brand
p a
ssenger and light truck tires, including RFT and temporary spare
tires, originally installed by the vehicle manufacturer on a new
vehicle. You are covered under the terms of this Limited Warranty if
the tire was produced after July 4, 2004 (DOT serial 2704 or later) and
has been used only on the vehicle on which it was originally installed
in non-commercial service.
WHAT IS WARRANTED AND FOR HOW LONG
Before wearing down to 2/32 inch (1.6 mm) remaining original tread
de
pth (i.e. worn down to the top of the built-in indicators in the tread
grooves) and within 6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then within 6 years from
the date of tire manufacture), for any reason other than those excluded in
the section entitled “What This Limited Warranty Does Not Cover,” any
eligible tire that becomes unusable for any reason within the
manufacturer’s control will be replaced with an equivalent new tire on the
basis set forth in this Limited Warranty.
WHAT THIS LIMITED WARRANTY DOES NOT COVER
This Limited Warranty does not cover the following:
1. Tire damage or irregular wear due to:
•Road hazards,
including, without limitation: Puncture, cut,
impact break, stone drill, bruise, bulge, snag, etc.
BRIDGESTONE® - FIRESTONE®
82
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under this Limited
Wa
rranty will be replaced free of charge during the first 25% of tread
wear or within 12 months from the date of purchase (proof of
pu
rchase date required; without proof of purchase date, then within
12 months from the date of tire manufacture), whichever occurs first.
Du
ring the free replacement period, mounting and balancing are
included free of charge.
To determine the replacement price after the free tire replacement
pe
riod, the percent of used tread wear is multiplied by the current
selling price for the replacement tire(s). The appropriate taxes,
mounting, balancing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at dealerships (subject to dealer
di
scretion) at a predetermined “Adjustment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited Warranty, it will
be
covered by the manufacturer’s warranty, if any, given on that tire
at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only be made at an
au
thorized Bridgestone® Firestone® retailer. Consult a phone
directory (often listed in the Yellow Pages under "Tire Dealers") or the
internet at
www.bridgestonetire.com
for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights, and you may
al
so have other rights which vary in the United States from state to
state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone® Firestone® North
Am
erican Tire, LLC disclaims all other warranties, including but not
limited to the implied warranties of merchantability and fitness for a
particular purpose and any liability for incidental and consequential
damages, loss of time, loss of vehicle use, or inconvenience. Some
states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
BRIDGESTONE® - FIRESTONE®
83
This Limited Warranty applies only to consumers actually using the
tire in the United States and Canada. For warranty conditions outside
the United States and Canada, see your local Bridgestone® Firestone®
distributor.
Obligations under this policy may not be enlarged or altered by anyone.
In accordance with Federal Law, this Limited Warranty has been
de
signated as a "Limited Warranty.” Nothing in this Limited
Warranty is intended to be a representation that tire failures cannot
occur. This Limited Warranty is given in the United States by
Bridgestone® Firestone® North American Tire, LLC, 535 Marriott Dr.,
Nashville, TN 37214 and in Canada by Bridgestone® Firestone®
Canada Inc., 5770 Hurontario St., Suite 400, Mississauga, Ontario,
Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require you to have
y o
ur tires regularly inspected and rotated per the recommendations
outlined in the sections of this manual entitled "Tire Damage,
Inspection and Service Life” and “Radial Tire Rotation” and to furnish
proof of same in order to receive an adjustment. Such proof should
show the date, mileage, and servicing location. A sales receipt
containing this information will suffice. In addition, a “Maintenance
Record” is included on the back cover of this manual. It is your
obligation to maintain proper tire inflation pressures as specified by
the vehicle manufacturer and to operate the vehicle within tire/
vehicle load capacity and speed limitations. It is also your obligation
to maintain proper wheel alignment and tire/wheel assembly
balance. To request an adjustment, you must present the tire to an
authorized Bridgestone® Firestone® retailer. Complete and sign the
customer section of the Bridgestone® Firestone® North American
Tire, LLC Limited Warranty adjustment form and pay appropriate
replacement price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone® Firestone® North American Tire, LLC agree
t h
at all claims, disputes, and controversies between you and it,
including any of its agents, employees, successors, or assigns, arising
out of or in connection with this Limited Warranty, or any other
warranties, expressed or implied, including a failure of warranty and
the validity of this arbitration clause, but excluding claims for
personal injury or property damage, shall be resolved by binding
FALKEN TIRE CORPORATION
103
3. OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the tires’ air
pr
essure with a gauge and inflate to the recommended cold air
pressure level listed on the driver door placard. Do not rely on car
servicers to perform the checks. The tires should be rotated at least
every 8,000km (5,000 miles) or earlier if uneven wear is occurring,
an
d proof of maintenance records should be kept. The owner(s)
should have the tires rebalanced if vibration is experienced, and the
vehicle’s alignment should be checked if uneven or rapid wear is
occurring, or when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized Falken
de
aler or participating car dealership. The owner(s) must present
any supporting maintenance records and documentation neces -
sary to help determine if the tire(s) in question are deemed covered
by
the limited warranty or not.
4. LEGAL RIGHTS A
ll implied warranties, including warranties of merchantability
an
d fitness for a particular purpose shall be limited in duration to
the above period. To the extent permitted by law, Falken Tire Cor -
poration shall not be responsible for incidental or consequential
da
mages, such as loss of use of the tire or the vehicle on which it is
used, inconvenience, or commercial loss, some states do not allow
limitations on how long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential damages, so the above
limitations or exclusions may not apply to you. This warranty gives
you specific legal rights and you may also have other rights, which
vary from state to state. This is the only express warranty applica -
ble to Falken brand tires and supersedes the terms of any previous
wa
rranty. Falken neither assumes nor authorizes anyone to make
or assume for it any other warranty.
C) UNDERSTANDING YOUR TIRES
TIRE SPEED SYMBOLS
Tires that are speed-rated are identified by the following letter
sy
mbols: Q, S, T, U, H, V, W, Y, (Y), or (ZR). The Speed Rating’s
Symbol can be found as a part of the tire size designation (ex: 215/
65HR16) or after the load index immediately following the tire size
designation (ex: 215/65R16 97H). The Speed Rating’s Symbol
indicates the maximum speed that a tire can handle when properly
inflated and loaded.
GOODYEAR® DUNLOP® TIRES
120
GOODYEAR® DUNLOP® TIRES
HIGHWAY AUTO AND LIGHT TRUCK TIRE WARRANTY AND
ADJUSTMENT POLICY (EXCLUDES GOODYEAR® UNISTEEL®
RADIAL LIGHT TRUCK TIRES)
WHO IS ELIGIBLE
You are eligible for the benefits of this Limited Warranty if you meet
al
l the following criteria:
• You are the owner or authorized agent of the owner of new Good -
y
ear® or Dunlop® highway auto or light truck tires supplied as
or
iginal equipment on your vehicle.
• Your tires bear Department of Transportation (DOT) prescribed tire
i
dentification numbers.
• Your tires have been used only on the vehicle on which they were
o
riginally installed according to the vehicle manufacturer’s or
Goodyear’s recommendations.
• Your tires were purchased on or after March 1, 2014.
L
ight truck tires are defined as all tires identified with the “LT”
de
signation in the sidewall stamping.
WHAT IS COVERED AND FOR HOW LONG
FREE TIRE REPLACEMENT
Any new Goodyear® or Dunlop® highway radial auto or radial light
tr
uck tire, covered by this policy, removed from service due to a
covered warranty condition during the first 2/32" of usable tread or
12 months from date of purchase, whichever comes first, will be
re
placed with a comparable new Goodyear® or Dunlop® tire at no
charge, including mounting and balancing. Without proof of purchase
the date of manufacture will be used to determine eligibility.
ALL OTHER HIGHWAY AUTO OR LIGHT TRUCK TIRES
Any new Goodyear® or Dunlop® highway auto or light truck tire,
ot
her than radial auto or radial light truck tires, removed from service
due to a covered warranty condition during the first 1/32" of usable
tread will be replaced with a comparable new Goodyear® or Dunlop®
tire at no charge, including mounting and balancing.
GOODYEAR® DUNLOP® TIRES
121
TEMPORARY SPARE TIRES
Any Goodyear® or Dunlop® temporary spare tire removed from
se
rvice due to a covered warranty condition during the first 50% of
usable tread wear (1/32") will be replaced with a comparable new
Goodyear® or Dunlop® temporary spare tire at no charge, including
mounting.
PRORATED ADJUSTMENT
Tires not eligible for free replacement that are removed from service
du
e to a covered warranty condition will be replaced with a
comparable new Goodyear® or Dunlop® tire on a prorated basis for
up to six years from the date of original new tire purchase or when the
treadwear indicators become visible (worn to 2/32"), whichever
occurs first. Without proof of purchase the date of manufacture will be
used to determine eligibility.
HOW WILL PRORATED CHARGES BE CALCULATED
Replacement price will be calculated by multiplying the tire’s
ad
vertised retail selling price at the time of adjustment by the
percentage of usable original tread that has been worn off. You pay for
mounting and balancing, and an amount equal to the current Federal
Excise Tax (FET) – US only, and any other applicable taxes and
government-mandated charges.
EXAMPLE: I
f your disabled tire had an original 8/32 of usable tread
wear and is worn to 4/32 usable tread remaining, you have used 50%
and therefore must pay 50% of the advertised retail selling price of the
comparable tire.
In addition, you must pay an amount equal to the full current FET (US
on
ly) or any other applicable taxes and government-mandated
charges for the comparable new replacement tire at the time of
adjustment. If the price of the new comparable tire is $130.00, the cost
to you would be $65.00 plus FET (US only) plus any other applicable
taxes and government-mandated charges.
WHAT IS A COMPARABLE TIRE?
A “comparable” new Goodyear® or Dunlop® tire will be the same
br
and tire and may be either the same line of tire or, in the event that
the tire is not available, the same brand tire with the same basic
construction and similar performance attributes with a different
sidewall or tread configuration. If a higher priced tire is accepted as
GOODYEAR® DUNLOP® TIRES
122
replacement, the difference in price will be at an additional charge to
you. Any replacement tire provided pursuant to this warranty will be
covered by the warranty in effect at the time of replacement.
ADDITIONAL PROVISIONS
A tire has delivered its full original tread life and the coverage of this
li
mited warranty ends when the tread wear indicators become visible
(worn to 2/32") or six years from the date of new tire purchase,
whichever occurs first. Without proof of purchase the date of
manufacture will be used to determine eligibility.
LIMITATIONS
This limited warranty is applicable only in the United States and
Ca
nada.
WHAT IS NOT COVERED BY THIS WARRANTY?
This limited warranty does not cover the following:
• Tires submitted for ride disturbance complaints that are worn
b
eyond the first 2/32 nds of an inch (2/32") tread depth or tires
submitted for ride disturbance due to damaged wheels or any
vehicle condition.
• Goodyear® does not warrant or give credit in any adjustment trans- a
ction for any kind of material added to a tire (e.g., tire fillers, seal -
ants, balancing substances) after the tire leaves a factory producing
Go
odyear® or Dunlop® tires, nor will it adjust any tire that has
failed as a result of adding such material.
• Irregular wear or damage due to mechanical condition of the
v
ehicle, improper inflation, overloading, high speed spin-up,
misapplication, misuse, negligence, racing, use of tire chains,
improper mounting or demounting, improper repair, wreck, colli -
sion or fire.
• Road hazards (includes, but is not limited to, punctures, cuts, snags,
i
mpact breaks, etc.).
• Any tire that, after leaving a factory producing Goodyear® or
D
unlop® tires, has been intentionally altered to change its appear -
ance (e.g., white inlay on a black tire or regrooved).
• Tires with weather-cracking that were purchased more than four
y
ears prior to presentation for adjustment or, if purchase date
cannot be verified, manufactured more than four years prior to
presentation for adjustment.