Table of contents
Co | fan a 236
General information................. 236
DVD: drive « swe s 2 awe 2 ewes 2 ewe see 236
Bluetooth audio player............... 237
Amazon Alexa.... 2.0.0. cece eee eee 237
Multimedia connections.............. 238
Playing medias. « & ssc 2c ewae « owe oo ee 239
Options
and settings................. 243
Supported media and file formats...... 244
Troubleshooting ewies 2 < sce se enw so xy 245
Audi smartphone interface...... 247
S@tUD « ses + y gam peas + yoms os Bene 247
Troubleshooting.............-..00005 248
Additional settings.............. 249
Systemisettingsc « + cssuene so mvswee a soseeue vs 249
Software update........... 0.0 e eee 250
Connected devices..............2---5 251
Legal.information ss « sess s+ ama sx ween « 252
Additional information.......... 253
Brands and licenses...............-4- 253
Maintenance and Care........... 254
Checking and Filling............. 254
Fuel... cee eee 254
Refueling ......... 0... ce eee ee eee eee 255
Emissions control system............. 259
Engine compartment.............+06% 259
Engineoil........ 00... eee eee eee 262
COOLINGSYSEEM « « sees & = nets 5 = eetew so ore 266
Brake:fluid «2 csoswe s 2 wscceve ov eevee oo erm 269
Electrical system. ...........002-0 00 269
Battery: » = sees = » mean 5 4 meee ye ee Gt BE 270
Windshield washer system...........- 272
Service interval display............... 273
WWATEBUSE. core 5 6 sae oo sms oo ee oo oe 274
Wheels and Tires...........--0000 00s 274
Tire pressure monitoring system....... 292
Tire pressure monitoring system....... 294
Run-flat tires... 2.2... cee eee eee eee 296
Care and cleaning................ 298
General information..............4.. 298
Car washes ........... 0000 e eee ee eee 298
Cleaning and care information......... 299
Taking your vehicle out of service....... 304
Doilt Yoursell eis ics tiie as nscwa so ease 305
Emergency assistance........... 305
General information................. 305
EQUIPIMIENE sso 6s cass a 2 sam o & aueeM wow 305
Tire mobility kit.............0...000. 305
Replacing wheels................-.4. 308
Space-saving spare tire............... 311
JUN PESTAREIAG « x sensves » a seemme @ » emcee oo econ 311
TOWING... 2 eee eee eee ee 313
Fuses and bulbs.................. 316
Fuses... 0... eee eee eee 316
Bul BSc = = geupe 2 » eeu ¢ e meuee xe Ee a eS 320
Customer information........... 321
Data privacy...................... 324:
Privacy NOtiCe « iesis 2s moms + eee ¥ wee 321
Image recording................-.00. 321
Data memories............0.ceeeeeee 321
Transmitted information.............. 323
Accessories and technical
CHANGES: « « owes 5 ¢ sews + & eeu bc eS oe 326
Wa Plat yiis < s eseceits © + seavene i + snereie © w omneete 326
Audi Literature Shop..............0-- 326
Driving in other countries............. 326
Maintenance, repairs, and technical
modifications..................00008 326
Accessories and parts..............-. 328
Reporting Safety Defects.............. 328
Declaration of compliance for
telecommunications equipment and
electronicisystemsi. se sve sx esis 2 x ee 329
Technical data.................... 331
Identification data................00. 331
Vehicle data........... 0... cee eee eee 331
TMAOX:: « s sence 3 2 neem © 2 eens © x eee 2 Be 333
4K8012721BF
Checking and Filling
Emissions control
system
General information
ZA\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Observe the safety precautions > page 259, Gen-
eral information.
The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can
cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
Engine compartment
General information
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area in the vehicle. > A\.
Explanation of warnings (sticker in the engine
compartment):
Hot engine components!
Rotating parts!
The radiator fan can switch on at any
time!
High voltage! Switch off the engine be-
fore coming into contact with any igni-
tion system components!
Applies to: vehicles with plug-in hybrid
drive: High voltage! The voltage in the
high-voltage system is high enough to
cause fatal injuries. Touching a damaged
high-voltage component can result ina
fatal electric shock.
The catalytic converter can be damaged
"271 if the oil level is too high!
oy
ZA\ WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
Always follow the instructions in the op-
erating manual.
259
4K8012721BF
Checking and Filling
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
Opening and closing the hood
The hood is released from inside the vehicle.
RAZ-0016|
Fig. 163 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> Applies to: vehicles with plug-in hybrid drive:
Switch the ignition off before releasing the
hood so that the gasoline engine does not start
automatically.
2) The &> symbol is not available in all countries.
> With the door open, pull the lever 2 below
the instrument panel in the direction of the ar-
row > fig. 162.
>» Raise the hood slightly > page 259.
> Press the lever > fig. 163 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > JX.
Messages
B Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.
ZX WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
close it, because driving when the hood is
not latched increases the risk of an accident.
261
Checking and Filling
Engine compartment overview
The most important check points.
RAZ-1051
Fig. 164 Typical location of the reservoir and the engine oil filler opening (example)
Observe the safety precautions > page 259, Gen-
eral information.
© @
®©®©
© @
Washer fluid reservoir (>) 9 page 272
Jump start point (+) under a cover, (-) with
hex head screw > page 272, Charging the 12
Volt vehicle battery > page 311, Jump start-
ing
Engine oil filler opening (S27) > page 264
Version 1: coolant expansion tank for com-
bustion engine (=f) under a cover
=> page 267
Brake fluid reservoir (OC) under a cover
=> page 269
Version 2: coolant expansion tank for com-
bustion engine (-£) > page 267
Plug-in hybrid drive: coolant expansion tank
for the high-voltage system (
Sticker* for engine oil specifications
=> page 262
262
The coolant expansion tank and the engine oil
filling opening may be located in different places
within the engine compartment, depending on
the engine version.
Gi) Tips
Plug-in hybrid drive*: read the information re-
garding the coolant expansion tank under
= page 267 and the jump start under >@ in
Preparation on page 312.
Engine oil
If the engine oil level is too low
If you need to add engine oil, use an oil that is
listed on the sticker. The sticker is located at the
front of the engine compartment > page 262,
fig. 164. When using the engine oil listed on the
sticker, you can adjust the oil level as often as
needed.
4K8012721BF
Checking and Filling
If engine oil that meets the recommended speci-
fication is not available, in an emergency you
may add a maximum of 1 quart (1 liter) of
ACEA C3 or API SN engine oil one time until the
next oil change.
For more information on the correct engine oil
for your vehicle, contact an authorized Audi deal-
er or authorized Audi Service Facility. Have the oil
changed by an authorized Audi dealer or author-
ized Service Facility.
@ Tips
Audi recommends using engine oils provided
by Audi Genuine Parts.
Messages
Engine oil pressure
Biturn off engine. Oil pressure too low
Stop driving and switch the engine off. Check the
engine oil level > page 264.
—If the engine oil level is too low, add engine oil
=> page 264. Only continue driving once the in-
dicator light turns off.
— If the engine oil level is correct and the indica-
tor light still turns on, turn the engine off and
do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Engine oil level
& Please add oil immediately.
Stop driving and switch the engine off. Check the
engine oil level > page 264 and add engine oil
immediately > page 264.
EJ Add max. x qt (xl) oil. You can continue
driving
Add the amount of oil shown immediately
=> page 264.
Reducing the oil level
EA Please reduce oil level
There is too much oil in the engine and there is a
risk of damaging the catalytic converter or en-
gine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
engine oil extracted if necessary. Avoid high en-
gine speeds, full acceleration, and heavy engine
loads.
Engine oil sensor
|.) Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil. This will cause
the engine oil level to rise slowly and the engine
oil quality to decrease. Do not extract engine oil
to reduce the level, because this will increase the
risk of engine damage. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have engine oil extracted.
& Oil level system: malfunction! Please con-
tact Service
The sensor that checks the engine oil level has
malfunctioned. Drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
B Oil pressure sensor: malfunction! Please
contact Service
The sensor that checks the engine oil pressure
has malfunctioned. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
Engine warm-up request
i Please drive to warm up engine
Fuel has entered the engine oil, either due to low
outside temperatures or frequent short drives.
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine
speeds, full accelerating, and heavy engine loads
when doing this.
G) Tips
The oil pressure warning 7} is not an oil level
indicator. Always check the oil level regularly.
263
Checking and Filling
Checking the engine oil level
The engine oil level can be checked in the MMI.
Observe the safety precautions > page 259, Gen-
eral information.
>» Park the vehicle on a level surface.
> Shut the engine off when it is warm.
> Switch only the ignition back on.
> Wait approximately two minutes.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Oil level.
> Read the oil level in the display. Add engine oil
if the bar in the oil level indicator is just below
“min” > page 264.
@) Note
If the engine oil level is too low or too high,
there is a risk of engine damage.
@) Tips
The oil level indicator in the display is only an
informational display. If the oil level is too
low, a minimum oil warning appears in the in-
strument cluster. Add oil and close the hood.
The current oil level will be displayed on the
MMI the next time the ignition is switched on.
@) Tips
The engine oil consumption may be up to
0.5 quart/600 miles (0.5 liter/1,000 km), de-
pending on driving style and operating condi-
tions. In RS models, the oil consumption may
be up to 1 qt/600 mi (0.8 L/1,000 km). Con-
sumption may be higher during the first
3,000 miles (5,000 km). The engine oil level
must be checked regularly. It is best to check
each time you refuel your vehicle and before
long drives.
— Because of the lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the
service life of the engine. Engines generally
consume more oil at the beginning during
the break-in period. Then oil consumption
stabilizes after the break-in period.
264
— Under normal conditions, oil consumption
depends on the quality and viscosity of the
oil, the engine RPM, the climate conditions,
and the road conditions. The dilution of oil
from condensation or fuel residue as well as
the age of the oil also play a role. Because
engine wear increases with mileage, oil con-
sumption will increase again over time until
it may be necessary to replace worn compo-
nents.
Because all these variables play a role, it is
not possible to define an oil consumption
standard. Therefore, the oil level must be
checked regularly.
If you believe that your engine has in-
creased its oil consumption, contact an au-
thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
Please note that an exact oil consumption
measurement must be done with the neces-
sary care and accuracy and may take time.
An authorized Audi dealer or authorized
Audi Service Facility is trained in accurately
measuring the oil consumption.
You can find information on engine oil and
engine oil capacities for the USA at www.
audiusa.com/help/maintenance, or for Can-
ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html, or call
800-822-2834.
Adding engine oil
RAZ-0012|
Fig. 165 Engine compartment: engine oil filling opening
cover (example)
Observe the safety precautions > page 259, Gen-
eral information.
4K8012721BF
Checking and Filling
> Turn the engine off.
> Open the hood > page 261.
> Unscrew the cap %~ for the engine oil filler
opening > fig. 165.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 262.
>» Close the engine oil filler opening cap.
> Close the hood > page 261.
» Restart the ignition after two minutes and read
the current oil level in the MMI > page 264,
Checking the engine oil level.
> Applies to: using engine oil that meets the rec-
ommended specification: Add some more en-
gine oil again if necessary.
Z\ WARNING
— When adding oil, do not let oil drip onto hot
engine components. This increases the risk
of a fire.
— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.
@) Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
(@) For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
Audi recommends having the oil changed at an
authorized Audi dealer or authorized Audi Serv-
ice Facility.
Observe the safety precautions > page 259, Gen-
eral information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, Audi recommends
having your engine oil changed by an authorized
Audi dealer or authorized Audi Service Facility.
If you change the engine oil yourself, please note
the following important information:
Z\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently. >
265
Checking and Filling
— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-
ter to protect your skin.
@) Note
Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited War-
ranty.
@ For the sake of the environment
— Before changing the engine oil, make sure
you can dispose of the used engine oil cor-
rectly.
— Engine oil must always be disposed of cor-
rectly. Do not dump it in the yard, in the for-
est, or in open water, river channels, or sew-
ers.
— Have your used engine oil recycled by bring-
ing it to a used oil collection site or contact
a gas station.
Cooling system
The engine cooling system is filled with a mixture
of purified water and coolant additive at the fac-
tory. This coolant must not be not changed.
The coolant level is monitored using the g indi-
cator light. However, occasionally checking the
coolant level is recommended.
Messages
& Turn off engine and check coolant level. See
owner's manual
266
The coolant level is too low.
Stop driving and switch the engine off. Check the
coolant level > page 267.
— If the coolant level is too low, add coolant
=> page 267. Only continue driving once the in-
dicator light turns off.
|_| Coolant temperature: too high. Please let
engine run while vehicle is stationary
Let the engine run at idle for a few minutes to
cool off, until the indicator light turns off.
— If the indicator light does not turn off, do not
continue driving the vehicle. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.
|| Coolant system: malfunction! Please turn
off engine
Do not continue driving, shut the engine off, and
switch the ignition off.
— See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
Applies to: vehicles with plug-in hybrid drive
B Electric drive: malfunction! Cooling system.
Please contact Service
There is a malfunction in the cooling system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately.
Coolant additive
The coolant additive is made of anti-freezing and
corrosion protection agents. Only add the follow-
ing coolant additives mixed with distilled water.
Coolant additive Specification
G12evo TL774L
The amount of coolant additive that needs to be
mixed with water depends on the climate where
the vehicle will be operated. If the coolant addi-
tive percentage is too low, the coolant can freeze
and damage the engine.