Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Instruments and Controls 127
Auto Fan Speed
This setting specifies the amount of airflow
when the climate control fan setting is
Auto Fan.
Touch Low, Medium, or High.
Auto Defog
This setting automatically directs air to the
windshield to assist in defogging, based on
temperature and humidity conditions.
Touch Off or On.
Auto Rear Defog
This setting automatically turns the rear
defogger on based on temperature and
humidity conditions.
Touch Off or On.
Collision/Detection Systems
Touch and the following may display:
.Alert Type
.Forward Collision System
.Lane Change Alert
.Park Assist
.Rear Camera Park Assist Symbols
.Rear Cross Traffic AlertAlert Type
This feature sets the type of alert from the
driver assistance systems to help avoid
crashes.
Touch Beeps or Safety Alert Seat.
Forward Collision System
This setting can alert of a potential crash
with a detected vehicle ahead and can apply
brakes to help reduce a collision’s severity.
Touch Off, Alert, or Alert and Brake.
Lane Change Alert
This allows the feature to be turned on or
off. See
Lane Change Alert (LCA) 0261.
Touch Off or On.
Park Assist
This allows the feature to be turned on or
off. See Assistance Systems for Parking or
Backing 0249.
Select Off, On, or On with Towbar.
Rear Camera Park Assist Symbols
This setting enables the Rear Camera Park
Assist Symbols. See Assistance Systems for
Parking or Backing 0249.
Touch Off or On. Rear Cross Traffic Alert
This allows the Rear Cross Traffic Alert
feature to be turned on or off. See
Assistance Systems for Parking or Backing
0
249.
Touch Off or On.
Comfort and Convenience
Touch and the following may display:
.Chime Volume
.Reverse Tilt Mirror
.Remote Mirror Folding
Chime Volume
This determines the chime volume level.
Touch the controls on the infotainment
display to adjust the volume.
Reverse Tilt Mirror
When on, the driver, passenger, or both
driver and passenger outside mirrors will tilt
downward when the vehicle is shifted into
R (Reverse) to improve visibility of the
ground near the rear wheels. They may
move from their tilted position when the
vehicle is shifted out of R (Reverse) or
turned off. See Reverse Tilt Mirrors 034.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 209
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.
Hydraulic Power Steering (2500/3500
Series)
(2500/3500 Series–All Regular Cab, Double
Cab/Crew Cab with Base Interior)
The power steering system may require
maintenance. See Power Steering Fluid
0 314.
If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
(2500/3500 Series –Double Cab/Crew Cab
with Uplevel Interior)
The vehicle has a power steering system
that varies the amount of effort required to
steer the vehicle. Less steering effort is
required at slower speeds. At faster speeds,
the required steering effort increases. The
system helps the steering wheel return to
center at low speeds. Pressing the Tow/Haul
mode button adjusts steering effort for
driving conditions described in Tow/Haul
Mode 0235.
The power steering system may require
maintenance. See Power Steering Fluid
0 314. If power steering assist is lost because the
engine stops or the system malfunctions,
the vehicle can be steered but may require
increased effort. See your dealer.
{Warning
Do not hold the brake pedal and press
the accelerator pedal at the same time.
Damage may occur to the power steering
and power brake systems which could
lead to reduced performance, up to and
including loss of steering and brake
assist.
Caution
Do not hold the steering wheel at full
rotation for more than 15 seconds and/or
at an elevated RPM. Damage may occur
to the power steering system and there
may be loss of power steering assist.
Curve Tips
.Take curves at a reasonable speed.
.Reduce speed before entering a curve.
.Maintain a reasonable steady speed
through the curve.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 257
<0.3 m (1 ft) in the vehicle front—a
continuous beep will sound from the rear or
front depending on object location, or both
sides of the Safety Alert Seat will pulse five
times. Beeps for FPA are higher pitched than
for RPA.
Rear Cross Traffic Alert (RCTA)
If equipped, when the vehicle is shifted into
R (Reverse), RCTA shows a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
either three beeps sound from the left or
right or three Safety Alert Seat pulses occur
on the left or right side, depending on the
direction of the detected vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
RCTA is disabled when the trailer connection
status is displayed. RCTA can be turned off. See
“Collision/
Detection Systems” underVehicle
Personalization 0126.
Turning the Features On or Off
PressXon the center stack to turn on or
off the Front and Rear Park Assist. The
indicator light next to the button comes on
when the features are on and turns off
when the features have been disabled.
Front and Rear Park Assist can be turned
Off, On, or On with Towbar. See “Park
Assist” underVehicle Personalization 0126.
If Park Assist is turned off through vehicle
personalization, the Park Assist button will
be disabled. To turn Park Assist on again,
select On in vehicle personalization. The On
with Towbar setting allows Park Assist to
work properly with a trailer hitch. Some
larger trailer hitches may not be compatible.
Turn off Park Assist when towing a trailer. To turn the RPA symbols on or off, see
“Rear Camera Park Assist Symbols”
under
Vehicle Personalization 0126.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Departure Warning (LDW), Side Blind
Zone Alert (SBZA), Lane Change Alert (LCA),
and/or the Automatic Emergency Braking
(AEB) can help to avoid a crash or reduce
crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps or pulses the driver seat. FCA
also lights an amber visual alert if following
another vehicle much too closely.
FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
262 Driving and Operating
LCA can be disabled through vehicle
personalization. When you disable LCA, SBZA
is also disabled. SeeVehicle Personalization
0 126. If LCA is disabled by the driver, the
LCA mirror displays will not light up.
When the System Does Not Seem to
Work Properly
The LCA system requires some driving for
the system to calibrate to maximum
performance. This calibration may occur
more quickly if the vehicle is driving on a
straight highway road with traffic and
roadside objects (e.g., guardrails, barriers).
LCA displays may not come on when
passing a vehicle quickly, for a stopped
vehicle, or when towing a trailer. The LCA
detection zones that extend back from the
side of the vehicle do not move further back
when a trailer is towed. Use caution while
changing lanes when towing a trailer. LCA
may alert to objects attached to the vehicle,
such as a trailer, bicycle, or object extending
out to either side of the vehicle. Attached
objects may also interfere with the
detection of vehicles. This is normal system
operation; the vehicle does not need service. LCA may not always alert the driver to
vehicles in the next lane over, especially in
wet conditions or when driving on sharp
curves. The system does not need to be
serviced. The system may light up due to
guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
LCA may not operate when the LCA sensors
in the left or right corners of the rear
bumper are covered with mud, dirt, snow,
ice, or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0373. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer.
If the LCA displays do not light up when
moving vehicles are in the side blind zone or
are rapidly approaching this zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
Radio Frequency Information
See Radio Frequency Statement 0409.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane
markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
direction of lane departure, or if LDW
detects that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer the
vehicle. The LDW system may not:
.Provide enough time to avoid a crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
(Continued)
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 273
.GCWR: Gross Combined Weight Rating
.GVWR: Gross Vehicle Weight Rating
.Maximum Trailer Weight Rating
.GAWR-RR: Gross Axle Weight Rating-Rear
.Maximum Trailer Tongue Weight Rating
See “Weight-Distributing Hitch and
Adjustment” underTowing Equipment 0276
to determine if equalizer bars are required
to obtain the maximum trailer weight
rating.
See “Trailer Brakes” underTowing
Equipment 0276 to determine if brakes are
required based on your trailer's weight.
The only way to be sure the weight is not
exceeding any of these ratings is to weigh
the tow vehicle and trailer combination,
fully loaded for the trip, getting individual
weights for each of these items.
A trailering information label on the B-pillar
shows tow rating information for the
vehicle.
{Warning
You and others could be seriously injured
or killed if the trailer is too heavy or the
trailer brakes are inadequate for the load.
The vehicle may be damaged, and the
repairs would not be covered by the
vehicle warranty.
Only tow a trailer if all the steps in this
section have been followed. Ask your
dealer for advice and information about
towing a trailer.
Gross Combined Weight Rating (GCWR)
GCWR is the total allowable weight of the
completely loaded vehicle and trailer
including any fuel, passengers, cargo,
equipment, and accessories. Do not exceed
the GCWR for your vehicle. The GCWR for
the vehicle is on the Trailering Information
Label. To check that the weight of the vehicle and
trailer are within the GCWR for the vehicle,
follow these steps:
1. Start with the "curb weight" from the Trailering Information Label.
2. Add the weight of the trailer loaded with cargo and ready for the trip.
3. Add the weight of all passengers.
4. Add the weight of all cargo in the vehicle.
5. Add the weight of hitch hardware such as a draw bar, ball, load equalizer bars,
or sway bars.
6. Add the weight of any accessories or aftermarket equipment added to the
vehicle.
The resulting weight cannot exceed the
GCWR value on the Trailering Information
Label.
The gross combined weight can also be
confirmed by weighing the truck and trailer
on a public scale. The truck and trailer
should be loaded for the trip with
passengers and cargo.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 275
Trailer Load Balance
The correct trailer load balance must be
maintained to ensure trailer stability.
Incorrect load balance is a leading cause of
trailer sway.
The trailer tongue weight (1) should be 10–
15% and fifth-wheel or gooseneck tongue
weight should be 15–25% of the total loaded
trailer weight (2). Some specific trailer types,
such as boat trailers, fall outside of this
range. Always refer to the trailer owner’s
manual for the recommended trailer tongue
weight for each trailer. Never exceed the
maximum loads for the vehicle, hitch, and
trailer.The trailer load balance percentage is
calculated as: weight (1) divided by
weight (2) times 100.
After loading the trailer, separately weigh
the trailer and then the trailer tongue and
calculate the trailer load balance percentage
to see if the weights and distribution are
appropriate for your vehicle. If the trailer
weight is too high, it may be possible to
transfer some of the cargo into your vehicle.
If the trailer tongue weight is too high or
too low, it may be possible to rearrange
some of the cargo inside of the trailer.
Do not exceed the maximum allowable
tongue weight for your vehicle. Use the
shortest hitch extension available to position
the hitch ball closer to your vehicle. This will
help reduce the effect of the trailer tongue
weight on the trailer hitch and the rear axle.
If a cargo carrier is used in the trailer hitch
receiver, choose a carrier that positions the
load as close to the vehicle as possible.
Make sure the total weight, including the
carrier, is no more than half of the
maximum allowable tongue weight for the
vehicle or 227 kg (500 lb), whichever is less.
Rear Gross Axle Weight Rating
(GAWR-RR)
The GAWR-RR is the total weight that can be
supported by the rear axle of the vehicle. Do
not exceed the GAWR-RR for the vehicle,
with the tow vehicle and trailer fully loaded
for the trip including the weight of the
trailer tongue. If using a weight-distributing
hitch, do not exceed the GAWR-RR before
applying the weight distribution spring bars.
The GAWR-RR for the vehicle is on the
Trailering Information Label.
Ask your dealer for trailering information or
assistance.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
276 Driving and Operating
Towing Equipment
Hitches
{Warning
In order to avoid serious injury or
property damage, always follow the hitch
manufacturer's instructions when securing
your draw bar/coupling device to the
vehicle's hitch receiver.
Ensure that the draw bar/coupling device
is secured with a locking retainer pin or
other means such that rotation of the pin
or locking mechanism will not cause the
pin to back out or loosen during use.
Failure to correctly secure the draw bar/
coupling device to the receiver can result
in separation of the hitch/receiver while
towing.
Conventional Hitch
A conventional hitch is bolted to the frame
or cross member of the tow vehicle, and is
generally rated Class 2, 3, or 4. Gooseneck Hitch
A gooseneck hitch is designed to be coupled
to a special hitch leveraging a hitch ball, and
is mounted over the rear axle in the
truck bed.
Fifth-Wheel Hitch
A fifth-wheel hitch is mounted over the rear
axle in the truck bed, and leverages a
hinged plate
—the same type of hitch
leveraged by semi trucks. Generally,
fifth-wheel hitches accommodate large
trailers with as many as one, two, or three
axles.
Always use the correct hitch equipment for
your vehicle. Crosswinds, large trucks going
by, and rough roads can affect the trailer
and the hitch.
Proper hitch equipment for your vehicle
helps maintain control of the vehicle-trailer
combination. Many trailers can be towed
using a weight-carrying hitch which has a
coupler latched to the hitch ball, or a tow
eye latched to a pintle hook. Other trailers
may require a weight-distributing hitch that uses spring bars to distribute the trailer
tongue weight between your vehicle and
trailer axles. Fifth-wheel and gooseneck
hitches may also be used. See
“Maximum
Trailer Tongue Weight” underTrailer Towing
0 272 for weight limits with various hitch
types.
Avoid sharp turns when using a step-bumper
hitch to prevent damage. Make wider turns
to prevent contact between your trailer and
your bumper.
Consider using mechanical sway controls
with any trailer. Ask a trailering professional
about sway controls or refer to the trailer
manufacturer's recommendations and
instructions.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-14632154) - 2021 - CRC - 11/20/20
Driving and Operating 277
Weight-Distributing Hitch and Adjustment
A weight-distributing hitch may be useful with some trailers. Use the following guidelines to determine if a weight-distributing hitch should
be used.Vehicle Maximum Trailer Weight GCWR* Maximum Tongue Weight
2500/3500 Up to 9 080 kg (20,000 lb) See (1) below 25%
(1) Weight distributing hitch required on vehicles equipped with On/Off Road (OOR) and Mud Terrain (MT) tires with trailers over 10,000 lbs.
Weight distributing hitch optional for other vehicles.
1. Front of Vehicle
2. H1/H2 Body to Ground Distance
Towing with Model 2500/3500 Trucks 1. Position the truck so that the trailer is ready to connect. Keep the trailer
detached.
2. Measure the height of the top of the front wheel opening at the fender to the
ground (H1).
3. Attach the vehicle to the trailer. Do not attach weight distribution bars at
this time.
4. Measure the height of the top of the front wheel opening on the fender to
the ground (H2). 5. Install and adjust the tension in the
weight-distributing bars per the
manufacturers’ recommendations so that
the height of the front fender is
approximately H2−[(H2−H1)/4] (1/4 the
difference between the two measured
ride heights, below the secondary ride
height {H2}).
6. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturers’ recommendations
have been met.