2021 AUDI E-TRON transmission

4KE012721BF
Emergency call

Emergency call
Overview
Applies to: vehicles with emergency call function
An emergency call is a combination of data trans-
mission and a phone call. The data transmission
from your vehicle forwards important informa-
tion, such as the vehicle and position data, to the
emergency call center.
Depending on the country and the vehicle equip-
ment, the following functions may be available:
With the emergency call, you can call for help in
dangerous situations as quickly as possible. Use
this function when emergency help is needed
=>page 191.
— Audi connect emergency call (TPS emergency
call). This eCall system uses emergency call
centers operated by third party providers.
With online roadside assistance, you can request
assistance if there is a breakdown or a minor acci-
dent > page 192.

ZA\ WARNING
In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions and/or
services may not be available, it may not be
possible to send or receive data, or functional-
ity may be limited.
@) Tips
To see which data can be transmitted, visit
your Audi country or sales region website at
www.audi.com.

Emergency call
Applies to: vehicles with emergency call function
The services are provided through a SIM card in-
stalled in the vehicle. Services are provided as-
suming that the cell phone network required for
the installed SIM card is functioning and availa-
ble for use. The services made availably by Audi
are only available within the mobile phone net-
work coverage area for the mobile phone service
provider selected by Audi.

—The emergency call function cannot be deac-
tivated in the Infotainment system settings.
— The availability of the TPS emergency call is
limited to certain times.
—The costs for call and data connections for
TPS emergency calls is included in the price
of the services.
Applies to: vehicles with emergency call function
A TPS emergency call can be made manually or
automatically > page 191.
Making an emergency call
Applies to: vehicles with emergency call function

Fig. 131 Front headliner: cover for the emergency call but-
ton
Manual emergency call
Requirement: the ignition must be switched on.
> Tap the cover (@) to open it.
> Press and hold the emergency call button until
the LED () blinks. The emergency call will be
made.
> If the emergency call button is pressed by mis-
take, then press it again immediately and hold
it until the LED stays on. The emergency call
will be canceled.
Automatic emergency call
The vehicle electrical system initiates an auto-
matic emergency call under certain circumstan-
ces, for example if an airbag deploys. The LEDin >
191

Emergency call

the emergency call button () will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 192.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 192, LED
status
and > page 192, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
508 Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
BS Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

) The availability of the services offered depends on the
country and may change in the future.
192
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Calling online roadside assistance
Applies to: vehicles with online roadside assistance

RAZ-0443


Fig. 132 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button @) by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.

Wheels

Glossary of tire and loading
terminology
Accessory weight
means the combined weight (in
excess of those standard items
which may be replaced) of auto-
matic transmission, power steer-
ing, power brakes, power win-
dows, power seats, radio, and
heater, to the extent that these
items are available as factory-in-
stalled equipment (whether in-
stalled or not).
Aspect ratio
means the ratio of the height to
the width of the tire in percent.
Numbers of 55 or lower indicate a
low sidewall for improved steer-
ing response and better overall
handling on dry pavement.
Bead
means the part of the tire that is
made of steel wires, wrapped or
reinforced by ply cords and that is
shaped to fit the rim.
Bead separation
means a breakdown of the bond
between components in the bead.
244
Cord
means the strands forming the
plies in the tire.
Cold tire inflation pressure
means the tire pressure recom-
mended by the vehicle manufac-
turer for a tire of a designated
size that has not been driven for
more than a couple of miles (kilo-
meters) at low speeds in the three
hour period before the tire pres-
sure is measured or adjusted.
Curb weight
means the weight of a motor ve-
hicle with standard equipment in-
cluding the maximum capacity of
fuel, oil, and coolant, air condi-
tioning and additional weight of
optional equipment.
Extra load tire
means a tire designed to operate
at higher loads and at higher in-
flation pressures than the corre-
sponding standard tire. Extra load
tires may be identified as “XL”,
“xl”, “EXTRA LOAD”, or “RF” on
the sidewall.

Emergency assistance

@) Note
The compressor must be switched off after six
minutes at the most to reduce the risk of
overheating. Let the compressor cool down
for several minutes before using it again.
G) Tips
The ESC must not be limited or switched off
when driving with the collapsible spare tire
=> page 106.
Jump starting
The vehicle cannot be operated when the 12 Volt
vehicle battery is drained. Your vehicle must not
be jump started in this case. Contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
@) Note
The vehicle battery must not be bridged using
conventional jump start methods.
— You may neither give nor receive a jump
start. Otherwise, the electronic systems in
the vehicle may be severely damaged.
— The jump start pins in the motor compart-
ment are designed specifically for qualified
technicians.
Towing
Teele ela)
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
— The maximum permitted towing speed is 30
mph (50 km/h).
274
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable only if a tow
bar is not available. Use a towing cable made of
synthetic elastic cable similar elastic material.

ZA\ WARNING
— Towing highly increases the risk of an acci-
dent, for example from colliding with the
towing vehicle.
—To reduce the risk of an accident, do not al-
low anyone to remain inside the vehicle
when it is being transported by a tow truck
or a special transporter.

@) Note
—Ifthe |e} indicator light turns on, there is a
fault in the cooling circuit. The vehicle must
not be towed. The drive system can be se-
verely damaged.
— If normal towing is not possible, for exam-
ple if the transmission is faulty or if the
towing distance is greater than 30 miles
(50 km), then transport the vehicle on a
special carrier.
— If the vehicle is towed by a tow truck at the
axle that is not permitted, this can cause se-
vere damage to the transmission.

Data privacy

typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,
by ESC, ABS, Audi pre sense™, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
282
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
—If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Transmitted information
Data collection
Applies to: vehicles with data collection
Depending on the country, Audi may collect data
for the following purposes, for example: offer
and product optimization, public safety, provision
of Audi connect remote vehicle services, and
adaptation to customer expectations. For exam-
ple, various technical function data, environmen-
tal data, driving data, and usage data will be col-
lected for a specific purpose and forwarded to
Audi. The data will be sent from the vehicle at
the time the data was collected.
Applies to: MMI: You can find additional informa-
tion about data collection in the MMI. Select on
the home screen: SETTINGS > General > Legal
notes > About Audi connect.
If you would like to deny data transmission to
Audi, contact an authorized Audi dealer or au-
thorized Audi Service Facility for more informa-
tion. You also have the option to deactivate data
transmission within the privacy settings.

4KE012721BF
Data privacy

ae la acta adie
Applies to: vehicles with Audi connect
> Applies to MMI: Select on the home screen:
SETTINGS > Privacy settings.
When using Audi connect services or during data
collection, data will be transmitted from the ve-
hicle.
> To display additional information about the pri-
vacy settings and the associated symbols in the
status bar, press @ in the MMI.
Requirement: the ignition must be switched on.
Setting the maximum privacy settings
When the Activate privacy mode function is
switched on, the data connection is deactivated
or sending of data is restricted, but all safety-re-
lated, legal, or contractually required Audi con-
nect services remain activated. The majority of
the Audi connect services are deactivated.
When the function is switched off, the data con-
nection will be available in order to use Audi con-
nect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
You can also deactivate individual services for
your vehicle at my.audi.com if you are logged into
the vehicle as the key user > page 29. These de-
activated services will not be available in the ve-
hicle. For additional information, visit my.audi.
com.)
() Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.

D In certain countries.
@) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 20.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue
to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
283

Technical data

Technical data
Identification data
Vehicle data label

—S>SSESESES>S>S>E>E>>—s FA
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Fim = YXX XXX
27] XX XXXXXXX XX. X.X XX
XXX KW x
(3)—-Wwoee / GER. 1B
ENG. CODE / TRANS. CODE
XX
XXXX XXX XXX
(4) wea BRE YX / KKK XK LK
M. - AUSST. / OPTIONS
EOA 7D5 4UB 6XM 5SG
2EH JOZ 1LB 1AS
3FC
SMU 7X1
FOA 0G7 OYH OJF
TL6 3KA UIA X9B QZ7
1xXw 8Q3 908 824 D2D
716 CV7 7KO 4X3 2K2
34 4KC 3Y0 413
1SA 7GB QIA

SRW
1BA
9G3
8EH 6)
5D2
4GQ
et

Fig. 179 Vehicle identification label
The vehicle identification label > fig. 179 is locat-
ed in the luggage compartment under the cargo
floor cover.
The vehicle identification label information can
also be found in the Warranty & Maintenance
booklet.
Vehicle data
The sticker contains the following vehicle data:
@ Vehicle Identification Number (VIN)
@ Vehicle type, motor output, transmission
® Motor and transmission codes
@ Paint and interior codes
© Optional equipment numbers
Vehicle identification number (VIN)
The VIN is located in the following areas:
— Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Vehicle info.
— On the vehicle identification label
— At the front behind the windshield
— Inthe motor compartment on the right side
Notes about technical data
The values may vary based on special equipment
as well as market-specific equipment and meas-
uring methods.
Please note that the specifications listed in the
vehicle documentation always take precedence.
G) Tips
Any technical data that is missing was not
available at the time of printing.



Length (in (mm)) | Width (in (mm)) | Width across the | Height at curb
mirrors (in (mm)) | weight (in (mm))
e-tron 193.0 (4,901) 76.2 (1,935) 80.4 (2,043) - 65.1 (1,653)
86.2 (2,189)
e-tron Sportback 193.0 (4,901) 76.2 (1,935) 80.4 (2,043) - 65.0 (1,651) -
86.2 (2,189) 65.1 (1,653)

290

4KE012721BF


Replacement parts.............-.00000- 287
Replacing fuses ........ 000 esc ce eee ees 277
Reporting Safety Defects................ 287
Reverse gear
refer to Gear's « ssc » waver 6 owe es eter 92
RIMS:s ss sesccie = o secece oo ee 2 ween eo a eo 255
Cleaning ....... 0... cece cece eee 263
Road Garnier crs ao sumene 2 3 omme o wneno © woe 103
ROLLING 2 sccmnes 2 snece ev mice ee anaes =n aerene @ ¥ 91
Rolling ability
Electromechanical parking brake......... 98
Hold assist....................0.00005 99
Transmission idle’s « 2 wees + ease 2 5 pea o 5 we 93
Roof
refer to Panoramic glass roof............ 44
ROOFLOA « swisins as sxawes oo orosaun oo imaeen ow a 291
Roofifackeuws s ¢ geen ss news sy ewes ¢ oREES ¢ ae 83
also refer to Roof rack..............0--. 83
Route guidance
StOpPiINg...... cece eee eee eee eee 198
also refer to Navigation............... 194
Raeute planner (@-trOn): « «cows oe coen sc eee 198
Running direction (tires)...........00005 272
S
Safety belts. ........ 0... cee eee eee eee 64
Cleaning « ¢ ecews ¢ 2 sews ¢ e seems co oem ee os 264
LOCKING ire = = wosicens w= coevece « © eweere © w cireuene ou ee 75
Securing child safety seats.............. 75
Satellite map... 2.2... eee eee eee 202
Screen
refer to Touch display..............000. 15
Screwdriver .......... 0c c eee e eee eee 267
Search function
refer to Free text search............... 222
Seat heating............ 0. eee eee eee 86
Seats
Adjusting the front seats............... 60
Cleaning « « sess vs ewes ow seen 2 a sure & o oe 264
Folding
Front passenger’s seat adjustment....... 62
Head restraints: « sisi so oun 2 x svemve © 2 ome 63
Massage function.............. eee eee 60
Memory function..............2-.0 eee 67
Resetting the position.................. 61
Storing aseat profile................... 67
Seatventilationrc «cow «x cecsoee wx awavous oo as 86
Securing the vehicle ............c0eeeeees 91
Selecting a source (media).............. 218
Selector lever's « saws « x warms s g eres ag es g 92
Sensors
Coverage areas aves. w 3 saves w 2 coms o 0 ous 130
Locations..... 00.0.0... ce eee ee eee 131
Service interval display..............0.. 239
Setting measurement units.............. 228
SOCLINGS’s 5 2 ssees w & come © o cone so meses oH Hee 228
Announcements and tones............. 228
Bluetooth........................005 229
Datetaniel tim@iss s ¢ wusu s ¢ eeens « ¢ caves a 2s 228
Dit CORY. cesses x © cance 4 o memes ow memes % sree 183
E-mail... eee eee 184
LANGUAGE sce x + mewn x 2 eS 4 2 EEE 4 2 ce 228
Measurement:umitsice 6 2 cance so namie x + anne 228
Media... .. 2... cee eee eee eee eee 222
NaVigatioOnies + « sac = « sat ¢ x news se ees 205
Radi@iavsns x © suns ov svarene sw amma © x xno Wa 0 213
Sound .......... 0000 eee eee eee eee 228
SYStEM s < s dawg < fae & @ Hotes GY Here ¥ oe 228
Telephone :evccsie = seceses o = eierewe = 4 aoeuene © v eeeve 182
Text MesSageS... 1.2... cee eee eee 183
TIME ZONGicas « s awe 3 y Gee + EES Ge eR 228
WWicEi OTSPOE acces 2 6 cee ov ee a coe oo 189
Setting the charging target.............. 115
Setting the language...............-... 228
Setting the time ss ¢ ¢ ees ss pees cv teas 9? 228
Shift paddles
Adjusting recuperation................. 95
Ship ¢arriet > sees <= ewe s 5 eews =e ewe ee oe 103
SHOp)s = = ews ¢ o ees 2 o ees ge teen gs eee 188
Shortcut
referto Shortcuts « sess a seas ss ova sean 21
SHOPteUtss « < means = nwa ov ewe yy BeeE Ge 21
SHUfElGnye = = soem : seems ¢ SRR GE ReGH s Fe 220
Side assist... .............0 00000 c eee 160
Cleaning the sensors...........00e0 00 262
SIMPGStG 's seus x + emmys xs eae ge Ree ee GOR 187
Sliding/tilting sunroof
refer to Panoramic glass roof............ 44
Smart Favorites
refer to PresetS.........-..00--00 eee 210
Smartphone
refer to Telephone.............02e0 00s 175
301