
Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
6 KEYS, DOORS, AND WINDOWS
Keys, Doors, and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . . . . . . . 7
Remote Vehicle Start . . . . . . . . . . . . . . 14
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Door Locks . . . . . . . . . . . . . . . . . 18
Delayed Locking . . . . . . . . . . . . . . . . . . . 19
Automatic Door Locks . . . . . . . . . . . . 19
Lockout Protection . . . . . . . . . . . . . . . . 19
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . 19
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Assist Steps . . . . . . . . . . . . . . . . . 28
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm System . . . . . . . . . . . . . 28
Steering Column Lock . . . . . . . . . . . . . 30
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . 31
Immobilizer Operation . . . . . . . . . . . . 31
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . 31 Power Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Folding Mirrors . . . . . . . . . . . . . . . . . . . . 32
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . 33
Automatic Dimming Mirror . . . . . . . 33
Reverse Tilt Mirrors . . . . . . . . . . . . . . . 33
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . 34
Automatic Dimming Rearview
Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Rear Camera Mirror . . . . . . . . . . . . . . . 34
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Power Windows . . . . . . . . . . . . . . . . . . . . 36
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Keys and Locks
Keys
{Warning
Leaving children in a vehicle with a
remote key is dangerous and
children or others could be
seriously injured or killed. They
could operate the power windows
or other controls or make the
vehicle move. The windows will
function with the remote key in the
vehicle, and children or others
could be caught in the path of a
closing window. Do not leave
children in a vehicle with a
remote key.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
KEYS, DOORS, AND WINDOWS 15
remote start before engine running
has completed or the vehicle is
turned on.
3. Press the brake pedal and turn the ignition on to drive the vehicle.
Additional Engine Run Time
Remote start can be used for up to
30 minutes of total engine run time.
After two remote starts of 15 minutes,
or multiple shorter time starts
totaling 30 minutes have been used,
the vehicle must be started and then
turned off before the remote start can
be used again.
Canceling a Remote Start
To cancel a remote start, do any of
the following:
.PressSonce. The parking lamps
will turn off.
.Turn on the hazard warning
flashers.
.Turn the vehicle on and then
back off. Conditions in Which Remote Start
Will Not Work
The remote start will not operate if
any of the following occur:
.The ignition is in any mode other
than off.
.A remote key is in the vehicle.
.The hood is not closed.
.The hazard warning flashers are on.
.There is an emission control system
malfunction.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.The 30 minutes of engine run time
have been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children,
can easily open the doors and
fall out of a moving vehicle. The
doors can be unlocked and
(Continued)
Warning (Continued)
opened while the vehicle is
moving. The chance of being
thrown out of the vehicle in a
crash is increased if the doors are
not locked. So, all passengers
should wear seat belts properly
and the doors should be locked
whenever the vehicle is driven.
.Young children who get into
unlocked vehicles may be unable
to get out. A child can be
overcome by extreme heat and
can suffer permanent injuries or
even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter
through an unlocked door when
you slow down or stop the
vehicle. Locking the doors can
help prevent this from
happening.
To lock or unlock the doors from
inside the vehicle:
.PressQorKon a power door lock
switch.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
20 KEYS, DOORS, AND WINDOWS
3. Do the same for the otherrear door.
To open a rear door when the safety
lock is on: 1. Unlock the door by activating the inside handle, by pressing the
power door unlock switch, or by
using the remote key.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle
if it is driven with the liftgate or
trunk/hatch open, or with any
objects that pass through the seal
between the body and the trunk/
hatch or liftgate. Engine exhaust
contains carbon monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness and
even death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or
under the instrument panel.
.Adjust the climate control
system to a setting that brings in
only outside air and set the fan
speed to the highest setting. See
“Climate Control Systems” in the
Index.
(Continued)
Warning (Continued)
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0250.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
28 KEYS, DOORS, AND WINDOWS
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting
the vehicle, be sure the power assist
step is fully extended. Do not step
on the power assist step while it is
moving. Never place hands or other
body parts between the extended
power assist step and the vehicle.
If equipped, the power assist steps will
deploy when the door is opened and
automatically retract three seconds
after the door is closed. The power
assist steps will retract immediately if
the vehicle starts moving.
Disable the power assist steps before
jacking or placing any object under
the vehicle. Too much ice buildup
may prevent deployment of the power
assist steps. Check the step position
before exiting the vehicle. If this
happens, disable the power assist
steps, clear the ice, then enable the
assist steps and confirm normal
function prior to use. Keep hands, children, pets, objects,
and clothing clear of the power assist
steps when in motion. The steps will
reverse direction if they encounter an
obstruction when opening or closing.
Remove the obstruction, then open
and close the door on the same side
to complete the motion of the assist
steps. If the obstruction is not cleared,
the assist steps remain extended while
driving.
To extend or retract both power assist
steps for cleaning, see
Vehicle
Personalization 0138.
Enable/Disable
To enable or disable the power assist
steps, see Vehicle Personalization
0 138.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the driver door
near the window, indicates the status
of the system. See Power Door Locks
0 18
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of
three ways:
.Use the remote key.
.Use the Keyless Access system.
.With a door open, pressQon
the interior of the door.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
36 KEYS, DOORS, AND WINDOWS
See your dealer for service if a blue
screen and
3are displayed in the
mirror, and the display shuts off. Also,
push the tab as indicated to return to
the automatic dimming mode.
The Rear Camera Mirror may not work
properly or display a clear image if:
.There is glare from the sun or
headlamps. This may obstruct
objects from view. If needed, push
the tab to turn off the display.
.Dirt, snow, or other debris blocks
the camera lens. Clean the lens with
a soft damp cloth, or, if equipped,
with the Rear Camera Washer. See
Rear Window Wiper/Washer 0107.
.The camera’s mounting on the
vehicle has been damaged, and/or
the position or the mounting angle
of the camera has changed.
Windows
{
Warning
Never leave a child, a helpless adult,
or a pet alone in a vehicle,
especially with the windows closed
in warm or hot weather. They can
be overcome by the extreme heat
and suffer permanent injuries or
even death from heat stroke.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the sound,
open either a front window or the
sunroof, if equipped.
Power Windows
{Warning
Children could be seriously injured
or killed if caught in the path of a
closing window. Never leave the
remote key in a vehicle with
children. When there are children in
the rear seat, use the window
lockout switch to prevent operation
of the windows. See Keys06.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
62 SEATS AND RESTRAINTS
the belt go back to stowed position
on the seat, move the seat rearward
or recline the seat until the
shoulder belt retractor lock
releases.
Engaging the child restraint locking
feature in the front outboard
seating position may affect the
passenger sensing system. See
Passenger Sensing System071.
3. Push the latch plate into the buckle
until it clicks.
Pull up on the latch plate to make
sure it is secure.
If the belt is not long enough, see
Seat Belt Extender 064. If the latch plate will not go fully
into the buckle, check if the correct
buckle is being used.
Position the release button on the
buckle so that the seat belt could
be quickly unbuckled if necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster” in
this section for instructions on use
and important safety information.
5. To make the lap part tight, pull up on the shoulder belt.
To unlatch the belt, push the button
on the buckle. The belt should return
to its stowed position.
Always stow the seat belt slowly. If the
seat belt webbing returns quickly to
the stowed position, the retractor may
lock and cannot be pulled out. If this
happens, pull the seat belt straight out
firmly to unlock the webbing, and
then release it. If the webbing is still
locked in the retractor, see your
dealer.
Before a door is closed, be sure the
seat belt is out of the way. If a door is
slammed against a seat belt, damage
can occur to both the seat belt and
the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
328 DRIVING AND OPERATING
Warning (Continued)
Follow these guidelines to help
avoid injuries to you and others:
.Read and follow all the
instructions on the fuel pump
island.
.Turn off the engine when
refueling.
.Keep sparks, flames, and
smoking materials away
from fuel.
.Do not leave the fuel pump
unattended.
.Avoid using electronic devices
while refueling.
.Do not re-enter the vehicle while
pumping fuel.
.Keep children away from the fuel
pump and never let children
pump fuel.
.Before touching the fill nozzle,
touch a metallic object to
discharge static electricity from
your body.(Continued)
Warning (Continued)
.Fuel can spray out if the fill
nozzle is inserted too quickly.
This spray can happen if the
tank is nearly full, and is more
likely in hot weather. Insert the
fill nozzle slowly and wait for any
hiss noise to stop before
beginning to flow fuel.
The fuel door unlocks when the
vehicle doors are unlocked. See
Remote Keyless Entry (RKE) System
Operation 07.
To open the fuel door, push and
release the rearward center edge of
the door.
The capless refueling system does not
have a fuel cap. Fully insert and latch
the fill nozzle, begin fueling.
{Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:
.Vehicle performance issues,
including engine stalling and
damage to the fuel system.
.Fuel spills.
.Under certain conditions, fuel
fires.
Be careful not to spill fuel. Wait
five seconds after you have finished
pumping before removing the fill
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care 0432. Push the fuel door
closed until it latches.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 8/10/21
INDEX 481
CheckEngine Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . . . . . 122
Child Restraints Infants and Young Children . . . . . . . 78
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . . . . . 84
Older Children . . . . . . . . . . . . . . . . . . . . . 77
Securing . . . . . . . . . . . . . . . . . . . . . . . . 91, 94
Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 385
Cleaning
Exterior Care . . . . . . . . . . . . . . . . . . . . . . 432
Interior Care . . . . . . . . . . . . . . . . . . . . . . 437
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . . . . 220
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cluster, Instrument . . . . . . . . . . . . . . . . . 114
Collision Damage Repair . . . . . . . . . . . 465
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 477
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 478
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 476 Connections
Connected Services . . . . . . . . . . . . . . . 477
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Control of a Vehicle . . . . . . . . . . . . . . . . 231
Controls Steering Wheel . . . . . . . . . . . . . . . . . . . . 160
Convenience Net . . . . . . . . . . . . . . . . . . . . 101
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . . . . . 117
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .220, 224
Cooling System . . . . . . . . . . . . . . . . . . . . . 372
Cornering Lamps . . . . . . . . . . . . . . . . . . . 153
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 464
Coverage Explanations . . . . . . . . . . . . . 191
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 271 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Cruise Control, Adaptive . . . . . . . . . . . 274
Cruise Control, Super . . . . . . . . . . . . . . . 283
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Customer Assistance . . . . . . . . . . . . . . . 460 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460
Text Telephone (TTY) Users . . . . . 460 Customer Information
Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 467
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 458
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 469
D
Damage Repair, Collision . . . . . . . . . . . 465
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 470
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470
Data Recorders, Event . . . . . . . . . . . . . . 469
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . . . 191
Daytime Running Lamps (DRL) . . . 151
Defensive Driving . . . . . . . . . . . . . . . . . . . 231
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Diagnostics
Connected Services . . . . . . . . . . . . . . . 478
Distracted Driving . . . . . . . . . . . . . . . . . . 230
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 154
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 132
Delayed Locking . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15