2021 CITROEN C4 AIRCROSS DAG Handbook (in English)

135
Practical information
7Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50 km/h), add 0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases fuel
consumption. Non-compliant tyre
pressure causes premature wear on tyres and
has an adverse effect on the vehicle's road
holding - risk of an accident!
Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.
When the wear indicators no longer appear set
back from the tread, the depth of the grooves is
less than 1.6 mm; it is imperative to replace the
tyres.
Using different size wheels and tyres from those
specified can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse effect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
AdBlue® (BlueHDi)

To respect the environment and ensure
compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles
with a system that associates SCR (Selective
Catalytic Reduction) with a Diesel Particle Filter
(DPF) for the treatment of exhaust gases.
SCR System
Using a liquid called AdBlue® that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 17 litres.
Its capacity allows a driving range of
approximately 5,600 miles (9,000 km), which
may vary considerably depending on your
driving style.
An alert system is triggered once the reserve
level is reached: it is then possible to drive for a
further 1,500 miles (2,400 km) before the tank is empty and the vehicle blocked.
If the estimated distance travelled by the vehicle
between two services is greater than 12,500
miles (20,000 km), it will be necessary to top up
the AdBlue.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a
system required by legislation prevents
starting of the engine.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes
polluting.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop. After 680
miles (1,100 km), a device is automatically
activated to prevent the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.

136
Practical information
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
– Use only AdBlue® fluid that meets the ISO
22241 standard.
– Never transfer AdBlue® to another container
as it would lose its purity.
– Never dilute AdBlue® with water.
It is possible to obtain AdBlue
® from a CITROËN
dealer or a qualified workshop.
You can also visit a service station equipped with AdBlue® pumps specially
designed for passenger vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.
Recommendations on storage
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out at room temperature.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11 °C. Otherwise, the AdBlue® may be frozen and therefore cannot
be poured into its tank. Park your vehicle in a
warmer area for a few hours to allow the top-up
to be carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, introducing the key
into the ignition switch, or introducing the
key of the “Keyless Entry and Starting ” system into the passenger compartment .
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.
or
► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank
a quarter turn anti-clockwise.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.► With an AdBlue® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using AdBlue® containers.

137
Practical information
7► Switch off the ignition and remove the key from the switch to switch off the engine.
or
► With Keyless Entry and Starting, press the "START/STOP" button to switch off the engine.

► With the vehicle unlocked and the fuel filler flap open, turn the blue cap of the AdBlue® tank
a quarter turn anti-clockwise.
Filling up
► With a container of AdBlue®: after checking
the expiry date, read the instructions on the
label carefully before pouring the contents of the
container into the vehicle's AdBlue tank.► With an AdBlue® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
– Add between 10 and 13 litres using AdBlue® containers.
– Stop after the nozzle’ s first automatic cut-out, if you are refilling at a service station.
The system only registers AdBlue® top-ups of 5 litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message
"Top up AdBlue: Starting impossible" – it is essential to add at least 5 litres.
After refilling
► Perform the same sequence of operations in reverse order.
Do not dispose of AdBlue® containers in
the household waste.
Place them in a container reserved for this
purpose or take them back to where you
purchased them.
Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid
damaging your vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment, due to the risk
of damaging electrical components.
Do not wash the vehicle in strong sunshine or
extremely cold conditions.
When washing the vehicle at an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
remove the electronic key and deactivate the
“hands-free” function (“Hands-Free Tailgate
Access”).
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle more frequently to remove salty
deposits (in coastal areas), soot (in industrial
estates) and mud (in wet or cold areas).
These substances can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop if you require advice on removing
stubborn stains requiring special products
(such as tar or insect removers).

138
Practical information
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure washer to
clean the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage if they come into contact with the
controls in the dashboard and centre console.
Take care!
Bodywork
High-gloss paint
Do not use abrasive products or
solvents, petrol or oil to clean the
bodywork.
Never use an abrasive sponge to clean
stubborn stains. Risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft sponge and soapy water or a
pH neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high pressure washer to
clean the vehicle. Risk of damaging or
detaching the decals!
Use a high-flow hose at a temperature
between 25°C and 40°C.
Sweep the jet of water across the surface to
be cleaned, perpendicular to it.
Rinse the vehicle with demineralised water.

139
In the event of a breakdown
8Running out of fuel
(Diesel)
With Diesel engines, the fuel system must be
primed if you run out of fuel.
Before starting to prime the system, it is
essential to put at least 5 litres of Diesel into the
fuel tank.
For more information on Refuelling and
on Misfuel prevention (Diesel), please
refer to the corresponding section.
For non-BlueHDi versions, the fuel system
components are located in the engine
compartment, possibly under the removable
cover.
For more information on the Engine
compartment, in particular the location
of these components under the bonnet,
please refer to the corresponding section.
BlueHDi engines
► Switch on the ignition (without starting the engine).► Wait around 1 minute and switch off the ignition.► Operate the starter motor to start the engine.If the engine does not start at the first attempt,
do not keep trying, but restart the procedure.
Non-BlueHDi engines
► Open the bonnet and then, if necessary , unclip the cover to access the priming pump.► Operate the priming pump repeatedly until resistance is felt (resistance may be
felt at the first press).
► Operate the starter motor to start the engine (if the engine does not start at the first attempt,
wait around 15 seconds before trying again).
► If the engine does not start after a few attempts, operate the priming pump again, then
the starter motor.
► Put the cover back in place and clip it in, then close the bonnet.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
– Temporary puncture repair kit.– Spare wheel.
Accessing the tools

List of tools

1. Chocks to immobilise the vehicle (depending
on equipment)
2. Socket for the wheel security bolts (located in
the glove box or in the tool box) (depending
on country of sale)
For adapting the wheelbrace to the special
‘security’ bolts.

140
In the event of a breakdown
Access to the kit

This kit is installed in the storage box, under the
boot floor.
Repair procedure
Do not remove any foreign bodies (e.g.
nail, screw) which have penetrated into
the tyre.
► Park the vehicle without obstructing traffic and apply the parking brake.► Follow the safety instructions (hazard warning lamps, warning triangle, high visibility
vest, etc.) according to the legislation in force in
the country of driving.
► Switch off the ignition.► Uncoil the pipe stowed under the compressor.
3.Removable towing eye and flat blade
screwdriver
The flat blade screwdriver allows the cover
plate on the front or rear bumper to be
opened to screw in the removable towing
eye.
For more information on Towing the vehicle
and using the removable towing eye, refer to the
corresponding section.
With temporary puncture repair kit

4.12 V compressor with a cartridge of sealant and a speed limit sticker
For temporary repair of a tyre and to adjust
the tyre pressure.
For more information about the Temporary
puncture repair kit, refer to the corresponding
section.
With spare wheel

5. Wheelbrace
For removing the wheel trim and the wheel
bolts.
6. Jack with integrated handle
To raise the vehicle.
7. Wheel bolt cap removal tool (depending on
equipment)
For removing the wheel bolt head finishers on
alloy wheels.
For further information on the Spare wheel,
please refer to the corresponding section.
These tools are specific to the vehicle and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.
Temporary puncture repair kit
Scan the QR Code on page 3 to view
explanatory videos.
Made up of a compressor and a sealant
cartridge, it allows you to carry out a temporary
repair of the tyre so that you can drive to the
nearest garage.
It is designed to repair most punctures located
on the tyre tread.
For more information on the Tool kit,
refer to the corresponding section.

141
In the event of a breakdown
8Access to the kit

This kit is installed in the storage box, under the
boot floor.
Repair procedure
Do not remove any foreign bodies (e.g.
nail, screw) which have penetrated into
the tyre.
► Park the vehicle without obstructing traffic and apply the parking brake.► Follow the safety instructions (hazard warning lamps, warning triangle, high visibility
vest, etc.) according to the legislation in force in
the country of driving.
► Switch off the ignition.► Uncoil the pipe stowed under the compressor.

► Connect the pipe from the compressor to the bottle of sealant.

► Turn the bottle of sealant over and secure it in the notch provided on the compressor.► Remove the valve cap from the tyre to be repaired, and place it in a clean area.

► Connect the hose from the bottle of sealant to the valve of the tyre to be repaired and tighten
firmly.
► Check that the compressor switch is in position "O".► Fully uncoil the electric cable stowed under the compressor.► Connect the compressor's electric plug to the vehicle's 12 V socket.
Only the 12 V socket located at the front
of the vehicle can be used to power the
compressor .
► Affix the speed limit sticker .
The speed limit sticker must be secured
to the interior of the vehicle in the area
close to the driver, to remind the driver that a
wheel is in temporary use.

142
In the event of a breakdown
The tyre inflation pressures are given on this label.


► Switch on the ignition.

► Switch on the compressor by moving the switch to position " I" until the tyre pressure
reaches 2 bar. The sealant product is injected
under pressure into the tyre; do not disconnect
the pipe from the valve during this operation (risk
of blowback).
If after approximately 7 minutes, the
pressure of 2 bar is not reached, this
indicates that the tyre is not repairable;
contact a CITROËN dealer or a qualified
workshop for assistance.
► Move the switch to position "O".► Disconnect the compressor's electric plug from the vehicle's 12 V socket.► Refit the cap on the valve.► Remove the kit.► Remove and store the bottle of sealant.
The sealant product is harmful if swallowed and causes irritation to the
eyes.
Keep this product out of the reach of children.
The use-by date of the fluid is marked on the
bottle.
After use, do not discard the bottle in
standard waste, take it to a CITROËN dealer
or an authorised waste disposal site.
Do not forget to obtain a new bottle of
sealant, available from a CITROËN dealer or
a qualified workshop.


► Drive immediately for approximately 3 miles (5 kilometres) at reduced speed (between
12 and 37 mph (20 and 60 km/h)) to plug the puncture.► Stop to check the repair and the tyre
pressure using the kit.
With a tyre repaired using this type of kit, do not exceed a speed of 50 mph (80 km/h) and do not drive more than 125 miles (200 km).Contact a CITROËN dealer or a qualified
workshop to have the tyre changed.
Checking / adjusting tyre
pressures
The compressor can be used, without
injecting sealant, to check and, if necessary,
adjust the tyre pressures.
► Remove the valve cap from the tyre and keep it in a clean place.► Uncoil the pipe stowed under the compressor.► Screw the pipe onto the valve and tighten firmly.
► Check that the compressor switch is in position "O".► Fully uncoil the electric cable stowed under the compressor.► Connect the compressor's electric plug to the vehicle's 12 V socket.► Switch on the ignition.
Only the 12 V socket located at the front
of the vehicle can be used to power the
compressor .