2021 CHRYSLER PACIFICA HYBRID Owners Manual

IN CASE OF EMERGENCY319
3. Pull upward and remove the protective cover over the remote positive (+) battery post.
4. If using another vehicle to jump start the battery, park the vehicle within the jumper
cables reach, set the parking brake and make
sure the ignition is OFF.
JUMP STARTING PROCEDURE
Connecting The Jumper Cables

1. Connect the positive
(+) end of the jumper
cable to the remote positive (+)
post of the
vehicle with the discharged battery.

2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to the remote negative (-) post
near the windshield cowl (exposed metallic/
unpainted post of the discharge vehicle). 5. Start the engine in the vehicle that has the
booster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the discon -
necting procedure below.
Disconnecting The Jumper Cables

1. Disconnect the negative
(-)
end of the jumper
cable from the remote negative post of the
vehicle with the discharged battery.

2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the
booster battery.
3. Disconnect the positive (+) end of the jumper
cable from the positive (+) post of the booster
battery.
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and
personal injury could result.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could make
an inadvertent electrical contact. You could be
seriously injured.
Batteries contain sulfuric acid that can burn
your skin or eyes and generate hydrogen gas
which is flammable and explosive. Keep open
flames or sparks away from the battery.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster
vehicle or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the negative
(-) post of the discharged battery. The resulting
electrical spark could cause the battery to
explode and could result in personal injury.
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320IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+)
jumper cable from the remote positive (+) post
of the vehicle with the discharged battery.
If frequent jump starting is required to start your
vehicle you should have the battery and charging
system inspected at an authorized dealer.
REFUELING IN EMERGENCY – IF EQUIPPED
The vehicle is equipped with a refueling funnel for
a Cap-Less Fuel System Úpage 299. If refueling is
necessary, while using an approved gas can, insert
the refueling funnel into the filler neck opening.
Take care to open both flappers with the funnel to
avoid spills.
NOTE:In certain cold conditions, ice may prevent the fuel
door from opening. If this occurs, lightly push on
the fuel door to break the ice buildup and
re-release the fuel door by pushing at the rear
center edge to unlatch.

Refueling Funnel
Emergency Gas Can Refueling
Most gas cans will not open the flapper doors. A
funnel is provided to allow emergency refueling
with a gas can.
See below steps for refueling:

1. Retrieve funnel from the spare tire storage
area.

2. Insert funnel into same filler pipe opening as the fuel nozzle.

Inserting Funnel

3. Ensure funnel is inserted fully to hold flapper doors open.
4. Pour fuel into funnel opening.
5. Remove funnel from filler pipe, clean off prior to putting back in the spare tire storage area.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.
CAUTION!
To avoid fuel spillage and overfilling, do not “top
off” the fuel tank after filling.

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IN CASE OF EMERGENCY321
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can reduce
the potential for overheating by taking the
appropriate action.
On the highway — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
engine idle speed.
NOTE:There are steps that you can take to slow down an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off. The
A/C system adds heat to the engine cooling
system and turning the A/C off can help remove
this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the heater
core to act as a supplement to the radiator and
aids in removing heat from the engine cooling
system.
MANUAL PARK RELEASE
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator.
If you see or hear steam coming from under the
hood, do not open the hood until the radiator
has had time to cool. Never try to open a cooling
system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage
your vehicle. If temperature gauge reads “H”,
pull over and stop the vehicle. Idle the vehicle
with the air conditioner turned off until the
pointer drops back into the normal range. If the
pointer remains on the “H”, turn the engine off
immediately, and call for service.
WARNING!
You should be seated in the driver’s seat with
your foot firmly placed on the brake pedal to
maintain control of the vehicle before activating
the Manual Park Release. If possible, you should
apply the parking brake. Activating the Manual
Park Release will allow your vehicle to roll away if
it is not secured or properly connected to a tow
vehicle. Activating the Manual Park Release on
an unsecured vehicle could lead to serious
injury or death for those in or around the vehicle.
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322IN CASE OF EMERGENCY
To move the vehicle in cases where the
transmission will not shift out of PARK (P) (such as
a depleted battery), a Manual Park Release is
available.

Manual Park Release Access Cover
Follow These Steps To Activate The Manual Park
Release:

1. Apply firm pressure to the brake pedal while
seated in the driver’s seat.

2. Apply the parking brake, if possible.
3. Using a small screwdriver or similar tool, remove the Manual Park Release access
cover, which is to the lower left of the steering
column.
4. The Manual Park Release access cover is connected to a red tether strap. Pull the tether
strap out as far as it will go, then release it. The
transmission should now be in NEUTRAL (N),
allowing the vehicle to be moved.

Tether Strap

NOTE:When the lever is locked in the released position,
the tether will remain outside of the trim panel and
the access cover cannot be reinstalled.
5. Release the parking brake only when the vehicle is securely connected to a tow vehicle.
To Reset The Manual Park Release:

1. Apply firm pressure to the brake pedal while seated in the driver’s seat.

2. Pull the tether strap out again, then release it.
3. Allow the tether to retract with the lever back to its original position.
4. Verify that the transmission is in PARK (P).
5. Confirm that the tether has retracted fully and re-install the access cover. If the access
cover cannot be re-installed, repeat
steps 1 through 4.

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IN CASE OF EMERGENCY323
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Then shift
back and forth between DRIVE (D) and REVERSE
(R) while gently pressing the accelerator.
NOTE:Shifts between DRIVE and REVERSE can only be
achieved at wheel speeds of 5 mph (8 km/h) or
less. Whenever the transmission remains in
NEUTRAL (N) for more than two seconds, you must
press the brake pedal to engage DRIVE or
REVERSE.
Use the least amount of accelerator pedal
pressure that will maintain the rocking motion
without spinning the wheels or racing the engine.
NOTE:Push the ESC OFF button to place the Electronic
Stability Control (ESC) system in “Partial Off”
mode, before rocking the vehicle Ú page 236.
Once the vehicle has been freed, push the ESC OFF
button again to restore “ESC On” mode.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle and
tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster
than 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping when
you are stuck and do not let anyone near a
spinning wheel, no matter what the speed.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after every
five rocking-motion cycles. This will minimize
overheating and reduce the risk of transmis -
sion failure during prolonged efforts to free a
stuck vehicle.
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Revving the engine or spinning the wheels too
fast may lead to transmission overheating and
failure. It can also damage the tires. Do not
spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting
occurring).
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324IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
feature is disabled before towing this vehicle (if
rear wheels are on the ground), to avoid inadver -
tent Electric Park Brake (EPB) engagement. The
Auto Park Brake feature is enabled or disabled
via the customer programmable features in the
Uconnect Settings.
Vehicles with a discharged battery or total elec -
trical failure when the EPB is engaged, will need
a wheel dolly or jack to raise the rear wheels off
the ground when moving the vehicle onto a
flatbed. FCA US LLC recommends towing your vehicle with
all four wheels
OFF the ground using a flatbed.
If flatbed equipment is not available, this vehicle
must be towed with the front wheels OFF the
ground (using a towing dolly, or wheel lift
equipment with the front wheels raised).
NOTE:Ensure that the Electric Park Brake is released,
and remains released, while being towed.
Towing Condition
Wheels OFF The GroundFWD MODELSAWD MODELS
Flat Tow NONENOT ALLOWEDNOT ALLOWED
Wheel Lift Or Dolly Tow Front
ACCEPTABLE METHODNOT ALLOWED
Rear NOT ALLOWEDNOT ALLOWED
Flatbed ALLBEST METHODBEST METHOD
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.

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IN CASE OF EMERGENCY325
(Continued)
Vehicle Recovery Tow Points
Your vehicle is equipped with Vehicle Recovery
Points that can be used to recover a disabled
vehicle, located on the underbody of the vehicle.
NOTE:
Ensure that the towing service tow hooks are
properly seated and secured in the attachment
points.
This recovery tow feature should be used by a
trained professional only.
Use approved receptacle location to free the
disabled vehicle from its environment.

Front Recovery Points
If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC mode.
CAUTION!
Recovery feature:
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Is to be used by a professional ONLY.
Is used only to provide recovery of the vehicle.
Is NOT to be used to recover secondary
vehicle.
Is NOT to be used for transporting the vehicle
over the road, i.e. “Flat Towing”.
Recovery load should:
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
Be applied at constant speed.
Be applied parallel to the center line of the
length of the vehicle.
Not be an abrupt acceleration.
CAUTION!
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326IN CASE OF EMERGENCY
NOTE:The Safehold feature will engage the Electric Park
Brake whenever the driver's door is opened (if the
ignition is ON, transmission is not in PARK, and
brake pedal is released). If you are towing this
vehicle with the ignition in the ON/RUN mode, you
must manually disable the Electric Park Brake
each time the driver's door is opened, by pressing
the brake pedal and then releasing the EPB.
If the key fob is unavailable or the vehicle's battery
is discharged, detailed instructions on shifting the
transmission out of PARK in order to move the
vehicle Úpage 321.
ALL WHEEL DRIVE (AWD) MODELS
FCA US LLC recommends towing your vehicle with
all four wheels OFF the ground using a flatbed.
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS)
This vehicle is equipped with an Enhanced
Accident Response System.
This feature is a communication network that
takes effect in the event of an impact. Detailed
information can be found on Ú page 272.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR is to
record data that will assist in understanding how a
vehicle’s systems performed under certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle. Detailed
information can be found on Úpage 274.
CAUTION!
Do not use sling-type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flatbed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
Ensure that the Electric Park Brake is
released, and remains released, while being
towed.
CAUTION!
Towing this vehicle using any other method
can cause severe transmission and/or
transfer case damage.
Damage from improper towing is not covered
under the New Vehicle Limited Warranty.

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