2021 AUDI Q7 service

Driving

@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Observe the important information for driv-
ing downhill > page 110. This especially ap-
plies when towing a trailer.
@ Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 253.
EET
GG / @ Brakes: malfunction! Stop vehicle
safely
There is a malfunction in the brake system. If
fs) and Ehlalso turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution. If
the brake booster is not working, you have to use
much more force when braking the vehicle.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
EG / @ Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
108
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle against rolling > page 99.
Other indicator lights
When you switch the ignition on, the EG / @
indicator light turns on briefly to check the func-
tion. If the indicator light does not turn on, there
is a system malfunction.
1f Be / B® stays on, there is a malfunction in
the brake system.
@- A high load was placed on the brakes from
driving downhill for a long period of time. Follow
the instructions in the message to utilize the en-
gine braking effect and to relieve the brakes.

ZA\ WARNING
If a malfunction occurs in the ABS, ESC, and
braking distribution, interventions that stabi-
lize the vehicle will no longer be available.
This could cause the vehicle to swerve, which
increases the risk that the vehicle will slide.
Do not continue driving. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.

Electromechanical
parking brake
Operating the parking brake
The electromechanical parking brake is used to
secure the vehicle from rolling away unintention-
ally.
The @) switch is located under the selector lever
in the center console. It turns on when the park-
ing brake is set. You can release the parking brake
manually or automatically when you start to
drive.
Setting and releasing the parking brake
> Setting: pull the ©) switch.

4M1012721BC
Driving

> 1f Ba / © appears, the parking brake is hold-
ing the vehicle. You can remove your foot from
the brake pedal.
> Releasing: when the ignition is switched on,
press and hold the brake pedal and press the ©)
button.
If the red indicator light flashes, the braking
force has not built up enough or it has decreased.
You can also secure the vehicle by selecting the
“P” gear or pressing the brake pedal. Make sure
the indicator light is off before you start driving.
Automatically releasing the parking brake
when starting to drive
Requirement: the driver's door must be closed
and the driver’s safety belt must be fastened.
» Press the accelerator pedal to start to drive.

ZA\ WARNING
—To reduce the risk of an accident, always
make sure the vehicle is situated safely
while stationary.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-
hicle is stopped.
— If the power supply fails, you cannot set the
parking brake once it is released, or release
it if it is set. Secure the vehicle against roll-
ing before exiting the vehicle > page 99. See
an authorized Audi dealer or authorized

Audi Service Facility for assistance.

G) Tips
— On steep inclines, especially when in trailer
mode, the vehicle may roll backwards unin-
tentionally when starting to drive. To reduce
the risk of this happening, pull and hold the
switch while pressing the accelerator
pedal. If enough drive power has built up at
the wheels and the vehicle does not roll
backwards, then release the switch to start
to drive.
— If you leave the vehicle when “D” or “R” are
engaged, the parking brake will be set auto-
matically.
— Noises when the parking brake is set and re-
leased are normal and are not a cause for
concern.
— The parking brake goes through a self-test
cycle at regular intervals when the vehicle is
stopped. Any noises associated with this are
normal.
Emergency braking function
Emergency braking should only be used in an
emergency, if the standard brake pedal is mal-
functioning or obstructed. When the emergency
braking function is activated, the braking effect is
similar to a heavy braking maneuver.
> Pull and hold the ©) switch while driving.
> An audio warning signal will sound and emer-
gency braking will begin.
> If you press the accelerator pedal, emergency
braking will be canceled.

Z\ WARNING
Heavy braking while driving through curves or
in poor road or weather conditions can cause
the vehicle to slide or the rear of the vehicle to
swerve, which increases the risk of an acci-
dent.
Messages
Gg / ©) Parking brake: malfunction! Safely
stop vehicle. See owner's manual
GRING / Parking brake: malfunction! Please
release parking brake

If one of the two messages appears, there is a
malfunction in the parking brake. If the message
appears while stationary, check if the parking
brake is released and can be reset. If this is the
case, switch the ignition off and back on.
If the message stays on, if the parking brake can-
not be released, or if the message appears while
driving, do not continue driving. Secure the vehi-
cle against rolling before exiting the vehicle
109
>

Driving

= page 99. See an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
we Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and shift to “P”.
a / Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
& / {Q) Parking brake: applied
The parking brake is set. Press and hold the brake
pedal to release the parking brake.
Special driving situations
Driving uphill and downhill
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, you can activate the
hill descent control if you press the brake pedal
while driving in “D” gear. The automatic trans-
mission will select a gear suitable for driving
down the hill and will attempt to maintain the
speed at which the vehicle was traveling at the
time the brake pedal was pressed. Press the
brake pedal if necessary. The hill descent con-
trol will switch off once the hill levels out or
you press the accelerator pedal.
— Utilize the engine braking effect when driving
downhill by selecting the “S” driving program
=> page 101. This especially applies when tow-
ing a trailer. This reduces the load on the
brakes.
— Apply the brakes in intervals and do not press
the brake pedal continuously.
110
— Use the hill descent assist if necessary
=>page 111
Inclinometer
Applies to: vehicles with a tilt angle display
You can display the vehicle's sideways angle and
lengthwise angle in relation to the horizon.
— Applies to: MMI: Select on the home screen:
VEHICLE > Vehicle data.
— You may need to scroll down to the Inclinome-
ter display.
The sideways angle of your vehicle should not ex-
ceed the yellow range in the gauge. If it reaches
the red range, there is a risk that the vehicle
might tip.
The steering wheel angle, the elevation, the com-
pass direction, and the geo-coordinates of the
current vehicle position are displayed in addition
to the current vehicle angle. You will also receive
information about the maximum sideways and
lengthwise angle that was reached in the current
driving cycle. These values are reset when the ig-
nition is switched off.
Note that the accuracy of the display depends on
the driving situation.

ZA\ WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you
must immediately start steering in the di-
rection of the downward slope to reduce the
risk of an accident.
— Always be ready to brake when using the hill
descent control function.
— Applies to: vehicles with an inclinometer: Do
not rely only on the inclinometer when as-
sessing the driving situation.
Offroad driving
Your vehicle is not an offroad vehicle. Note the
following points when driving offroad:

4M1012721BC
Driving dynamic

@) Note
Always make sure there is enough clearance
above and below the vehicle. This is especially
important for entrances with height restric-
tions, for example, before driving into under-
ground garages. You could also scrape the
ground when driving over the edges of curbs
or on steep ramps, which could damage your
vehicle.
Bair suspension: malfunction! You may con-
tinue driving slowly at max. XX mph (km/h)
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. Do not
drive faster than the speed given in the message.
B Air suspension: malfunction! You can contin-
ue driving. Speed limited to max. XXX
There is a malfunction. Driving stability may be
limited. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately. The
maximum speed has been limited.
B Air suspension: malfunction! Safely stop ve-
hicle. Steering and ground clearance limited
There is a malfunction. Do not continue driving.
Secure the vehicle against rolling before exiting
the vehicle > page 99. Avoid turning the steering
wheel, because the vehicle ground clearance may
be so low that turning the steering wheel could
result in damage to the wheels and wheel hous-
ings.
EB active roll stabilization: malfunction! Limit-
ed stability. See owner's manual
There is a heavy load on the vehicle electrical sys-
tem or the roll stabilization. The roll stabilization
functions have already been switched off tempo-
rarily. Driving stability is reduced. Continue driv-
ing with caution.
If the indicator light does not turn off after a
long period time and after switching the ignition
off and on, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected. Otherwise, con-
ditions such as an uneven road surface can lead
to vehicle damage.
1 ¢ | Suspension: malfunction! You can continue
driving
There is a malfunction. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
B Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
B Air suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 31.
Audi drive select: automatic suspension lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 31.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
All-wheel steering
Applies to: vehicles with all-wheel steering
Additional steering ability at the rear axle im-
proves the driving dynamic and stability. Atlow >
115

Driving dynamic

speeds, the rear wheels are steered in the oppo-
site direction from the front wheels to reduce the
turning radius. At high speeds, steering the rear
wheels in the same direction as the front wheels
improves the vehicle response and driving stabili-
ty.
Ba Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
a Steering: malfunction! Please stop vehicle.
Pay attention to distance at side
The rear axle steering may have failed. More
space on the road may be needed at the side of
the vehicle, and the turning radius may be much
larger. Slow down immediately, and stop your ve-
hicle as soon as possible in a safe location with
enough space at the sides of the vehicle. Do not
continue driving. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
BS Steering: malfunction! Please stop vehicle
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Secure the
vehicle against rolling before exiting the vehicle
= page 99. Do not tow your vehicle because it
cannot be steered. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
& Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
116
a Steering: malfunction! Adapt driving style.
Larger turning radius
The rear axle steering may have failed. The vehi-
cle will have a larger turning radius, and the sta-
bility when driving around curves will be compa-
rable to a vehicle without rear axle steering. Drive
carefully to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
corrected.
& Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.

ZA\ WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
@ Tips
— If there is a malfunction, the steering wheel
may be crooked when driving straight.
—Ifthe a or el indicator light only stays on
for a short time, you may continue driving.

ALL wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 117.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.

4M1012721BC
Driving dynamic


ZA WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the engine RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.


Sy olea me tarelatl |
Applies to: vehicles with sport differential
The sport differential distributes the drive power
to the rear axle based on the situation. The goal
is a high level of agility and ability to accelerate
on curves. The vehicle is very responsive to steer-
ing. The settings depend on the selected Audi
drive select* mode.
Messages
iT-3| Sport differential: malfunction! Please con-
tact Service
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
T-3| Sport differential: temperature too high.
Please adapt driving style
The transmission temperature has increased sig-
nificantly due to the sporty driving manner. Drive
in a less sporty manner until the temperature re-
turns to the normal range and the indicator light
switches of.

Z\ WARNING
Contact an authorized Audi dealer or author-


ized Audi Service Facility if the sport differen-

tial is faulty or malfunctioning. The repair
must be performed by trained personnel us-
ing the correct oil in order to ensure safety.

Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such oversteering and understeering of
the vehicle, the drive wheels spinning, or the risk
of the vehicle tipping.
The brakes are applied or the engine torque is re-
duced in order to stabilize the vehicle.
The following stabilization functions are integrat-
ed into the ESC, among others:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
A pulsing in the brake pedal indicates that the
system is acting to stabilize the vehicle.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.
Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
117
>

4M1012721BC
Driving dynamic


ZA WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces. When there is
a heavy vehicle load and sudden driving ma-
neuvers, it may not be possible to prevent
the vehicle from tipping under certain cir-
cumstances, which increases the risk of an
accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.

@) Tips
— If you select the Audi drive select* offroad
mode, hill descent assist will switch on.
— If the ESC is limited, switched off, or mal-
functioning, systems with an automatic
braking intervention function may not be
fully available.
— If malfunctions occur in other systems or
certain driver assist systems are active, the
ESC must be switched on by the system. The
ESC
may switch on automatically and can-
not be operated with the button.
BA fs i BB & Stabilization control (ESC/
ABS): malfunction! See owner's manual
There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
ira blinks while driving, the ESC is actively reg-
ulating. Operating noises may occur. If the indi-
cator light stays on, the ESC has been switched
off due to system needs. The indicator light turns
off when the system is fully functional.
119

4M1012721BC
Trailer towing

in the trailer correctly will help to achieve this
weight. Having the tongue weight too low affects
the vehicle's handling.
You can determine the tongue weight using a
tongue weight scale, a bathroom scale, or a pub-
lic weigh station, for example.
The permitted tongue weight of your vehicle can
be found in the vehicle documentation or in
=> page 314.
Load distribution
Poor cargo load and distribution can negatively
impact vehicle handling. Load the trailer based
on the following criteria as much as possible:
— Store objects in the vehicle luggage compart-
ment, if possible. The vehicle should always
carry the heaviest possible load and the trailer
should have the lightest possible load.
— Distribute the load in the trailer so that the
heavy objects are as close to the axle as possi-
ble.
— Secure objects so that they do not slide.
— Utilize the maximum permitted tongue weight
if possible.
Tires
Set the tire pressure on your vehicle for a “full
load”; see the tire pressure sticker > page 269. If
necessary, also adjust the tire pressure on the
trailer according to the manufacturer's specifica-
tions.
The tire pressure must be increased an additional
3 PSI (0.2 bar) for towing loads over 6,600 lbs
(3,000 kg).
The trailer and the vehicle should be equipped
with winter tires when driving in winter tempera-
tures.
Outside mirrors
If you cannot see the traffic behind the trailer
with the standard exterior mirrors, then you
must attach additional exterior mirrors. Adjust
them so you have a sufficient visibility behind
you.
Exterior lighting
Follow the legal regulations for lighting on your
trailer that are applicable in the country where
you are operating the vehicle. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty for more information.
Before you start driving, check all lighting equip-
ment on the trailer while it is hitched to the vehi-
cle.
The headlight range control automatically ad-
justs the light range of the headlights.
The turn signals are activated in trailer mode if
the B indicator light blinks. If a turn signal on
the trailer or on the vehicle fails while in trailer
mode, the indicator light will not blink twice as
fast to indicate this.
Safety chains
Make sure the safety chains are correctly applied
when pulling a trailer. The chains should hang
enough so that the trailer can drive around
curves. However, they must not touch the
ground.
Air suspension
Applies to: vehicles with air suspension
The Audi drive select* comfort mode > page 113
must be selected before you adjust the tongue
weight on the trailer and hitch the trailer >,
=> page 114.
The air suspension trailer mode must be switched
on.
Applies to MMI: select on the home screen: VE-
HICLE > Settings & Service > Air suspension:
trailer.
Switch trailer mode off again when you are no
longer towing a trailer.
For vehicles with a factory-installed trailer hitch,
the air suspension trailer mode will automatically
switch on if you connect the trailer connector to
the socket.
When using rear carrier systems that are mount-
ed directly on the trailer hitch ball head, you can
also switch trailer mode off manually.
121