2021 AUDI A7 light

Driving dynamic

there is nothing in the way of the rear spoil-
er.
WEE Tel
If the | o turns on and a corresponding
message appears, the rear spoiler may not be
able to extend due to a malfunction. This could
change the vehicle's driving characteristics at
high speeds. Do not drive faster than 85 mph
(140 km/h).
The rear spoiler may be blocked. Clean the rear
spoiler compartment > page 299, close all vehi-
cle doors and lids, and wait several minutes until
the vehicle has completely turned off. If the indi-
cator light turns on again the next time the en-
gine starts, drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired. The color of the
indicator light depends on the vehicle speed.
118

High-voltage system

@ Tips
Applies to: Audi charging systems
— For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protected
circuit.
— It is recommended to use Audi charging sys-
tems in the wall mount clip* during opera-
tion. If this is not possible, always position
Audi charging systems ona secure surface
during the charging process > A\.
—To reduce the risk of overheating during op-
eration, do not place Audi charging systems
in direct sunlight for long periods of time. If
the control unit is overheated, the charging
Process is automatically paused until the
temperature has lowered back within the
normal range.
Charging
Applies to: vehicles with plug-in hybrid drive
GR-

RAZ-0697
LA
Fig. 82 Left rear side of the vehicle: opening the high-volt-
age charging port door




Fig. 83 Charging unit: charging port and buttons/LED
Connecting the charging cable
If you charge your vehicle at a charging station,
the following sequence of steps may vary. Follow
122
the manufacturer guidelines and operating in-
structions for the charging station.
Requirement: the “P” gear must be selected, the
parking brake must be set, and drive ready mode
must have ended.
—If necessary, remove the charging cable from
the vehicle > page 127, Transport.
— Remove the cap from the charging cable if nec-
essary.
— First connect the charging cable to the power
supply, or remove it from the charging station.
— Unwind the charging cable completely.
— Unlock the vehicle.
—To open the charging port door, press on the
right
side of the door > fig. 82.
— Remove the cap from the vehicle charging port
and place it on the holder on the charging port
door.
— Plug the charging connector into the vehicle
charging port.
— Check if the charging option shown @) (immedi-
ate charging/timer charging) is the one you
would like to use for charging.
Starting to charge automatically (immediate
charging)
If charging is not delayed with a timer, the charg-
ing process will begin immediately. If necessary,
the charging station may need to be activated.
Follow the manufacturer guidelines and operat-
ing instructions for the charging station.
Timer charging
With timer charging, the charging process starts
and ends based ona timer that is set beforehand.
— To charge by timer, switch on the timer and
timer charging before exiting the vehicle
=> page 124.
While charging
The charging display on the charging unit @) will
pulse green while charging. It will pulse |} in
the instrument cluster. You can find the meaning
of the possible charging display colors under
> page 123.
The charging connector is locked while charging
and cannot be removed.

4K8012721BF
High-voltage system

If the driver's door is opened while the ignition is
switched off, the current battery charge level and
the high-voltage battery range will be displayed
in the instrument cluster. If charging is in prog-
ress, the remaining charging time will also be
displayed.
Immediate charging and timer charging
You can switch between the immediate charging
@ and charging timer @) options during the
charging process if a charging timer is set
=> page 124. Press the corresponding button to
do this.
Ending the charging process
You can interrupt the charging process at any
time.
— Unlock the vehicle or press the @/@) button
when the vehicle is unlocked, and the LED will
turn on.
— Remove the charging connector. If the charging
connector is not removed within 30 seconds, it
will automatically relock and the charging proc-
ess may continue.
— Put the cap back on the charging port.
— Close the charging port door.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— If you are transporting the charging cable in
the vehicle, store it securely > page 127.
If the charging connector cannot be removed,
you must unlock it manually > page 125.
If you cannot disconnect the charging connector
from the charging station, authenticate yourself
again at the charging station and then try again
to disconnect the charging connector. If you still
cannot disconnect the charging connector from
the charging station, contact the charging sta-
tion operator.

A WARNING
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
—If the charging unit is damaged, do not
charge using the charging port to reduce the
risk of injury.
— If the charging unit is damaged or the
charging port door cannot close or is miss-
ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.
() Note
If you drive with the charging unit open, both
the charging port door and the electronics in-
stalled behind it could be damaged. Check
each time after charging if the port door is
locked before you start driving the vehicle.
@) Tips
— If the parking brake is set, it could create
noises when the charging connector is con-
nected.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.


Charging display
Applies to: vehicles with plug-in hybrid drive
The charging display is an LED light on the charg-
ing unit @) > page 122, fig. 83 that indicates the
charging status. The key for the LED light is ex-
plained in the following table.
123

4K8012721BF
High-voltage system

> To activate timer charging, select s= until Tim-
er charging mode is displayed.
If the set departure time on the timer is too
close, it may not be possible to charge the vehicle
fully.
@) Tips
It is not possible to charge using the timer at
some charging stations.

Applies to: vehicles with plug-in hybrid drive
In case of malfunction, you can manually release
the charging port door or the charging connec-
tor.


Fig. 84 Left side of luggage compartment: emergency re-
lease cover


Fig. 85 Left side of the luggage compartment: emergency
release
Manually releasing the charging port door
> Open the luggage compartment lid.
> Turn the cap counterclockwise and fold the cov-
er > fig. 84 upward.
> Loosen the red loop @ © fig. 85 from the re-
tainer and then pull on the loop carefully >@.
> To open the charging port door, press on the
right side of the door > page 122, fig. 82.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 123.
> Open the luggage compartment lid.
> Turn the cap counterclockwise and fold the cov-
er > fig. 84 upward.
> Carefully pull on the red loop @) fig. 85 > ©.
> Remove the charging connector.
> Close the emergency release cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
© Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
Applies to: vehicles with plug-in hybrid drive
If the = indicator light turns on, then the range
is low or very low. Charge the high-voltage bat-
tery.
Bac charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
125
>

High-voltage system

Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
|} Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Applies to: vehicles with plug-in hybrid drive
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— When you remove the charging cable from the
vehicle and from the power supply, only pull at
the connectors and not at the cable.
— Put the cap on after using the charging cable.
— Only operate the Audi charging system ina
power supply system with a frequency of
50 Hz/60 Hz.
— Only operate or store the Audi charging system
at a humidity level between 5% and 95% (no
condensation).
— The Audi charging system is protected against
dust and splashing water (IP55 (USA: Enclosure
3).
Depending on the country, different warnings
may be on the charging equipment.
126

Symbol Meaning

Operate or store the Audi charging
system at a temperature range of
-22 °F (-30 °C) to +122 °F (+50 °C).

Operate or store the Audi charging
system at a temperature range of
“22 °F (30°C) to +122 °F (+50 °C).

Operate or store the Audi charging
system at a maximum elevation of
13,000 feet (4,000 m) above sea
level.

g 3
Operate or store the Audi charging
system at a maximum elevation of
16400 feet (5000 m) above sea lev-
el.

The Audi charging system is not


equipped with a connected ground
conductor.
The Audi charging system is equip-
Ly ped with a connected ground con-
ductor.


&
Do not operate the Audi charging
system in power networks that are
not grounded (such as IT networks).
Only operate the Audi charging sys-
tem in grounded power networks.


Surfaces can become very hot when
in direct sunlight.


Incorrect use increases the risk of
electric shock.


Pay attention to the applicable own-
er's manual, particularly the safety
precautions.

Pay attention to all applicable dis-
posal regulations when disposing.

kx
Berl
pep

Do not use any extensions cords or
cable reels.

4K8012721BF
High-voltage system

Control unit: status and malfunction indicators


Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
but is not charging. => page 122. CQ Off
O & Off
O 0 Off
9 Off
© Flashing green | The vehicle is being charged
O QO Off with the ground conductor
O B oft monitor activated.
O 6 off
9 Off
© Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O B oft function: a multi-phase socket | cools down, charging performance will be
O 6 of is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
© Off ance will be reduced. nection checked by a qualified electrician.
®) Flashing green |The control unit has overheat- | After the control unit cools down, the
O QA Off ed. The charging performance | malfunction will be automatically
will be reduced. cleared. Never leave the control panel in
O & Off P
@ 0 vel direct sunlight for long periods or time.
enow Until it cools down, charging performance
© Off will be reduced. If the malfunction con-
tinues, have the control unit checked by
an authorized Audi dealer or authorized
Audi Service Facility.
@ Yellow The charger is connected to
O O Off the vehicle. The high-voltage
O B oft battery is charged and the
charging process has ended
O 0 off successfully, or the vehicle is
© Off not requesting a charging pro-
cedure.
O Red The power cable has overheat- | After the cable cools down, the malfunc-
© Q Yellow ed. The charging process has __| tion will be automatically cleared and the
O B oft been interrupted. charging process will resume. If the mal-
O 6 of function continues, have the control unit
6 checked by an authorized Audi dealer or
Off

authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.

129

High-voltage system


Indicator lights Meaning Solution



O Red The control unit has overheat- | After the control unit cools down, the
O A Off ed. The charging process has_ | malfunction will be automatically cleared
O @ oft been interrupted. and the charging process will resume.
Never leave the control panel in direct
© 0 Yellow sunlight for long periods or time. If the
9 Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
oO Red The charging infrastructure of | After the power supply/household con-
© Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O @ oft connection is restricted. Possi- | automatically cleared and the charging
O 6 of ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
9 Off quency. The charging process _ | hold connection checked by a qualified
has been interrupted. electrician.
O Red There is a malfunction inthe | After the vehicle charging system stabiliz-
O QO Off vehicle charging system. The | es, the malfunction will be automatically
© B Flashing yellow charging process has been in- | cleared and the charging process will re-
O 6 off terrupted. sume. If the malfunction continues, have
the vehicle checked by an authorized Audi
9° Off dealer or authorized Audi Service Facility.
O Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O QO Off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
O 2 oft the malfunction: the coding ized Audi Service Facility.
. resistance of the power or ve-
© 0) Flashing yellow hicle cable is not compatible.
o Off The charging process has been
interrupted.
O Red There is a malfunction in the | End the charging process at the vehicle
O O Off vehicle charging system. The | and remove the vehicle cable from the ve-
@ 2 Red charging process has been in- |hicle charging port. Disconnect the charg-
O 0 oft terrupted. er from the power supply and reconnect it
after 60 seconds. Restart the charging
© Off process > page 122. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
oO Red There is an overvoltage inthe | Disconnect the charger from the power
® 4 Flashing red charging infrastructure of the |supply and reconnect it after 60 seconds.
O 2B oft power supply/household con- | If the malfunction continues, have the
O 6 off nection. The charging process | power supply/household connection
© wi has been interrupted. checked by a qualified electrician.

130

4K8012721BF
High-voltage system


Indicator lights Meaning Solution



© Red The control unit has atechni- | Disconnect the charger from the power
O A Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
O @B oft process has been interrupted. |If the malfunction continues, have the
@ 30 Red control unit checked by an authorized
Audi dealer or authorized Audi Service Fa-
© Off cility.
© Red The control unit has a techni- | Disconnect the charger from the power
O QO Off cal malfunction (self-test supply and reconnect it after 60 seconds.
O B oft failed). The charging process | If the malfunction continues, have the
. has been interrupted. control unit checked by an authorized
@ 0 Flashing red Audi dealer or authorized Audi Service Fa-
9 Off cility.
© Red The charging infrastructure of | Have the control unit checked by an au-
@ QC Red the power supply/household | thorized Audi dealer or authorized Audi
@ Bre connection is insufficient: the | Service Facility, and have the power sup-
O 0 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
© Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ X Red button on the control unit is | thorized Audi dealer or authorized Audi
@ & Red faulty. The charging process _| Service Facility.
@ 6 Red has been interrupted.
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ 2 Red process has been interrupted. | ues, have the control unit checked by an
@ 6 Red authorized Audi dealer or authorized Audi
Service Facility, and have the power sup-
9 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
© 1 Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© @ Flashing red process has been interrupted. | connection checked by a qualified electri-
© {) Flashing red can.
9 Off
O Red The control unit has atechni- | Disconnect the charger from the power
@ A Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ Bred cause of the malfunction: soft- | If the malfunction continues, have the
@ & Red ware error or the load relay control unit checked by an authorized
© Red has been switched incorrectly. | Audi dealer or authorized Audi Service Fa-

The charging process has been
interrupted.

cility, and have the power supply/house-
hold connection checked by a qualified
electrician.

131