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4N0012721BF
Driving dynamic
There is a heavy load on the vehicle electrical sys-
tem or the active suspension. Therefore, the ac-
tive suspension functions will be temporarily
switched off. Driving stability is reduced. Contin-
ue driving with caution.
EZ Active suspension: malfunction! Limited sta-
bility. You can continue driving with caution
There is a malfunction. Driving stability is re-
duced. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
B Air suspension: vehicle too low. Limited
ground clearance
The vehicle ground clearance is very low. Wait un-
til the air suspension system has restored normal
ground clearance. Have an authorized Audi dealer
or authorized Audi Service Facility repair the mal-
function immediately if the indicator light does
not turn off after a significant period of time.
Bair suspension: malfunction! Please contact
Service
There is a malfunction. The driving stability may
be limited and the ground clearance may be low.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Active suspension: currently limited. See
owner's manual
There is a heavy load on the vehicle electrical sys-
tem or the active suspension. Therefore, the ac-
tive suspension functions are temporarily limit-
ed.
Active suspension: predictive scanning un-
available. See owner's manual
There is a malfunction. The camera’s visual field
may be blocked. Clean the windshield. If the mal-
function continues, drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Audi drive select: automatic suspension low-
ering. See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 38.
Audi drive select: automatic suspension lift.
See owner's manual
The vehicle level is adjusted to the setting stored
for the active personal profile > page 38.
Steering
Electromechanical steering supports the driver's
steering movements by electronically adapting
the power steering depending on the vehicle
speed. The settings depend on the selected Audi
drive select* mode.
Dynamic all-wheel steering
Applies to: vehicles with dynamic all-wheel steering
Active corrective steering at the front and rear
axles increases the driving dynamic and driving
stability. At low speeds, the rear wheels are
steered in the opposite direction from the front
wheels to reduce the steering effort needed by
the driver and to reduce the turning radius. Vehi-
cle handling improves. At high speeds, steering
the rear wheels in the same direction as the front
wheels improves the vehicle response and driving
stability. The vehicle reacts quickly and precisely
to the driver's steering movements.
Ba Steering: malfunction! Please stop vehicle
The power steering may have failed. Adapt your
driving style immediately to compensate for the
fact that it may be more difficult to turn the
steering wheel, and stop your vehicle in a safe lo-
cation as soon as possible. Do not continue driv-
ing. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
a Steering: malfunction! Please stop vehicle.
Pay attention to distance at side
The rear axle steering may have failed. More
space on the road may be needed at the side of
the vehicle, and the turning radius may be much
larger. Slow down immediately, and stop your ve-
hicle as soon as possible in a safe location with
enough space at the sides of the vehicle. Do not
continue driving. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
& Steering: malfunction! Please stop vehicle >
127
Page 130 of 362

Driving dynamic
There is a malfunction in the electronic steering
lock. You cannot turn the ignition on. Secure the
vehicle against rolling before exiting the vehicle
=> page 108. Do not tow your vehicle because it
cannot be steered. See an authorized Audi dealer
or authorized Audi Service Facility for assistance.
a Steering: malfunction! You can continue
driving
There is a malfunction in the steering system.
Steering may be more difficult or more sensitive.
Adapt your driving style. Have the steering sys-
tem checked immediately by an authorized Audi
dealer or authorized Audi Service Facility. Please
note that the red indicator light may turn on af-
ter restarting the engine. Do not continue driving
if it does.
& Steering: malfunction! Adapt driving style.
Larger turning radius
The rear axle steering may have failed. The vehi-
cle will have a larger turning radius, and the sta-
bility when driving around curves will be compa-
rable to a vehicle without rear axle steering. Drive
carefully to an authorized Audi dealer or author-
ized Audi Service Facility to have the malfunction
corrected.
BS Steering lock: malfunction! Please contact
Service
There is a malfunction in the electronic steering
lock. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.
Dynamic steering: correcting steering wheel
position
The steering is reinitializing. The steering wheel
will move easily after starting the vehicle. Reiniti-
alization might be necessary if the steering wheel
was moved while the engine was switched off.
The display turns off if the initialization was suc-
cessful.
ZX WARNING
Do not tow your vehicle if there is a malfunc-
tion in the electronic steering lock because
this increases the risk of an accident.
128
G) Tips
— If there is a malfunction, the steering wheel
may be crooked when driving straight.
—If the a or & indicator light only stays on
for a short time, you may continue driving.
All wheel drive (quattro)
Applies to: vehicles with all wheel drive
The all-wheel drive system distributes the driving
power variably to the front and rear axle to im-
prove the driving characteristics. It works togeth-
er with selective wheel torque control, which can
activate when driving through curves
=> page 129.
The all-wheel drive system is designed for high
engine power. Your vehicle is exceptionally pow-
erful and has excellent driving characteristics
both under normal driving conditions and on
snow and ice. Always read and follow safety pre-
cautions > A\.
Z\ WARNING
— Even in vehicles with all wheel drive, you
should adapt your driving style to the cur-
rent road and traffic conditions to reduce
the risk of an accident.
— The braking ability of your vehicle is limited
to the traction of the wheels. In this way, it
is not different from a two wheel drive vehi-
cle. Do not drive too fast because this in-
creases the risk of an accident.
— Note that on wet streets, the front wheels
can “hydroplane’” if driving at speeds that
are too high. Unlike front wheel drive
vehicles, the engine RPM does not increase
suddenly when the vehicle begins hydro-
planing. Adapt your speed to the road condi-
tions to reduce the risk of an accident.
Sylar)
Applies to: vehicles with sport differential
The sport differential distributes the drive power
to the rear axle based on the situation. The goal
is a high level of agility and ability to accelerate >
Page 131 of 362

4N0012721BF
Driving dynamic
on curves. The vehicle is very responsive to steer-
ing. The settings depend on the selected Audi
drive select* mode.
Messages
t-3} Sport differential: malfunction! Please con-
tact Service
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
r3] Sport differential: temperature too high.
Please adapt driving style
The transmission temperature has increased sig-
nificantly due to the sporty driving manner. Drive
in a less sporty manner until the temperature re-
turns to the normal range and the indicator light
switches of.
Z\ WARNING
Contact an authorized Audi dealer or author-
ized Audi Service Facility if the sport differen-
tial is faulty or malfunctioning. The repair
must be performed by trained personnel us-
ing
the correct oil in order to ensure safety.
Electronic Stabilization
Control
Electronic Stabilization Control (ESC) supports
driver safety. It reduces the risk of slipping and
improves driving stability. ESC detects critical sit-
uations, such as if the vehicle is oversteering or
understeering, or if the wheels are spinning.
The brakes are applied or the engine torque is re-
duced in order to stabilize the vehicle.
The following stabilization functions are integrat-
ed into the ESC, among others:
Anti-lock braking system (ABS)
ABS prevents the wheels from locking when brak-
ing. The vehicle can still be steered even during
hard braking. Apply steady pressure to the brake
pedal. Do not pump the pedal.
A pulsing in the brake pedal indicates that the
system is acting to stabilize the vehicle.
Anti-Slip Regulation (ASR)
ASR reduces drive power when the wheels begin
spinning and adapts the power to the road condi-
tions. This will increase the driving stability.
Electronic Differential Lock (EDL)
The EDL applies the brakes to wheels that are
slipping and transfers the drive power to the oth-
er wheels. This function is not available at higher
speeds.
In extreme cases, EDL automatically switches off
to keep the brake on the braked wheel from over-
heating. The vehicle is still functioning correctly.
EDL will switch on again automatically when con-
ditions have returned to normal.
Selective wheel torque control
Selective wheel torque control is used when driv-
ing on curves. Braking is targeted toward the
wheels on the inside of the curve as needed. This
allows more precise driving in curves.
Power steering
The ESC can also support vehicle stability
through steering.
ZA\ WARNING
—The ESC and its integrated systems cannot
overcome the limits imposed by natural
physical laws. This is especially important on
slippery or wet roads. If the systems begin
acting to stabilize your vehicle, you should
immediately alter your speed to match the
road and traffic conditions. Do not let the in-
creased safety provided tempt you into tak-
ing risks. This could increase your risk of a
collision.
— Please note the risk of a collision increases
when driving fast, especially through curves
and on slippery or wet roads, and when driv-
ing too close to objects ahead. There is still
a risk of accidents because the ESC and its
integrated systems cannot always prevent
collisions.
129
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Driving dynamic
— Accelerate carefully when driving on
smooth, slippery surfaces such as ice and
snow. The drive wheels can spin even when
these control systems are installed and this
can affect driving stability and increase the
risk of a collision.
@ Tips
— The ABS and ASR only function correctly
when all four wheels have a similar wear
condition. Different tire sizes can lead toa
reduction in engine power.
— You may hear noises when the systems de-
scribed are working.
The So button (or #, depending on the model)
for controlling the ESC is located in the center
console, in front of the selector lever. The ESC is
automatically switched on when the ignition is
switched on.
Limiting ESC
In some situations, it may make sense to limit
the stabilizing function of the ESC so that the
wheels can spin, for example to rock a vehicle to
free it when it is stuck or to drive with snow
chains. The ESC can also be limited to provide
more sporty driving characteristics with fewer
stabilizing corrective actions.
—To limit the ESC, press the oF button briefly.
The B indicator light will turn on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
light turns off.
Switching off ESC
For a more active control of the vehicle where the
stabilizing functions of the ESC cannot intervene,
the ESC can be switched off.
—To switch off the ESC, press and hold the Sor
button for more than three seconds. The B
and ESC OFF| indicator lights turn on.
— To completely reactivate the ESC stabilization
function, press the button again. The indicator
lights turn off.
130
ZA\ WARNING
— When the ESC is switched off or limited,
there will be no vehicle stabilization or it will
be limited. The driving wheels could spin
and the vehicle could swerve, especially on
slick or slippery road surfaces, which in-
creases the risk of an accident.
— Because of the increased risk of an accident,
only drive with the ESC switched off or limit-
ed when it is necessary. Reactivate the ESC
as soon as possible.
(i) Tips
— If the ESC is limited, switched off, or mal-
functioning, systems with an automatic
braking intervention function may not be
fully available.
— If malfunctions occur in other systems or
certain driver assist systems are active, the
ESC must be switched on by the system. The
ESC
may switch on automatically and can-
not be operated with the button.
B Ss / B & Stabilization control (ESC/
ABS): malfunction! See owner's manual
There is a malfunction in the ABS or EDL. This al-
so causes the ESC to malfunction. The brakes still
function with their normal power, but ABS is not
active.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Other indicator lights
ita blinks while driving, the ESC is actively reg-
ulating. Operating noises may occur. If the indi-
cator light stays on, the ESC has been switched
off due to system needs. The indicator light turns
off when the system is fully functional.
Page 133 of 362

4N0012721BF
High-voltage system
High-voltage system
General information
Introduction
Applies to: vehicles with plug-in hybrid drive
All work done on the high-voltage system must
only be performed by certified high-voltage tech-
nicians at authorized Audi dealers or authorized
Audi Service Facilities in accordance with Audi
guidelines.
The high-voltage system is composed of the fol-
lowing high-voltage components, among other
things: the high-voltage battery, the power elec-
tronics, the electric motor, the high-voltage A/C
compressor, the high-voltage heater, the charg-
ing system and charging port, and the orange
high-voltage wiring.
The high-voltage battery is located in the lug-
gage compartment under the cargo floor and
does not require any maintenance from the driv-
er.
ZX WARNING
The voltage in the high-voltage system is high
enough to cause fatal injuries. Touching a
damaged high-voltage component can result
in a fatal electric shock. The components in
the high-voltage system are marked with a
warning label which warns against the high-
voltage.
— The voltage level in the high-voltage system
is still dangerous and potentially life-threat-
ening when the ignition is switched off.
— Never perform work on the orange high-
components. Only authorized repair facili-
ties that are certified may perform work on
the high-voltage system.
— Never damage, alter or remove the orange
high-voltage cable or disconnect it from the
high-voltage system.
— Never perform any work using cutting, shap-
ing or sharp-edged tools or heat sources
near the high-voltage system and high-volt-
age cables.
— Gases that escape from the high-voltage
battery can be poisonous or flammable.
— Damage to the high-voltage battery could
cause the high-voltage battery to leak im-
mediately or in the future, and poisonous or
flammable gases could escape. Do not in-
hale the gases!
— Do not expose yourself to any leaking fluids
and do not come into contact with them.
— The high-voltage battery electrolyte fluid is
caustic. If electrolyte fluid comes into con-
tact with the skin, flush the affected area for
at least 15 minutes with clean water. Then
wash the affected area with soap. Have the
affected area examined by a medical profes-
sional.
— In the event of a technical emergency, in-
form the responders that the vehicle is
equipped with a high-voltage battery.
voltage cables or on other high-voltage
() Note
The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your vehi-
cle to an authorized repair facility and have it
inspected.
Charging the high-voltage battery
Introduction
Applies to: vehicles with plug-in hybrid drive
The following options are available to charge the
high-voltage battery:
131
Page 134 of 362

High-voltage system
Charging method Charging cable
Charge with household and industrial alternat-
ing current (AC) sockets
Audi e-tron compact charging system > page 140
Charge at public alternating current (AC) charg-
ing stations
Charging station cable
Audi recommends using alternating current (AC)
to charge the high-voltage battery at industrial
sockets, charging stations, or a wallbox. This will
allow you to achieve higher efficiency and a con-
siderably shorter charging time when compared
to charging with a household socket.
Only charge at household sockets with the
Audi e-tron compact charging system under spe-
cial circumstances when it is not possible to
charge at an industrial alternating current (AC)
socket or at a public alternating current (AC)
charging station.
High-voltage batteries age over time, which re-
duces the available range. High-voltage batteries
can also age because of how they are used: fre-
quently charging the high-voltage battery com-
pletely accelerates the aging of the battery and
reduces the available range.
Charging time
The duration of the charging process may vary
based on the following factors:
— Sockets being used (household or industrial
sockets)
— Country-specific system voltage, current
strength and number of available phases
— Household connection
— The value set for the charging power level on
the Audi charging system control unit
— Fluctuations in the system voltage
— The temperature outside the vehicle
— The temperature of the high-voltage battery
and the Audi charging system control unit.
— Settings for the climate control inside the vehi-
cle
— Current capacity of the charging connector
— Whether the ignition is on or off
132
Tae ela)
Applies to: vehicles with plug-in hybrid drive
ZA WARNING
Short circuiting, electric shock, explosions,
fire, and severe burns can result from charg-
ing the battery incorrectly (for example by
disregarding general safety precautions, using
unsuitable or damaged sockets and charging
cables, or charging with unsuitable electrical
equipment) and can lead to serious and fatal
injuries.
— Do not charge using sockets/electrical
equipment that is clearly damaged or instal-
led incorrectly.
— Never use charging equipment that is clearly
damaged and/or dirty. Check the charging
equipment for damage before every use.
— Never modify or repair any electrical compo-
nents, especially the high-voltage system.
— Never charge in areas at risk for explosions.
The components in the charging equipment
can trigger sparks, which can cause flamma-
ble or explosive fumes to ignite. To reduce
the risk of explosions, especially in garages,
make sure the Audi e-tron charging system
control unit is at least 19 inches (50 cm)
above the floor when charging.
— Never use the charging equipment with an
extension cord, a cable reel, a power strip,
or an adapter, for example, a travel adapter
or timer.
— Do not touch the contacts on the vehicle
charging port or charging equipment.
— Do not insert any objects in the vehicle
charging port or in the charging equipment.
— Always protect the sockets and connections
from water, moisture and other fluids.
— Only use the charging equipment provided
by the factory or the charging station cable.
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4N0012721BF
High-voltage system
ZA WARNING
Applies to: Audi charging systems
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg-
ing connection.
— Read all information and safety precautions
for Audi charging systems before using
them.
— Monitor the Audi charging system if it is be-
ing used near children.
— Installation and setup of the household con-
nection for Audi charging systems may only
be performed by a qualified electrician. The
qualified electrician is thereby responsible
for adhering to applicable standards and
regulations.
— Make sure that the household socket is
grounded and shielded from water.
— If Audi charging systems do not function ac-
cording to the specifications in the operat-
ing manual, they must not be used. Contact
an authorized Audi dealer or authorized
Audi Service Facility.
— Audi charging systems are intended for use
in private and semi-private areas (for exam-
ple, private property and company parking
lots). Depending on the country where the
vehicle is operated, charging with a mode 2
charging cable (meaning charging with the
Audi charging system) may be prohibited in
public areas. Contact an authorized Audi
dealer or authorized Audi Service Facility for
more information.
— Operate the Audi charging systems in power
networks that are properly grounded. It can-
not be used with non-grounded power net-
works (such as IT networks).
— When charging the high-voltage battery us-
ing household/industrial sockets, the elec-
trical installation can be used at full capaci-
ty. Having a qualified electrician regularly in-
spect the electrical installations that are
used for charging is recommended.
— If possible, disconnect Audi charging sys-
tems from the power network during a
thunderstorm.
— Never submerge the Audi charging systems
or the connectors in water.
— Audi charging systems must only be cleaned
when the control unit is completely discon-
nected from the power supply and from the
vehicle. Use a dry towel to clean.
— Audi charging systems are only intended for
use on Audi vehicles and vehicles within the
Volkswagen Group. Using the devices on
vehicles made by another manufacturer is
not authorized.
CG) Note
— Severely draining the high-voltage battery
can damage it. Once a O mi (0 km) electric
range is displayed, charge the high-voltage
battery within two months. If the stationary
time is unknown with the electric range at 0
mi (0 km), charge the high-voltage battery
immediately. Even if the vehicle is not used,
the high-voltage battery charge level will
naturally reduce over time. To avoid a total
battery drain during long periods without
use (more than one year), charge the high-
voltage battery to the highest level possible
before discontinuing driving it.
— Make sure that you always use the correct
charging equipment for the country in
which it is being used. Contact an author-
ized Audi dealer or authorized Audi Service
Facility for more information.
G) Tips
— Your vehicle can only be charged at charging
stations that meet the requirements in the
respective country and meet the following
standards, at a minimum:
— GB/T 18487.1 and GB/T 20234 (China)
— IEC 61851 and IEC 62196 (Europe)
— SAE J1772 (North America, Japan)
— You can use your Audi charging system if
there is a household or industrial connec-
tion available at the charging station.
133
Page 136 of 362

High-voltage system
G) Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems ona secure surface
during the charging process > A\.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
Process is automatically paused until the
temperature has lowered back within the
normal range.
Charging
Applies to: vehicles with plug-in hybrid drive
RAZ-0834
ss
Fig. 99 Left rear side of the vehicle: opening the high-volt-
age charging port door
RAZ-0835
Fig. 100 Charging unit: charging port and buttons/LED
Connecting the charging cable
If you charge your vehicle at a charging station,
the following sequence of steps may vary. Follow
134
the manufacturer guidelines and operating in-
structions for the charging station.
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
—If necessary, remove the charging cable from
the vehicle > page 139, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
—To open the charging port door, press on the
right
side of the door > fig. 99.
— Remove the cap from the vehicle charging port
and place it on the holder on the charging port
door.
— Plug the charging connector into the vehicle
charging port.
— Check if the charging option shown @) (immedi-
ate charging/timer charging) is the one you
would like to use for charging.
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
Timer charging
With timer charging, the charging process starts
and ends based on a timer that is set beforehand.
— To charge by timer, switch on the timer and
timer charging before exiting the vehicle
=> page 136.
While charging
The charging display on the charging unit @) will
pulse green while charging. It will pulse |} in
the instrument cluster. You can find the meaning
of the possible charging display colors under
> page 135.
The charging connector is locked while charging
and cannot be removed.