2021 CHEVROLET EXPRESS CARGO Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
248 Vehicle Care
Caution (Continued)
these solvents can permanently change
the appearance and feel of leather or soft
trim, and are not recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
Cargo Cover and Convenience Net
If equipped, wash with warm water and
mild detergent. Do not use chlorine bleach.
Rinse with cold water, and then dry
completely.
Care of Seat Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye seat belt webbing.
It may severely weaken the webbing. In
a crash, they might not be able to
provide adequate protection. Clean and
rinse seat belt webbing only with mild
soap and lukewarm water. Allow the
webbing to dry.
Floor Mats
{Warning
If a floor mat is the wrong size or is not
properly installed, it can interfere with
the pedals. Interference with the pedals
can cause unintended acceleration and/or
increased stopping distance which can
cause a crash and injury. Make sure the
floor mat does not interfere with the
pedals. Use the following guidelines for proper floor
mat usage.
.The original equipment floor mats were
designed for the vehicle. If the floor mats
need replacing, it is recommended that
GM certified floor mats be purchased.
Non-GM floor mats may not fit properly
and may interfere with the pedals.
Always check that the floor mats do not
interfere with the pedals.
.Use the floor mat with the correct side
up. Do not turn it over.
.Do not place anything on top of the
driver side floor mat.
.Use only a single floor mat on the
driver side.
.Do not place one floor mat on top of
another.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Vehicle Care 249
Cleaning Rubber Floor Mats (All-Weather
Mats and Floor Liners)
{Warning
Do not use cleaners that contain silicone,
wax-based products, or cleaners that
increase gloss on rubber floor mats/liners.
These cleaners can permanently change
the appearance and feel of the rubber
and can make the floor mats/liners
slippery. Your foot could slip while
operating the vehicle, and you could lose
control, resulting in a crash. You or
others could be injured.
Use a soft cloth and/or a brush dampened
with water to remove dust and loose dirt.
For more thorough cleaning, use a mild soap
solution.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
250 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 250
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . . 251
Special Application Services
Special Application Services . . . . . . . . . . . . 255
Additional Maintenance and Care
Additional Maintenance and Care . . . . . . 255
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and Lubricants . . . 257
Maintenance Replacement Parts . . . . . . . 258
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 259
General Information
This maintenance section applies to vehicles
with a gasoline engine. For diesel engine
vehicles, see "Maintenance Schedule" in the
Duramax diesel supplement.
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routinemaintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Service and Maintenance 251
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0132.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0158.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal chart.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather
.Mainly driven in hilly or mountainous
terrain
.Frequently towing a trailer
.Used for high speed or competitive
driving
.Used for taxi, police, or delivery service Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe chart.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0179.
Maintenance Schedule
Owner Checks and Services
Check the engine oil level. See Engine Oil
0 184.
Once a Month
.Check the tire inflation pressures,
including the spare. See Tire Pressure
0 217.
.Inspect the tires for wear. See Tire
Inspection 0221.
.Check the windshield washer fluid level.
See Washer Fluid 0196.
Engine Oil Change
When the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km
(600 mi). If driven under the best conditions,
the engine oil life system may not indicate
the need for vehicle service for up to a year.
The engine oil and filter must be changed at
least once a year and the oil life system
must be reset. Your trained dealer technician
can perform this work. If the engine oil life
system is reset accidentally, service the
vehicle within 5 000 km (3,000 mi) since the
last service. Reset the oil life system when
the oil is changed. See Engine Oil Life
System 0186.
Extended Idle Use
When the vehicle is used in a way that
requires extended idle time, one hour of use
shall be deemed the same as 53 km (33 mi).
See Driver Information Center (DIC) 081 for
hourmeter.
Air Conditioning Desiccant (Replace Every
Seven Years)
The air conditioning system requires
maintenance every seven years. This service
requires replacement of the desiccant to

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
252 Service and Maintenance
help the longevity and efficient operation of
the air conditioning system. This service can
be complex. See your dealer.
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Rotate the tires, if recommended for the
vehicle, and perform the following services.
SeeTire Rotation 0221.
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system.
See Engine Oil 0184 and
Engine Oil Life System 0186.
.Check engine coolant level. See Cooling
System 0191.
.Check windshield washer fluid level. See
Washer Fluid 0196.
.Check tire inflation pressures, including
the spare. See Tire Pressure0217.
.Inspect tire wear. See Tire Inspection
0 221.
.Visually check for fluid leaks.
.Inspect engine air cleaner filter. See
Engine Air Cleaner/Filter 0189.
.Inspect brake system. See Exterior Care
0 242.
.Visually inspect steering, suspension, and
chassis components for damage, including
cracks or tears in the rubber boots, loose
or missing parts, or signs of wear at least
once a year. See Exterior Care0242.
.Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.
.Visually inspect halfshafts and drive
shafts for excessive wear, lubricant leaks,
and/or damage including: tube dents or
cracks, constant velocity joint or universal
joint looseness, cracked or missing boots,
loose or missing boot clamps, center
bearing excessive looseness, loose or
missing fasteners, and axle seal leaks.
.Check restraint system components. See
Safety System Check 035.
.Visually inspect fuel system for damage
or leaks.
.Visually inspect exhaust system and
nearby heat shields for loose or damaged
parts.
.Lubricate body components. See Exterior
Care 0242.
.Check starter switch. See Starter Switch
Check 0200.
.Check automatic transmission shift lock
control function. See Automatic
Transmission Shift Lock Control Function
Check 0201.
.Check ignition transmission lock. See
Ignition Transmission Lock Check 0201.
.Check parking brake and automatic
transmission park mechanism. See Park
Brake and P (Park) Mechanism Check
0 201.
.Check accelerator pedal for damage, high
effort, or binding. Replace if needed.
.Lubricate the steering linkage (greasable
joints). See Normal and Severe
Maintenance Schedules. For severe
commercial use vehicles, see Special
Application Services 0255.
.Visually inspect the spare tire to ensure
that it is tightly stowed under the vehicle.
Push, pull, and try to turn the tire. If the
spare tire moves, tighten as necessary.
See Tire Changing 0229.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 253
Maintenance Schedule Additional
Required Services - Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.
Lubricate the steering linkage.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Inspect evaporative control system. (1)@ @@
Replace engine air cleaner filter. (2)@@@
Replace spark plugs. Inspect spark plug wires and/or boots.@
Drain and fill engine cooling system. (3)@
Visually inspect accessory drive belts. (4)@
Replace brake fluid. (5)
Replace windshield wiper blades. (6)
@ @ @ @ @ @ @ @ @ @
Replace air conditioning desiccant. (7)
Footnotes—Maintenance Schedule
Additional Required Services - Normal
(1) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition. (2)
Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 189.
(3) Or every five years, whichever comes
first. See Cooling System 0191. (4)
Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(5) Replace brake fluid every five years. See
Brake Fluid 0197.
(6) Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0201.
(7) Replace air conditioning desiccant every
seven years.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
254 Service and Maintenance
Maintenance Schedule Additional
Required Services - Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi 60 000 km/37,500 mi
72 000 km/45,000 mi84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi
144 000 km/90,000 mi 156 000 km/97,500 mi
168 000 km/105,000 mi 180 000 km/112,500 mi
192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil
level and oil life percentage. Change engine oil and filter,
if needed.
Lubricate the steering linkage.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Inspect evaporative control system. (1)@ @@
Replace engine air cleaner filter. (2)@@@
Change automatic transmission fluid and filter.@@@
Replace spark plugs. Inspect spark plug wires and/or boots.@
Drain and fill engine cooling system. (3)@
Visually inspect accessory drive belts. (4)@
Replace brake fluid. (5)
Replace windshield wiper blades. (6)
@ @ @ @ @ @ @ @ @ @
Replace air conditioning desiccant. (7)
Footnotes—Maintenance Schedule
Additional Required Services - Severe
(1) Visually check all fuel and vapor lines
and hoses for proper attachment,
connection, routing, and condition. (2)
Or every four years, whichever comes
first. If driving in dusty conditions, inspect
the filter at each oil change or more often
as needed. See Engine Air Cleaner/Filter
0 189.
(3) Or every five years, whichever comes
first. See Cooling System 0191. (4)
Or every 10 years, whichever comes first.
Inspect for fraying, excessive cracking,
or damage; replace, if needed.
(5) Replace brake fluid every five years. See
Brake Fluid 0197.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Service and Maintenance 255
(6)Or every 12 months, whichever comes
first. See Wiper Blade Replacement 0201.
(7) Replace air conditioning desiccant every
seven years.
Special Application Services
.Vehicles with Dual Wheels: Check dual
wheel nut torque at 160, 1 600, and
10 000 km (100, 1,000, and 6,000 mi) of
driving. Repeat this service whenever a
tire/wheel is serviced or removed.
.Severe Commercial Use Vehicles Only:
Lubricate chassis components every oil
change.
.Have underbody flushing service
performed. See “Underbody Maintenance”
in Exterior Care 0242.
Additional Maintenance
and Care
Your vehicle is an important investment and
caring for it properly may help to avoid
future costly repairs. To maintain vehicle
performance, additional maintenance
services may be required. It is recommended that your dealer perform
these services
—their trained dealer
technicians know your vehicle best. Your
dealer can also perform a thorough
assessment with a multi-point inspection to
recommend when your vehicle may need
attention.
The following list is intended to explain the
services and conditions to look for that may
indicate services are required.
Battery
The 12-volt battery supplies power to start
the engine and operate any additional
electrical accessories.
.To avoid break-down or failure to start
the vehicle, maintain a battery with full
cranking power.
.Trained dealer technicians have the
diagnostic equipment to test the battery
and ensure that the connections and
cables are corrosion-free.
Belts
.Belts may need replacing if they squeak
or show signs of cracking or splitting.
.Trained dealer technicians have access to
tools and equipment to inspect the belts
and recommend adjustment or
replacement when necessary. Brakes
Brakes stop the vehicle and are crucial to
safe driving.
.Signs of brake wear may include chirping,
grinding, or squealing noises, or difficulty
stopping.
.Trained dealer technicians have access to
tools and equipment to inspect the brakes
and recommend quality parts engineered
for the vehicle.
Fluids
Proper fluid levels and approved fluids
protect the vehicle’s systems and
components. See Recommended Fluids and
Lubricants 0257 for GM approved fluids.
.Engine oil and windshield washer fluid
levels should be checked at every fuel fill.
.Instrument cluster lights may come on to
indicate that fluids may be low and need
to be filled.
Hoses
Hoses transport fluids and should be
regularly inspected to ensure that there are
no cracks or leaks. With a multi-point
inspection, your dealer can inspect the hoses
and advise if replacement is needed.