Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
96 Instruments and Controls
Controls
Steering Wheel Adjustment
To adjust the steering wheel:1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull the lever up to lock the steering wheel in place. Tilt and Telescoping Wheel
To adjust the tilt and telescoping steering
wheel, if equipped:
1. Pull the lever down.
2. Move the steering wheel up or down.
3. Pull or push the steering wheel closer or away from you.
4. Pull the lever up to lock the steering wheel in place.
Do not adjust the steering wheel while
driving.
Steering Wheel Controls
The infotainment system can be operated
by using the steering wheel controls. See
Steering Wheel Controls 0146.
Heated Steering Wheel
(:If equipped, press to turn it on or off.
A light next to the button displays when the
feature is turned on.
The steering wheel takes about
three minutes to start heating.
Remote Start Heated Steering Wheel
If equipped with remote start, the heated
steering wheel will turn on automatically
during a remote start along with the heated
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
128 Instruments and Controls
Touch Off, On - Driver and Passenger, On -
Driver, or On - Passenger.
Remote Mirror Folding
When on, the outside mirrors will remotely
fold or unfold when the Remote Keyless
Entry (RKE) transmitter
QorKbutton is
pressed and held. See Folding Mirrors032.
Touch Off or On.
Lighting
Touch and the following may display:
.Vehicle Locator Lights
.Exit Lighting
.Automatic High Beam Assist
Vehicle Locator Lights
This setting flashes the vehicle’s headlamps
when
Kis pressed on the Remote Keyless
Entry (RKE) transmitter.
Touch Off or On.
Exit Lighting
This setting specifies how long the
headlamps stay on after the vehicle is
turned off and exited.
Touch Off, 30 Seconds, 60 Seconds,
or 120 Seconds. Automatic High Beam Assist
This setting specifies how the high beams
adjust based on the vehicle environment.
Touch IntelliBeam or Adaptive Headlight
System.
Power Door Locks
Touch and the following may display:
.Open Door Anti Lock Out
.Auto Door Unlock
.Delayed Door Lock
Open Door Anti Lock Out
This setting prevents the driver door from
locking when the door is open. If this
setting is on, the Delayed Door Lock menu
will not be available.
Touch Off or On.
Auto Door Unlock
This setting allows selection of which doors
will automatically unlock when the vehicle is
shifted into P (Park).
Touch Off, All Doors, or Driver Door. Delayed Door Lock
When on, this feature will delay the locking
of the doors. To override the delay, press
the power door lock switch on the door.
Touch Off or On.
Remote Lock, Unlock, and Start
Touch and the following may display:
.Remote Unlock Light Feedback
.Remote Lock Feedback
.Remote Door Unlock
.Remote Start Auto Cool Seats
.Remote Start Auto Heat Seats
.Remote Window Operation
.Passive Door Unlock
.Passive Door Lock
.Remote Left in Vehicle Alert
.Remote Removed from Vehicle Alert
Remote Unlock Light Feedback
When on, the exterior lamps will flash when
unlocking the vehicle with the RKE
transmitter.
Touch Off or Flash Lights.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 129
Remote Lock Feedback
This allows selection of what type of
feedback is given when locking the vehicle
with the RKE transmitter.
Touch Off, Lights and Horn, Lights Only,
or Horn Only.
Remote Door Unlock
This allows selection of which doors will
unlock when pressing
Kon the RKE
transmitter.
Touch All Doors or Driver Door.
Remote Start Auto Cool Seats
If equipped and turned on, this feature will
turn on the ventilated seats when using
remote start on warm days. See Heated and
Ventilated Front Seats 049 and
Remote Vehicle Start 020.
Touch Off or On.
Remote Start Auto Heat Seats
If equipped and turned on, this feature will
turn on the heated seats when using remote
start on cold days. See Heated and
Ventilated Front Seats 049 and
Remote Vehicle Start 020. If equipped with Auto Heated Steering
Wheel, this feature will turn on when the
Remote Start Auto Heated Seats turn on.
Touch Off or On.
Remote Window Operation
If equipped, this feature enables remote
operation of the windows with the RKE
transmitter. See
Remote Keyless Entry (RKE)
System Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
Touch Off or On.
Passive Door Unlock
This allows the selection of what doors will
unlock when using the button on the driver
door to unlock the vehicle.
Touch Off, All Doors or Driver Door Only.
Passive Door Lock
This allows passive locking to be turned on
or off and selects feedback. See Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
Touch Off, On with Horn Chirp, or On. Remote Left in Vehicle Alert
This feature sounds an alert when the RKE
transmitter is left in the vehicle. This menu
also enables Remote No Longer In Vehicle
Alert.
Touch Off or On.
Remote Removed from Vehicle Alert
This feature beeps the horn 3 times when
exiting a running vehicle with the
remote key.
Touch Off or On.
Ride Height
Touch and the following may display:
.Automatic Entry/Egress
Automatic Entry/Egress
This feature specifies if the vehicle will
automatically lower to make it easier to
enter or exit the vehicle.
Touch Off or On.
Running Boards
Touch and the following may display:
.Automatic Running Boards
.Deploy Running Boards
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Infotainment System 187
.Re-sync Device Contacts:
This allows the device contacts to re-sync
if you are having difficulty accessing all of
the contacts on your cell phone.
.Delete All Vehicle Contacts: Touch to
delete all vehicle stored contacts.
.OnStar Phone TTY Mode: This enables
OnStar cell phone TTY mode.
Touch Disable or Enable.
Vehicle
This menu allows adjustment of different
vehicle features. SeeVehicle Personalization
0 126.
Personal
If equipped, this menu allows adjustment of
different user profile settings. See “Users”in
Using the System 0147 for information on
setting up user profiles.
The menu may contain the following:
Name
Touch to edit your user name that will be
displayed in the vehicle. Vehicle Account Information
Touch to view the vehicle account
information and to change the account
password.
An
“unverified user account” pop-up will
display until the account information
verification process has been completed on
the Internet. Check your registered e-mail
account for an activation e-mail to complete
the verification process.
Profile Picture
Touch to choose or change your profile
picture.
Profile Identifiers
Touch to have the vehicle recognize the
identifier you choose.
Touch Vehicle Key 1 and/or Vehicle Key 2.
If the Remote Keyless Entry (RKE)
transmitter is lost or stolen, see your dealer.
Security
Touch to have your profile secured with
a PIN.
Touch No or Yes.
Vehicle Name
Touch to edit your vehicle name. Vehicle Account
Touch to view the vehicle account
information and to change the account
password.
Delete Profile
Touch to remove the profile from the
vehicle.
Touch Remove or Cancel.
Teen Driver
If equipped, this allows multiple keys to be
registered for beginner drivers to encourage
safe driving habits. When the vehicle is
started with a Teen Driver key, it will
automatically activate certain safety
systems, allow setting of some features, and
limit the use of others. The Report Card will
record vehicle data about driving behavior
that can be viewed later. When the vehicle
is started with a registered key, the Driver
Information Center (DIC) displays a message
that Teen Driver is active.
To access:
1. Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
188 Infotainment System
2. Create a Personal Identification Number(PIN) by choosing a four-digit PIN.
Re-enter the PIN to confirm. To change
the PIN, touch Change PIN.
The PIN is required to:
.Register or unregister keys.
.Change Teen Driver settings.
.Change or clear the Teen Driver PIN.
.Access or delete Report Card data.
Register keys to activate Teen Driver and
assign restrictions to the key:
Any vehicle key can be registered, up to a
maximum of eight keys. Label the key to
tell it apart from the other keys.
For a pushbutton start system: 1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Place the Remote Keyless Entry (RKE) transmitter key you wish to register in
the transmitter pocket. The key does not need to be the one that started the
vehicle. See
Remote Keyless Entry (RKE)
System Operation (Key Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013 for
transmitter pocket location.
6. From the Teen Driver menu, touch Setup Keys..If the transmitter key has not
previously been registered, the option
to add the key displays. Touch Setup
and a confirmation message displays.
Teen Driver restrictions will be
applied whenever this key is used to
operate the vehicle.
.If the transmitter key has already
been registered, the option to
remove the key displays. If Remove is
touched, the transmitter key is no
longer registered. A confirmation
message displays, and Teen Driver
restrictions will not be applied if this
transmitter key is used to operate
the vehicle.
In vehicles with a pushbutton start system,
if a Teen Driver and a non-Teen Driver key
are both present at start up, the vehicle will recognize the non-Teen Driver key to start
the vehicle. The Teen Driver settings will not
be active.
For a keyed ignition system:
1. Start the engine.
2. For automatic transmissions, the vehicle must be in P (Park). For manual
transmissions, the vehicle must be
stopped with the parking brake set.
3. From the Settings menu, touch Vehicle and then Teen Driver.
4. Enter the PIN.
5. Touch Setup Keys. The system displays instructions for registering or
unregistering a key. A confirmation
message displays.
Manage Settings
Audio Volume Limit : Allows the audio
volume limit to be turned on or off. Touch
Set Audio Volume Limit to choose the
maximum allowable audio volume level.
Set Audio Volume Limit : Allows a
maximum radio volume to be set. Use the
arrows to choose the maximum allowable
level for the audio volume.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Climate Controls 203
Changing the mode cancels the automatic
operation and the system goes into manual
mode. Press AUTO to return to automatic
operation.
To change the current mode, select one or
more of the following:
z:Air is directed to the windshield,
outboard a/c outlets, and side window
outlets.
Y: Air is directed to the a/c outlets.
[:Air is directed to the floor outlets,
with some air directed to the windshield,
outboard a/c outlets, and side window
outlets.
0MAX : Air is directed to the windshield
and the fan runs at a higher speed if not
already above a medium fan speed. This
mode overrides the previous mode selected
and clears fog or frost from the windshield
more quickly. When the control is pressed
again, the system returns to the previous
mode setting and fan speed.
For best results, clear all snow and ice from
the windshield before defrosting.
@: Press to turn on recirculation. An
indicator light comes on. Air is recirculated
to quickly cool the inside of the vehicle.
It can also be used to help reduce outside
air and odors that enter the vehicle.
Avoid using recirculation for long periods of
time in cold or damp conditions. Using
recirculation in cold or damp conditions can
result in window fogging.
A/C : Press to turn the air conditioning on
or off. An indicator light comes on to show
that the air conditioning is enabled. If the
fan is turned off, the air conditioner will not
run. The A/C light will stay on even if the
outside temperatures are below freezing.
Rear Window Defogger
1REAR : If equipped, press to turn the
rear window defogger on or off. An indicator
light on the button comes on to show that
the rear window defogger is on.
The rear window defogger only works when
the engine is running. The defogger turns
off if the ignition is turned off or to ACC/
ACCESSORY.
If equipped with heated outside mirrors,
press
fto turn them on or off. See Heated
Mirrors 033.
Caution
Using a razor blade or sharp object to
clear the inside rear window can damage
the rear window defogger. Repairs would
not be covered by the vehicle warranty.
Do not clear the inside rear window with
sharp objects.
Remote Start Climate Control Operation :
If equipped with remote start, the climate
control system may run when the vehicle is
started remotely. If equipped with heated or
ventilated seats or a heated steering wheel,
these features may come on during a
remote start. See Remote Vehicle Start 020,
Heated and Ventilated Front Seats 049, and
Heated Steering Wheel 096.
Sensors
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
226 Driving and Operating
If the key is left in ON/RUN with the engine
off, the battery could drain and the vehicle
may not start.
3 (START) :This is the position that starts
the engine. When the engine starts, release
the key. The ignition returns to ON/RUN for
driving.
Ignition Positions (Keyless Access)
Vehicles equipped with Keyless Access have
pushbutton starting.
The Remote Keyless Entry (RKE) transmitter
must be in the vehicle for the system to
operate. If the pushbutton start is not
working, the vehicle may be near a strong
radio antenna signal causing interference to the Keyless Access system. See
Remote
Keyless Entry (RKE) System Operation (Key
Access) 010 or
Remote Keyless Entry (RKE) System
Operation (Keyless Access) 013.
To shift out of P (Park), the ignition must be
on or in Service Mode, and the brake pedal
must be applied.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
Stopping the Engine/LOCK/OFF (No Indicator
Lights) : When the vehicle is stopped, press
ENGINE START/STOP once to turn the
engine off.
If the vehicle is in P (Park), the ignition will
turn off, and Retained Accessory Power (RAP)
will remain active. See Retained Accessory
Power (RAP) 0229.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and display
the message SHIFT TO PARK in the Driver Information Center (DIC). When the vehicle is
shifted into P (Park), the ignition system will
turn off.
The vehicle may have an electric steering
column lock. The lock is activated when the
ignition is turned off and driver door is
opened. A sound may be heard as the lock
actuates or releases. The steering column
lock may not release with the wheels turned
off center. If this happens, the vehicle may
not start. Move the steering wheel from left
to right while attempting to start the
vehicle. If this does not work, the vehicle
needs service.
Unless an emergency exists, do not turn the
engine off when the vehicle is moving. This
will cause a loss of power assist in the brake
and steering systems and disable the
airbags.
If the vehicle must be shut off in an
emergency:
1. If the vehicle cannot be pulled over, and must be shut off while driving, press and
hold ENGINE START/STOP button for
longer than two seconds, or press twice
in five seconds.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
302 Vehicle Care
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.Also, see
Adding Equipment to the
Airbag-Equipped Vehicle 066.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0408.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 66. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 020.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 396.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.