Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
70 SEATS AND RESTRAINTS
How Does an Airbag
Restrain?
In moderate to severe frontal or near
frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact the
inside of the vehicle.
Airbags supplement the protection
provided by seat belts by distributing
the force of the impact more evenly
over the occupant's body.
Rollover capable roof-rail airbags are
designed to help contain the head and
chest of occupants in the outboard
seating positions in the first, second,
and third rows. The rollover capable
roof-rail airbags are designed to help
reduce the risk of full or partial
ejection in rollover events, although
no system can prevent all such
ejections.
But airbags would not help in many
types of collisions, primarily because
the occupant's motion is not toward
those airbags. SeeWhen Should an
Airbag Inflate? 068. Airbags should never be regarded as
anything more than a supplement to
seat belts.What Will You See after an
Airbag Inflates?
After frontal and seat-mounted side
impact airbags inflate, they quickly
deflate, so quickly that some people
may not even realize the airbags
inflated. The front center airbag and
roof-rail airbags may still be at least
partially inflated for some time after
they inflate. Some components of the
airbag module may be hot for several
minutes. For location of the airbags,
see
Where Are the Airbags? 067.
The parts of the airbag that come into
contact with you may be warm, but
not too hot to touch. There may be
some smoke and dust coming from
the vents in the deflated airbags.
Airbag inflation does not prevent the
driver from seeing out of the
windshield or being able to steer the
vehicle, nor does it prevent people
from leaving the vehicle.
{Warning
When an airbag inflates, there may
be dust in the air. This dust could
cause breathing problems for
people with a history of asthma or
other breathing trouble. To avoid
this, everyone in the vehicle should
get out as soon as it is safe to do
so. If you have breathing problems
but cannot get out of the vehicle
after an airbag inflates, then get
fresh air by opening a window or a
door. If you experience breathing
problems following an airbag
deployment, you should seek
medical attention.
The vehicle has a feature that may
automatically unlock the doors, turn
on the interior lamps and hazard
warning flashers, and shut off the fuel
system after the airbags inflate. The
feature may also activate, without
airbag inflation, after an event that
exceeds a predetermined threshold.
After turning the ignition off and then
on again, the fuel system will return
to normal operation; the doors can be
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
DRIVING AND OPERATING 237
Traction is reduced on hard packed
snow and ice and it is easy to lose
control. Reduce vehicle speed when
driving on hard packed snow and ice.
{Warning
Driving on frozen lakes, ponds,
or rivers can be dangerous. Ice
conditions vary greatly and the
vehicle could fall through the ice;
you and your passengers could
drown. Drive your vehicle on safe
surfaces only.
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream and
you and your passengers could
drown. If it is only shallow water, it
can still wash away the ground
from under your tires. Traction
could be lost, and the vehicle could
roll over. Do not drive through
rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the engine
and cause it to stall. Stalling can
occur if the exhaust pipe is under
water. Do not turn off the ignition
when driving through water. If the
exhaust pipe is under water, the
engine will not start. When going
through water, the brakes get wet and
it may take longer to stop. See
“Driving on Wet Roads ”later in this
section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand, have
the brake linings cleaned and checked.
These substances can cause glazing and uneven braking. Check the body
structure, driveline, steering,
suspension, wheels, tires, and exhaust
system for damage and check the fuel
lines and cooling system for any
leakage.
More frequent maintenance service is
required. See the
Maintenance Schedule
0 442.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop
and accelerate. Always drive slower in
these types of driving conditions and
avoid driving through large puddles
and deep-standing or flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick
stop and could cause pulling to one
side. You could lose control of the
vehicle.
(Continued)
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
344 DRIVING AND OPERATING
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals should will illuminate to
indicate the vehicle is turning,
changing lanes, or stopping. When
towing a trailer, the arrows on the
instrument cluster will illuminate
even if the trailer is not properly
connected or the bulbs are
burned out.
Tow/Haul Mode
For instructions on how to enter Tow/
Haul mode, seeTow/Haul Mode0256.
Tow/Haul assists when pulling a
heavy trailer or a large or heavy load.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross Combined
Weight Rating (GCWR). See
“Maximum Trailer Weight ”under
Trailer Towing 0334.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
.through rolling terrain
.in stop-and-go traffic
.in busy parking lots
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.
Integrated Trailer Brake Control
System
The vehicle may have an Integrated
Trailer Brake Control (ITBC) system
for use with electric trailer brakes or
most electric over hydraulic trailer
brake systems. These instructions
apply to both types of electric trailer
brakes.
This symbol is on the Trailer Brake
Control Panel on vehicles with an
ITBC system. The power output to the
trailer brakes is proportional to the amount of vehicle braking. This
available power output to the trailer
brakes can be adjusted to a wide
range of trailering situations.
The ITBC system is integrated with
the vehicle’s brake, anti-lock brake,
and StabiliTrak/Electronic Stability
Control (ESC) systems. In trailering
conditions that cause the vehicle’s
anti-lock brake or StabiliTrak/ESC
systems to activate, power sent to the
trailer's brakes will be automatically
adjusted to minimize trailer wheel
lock-up. This does not imply that the
trailer has StabiliTrak/ESC.
If the vehicle’s brake, anti-lock brake,
or StabiliTrak systems are not
functioning properly, the ITBC system
may not function fully or at all. Make
sure all of these systems are fully
operational to allow the ITBC system
to function properly.
The ITBC system is powered through
the vehicle's electrical system. Turning
the ignition off will also turn off the
ITBC system. The ITBC system is fully
functional only when the ignition is in
ON/RUN.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
400 VEHICLE CARE
Vehicle Placard:A label
permanently attached to a vehicle
showing the vehicle capacity
weight and the original equipment
tire size and recommended
inflation pressure. See “Tire and
Loading Information Label” under
Vehicle Load Limits 0240.
Tire Pressure
Tires need the correct amount of
air pressure to operate effectively.
{Warning
Neither tire underinflation nor
overinflation is good.
Underinflated tires, or tires that
do not have enough air, can
result in:
.Tire overloading and
overheating, which could lead
to a blowout.
.Premature or irregular wear.
.Poor handling.
.Reduced fuel economy.
(Continued)
Warning (Continued)
Overinflated tires, or tires that
have too much air, can result in:
.Unusual wear.
.Poor handling.
.Rough ride.
.Needless damage from road
hazards.
The Tire and Loading Information
label on the vehicle indicates the
original equipment tires and the
correct cold tire inflation
pressures. The recommended
pressure is the minimum air
pressure needed to support the
vehicle's maximum load carrying
capacity.
For additional information
regarding how much weight the
vehicle can carry, and an example
of the Tire and Loading
Information label, see Vehicle Load
Limits 0240. How the vehicle is
loaded affects vehicle handling and ride comfort. Never load the
vehicle with more weight than it
was designed to carry.
When to Check
Check the pressure of the tires
once a month or more.
Do not forget the spare tire, if the
vehicle has one. See
Full-Size Spare
Tire 0424 for additional
information.
How to Check
Use a good quality pocket-type
gauge to check tire pressure.
Proper tire inflation cannot be
determined by looking at the tire.
Check the tire inflation pressure
when the tires are cold, meaning
the vehicle has not been driven for
at least three hours or no more
than 1.6 km (1 mi).
Remove the valve cap from the
tire valve stem. Press the tire
gauge firmly onto the valve to get
a pressure measurement. If the
cold tire inflation pressure
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
TECHNICAL DATA 455
Vehicle Data
Capacities and Specifications
The following approximate capacities are given in metric and English conversions. SeeRecommended Fluids and Lubricants
0 451.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Application Capacities
Metric English
Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under thehood. See your dealer for more information.
Engine Cooling System* 14.3 L 15.1 qt
Engine Oil with Filter 7.6 L 8.0 qt
Fuel Tank
IShort Wheelbase 90.8 L 24.0 gal
ILong Wheelbase 106.0 L 28.0 gal
Transfer Case Fluid 1.5 L 1.6 qt
Wheel Nut Torque 190 Y140 lb ft
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
462 CUSTOMER INFORMATION
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
.Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges
™
.Emergency Fuel Delivery: Delivery
of enough fuel for the vehicle to get
to the nearest service station.
.Lock-Out Service: Service to unlock
the vehicle if you are locked out.
A remote unlock may be available if
you have OnStar. For security
reasons, the driver must present
identification before this service is
given.
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change
a flat tire with a spare tire. The
spare tire, if equipped, must be in
good condition and properly
inflated. It is your responsibility for
the repair or replacement of the tire
if it is not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure, incidental
expenses may be reimbursed during
the Powertrain warranty period.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 500 miles.
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
CONNECTED SERVICES 477
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use a
combination of letters and numbers
to increase the security.
.Change the default name of the
SSID (Service Set Identifier). This is
your network’s name that is visible
to other wireless devices. Choose a
unique name and avoid family
names or vehicle descriptions.Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so.
1. To retrieve Wi-Fi hotspot information, press
=to open the
OnStar app on the infotainment
display, then select Wi-Fi Hotspot.
On some vehicles, touch Wi-Fi or
Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent). The LTE icon shows
connection to Wi-Fi. It is possible
that the icon may not illuminate
even though the vehicle has an
active connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to
connect with an Advisor. On some vehicles, the SSID and password
can be changed in the Wi-Fi
Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.