2021 CHEVROLET EXPRESS CARGO Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
32 Seats and Restraints
To unlatch the belt, push the button on the
buckle. The belt should return to its stowed
position. Slide the latch plate up the seat
belt webbing when the seat belt is not in
use. The latch plate should rest on the
stitching on the seat belt, near the guide
loop on the side wall.
Always stow the seat belt slowly. If the seat
belt webbing returns quickly to the stowed
position, the retractor may lock and cannot
be pulled out. If this happens, pull the seat
belt straight out firmly to unlock the
webbing, and then release it. If the webbing
is still locked in the retractor, see your
dealer.Before a door is closed, be sure the seat belt
is out of the way. If a door is slammed
against a seat belt, damage can occur to
both the seat belt and the vehicle.
Seat Belt Height Adjuster
The vehicle has a seat belt height adjuster
for the driver and front outboard passenger
positions.
Adjust the height so the shoulder portion of
the belt is on the shoulder and not falling
off of it. The belt should be close to, but not
contacting, the neck. Improper shoulder belt
height adjustment could reduce the
effectiveness of the seat belt in a crash. See
How to Wear Seat Belts Properly
029.
Squeeze both sides of the release button
and pull outward. Then move the height
adjuster up or down to the desired position
and release the button.
After the adjuster is set to the desired
position, try to move it up or down without
squeezing the release button to make sure it
has locked into position.
Seat Belt Pretensioners
If the vehicle has seat-mounted side impact
airbags and roof-rail airbags, it also has seat
belt pretensioners for the front outboard
occupants.
Although the seat belt pretensioners cannot
be seen, they are part of the seat belt
assembly. They can help tighten the seat
belts during the early stages of a moderate
to severe frontal, near frontal, or rear crash
if the threshold conditions for pretensioner
activation are met. And, if the vehicle has
roof-rail airbags, seat belt pretensioners can
help tighten the seat belts in a side crash or
a rollover event.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 33
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other parts of
the vehicle’s seat belt system will need to
be replaced. SeeReplacing Seat Belt System
Parts after a Crash 036.
Do not sit on the outboard seat belt while
entering or exiting the vehicle or at any
time while sitting in the seat. Sitting on the
seat belt can damage the webbing and
hardware.
Rear Seat Belt Comfort Guides
This vehicle may have rear seat belt comfort
guides. The guides may provide added seat
belt comfort for older children who have
outgrown booster seats and for some adults.
When installed and properly adjusted, the
comfort guide positions the shoulder belt
away from the neck and head.The comfort guides for the right rear
outboard seating positions of
three-passenger bench seats are stored in a
pocket on the side of the seatback.
Adjustable comfort guides are available
through your dealer for the left rear
outboard seating positions of the
three-passenger bench seats and for the outboard seating positions of the
four-passenger bench seats. For these
seating positions, the adjustable comfort
guide attaches to a loop on the outboard
side of the seatback.
Comfort Guide Installation and Removal
(Pocket Style)
To install:
1. Locate the guide in a pocket on the side
of the seatback.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
34 Seats and Restraints
2. Place the guide over the belt, and insertthe two edges of the belt into the slots
of the guide.
3. Be sure that the belt is not twisted andit lies flat. The elastic cord must be
behind the belt with the plastic guide on
the front.
{Warning
A seat belt that is not properly worn
may not provide the protection needed in
a crash. The person wearing the belt
could be seriously injured. The shoulder
belt should go over the shoulder and
across the chest. These parts of the body
are best able to take belt restraining
forces.
4. Buckle, position, and release the seatbelt as described previously in this
section. Make sure that the shoulder belt
crosses the shoulder. The belt should be
close to, but not contacting, the neck.
To remove and store the comfort guide,
squeeze the belt edges together so that the
seat belt can be removed from the guide.
Slide the guide back into its storage pocket
on the side of the seatback.
Comfort Guide Installation and Removal
(Adjustable Style)
{Warning
A seat belt that is not properly worn
may not provide the protection needed in
a crash. The person wearing the belt
could be seriously injured. The shoulder
belt should go over the shoulder and
across the chest. These parts of the body
are best able to take belt restraining
forces.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Seats and Restraints 35
Adjustable comfort guides are available
through your dealer for the left rear
outboard seating positions of the
three-passenger bench seats and for the
outboard seating positions of the
four-passenger bench seats. Instructions are
included with the guides.
Seat Belt Use During Pregnancy
Seat belts work for everyone, including
pregnant women. Like all occupants, they
are more likely to be seriously injured if
they do not wear seat belts.
A pregnant woman should wear a
lap-shoulder belt, and the lap portion should
be worn as low as possible, below the
rounding, throughout the pregnancy.
The best way to protect the fetus is to
protect the mother. When a seat belt is
worn properly, it is more likely that the
fetus will not be hurt in a crash. For
pregnant women, as for anyone, the key to
making seat belts effective is wearing them
properly.
Seat Belt Extender
If the vehicle's seat belt will fasten around
you, you should use it.But if a seat belt is not long enough, your
dealer will order you an extender. When
you go in to order it, take the heaviest coat
you will wear, so the extender will be long
enough for you. To help avoid personal
injury, do not let someone else use it, and
use it only for the seat it is made to fit. The
extender has been designed for adults.
Never use it for securing child restraints. For
more information on the proper use and fit
of seat belt extenders see the instruction
sheet that comes with the extender.
Safety System Check
Periodically check the seat belt reminder,
seat belts, buckles, latch plates, retractors,
shoulder belt height adjusters (if equipped),
and seat belt anchorages to make sure they
are all in working order. Look for any other
loose or damaged seat belt system parts
that might keep a seat belt system from
performing properly. See your dealer to
have it repaired. Torn, frayed, or twisted
seat belts may not protect you in a crash.
Torn or frayed seat belts can rip apart under
impact forces. If a belt is torn or frayed,
have it replaced immediately. If a belt is
twisted, it may be possible to untwist by

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
36 Seats and Restraints
reversing the latch plate on the webbing.
If the twist cannot be corrected, ask your
dealer to fix it.
Make sure the seat belt reminder light is
working. SeeSeat Belt Reminders 074.
Keep seat belts clean and dry. See Seat Belt
Care 036.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared for and
maintained.
Seat belt hardware should be kept dry and
free of dust or debris. As necessary, exterior
hard surfaces and seat belt webbing may be
lightly cleaned with mild soap and water.
Ensure there is not excessive dust or debris
in the mechanism. If dust or debris exists in
the system please see the dealer. Parts may
need to be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
(Continued)
Warning (Continued)
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Replacing Seat Belt System Parts
after a Crash
{Warning
A crash can damage the seat belt system
in the vehicle. A damaged seat belt
system may not properly protect the
person using it, resulting in serious injury
or even death in a crash. To help make
sure the seat belt systems are working
properly after a crash, have them
inspected and any necessary
replacements made as soon as possible.
After a minor crash, replacement of seat
belts may not be necessary. But the seat
belt assemblies that were used during any
crash may have been stressed or damaged.
See your dealer to have the seat belt
assemblies inspected or replaced. New parts and repairs may be necessary
even if the seat belt system was not being
used at the time of the crash.
Have the seat belt pretensioners checked if
the vehicle has been in a crash, or if the
airbag readiness light stays on after you
start the vehicle or while you are driving.
See
Airbag Readiness Light 074.
Airbag System
The vehicle has the following airbag:
.A frontal airbag for the driver
The vehicle may have the following airbags:
.A frontal airbag for the front outboard
passenger
.A seat-mounted side impact airbag for the
driver
.A seat-mounted side impact airbag for the
front outboard passenger
Seat-mounted side impact airbags are
only available on vehicles equipped with
roof-rail airbags.
.A roof-rail airbag for the driver on vans
with single row seating
.A roof-rail airbag for the front outboard
passenger on vans with single row
seating

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Seats and Restraints 37
.A roof-rail airbag for the driver and the
passenger seated directly behind the
driver on vans with two row seating
.A roof-rail airbag for the front outboard
passenger and the passenger seated
directly behind the front outboard
passenger on vans with two row seating
If the van is equipped with a sliding door,
the roof-rail airbag for the front outboard
passenger is separate from the roof-rail
airbag for the passenger seated directly
behind the front outboard passenger.
If the van is equipped with a 60/40
swing-out door, a single roof-rail airbag
covers both seating positions.
.A roof-rail airbag for the driver and the
second and third row passengers seated
directly behind the driver on vans with
three or more seating rows
.A roof-rail airbag for the front outboard
passenger and the second and third row
passengers seated directly behind the
front outboard passenger on vans with
three or more seating rows
If the van is equipped with a sliding door,
the roof-rail airbag for the front outboard
passenger is separate from the roof-rail
airbag for the second and third row
passengers seated directly behind thefront outboard passenger. If the van is
equipped with a 60/40 swing-out door, a
single roof-rail airbag covers all three
seating positions.
Additionally:
.Vehicles that have a raised or modified
roof —such as school buses, ambulances,
vehicles with adaptive equipment for
mobility, and recreational vehicles —may
or may not be equipped with roof-rail
airbags.
.Vehicles with a GVWR above 4 536 kg
(10,000 lb) may be equipped with
roof-rail airbags.
All vehicle airbags have the word AIRBAG on
the trim or on an attached label near the
deployment opening.
For frontal airbags, the word AIRBAG is on
the center of the steering wheel for the
driver and on the instrument panel for the
front outboard passenger.
For seat-mounted side impact airbags, the
word AIRBAG is on the side of the seatback
or side of the seat closest to the door.
For roof-rail airbags, the word AIRBAG is on
the ceiling or trim. Airbags are designed to supplement the
protection provided by seat belts. Even
though today’s airbags are also designed to
help reduce the risk of injury from the force
of an inflating airbag, all airbags must
inflate very quickly to do their job.
Here are the most important things to know
about the airbag system:
{Warning
You can be severely injured or killed in a
crash if you are not wearing your seat
belt, even with airbags. Airbags are
designed to work with seat belts, not
replace them. Also, airbags are not
designed to inflate in every crash. In
some crashes seat belts are the only
restraint. See
When Should an Airbag
Inflate? 040.
Wearing your seat belt during a crash
helps reduce your chance of hitting
things inside the vehicle or being ejected
from it. Airbags are “supplemental
restraints” to the seat belts. Everyone in
the vehicle should wear a seat belt
properly, whether or not there is an
airbag for that person.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
38 Seats and Restraints
{Warning
Because airbags inflate with great force
and faster than the blink of an eye,
anyone who is up against, or very close
to, any airbag when it inflates can be
seriously injured or killed. Do not sit
unnecessarily close to any airbag, as you
would be if sitting on the edge of the
seat or leaning forward. Seat belts help
keep you in position before and during a
crash. Always wear a seat belt, even with
airbags. The driver should sit as far back
as possible while still maintaining control
of the vehicle. The seat belts and the
front outboard passenger airbags are
most effective when you are sitting well
back and upright in the seat with both
feet on the floor.
Occupants should not lean on or sleep
against the door or side windows in
seating positions with seat-mounted side
impact airbags and/or roof-rail airbags.
{Warning
Children who are up against, or very
close to, any airbag when it inflates can
be seriously injured or killed. Always
secure children properly in the vehicle. To
read how, seeOlder Children 046 or
Infants and Young Children 047.
There is an airbag readiness light on the
instrument panel, which shows the airbag
symbol.
The system checks the airbag electrical
system for malfunctions. The light tells you
if there is an electrical problem. See Airbag
Readiness Light 074.
Where Are the Airbags?
The driver frontal airbag is in the center of
the steering wheel.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Seats and Restraints 39
If the vehicle has a front outboard passenger
frontal airbag, it is in the passenger side
instrument panel.
Driver Side Shown, Passenger Side Similar
If the vehicle has seat-mounted side impact
airbags for the driver and front outboard
passenger, they are in the sides of the
seatbacks closest to the door.
Driver Side Shown, Passenger Side Similar
If the vehicle has a single seating row and it
has roof-rail airbags for the driver and front
outboard passenger, the roof-rail airbags are
in the ceiling above the side windows.Driver Side Shown, Passenger Side Similar
If the vehicle has two seating rows, roof-rail
airbags for the driver, front outboard
passenger, and second row outboard
passengers are in the ceiling above the side
windows. If the vehicle has three or more
seating rows, roof-rail airbags for the driver,
front outboard passenger, and second and
third row outboard passengers are in the
ceiling above the side windows.
{Warning
If something is between an occupant and
an airbag, the airbag might not inflate
properly or it might force the object into (Continued)