2021 CHRYSLER PACIFICA HYBRID Owners Manual

SERVICING AND MAINTENANCE335
When inspecting accessory drive belts, small
cracks that run across the ribbed surface of a belt
from rib to rib, are considered normal. These are
not a reason to replace belt. However, cracks
running along a rib (not across) are not normal. Any
belt with cracks running along a rib must be
replaced. Also, have the belt replaced if it has
excessive wear, frayed cords, or severe glazing.

Accessory Belt (Serpentine Belt)

Conditions that would require replacement:
Rib chunking (one or more ribs has separated
from belt body)
Rib or belt wear
Longitudinal belt cracking (cracks between two
ribs)
Belt slips
“Groove jumping" (belt does not maintain
correct position on pulley)
Belt broken
NOTE:Identify and correct problem before new belt is
installed
Noise (objectionable squeal, squeak, or rumble
is heard or felt while drive belt is in operation).
Some conditions can be caused by a faulty
component such as a belt pulley. Belt pulleys
should be carefully inspected for damage and
proper alignment.
Belt replacement on some models requires the
use of special tools; we recommend having your
vehicle serviced at an authorized dealer.
AIR CONDITIONER MAINTENANCE
For best possible performance, your air conditioner
should be checked and serviced by an authorized
dealer at the start of each warm season. This
service should include cleaning of the condenser
fins and a performance test. Drive belt tension
should also be checked at this time.
WARNING!
Use only refrigerants and compressor lubri -
cants approved by the manufacturer for your
air conditioning system. Some unapproved
refrigerants are flammable and can explode,
injuring you. Other unapproved refrigerants or
lubricants can cause the system to fail,
requiring costly repairs. Refer to Warranty
Information located online, for further
warranty information.
The air conditioning system contains refrig -
erant under high pressure. To avoid risk of
personal injury or damage to the system,
adding refrigerant or any repair requiring lines
to be disconnected should be done by an
experienced technician.
CAUTION!
Do not use chemical flushes in your air
conditioning system as the chemicals can
damage your air conditioning components. Such
damage is not covered by the New Vehicle
Limited Warranty.8

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336SERVICING AND MAINTENANCE
Refrigerant Recovery And Recycling —
R–1234yf
R–1234yf Air Conditioning Refrigerant is a
Hydrofluoroolefin (HFO) that is endorsed by the
Environmental Protection Agency and is an
ozone-friendly substance with a low
global-warming potential. It is recommended that
air conditioning service be performed by an
authorized dealer using recovery and recycling
equipment.
NOTE:Use only manufacturer approved A/C system PAG
compressor oil, and refrigerants.
Cabin Air Filter
The cabin air filter is located in the fresh air inlet
behind the glove compartment. Perform the
following procedure to replace the filter:

1. Remove all contents from the glove
compartment.

Glove Compartment

2. Open the glove compartment door partially, leaving extra slack on the glove compartment
tension tether. Detach the glove compartment
tension tether by sliding the black tension
tether clip down, and popping it out of the slot
on the side of the glove compartment door. 3. There are glove compartment travel stops on
either side of the glove compartment door. To
release them, push inward on each travel stop,
and pull the glove compartment door down
until the travel stops pass clear of their
hooking points.
4. Open the glove compartment door as far as possible to gain access to the cabin air filter
compartment cover.

Cabin Air Filter Compartment Cover

WARNING!
Do not remove the cabin air filter while the
vehicle is running, or while the ignition is in the
ACC or ON/RUN mode. With the cabin air filter
removed and the blower operating, the blower
can contact hands and may propel dirt and
debris into your eyes, resulting in personal injury.1 — Glove Compartment Travel Stops
2 — Glove Compartment Tension Tether Clip
1 — Compartment Cover
2 — Compartment Snap

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SERVICING AND MAINTENANCE337
5. Pry up the lid of each individual compartment snap, and detach it from the rest of the snap.
There is a small space on the side of each
snap to use for separating the lid from the
snap. Once detached, remove the rest of the
snap completely from the compartment cover.
6. After removing the snaps, lift up the compartment cover to gain access to the fresh
air inlet.

Fresh Air Inlet
7. Remove the filter cover by prying back each of
the retaining tabs from their hooking points,
and then pulling the filter cover out to expose
the cabin air filter. Remove the air filter by
pulling it straight out of the housing.
8. Install the new air filter with the arrow on the filter pointing toward the floor.
9. Once the filter is replaced, reinstall the filter cover, making sure the retaining tabs are fully
secured into their housings.
10. Close the cabin air filter compartment cover, and reinsert the snaps into their slots. Push
the snap lids until fully attached.
11. Push the glove compartment door to the near closed position to reengage the glove
compartment travel stops. Finally, pull the
glove compartment tension tether clip down
and slide it back into the slot on the side of the
glove compartment door.
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points and
rollers, liftgate, tailgate, decklid, sliding doors and
hood hinges, should be lubricated periodically. Use
a lithium-based grease, such as Mopar® Spray
White Lube to ensure quiet, easy operation and to
protect against rust and wear. Prior to the
application of any lubricant, the parts concerned
should be wiped clean to remove dust and grit;
after lubricating, excess oil and grease should be
removed. Particular attention should also be given
to hood latching components to ensure proper
function. When performing other underhood
services, the hood latch release mechanism, and
safety catch should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and Spring.
Apply a small amount of a high quality lubricant,
such as Mopar® Lock Cylinder Lubricant directly
into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and the
windshield periodically with a sponge or soft cloth
and a mild nonabrasive cleaner. This will remove
accumulations of salt or road film.
1 — Filter Cover
2 — Retaining Tabs
CAUTION!
The cabin air filter is identified with an arrow to
indicate airflow direction through the filter.
Failure to properly install the filter will result in
the need to replace it more often.
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338SERVICING AND MAINTENANCE
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry windshield.
Avoid using the wiper blades to remove frost or ice
from the windshield. Keep the blade rubber out of
contact with petroleum products such as engine
oil, gasoline, etc.
NOTE:Life expectancy of wiper blades varies depending
on geographical area and frequency of use. If chat -
tering, marks, water lines or wet spots are present,
clean the wiper blades or replace as necessary.
The wiper blades and wiper arms should be
inspected periodically, not just when wiper
performance problems are experienced. This
inspection should include the following points:
Wear or uneven edges
Foreign material
Hardening or cracking
Deformation or fatigue
If a wiper blade or wiper arm is damaged, replace
the affected wiper arm or blade with a new unit. Do
not attempt to repair a wiper arm or blade that is
damaged.
Front Wiper Blade Removal/Installation

1. Lift the wiper arm to raise the wiper blade off of the glass, until the wiper arm is in the full
up position.

Wiper Blade With Release Tab In Locked Position
2. To disengage the wiper blade from the wiper
arm, flip up the release tab on the wiper blade
and while holding the wiper arm with one
hand, slide the wiper blade down towards the
base of the wiper arm.

Wiper Blade With Release Tab In Unlocked Position

CAUTION!
Do not allow the wiper arm to spring back
against the glass without the wiper blade in
place or the glass may be damaged.
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm

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SERVICING AND MAINTENANCE339
3. With the wiper blade disengaged, remove the wiper blade from the wiper arm by holding the
wiper arm with one hand and separating the
wiper blade from the wiper arm with the other
hand (move the wiper blade toward the right
side of the vehicle to separate the wiper blade
from the wiper arm).

Wiper Blade Removed From Wiper Arm

4. Gently lower the wiper arm onto the glass. Installing The Front Wipers

1. Lift the wiper arm off of the glass, until the
wiper arm is in the full up position.

2. Position the wiper blade near the hook on the tip of the wiper arm with the wiper release tab
open and the blade side of the wiper facing up
and away from the windshield.
3. Insert the hook on the tip of the arm through the opening in the wiper blade under the
release tab.
4. Slide the wiper blade up into the hook on the wiper arm and rotate the wiper blade until it is
flush against the wiper arm. Fold down the
latch release tab and snap it into its locked
position. Latch engagement will be
accompanied by an audible click.
5. Gently lower the wiper blade onto the glass.
Rear Wiper Blade Removal/Installation

1. Lift the rear wiper arm pivot cap away from the glass to allow the rear wiper blade to be
raised off of the glass.

NOTE:The rear wiper arm cannot be fully raised off the
glass unless the wiper arm pivot cap is unsnapped
first. Attempting to fully raise the rear wiper arm
without unsnapping the wiper arm pivot cap may
damage the vehicle.

Wiper Pivot Cap In Unlocked Position

1 — Wiper Blade
2 — Release Tab
3 — Wiper Arm
1 — Wiper Arm Pivot Cap
2 — Wiper Arm
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340SERVICING AND MAINTENANCE
2. Lift the rear wiper arm fully off the glass.

Wiper Blade In Folded Out Position

3. To remove the wiper blade from the wiper arm, grab the bottom end of the wiper blade
nearest to wiper arm with your right hand. With
your left hand hold the wiper arm as you pull
the wiper blade away from the wiper arm past
its stop far enough to unsnap the wiper blade
pivot pin from the receptacle on the end of the
wiper arm.
NOTE:Resistance will be accompanied by an audible
snap.
4. Still holding the bottom end of the wiper blade, move the wiper blade upward and away from
the wiper arm to disengage.

Wiper Blade Removed From Wiper Arm
5. Gently lower the tip of the wiper arm onto the
glass.
Installing The Rear Wiper

1. Lift the rear wiper arm pivot cap away from the glass to allow the rear wiper blade to be
raised off of the glass.

NOTE:The rear wiper arm cannot be fully raised off the
glass unless the wiper arm pivot cap is unsnapped
first. Attempting to fully raise the rear wiper arm
without unsnapping the wiper arm pivot cap may
damage the vehicle.
2. Lift the rear wiper arm fully off the glass.
3. Insert the wiper blade pivot pin into the opening on the end of the wiper arm. Grab the
bottom end of the wiper arm with one hand,
and press the wiper blade flush with the wiper
arm until it snaps into place.
4. Lower the wiper blade onto the glass and snap the wiper arm pivot cap back into place.
1 — Wiper Blade
2 — Wiper Arm
3 — Wiper Arm Pivot Cap
1 — Wiper Blade
2 — Wiper Blade Pivot Pin
3 — Wiper Arm Receptacle
4 — Wiper Arm

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SERVICING AND MAINTENANCE341
(Continued)
EXHAUST SYSTEM
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.
If you notice a change in the sound of the exhaust
system; or if the exhaust fumes can be detected
inside the vehicle; or when the underside or rear of
the vehicle is damaged; have an authorized
technician inspect the complete exhaust system
and adjacent body areas for broken, damaged,
deteriorated, or mispositioned parts. Open seams
or loose connections could permit exhaust fumes
to seep into the passenger compartment. In
addition, have the exhaust system inspected each
time the vehicle is raised for lubrication or oil
change. Replace as required. Under normal operating conditions, the catalytic
converter will not require maintenance. However, it
is important to keep the engine properly tuned to
ensure proper catalyst operation and prevent
possible catalyst damage.
NOTE:Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly
malfunctioning engine operation, a scorching odor
may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn off
the engine and allow it to cool. Service, including a
tune-up to the manufacturer specifications, should
be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the transmis
-
sion is in gear and the vehicle is in motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition compo -
nents disconnected or removed, such as when
diagnostic testing, or for prolonged periods
during very rough idle or malfunctioning oper -
ating conditions.
WARNING!
Exhaust gases can injure or kill. They contain
Carbon Monoxide (CO), which is colorless and
odorless. Breathing it can make you uncon -
scious and can eventually poison you
Ú page 291.
A hot exhaust system can start a fire if you
park over materials that can burn, such as
grass or leaves, and those items can come
into contact with your exhaust system. Do not
park or operate your vehicle in areas where
your exhaust system can contact anything that
can burn.
CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as an
emissions control device and may seriously
reduce engine performance and cause
serious damage to the engine.
Damage to the catalytic converter can result if
your vehicle is not kept in proper operating
condition. In the event of engine malfunction,
particularly involving engine misfire or other
apparent loss of performance, have your
vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction
could cause the converter to overheat,
resulting in possible damage to the converter
and vehicle.
WARNING!
8

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342SERVICING AND MAINTENANCE
COOLING SYSTEMEngine Coolant Checks
Check the engine coolant (antifreeze) protection
every 12 months (before the onset of freezing
weather, where applicable). If the engine coolant is
dirty, the system should be drained, flushed, and
refilled with fresh Organic Additive Technology
(OAT) coolant (conforming to MS.90032) by an
authorized dealer. Check the front of the A/C
condenser for any accumulation of bugs, leaves,
etc. If dirty, clean by gently spraying water from a
garden hose vertically down the face of the
condenser.
Check the engine cooling system hoses for brittle
rubber, cracking, tears, cuts, and tightness of the
connection at the coolant recovery bottle and
radiator. Inspect the entire system for leaks. DO
NOT REMOVE THE COOLANT PRESSURE CAP
WHEN THE COOLING SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:Some vehicles require special tools to add coolant
properly. Failure to fill these systems properly
could lead to severe internal engine damage. If any
coolant is needed to be added to the system
please contact an authorized dealer. If the engine coolant (antifreeze) is dirty or
contains visible sediment, have an authorized
dealer clean and flush with Organic Additive
Technology (OAT) coolant (conforming to
MS.90032).
For the proper maintenance intervals
Úpage 328.
Selection Of Coolant
For further information Ú page 382.
NOTE:
Mixing of engine coolant (antifreeze) other than
specified Organic Additive Technology (OAT)
engine coolant, may result in engine damage
and may decrease corrosion protection. OAT
engine coolant is different and should not be
mixed with Hybrid Organic Additive Technology
(HOAT) engine coolant or any “globally compat -
ible” coolant. If a non-OAT engine coolant is
introduced into the cooling system in an emer -
gency, the cooling system will need to be
drained, flushed, and refilled with fresh OAT
coolant (conforming to MS.90032), by an autho -
rized dealer as soon as possible.
Do not use water alone or alcohol-based engine
coolant products. Do not use additional rust
inhibitors or anti-rust products, as they may not
be compatible with the radiator engine coolant
and may plug the radiator.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from your
radiator. If you see or hear steam coming from
under the hood, do not open the hood until the
radiator has had time to cool. Never open a
cooling system pressure cap when the radi -
ator or coolant bottle is hot.
Keep hands, tools, clothing, and jewelry away
from the radiator cooling fan when the hood is
raised. The fan starts automatically and may
start at any time, whether the engine is
running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the igni -
tion to the OFF mode. The fan is temperature
controlled and can start at any time the igni -
tion is in the ON mode.

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