2021 AUDI Q7 service

4M1012721BC
Parking and maneuvering


— Select |---| > Rear cross-traffic assist in the upper
display when the parking aid is active.

Messages
ire or > is displayed when there is a mal-
function, the rear cross traffic assist functions
may be unavailable or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the sensor area in the ve-
hicle rear and try to turn the system on again lat-
er.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

Z\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
— The rear cross-traffic assist will not provide
alerts about people and cannot warn you
about every type of approaching objects,
such as cyclists. Always monitor the traffic
as well as the vehicle's surroundings with di-
rect eye contact.
— The system may not react if objects are ap-
proaching very quickly.
— The rear cross-traffic assist will not provide
alerts if your vehicle is parallel parked or if
your vehicle is pulled too far into the park-
ing space so that it is hidden by adjacent
vehicles.

@) Tips
— Once an automatic brake activation occurs,
the system cannot initiate another activa-
tion for several seconds.
— System functions may not be available if the
ESC is limited or switched off, or if there is a
malfunction.
— If there is an acoustic warning signal from
the rear cross-traffic assist, then the park-
ing aid may not warn you of detected obsta-
cles under certain circumstances.
— The system is not available when the vehicle
detects that you are towing a trailer. There
is no guarantee the functions will be deacti-
vated when using a retrofitted trailer hitch.
Do not use these functions when towing a
trailer.
— The coverage areas of the sensors > fig. 129
are diagrams and do not represent a true-
to-scale image of the sensor ranges.
— The system complies with United States FCC
regulations and ISED regulations
=> page 311.
Assisted parking
Applies to: vehicles with assisted parking
If your vehicle is equipped with park assist plus
or remote park assist plus, these systems will
help you to find suitable parking spaces. Parking
spaces are measured using ultrasonic sensors on
the sides of the vehicle. Depending on vehicle
equipment, the laser scanner may also improve
the measurement.
If a parking space is found, the systems will help
you to park while the driver monitors the vehi-
cle's surroundings with the parking aids, cam-
eras*, and direct eye contact.

ZA WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.

169

4M1012721BC
Parking and maneuvering


— Park assist plus is an assist system. The driv-
er is still responsible for monitoring the ve-
hicle's surroundings and preventing colli-
sions when using the system.
— When using park assist plus to drive into or
out of a parking space, the steering wheel
turns quickly on its own. Reaching into the
steering wheel spokes while this is happen-
ing can result in injury.

@) Note
Resume steering immediately after the last
corrective movement and the takeover
prompt, so that the specified steering wheel
angle is not recentered.
G) Tips
You can reduce the speed selected by the ve-
hicle or stop the vehicle at any time by press-
ing the brake pedal.
Pausing park assist plus))2)
Applies to: vehicles with park assist plus
You can pause park assist plus at any time by re-
leasing the [>>P] button @ > page 173, fig. 135.
To resume the parking process, press and hold
the [>>P] button again.




Canceling automatically
Park assist plus is canceled automatically among
other things, if:
— If you switch off the system
— You take over steering or press the brake pedal,
— If the time limit is exceeded
— If an obstacle is detected
— The ESC intervenes
Resume control of the vehicle, end the parking
process manually, or:
You can resume the parking process in some sit-
uations. Press and hold the brake pedal and press
Pe.

)_ System availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
ZA\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123.
Messages
Applies to: vehicles with park assist plus
If the roll or il indicator light turns on, the
park assist is not available or was interrupted.

A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 125 and try to turn the system on
again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
Remote controlled
parking!)2)
General information
Applies to: vehicles with remote park assist plus
Remote controlled parking is part of park assist
plus/park assist plus with garage function. The
process for parking or exiting a parking space can
be controlled with a mobile device from outside
the vehicle. To do so, the driver must have both
the vehicle key and the mobile device with him or
her. While the driver controls the vehicle remote-
ly and monitors the vehicle's surroundings, the
system controls the steering, gear selection, ac-
celeration, braking, and locking the vehicle.

ZA\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 123. >

175

Parking and maneuvering

Messages
Applies to: vehicles with maneuver assist
if i or fd is displayed when there is a malfunc-
tion, the maneuver assist functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors and cameras > page 125 and try to turn
the system on again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
182

4M1012721BC
Telephone

Disconnecting a mobile device
Applies to: vehicles with telephone
> To disconnect a Bluetooth device from the MMI,
use the Connected devices menu > page 238.
Using the Audi phone
box
General information
Applies to: vehicles with Audi phone box
oy
ae




[RAZ-170|


Fig. 139 Storage compartment under the center armrest:
Audi phone box with connections
Depending on vehicle equipment, you may be
able to use the following functions with the Audi
phone box:
— Make phone calls using the vehicle’s exterior
antenna
— Charge a mobile device using the USB input
— Charge a mobile device wirelessly
— Reminder signal
Limitations
In some situations, the functions of the Audi
phone box may be limited or temporarily unavail-
able. For example, this may happen if
— There is one more than mobile device in the
Audi phone box
— The mobile device is located in a bag or a pro-
tective case
— There are objects between the Audi phone box
and the mobile device
— The mobile device is not positioned in the cen-
ter of the Audi phone box

ZA\ WARNING
Loose objects can be thrown around the vehi-
cle interior during sudden driving or braking



maneuvers, which increases the risk of an ac-
cident. Store objects securely while driving.

() Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
® Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi phone box, is subject to the
following requirements of the Innovation,
Science and Economic Development Canada
(ISED):
— This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05. At the time of
printing this user manual, the CPC-2-1-05
client procedures circular of ISED Canada
was available at the following web page:
http://www.ic.gc.ca/eic/site/smt-gst.
nsf/eng/sf08942.html.
— You MUST operate this device with approved
antennas
and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
185

Telephone

— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Tips
The system complies with United States FCC
regulations and ISED regulations > page 311.
Making phone calls using the exterior
ental ar-)
Applies to: vehicles with Audi phone box
With the Audi phone box, you can make calls us-
ing the exterior antenna on the vehicle. Using the
external antenna helps when there is a low signal
and also provides better reception quality.
Requirement: the ignition must be switched on.
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device on the phone symbol @) > page 185,
fig. 139 in the center of the Audi phone box
with the display facing up.
eee laa mem MOM) mil ltig
Applies to: vehicles with Audi phone box
You can charge your mobile device using a special
USB adapter with the Audi phone box
=> page 224.
Requirement: the ignition must be switched on.
> To charge your mobile device via USB, connect it
to the USB input @ > page 185, fig. 139.
G) Tips
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
186
Charging a mobile device wirelessly
Applies to: vehicles with Audi phone box
You can charge your mobile device wirelessly us-
ing the Audi phone box.
Requirement: the ignition must be switched on.
Your mobile device must meet the Qi standard.
> Make sure that the wireless charging function is
switched on:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
> Switch the Mobile device wireless charging
function on.
> To charge your mobile device wirelessly, lay it
on the @ symbol @ = page 185, fig. 139 in the
center of the Audi phone box with the display
facing up.

ZA WARNING
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 inches (6 cm) to
the Audi phone box charging plate. The
thresholds for prolonged exposure at this
distance comply with ICNIRP1998. There-
fore, interactions such as irritation of senso-
ry organs, malfunctions of active implants
(such as pacemakers, infusion pumps, or
neurostimulators) or effects on passive im-
plants (such as prosthetic limbs) is highly
unlikely. If you have an implant, consult a
medical specialist if you have any questions.
You can also switch the function for wireless
charging in the Audi phone box on and off.
You can continue to charge your mobile de-

vice using a cable connection.

G@) Tips
— The maximum charging output is 5 W.
—The charging time and temperature will vary
depending on the mobile device being used.

4M1012721BC
Telephone

— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
— After switching off the ignition and exiting
the vehicle, the mobile device directory will
be loaded when the MMI is started again if
the mobile device is within range and the
Bluetooth function is switched on in the mo-
bile device and the MMI.
— Only the contacts in the local MMI memory
can be deleted.
Opening business cards
Applies to: vehicles with telephone
The business card shows you details about a con-
tact.
> To open a business card, press on a contact in
the directory, or
> Press © in the call list ©) > page 187, fig. 141.
Possible options in the business card:
> Call: press on a phone number.
> Storing a favorite: press W.
> Deleting a favorite: press W.
> Sending a text message: press {1.
>» Starting navigation: press on an address.
> Sending an e-mail: press on an e-mail address.
> Send contact: you can select Text message or
E-mail > page 191.
» Save as a shortcut > page 23, Shortcuts.
Listening to voicemail
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
> Entering the voicemail number: enter the de-
sired number. Press OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: press Voice-
mail. The call begins immediately.
@) Tips
This service must be set up and activated by
the mobile phone service provider.
Dialing a telephone number
Applies to: vehicles with telephone
Depending on the vehicle equipment, you may
have the following options for dialing a phone
number:
— Using text input in the MMI > page 24.
— Using voice operation > page 27.
Call options
Applies to: vehicles with telephone
> To accept or end a call, press the @ button on
the multifunction steering wheel. Operating
=> page 13 and © page 30.
Depending on your mobile device, the following
options may be available in the MMI when there
is an incoming call:
— Answer
— Decline
— Message
If you exit the vehicle during a phone call, the
Bluetooth connection will be disconnected. De-
pending on your mobile device, phone calls in
progress may be automatically transferred from
the MMI to your mobile device.
G) Tips
The radio or media playback is muted during a
phone call.
PTT Tae RW urea]
Applies to: vehicles with telephone
Depending on your mobile device and the type of
connection, the following options may be availa-
ble during a call:
— End call
— Mute
189

Telephone

Sending a tone sequence
Press Numbers. You can enter tone sequences
(DTMF) and send them to the other party on the
call.
Hold
Puts the current call on hold. To resume the call,
press Resume.
Answering an incoming call
One of these options will be available, depending
on the mobile phone service provider:
— Answer: the current phone call will be put on
hold. The incoming call will be answered.
— Replace: the active call will be replaced with
the incoming call.
Declining an incoming call
If you select Decline, the incoming call will be de-
clined.
Conference
Requirement: two phone calls must be in prog-
ress.
Depending on your mobile phone service provid-
er, you can add a call on hold and up to five active
callers to a conference call.
Swap call
Requirement: two phone calls must be in prog-
ress.
You can alternate between two phone calls.
Additional call options
Press More.
Depending on the mobile device being used and
the type of connection, the following options
may be available:
Transfer call to mobile device
Transfer the current call to your mobile device or
Bluetooth headset*.
Switch to hands-free
Transfer the current call from your mobile device
to the MMI.
190
Add call
You can start a new call. The current call will be
put on hold.
Remove conference member
You can remove conference call members individ-
ually when a conference call is active.
Microph. input
You can adjust the input level of the microphone
using the slider.
@) Tips
The call waiting function must be activated in
your mobile device to be alerted about an in-
coming call during an active call.
Making an emergency call
Applies to: vehicles with telephone
Requirement: a mobile device must be connected
to the MMI.
> Applies to: MMI: Select on the home screen:
PHONE > Dial number > the local emergency
call number (for example, 911) > Dial.

ZA\ WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as during a medical emer-
gency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.

Settings
Phone settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > ©.
The following options may be possible, depend-
ing on your mobile device:

4M1012721BC
Telephone

Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 183, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 183.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.

Wireless cell phone charging is
not working or is interrupted.

Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 185 and that there are no objects located be-
tween the phone box and the phone.

193