2021 AUDI A8 Owners Manual

4N0012721BF

Telephone

When the mobile device is in range and the Blue- Opening the call list
tooth function on the mobile device and in the » Applies to: MMI/Rear Seat Remote: Select on
MMI is switched on, the default phone will be the home screen: PHONE > Call list.
given priority over the other Bluetooth devices
and will be connected directly to the Rear Seat Opening call lists using the multifunction
Remote. steering wheel
> Select in the instrument cluster: Telephone tab
Using the telephone > J button > Call list.
Accessing the telephone functions Possible call list symbols:
Applies to: vehicles with telephone Missed calls
Dialed numbers
Accepted calls
Editing a telephone number
eer Se Calltist ee ees a)
©OOOCOLO
Display business card ........... 216
Number of interactions with a con-
Fig. 155 Upper display: selection menu If more than one interaction with a contact or
number has taken place, the last one is displayed
Requirement: a mobile device must be connected _in the form of an arrow @), Q), or @).
to the MMI.
Press and hold a contact or a phone number in
» Applies to: MMI/Rear Seat Remote: Select on the list until the Options menu appears.
theh : PHONE.
e nome screen Depending on your mobile device, the following
The following phone functions will be available: options may be available:
@ Search — Save as a shortcut > page 24, Shortcuts.
ys Call Uist! < x cosa ze guess s anes sie 215 —Store as favorite > page 215.
@® Favorites ............0.0.0.0.. 215 ~—Send text message > page 219.
GP Contact: « sess ss civeine sv caries oo are 216 ~ Send e-mail > page 220.
® VOiceriall eas : aca 5 3 ness as yess 217 Edit number
© Dial phone number ............ 217 Edita phone number before dialing it.
@ Switch telephones ............. 218
Show history
Managing call lists Requirement: you must have had more than one
Applies to: vehicles with telephone interaction with a contact.
All interactions with a contact or a number are
displayed.
Managing favorites
Applies to: vehicles with telephone
rau eT ees
Smith, John (4)
PCCP ELT.
is
CONS
ies
tO}
[RAX-0145]
Albert, Simon (3)
Cree TEy a
PNT CN Ae)
Mobile 001712345678
001718765432 (1)
@-
You can store contacts for all connected mobile
Fig. 156 Upper display: call list devices as shortcuts in the favorites list.
215

Telephone

Accessing favorites
> Applies to: MMI/Rear Seat Remote: Select on
the home screen: PHONE > Favorites.
Opening favorites using the multifunction
steering wheel
» Select in the instrument cluster: Telephone tab
> ) button > Favorites.
Storing favorites
> Press YY © page 216 in the business card, or
> Press Store as favorite in the options
> page 215.
Deleting favorites
> Press W => page 216 in the business card, or
> Select: Favorites > Z > one or multiple favor-
ites or Select all > Delete > (Done).
i) Tips
The favorites can only be edited via the MMI.
Managing the directory
Applies to: vehicles with telephone
You can manage up to four directories in the
MMI.
Requirement: a mobile device must be connected
to the MMI.
Opening the directory
> Applies to: MMI/Rear Seat Remote: Select on
the home screen: PHONE > Contacts.
The contacts will be displayed. You can change
the sort order > page 219, Sort order.
Deleting imported contacts
Requirement: you must have imported at least
one contact > page 219.
> Select: Contacts > Z > one or more text mes-
sages > Delete > (Done). The imported contacts
are deleted.
Directory options
» Press and hold a contact in the directory until
the Options menu appears.
216
Depending on your mobile device, the following
options may be available:
— Store as favorite > page 215.
— Send contact: you can select Text message or
E-mail > page 219.
— Send text message > page 219.
— Send e-mail > page 220.
— Save as a shortcut > page 24, Shortcuts.
G) Tips
— Pay attention to any synchronization
prompts on your mobile device when down-
loading contacts.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
— Only the contacts from the active connected
mobile device are displayed.
— The contacts in the local MMI memory are
always visible and can be accessed by other
users.
— After switching off the ignition and exiting
the vehicle, the mobile device directory will
be loaded when the MML is started again if
the mobile device is within range and the
Bluetooth function is switched on in the mo-
bile device and the MMI.
— Only the contacts in the local MMI memory
can be deleted.
Opening business cards
Applies to: vehicles with telephone
The business card shows you details about a con-
tact.
> To open a business card, press on a contact in
the directory, or
> Press @ in the call list ©) > page 215, fig. 156.
Possible options in the business card:
> Call: press on a phone number.
> Storing a favorite: press YW.
> Deleting a favorite: press Ww.
> Sending a text message: press |.
» Starting navigation: press on an address.
> Sending an e-mail: press on an e-mail address. >

4N0012721BF
Telephone

> Send contact: you can select Text message or
E-mail > page 219.
> Save as a shortcut > page 24, Shortcuts.
Listening to voicemail
Applies to: vehicles with telephone
> Applies to: MMI/Rear Seat Remote: Select on
the home screen: PHONE > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
>» Entering the voicemail number: enter the de-
sired number. Press OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: press Voice-
mail. The call begins immediately.
@® Tips
This service must be set up and activated by
the mobile phone service provider.
Dialing a telephone number
Applies to: vehicles with telephone
Depending on the vehicle equipment, you may
have the following options for dialing a phone
number:
— Using text input in the MMI > page 25.
— Using voice operation > page 34.
— by text input through the Rear Seat Remote
=> page 25.
Call options
Applies to: vehicles with telephone
> To accept or end a call, press the @ button on
the multifunction steering wheel. Operating
=> page 13 and > page 37.
Depending on your mobile device, the following
options may be available in the MMI or in the
Rear Seat Remote* when there is an incoming
call:
— Answer
— Decline
— Message |
If you exit the vehicle during a phone call, the
Bluetooth connection will be disconnected. De-
pending on your mobile device, phone calls in
progress may be automatically transferred from
the MMI to your mobile device.
G) Tips
The radio or media playback is muted during a
phone call.
During a phone call
Applies to: vehicles with telephone
Depending on your mobile device and the type of
connection, the following options may be availa-
ble during a call:
— End call
— Mute
Sending a tone sequence
Press Numbers. You can enter tone sequences
(DTMF) and send them to the other party on the
call.
Hold
Puts the current call on hold. To resume the call,
press Resume.
Answering an incoming call
One of these options will be available, depending
on the mobile phone service provider:
— Answer: the current phone call will be put on
hold. The incoming call will be answered.
— Replace: the active call will be replaced with
the incoming call.
Declining an incoming call
If you select Decline, the incoming call will be de-
clined.
Conference
Requirement: two phone calls must be in prog-
ress.
Depending on your mobile phone service provid-
er, you can add a call on hold and up to five active
callers to a conference call.
217
>

Telephone

Swap call
Requirement: two phone calls must be in prog-
ress.
You can alternate between two phone calls.
Additional call options
Press More.
Depending on the mobile device being used and
the type of connection, the following options
may be available:
Transfer call to mobile device
Transfer the current call to your mobile device or
Bluetooth headset*.
Switch to hands-free
Applies to: MMI
Transfer the callin progress from your mobile de-
vice or Rear Seat Remote* to the MMI.
Transfer audio to MMI
Applies to: vehicles with Rear Seat Remote
Transfer the callin progress from the Rear Seat
Remote to the MMI.
Transfer audio to Rear Seat Remote
Applies to: vehicles with Rear Seat Remote
Transfer the call in progress from the MMI or
Bluetooth headset* to the Rear Seat Remote.
Add call
You can start a new call. The current call will be
put on hold.
Remove conference member
You can remove conference call members individ-
ually when a conference call is active.
Microph. input
Applies to: MMI
You can adjust the input level of the microphone
using the slider.
@ Tips
The call waiting function must be activated in
your mobile device to be alerted about an in-
coming call during an active call.
218
Making an emergency call
Applies to: vehicles with telephone
Requirement: a mobile device must be connected
to the MMI.
> Applies to: MMI/Rear Seat Remote: Select on
the home screen: PHONE > Dial number > the
local emergency call number (for example,
911) > Dial.

ZA\ WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as during a medical emer-
gency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.

Settings
Phone settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > ©}.
The following options may be possible, depend-
ing on your mobile device:
— Decline with text message
— Edit voicemail number
Switching between two mobile devices
Requirement: phone 1 and phone 2 must be con-
nected to the MMI.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
Private mode: call lists only in Rear Seat
Remote
Applies to: vehicles with Rear Seat Remote
To allow contacts and call details to only be dis-
played on the Rear Seat Remote display, activate
private mode.

4N0012721BF
Telephone

Ringtone and volume settings
— Ringtone and message volume: you can adjust
the volume using the slider.
— Ringtone: select a ringtone from the list.
— Microphone input level: you can adjust the in-
put level of the microphone using the slider.
Data module serial number (IMEI)
Applies to: vehicles with data module
The serial number (IMEI) will be displayed.
Directory settings
Applies to: vehicles with telephone
> Applies to: MMI: Select on the home screen:
PHONE > Contacts > ©.
Switching between two mobile devices
Requirement: telephone 1 and telephone 2 must
be connected.
Switch telephones: the device name of the avail-
able mobile device is displayed. You can switch
the phone by pressing the button.
The directory for the selected phone will be dis-
played.
Hide grayed-out contacts
When this function is switched on, contacts that
have no phone numbers stored for them will be
hidden.
Sort order
You can sort the contacts by Last name or First
name.
Download contacts
Requirement: a mobile device must be connected
to the MMI.
To update the contacts in the MMI, you can man-
ually download your mobile device contacts. De-
pending on the mobile device, you may need to
disconnect and reconnect the Bluetooth connec-
tion to update the contacts.
Importing contacts
Requirement: a USB storage device must be con-
nected to the Audi music interface > page 252.
The USB storage device contains contacts in the
vCard format (.vcf). They must not be located in
sub-folders.
Applies to MMI: Select: Import contacts > Search
for import data > USB device 1/USB device 2 >
desired contacts or Select all contacts > Start
import.
G) Tips
— The imported contacts are stored in the lo-
cal MMI memory.
— There should be no other files or folders on
the storage medium containing the contacts
to be imported.
— Apple devices and MTP devices (such as
smartphones) are not recognized as USB
storage devices.
Messages
Text messages
Applies to: vehicles with telephone
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP).
> Applies to: MMI: Select on the home screen:
MESSAGES > (:©) > e-mail (phone 1)/e-mail
(phone 2)*.
The following functions are available:
— New text message*
— Inbox
— Sent
— Outbox*
— Drafts*
— Deleted
User defined*
If necessary, user-defined folders will be copied
to your mobile device.
Message options
Press ona text message.
Depending on the country, the following options
may be available:
— Read out
219

Telephone

— Reply
— Forward
— More
To switch between messages, press < or >.
Press More. Depending on your mobile device
and the selected mailbox, additional options may
be available:
— Call
— Forward
— Navigate
— Extract numbers
— Send again
Settings
Press ©}.
New text message notification
When the function is switched on, an envelope
in the MMI status bar will indicate when there is
a new text message.
@) Tips
Only new received messages may be displayed
depending on your mobile device.
Applies to: vehicles with telephone and e-mail
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP).
» Applies to: MMI: Select on the home screen:
MESSAGES > (:) > e-mail (phone 1)/e-mail
(phone 2)*.
The following functions are available:
— New e-mail
— Inbox
— Sent
— Outbox
Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
220
— Drafts*
— Deleted*
User defined*
If necessary, user-defined folders will be copied
to your mobile device.
Message options
Press on an e-mail.
Depending on the country, the following options
may be available:
— Read out
— Reply
— Reply all
— Forward
— More
To switch between messages, press < or >.
Press More. Depending on your mobile device
and the selected mailbox, additional options may
be available:
— Call
— Forward
— Extract e-mail
— Navigate
— Extract numbers
— Show all recipients
— Send again
Settings
Press ©},
New e-mail notification
When the function is switched on, an envelope
in the MMI status bar will indicate when there is
a new e-mail.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>page 222.

4N0012721BF
Telephone


Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 209, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process = page 209.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Check for prompts on your mobile device when connecting via
Bluetooth.

Applies to: vehicles with Rear Seat Remote: Check if private mode
is active > page 214/> page 218.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.


Wireless cell phone charging is
not working or is interrupted.

Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 211 and that there are no objects located be-
tween the phone box and the phone.

221

Audi connect

Audi connect
General information
Applies to: vehicles with Audi connect
Depending on the country and the vehicle equip-
ment, the following functions may be available:
— Audi connect Infotainment
— Audi connect vehicle control

ZA WARNING
—To reduce the risk of an accident, only use
Audi connect services and the Wi-Fi hotspot
only if the traffic situation permits it. Read
and follow the guidelines provided in
= page 20, Traffic safety information.
— It is only safe to use tablets, laptops, mobile
devices and other similar devices when the
vehicle is stationary because, like all loose
objects, they could be thrown around the in-
side of the vehicle in a crash and cause seri-
ous injuries. Store these types of devices se-
curely while driving. Also read the warnings
in the chapter > page 84.

@) Note
—The connection costs of Audi connect Info-
tainment services are included in the price
of Audi connect Infotainment during the
subscription period with some exceptions.
Please note that there may be additional
charges when using some services. For ex-
ample, this applies to online radio/
podcasts, additional online data, or for In-
ternet connections and services that use the
Wi-Fi hotspot. Depending on the country,
data plans may need to be purchased for
these Internet connections and services
= page 225. For additional information, see
my.audi.com.
— In certain situations, the Wi-Fi hotspot data
connection may be established as a replace-
ment for the SIM card on your Wi-Fi device.
This feature depends on the configuration
of your Wi-Fi device and operating system.
This could result in fees depending on your
cell phone service provider, especially if you
are using this feature while abroad. A flat
222
rate data plan is strongly recommended. For
more information, contact your cell phone
service provider or refer to the owner's man-
ual for your Wi-Fi device.
— You are responsible for all precautions taken
for data protection, anti-virus protection,
and protection against loss of data on mo-
bile devices that are used, for example, to
access the Internet through the Wi-Fi hot-
spot.
— In areas with poor GPS reception or outside
the coverage range of the respective cell
phone service provider, some functions
and/or services may not be available, it may
not be possible to send or receive data, or
functionality may be limited.
@) Tips
— The availability of services depends on the
subscription.
— Audi merely provides access to third party
services through the MMI and does not as-
sume any responsibility for the content and
availability of these services.
— Use of the most up-to-date mobile network
standard is not available in every country.
Contact an authorized Audi dealer or au-
thorized Audi Service Facility or your cell
phone service provider for additional infor-
mation.
— Availability, scope, providers, screen display,
and costs of services may vary depending on
the country, model, model year, end device
and rates.
— All services can be modified, activated/deac-
tivated, renamed, and enhanced without
further notification.
Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle.
An Internet connection is required to use Audi
connect Infotainment. The Internet connection is >