2021 CHEVROLET EXPRESS CARGO Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
120 Climate Controls
):Air is divided between the instrument
panel and floor outlets, with some air
directed toward the windshield.
6: Air is directed to the floor outlets with
some air directed to the windshield and side
windows.
-: This mode clears the windows of fog or
moisture. Outside air is directed to the floor
and defroster outlets. Adjust the
temperature knob for warmer or cooler air.
The air conditioning compressor might turn
on in this setting to dehumidify the air.
1: This mode clears the windshield of fog
or frost more quickly. Air is directed to the
windshield, with some to the floor outlets
and front side windows. The air conditioning
compressor might turn on in this setting to
dehumidify the air.
Do not drive the vehicle until all the
windows are clear.
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger (If Equipped) On hot days, open the windows to let hot
inside air escape; then close them. This
helps to reduce the time needed for the
vehicle to cool down and the system
operates more efficiently.
#:
Cools and dehumidifies the air inside
of the vehicle.
V: Cools the air inside the vehicle faster,
by recirculating the inside air.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Climate Controls 121
Rear Window Defogger
If equipped with a rear window defogger, a
warming grid is used to remove fog or frost
from the rear window.
1:Press to turn the rear window
defogger on or off. An indicator light on the
button comes on to show that the rear
window defogger is on.
The defogger only works when the ignition
is on. The defogger turns off if the ignition
is turned off or to ACC/ACCESSORY.
Heated Mirrors: If equipped with heated
outside mirrors, the mirrors heat to help
clear fog or frost from the surface of the
mirror when
1is pressed. See Heated
Mirrors 019.
Do not drive the vehicle until all the
windows are clear.
Caution
Do not use a razor blade or sharp object
to clear the inside rear window. Do not
adhere anything to the defogger grid
lines in the rear glass. These actions may
damage the rear defogger. Repairs would
not be covered by the vehicle warranty.
Rear Heating System
If equipped, the rear heating system lets
you adjust the amount of air flowing into
the rear of the vehicle, from the front
seating area. This feature works with the
main climate control system in the vehicle.
AUX : The thumbwheel for this system is on
the instrument panel below the audio
system.
9: Turn the thumbwheel up or down to
increase or decrease the amount of heated
air sent to the rear seating area.
Q: This position supplies the most amount
of heat to the rear seating area.
c: This position supplies half the amount
of heat to the rear seating area.
R: This position supplies the least amount
of heat to the rear seating area.
9: This turns the rear heating system off.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
122 Climate Controls
Rear Climate Control System
If equipped with a rear heating and air
conditioning system, it controls the
temperature, fan speed, and air delivery for
the rear seat passengers only. The front
climate control panel is in the overhead
console between the driver and front
passenger.
Front Climate Control Panel
1. Fan Control
2. Air Delivery Mode Control
3. Temperature Control
Use this control panel to maintain a
separate temperature setting. Adjust the
direction of the airflow or adjust the fan
speed for the rear seat passenger(s). When the fan knob is in the AUX position,
the rear climate control panel can be used
to adjust the climate settings in the rear
seating area.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Climate Controls 123
Rear Climate Control Panel
1. Fan Control
2. Air Delivery Mode Control
3. Temperature Control
For vehicles with a rear climate control
panel, it is located overhead behind the
driver and front passenger, centered in front
of the second row. To adjust the rear
climate control panel settings by a rear seat
passenger, the front climate control panel
fan knob must be in the AUX position. The
fan speed, air delivery mode, and
temperature can then be adjusted. AUX :
Turn the fan knob on the front
climate control panel to AUX to let rear seat
passengers use the control panel in the rear
seating area. This disables the front control
panel. To return control to the front panel,
move the fan knob out of AUX.
9: Turns the system off.
9:Turn clockwise or counterclockwise to
increase or decrease the fan speed in the
rear seating area. Temperature Control :
Turn clockwise or
counterclockwise to increase or decrease the
temperature in the rear seating area.
The air conditioning system on the main
climate control panel must be turned on to
direct cooled air to the rear of the vehicle.
If it is not on, then the temperature in the
rear of the vehicle remains at cabin
temperature.
Air Delivery Mode Control : Turn clockwise
or counterclockwise to change the direction
of the airflow in the rear seating area.
To change the current mode, select one of
the following:
H: Air is directed to the upper outlets,
with some directed to the floor outlets.
2: Air is directed to the floor outlets.
Be sure to keep the area under the front
seats clear of any objects so that the air
inside of the vehicle can circulate effectively.
For information on how to use the main
climate control system, see Climate Control
Systems 0119. For information on
ventilation, see Air Vents0124.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
124 Climate Controls
Air Vents
Use the outlets located near the center and
on the sides of the instrument panel to
change the direction of airflow.
Operation Tips
.Clear away any ice, snow or leaves from
the air inlets at the base of the
windshield that may block the flow of air
into the vehicle.
.Use of non-GM approved hood deflectors
may adversely affect the performance of
the system.
.Clear snow off the hood to improve
visibility and help decrease moisture
drawn into the vehicle.
.Keep the path under the front seats clear
of objects to help circulate the air inside
of the vehicle more effectively.
Maintenance
Service
All vehicles have a label underhood that
identifies the refrigerant used in the vehicle.
The refrigerant system should only be
serviced by trained and certified technicians.
The air conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be replaced
by a new evaporator to ensure proper and
safe operation.
During service, all refrigerants should be
reclaimed with proper equipment. Venting
refrigerants directly to the atmosphere is
harmful to the environment and may also
create unsafe conditions based on
inhalation, combustion, frostbite, or other
health-based concerns.
The air conditioning system requires periodic
maintenance. SeeMaintenance Schedule
0 251.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 125
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 126
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 126
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 126
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 127
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 127
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 128
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 128
Driving on Wet Roads . . . . . . . . . . . . . . . . . 129
Hill and Mountain Roads . . . . . . . . . . . . . . 130
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 130
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . . 131
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 132
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 135
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 135
Starting the Engine . . . . . . . . . . . . . . . . . . . . 137
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . 138
Retained Accessory Power (RAP) . . . . . . . 138
Engine Coolant Heater . . . . . . . . . . . . . . . . . 139
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . 140
Shifting out of Park . . . . . . . . . . . . . . . . . . . . 141
Parking over Things That Burn . . . . . . . . . 141
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 141
Running the Vehicle While Parked . . . . . 142
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 142
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 144
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 145
Brakes
Antilock Brake System (ABS) . . . . . . . . . . 146
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 146
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 147
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 148
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 149
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 150
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 152
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 155
Lane Departure Warning (LDW) . . . . . . . . 157
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 158
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 158
Fuels in Foreign Countries . . . . . . . . . . . . . 158
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 158
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 158
Filling a Portable Fuel Container . . . . . . . 160
Trailer Towing
General Towing Information . . . . . . . . . . . 160
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . 160
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 164
Towing Equipment . . . . . . . . . . . . . . . . . . . . . 172
Trailer Sway Control (TSC) . . . . . . . . . . . . . 175
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 176

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
126 Driving and Operating
Driving Information
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here
are some driving tips to get the best fuel
economy possible:
.Set the climate controls to the desired
temperature after the engine is started,
or turn them off when not required.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods
of time.
.When road and weather conditions are
appropriate, use cruise control.
.Always follow posted speed limits or
drive more slowly when conditions
require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same
TPC Spec number molded into the tire's
sidewall near the size.
.Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms and can
take your focus from the task of driving.
Exercise good judgment and do not let other
activities divert your attention away from
the road. Many local governments have
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 028.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14583525) - 2021 - CRC - 12/9/20
Driving and Operating 127
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious—or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.
Braking
Braking action involves perception time and
reaction time. Deciding to push the brake
pedal is perception time. Actually doing it is
reaction time.
Average driver reaction time is about
three-quarters of a second. In that time, a
vehicle moving at 100 km/h (60 mph) travels
20 m (66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind include:
.Keep enough distance between you and
the vehicle in front of you.
.Avoid needless heavy braking.
.Keep pace with traffic.
If the engine ever stops while the vehicle is
being driven, brake normally but do not
pump the brakes. Doing so could make the
pedal harder to push down. If the engine
stops, there will be some power brake assist
but it will be used when the brake is applied. Once the power assist is used up, it
can take longer to stop and the brake pedal
will be harder to push.
Steering
Caution
To avoid damage to the steering system,
do not drive over curbs, parking barriers,
or similar objects at speeds greater than
3 km/h (1 mph). Use care when driving
over other objects such as lane dividers
and speed bumps. Damage caused by
misuse of the vehicle is not covered by
the vehicle warranty.