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OWNER'S INFORMATION
23
Illustrations, images and video clipsIllustrations, images and video clips used in the Owner's Manual are sometimes genericand are intended to provide an overview or anexample of a certain function or feature. Theymay vary depending on equipment level andmarket and may differ from the appearance ofyour vehicle.
Related information
Owner's Manual in the center display(p. 17)
Owner's manual in mobile devices (p. 20)
Volvo Cars support site (p. 21)
The Owner's Manual and the environment
The Owner's Manual is printed on paper from responsibly managed forests.
The Forest Stewardship Council (FSC) ®
sym-
bol certifies that the paper pulp in the printed Owner's Manual comes from FSC ®
-certified
forests or other responsibly managed sources.
Related information
Drive-E
‒
purer driving pleasure (p. 28)
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YOUR VOLVO
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Contacting VolvoUse the following contact information if you would like to get in touch with Volvo in theUnited States or Canada.
In the USA: Volvo Car USA, LLCCustomer Care Center1 Volvo Drive,P.O. Box 914Rockleigh, New Jersey 076471-800-458-1552www.volvocars.com/us In Canada: Volvo Car Canada Ltd.Customer Care Centre9130 Leslie Street, Suite 101Richmond Hill, Ontario L4B 0B91-800-663-8255www.volvocars.com/ca
Volvo ID Volvo ID is a personal ID that gives you access to a range of services using a singleusername and password.
NOTE
The available services can vary over time and depend on equipment level and mar-ket.
Examples of services: Volvo On Call-app - check your vehicle using your phone. You can check fuellevel, find the nearest gas station and lockthe vehicle remotely.
Send to Car – send addresses from onlinemap services directly to the vehicle.
Send a request for service and repairsdirectly from the vehicle. The booking willthen be completed via email.
NOTE
If the username/password for a service (e.g. Volvo On Call) is changed, the changewill also automatically be applied to otherservices.
The creation of a Volvo ID is initiated through the Volvo On Call app or from the vehicle and then completed by email. When a Volvo ID is registered in the vehicle,additional services are available. MultipleVolvo IDs can be used for the same vehicle,and multiple vehicles can be linked to thesame Volvo ID.
Related information
Creating and registering a Volvo ID(p. 27)
Scheduling service and repairs (p. 581)
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YOUR VOLVO
* Option/accessory.27
Creating and registering a Volvo ID
A Volvo ID can be created in two ways. If your Volvo ID was created with the Volvo On Callapp, the Volvo IDmust also be registered tothe vehicle to enable access to the Volvo IDservices.
Creating a Volvo ID with the Volvo ID app
1. Download the Volvo ID app fromDownload Center in the center display's
App view.
2. Start the app and register a personal email address.
3. Follow the instructions that will be sent automatically to this email address.
> A Volvo ID has now been created and isautomatically registered to the vehicle. The Volvo ID services can now be used.
Creating a Volvo ID using the Volvo On Call
app 1
1. Download the latest version of the Volvo
On Call app to your phone, via e.g. App Store, Windows Phone or Google Play.
2. Choose to create a Volvo ID.
3. The website for creating a Volvo ID will open. Fill in the requested information.
4. Check the box to accept the terms and conditions. 5. Press the button to create your Volvo ID.
6. An email will be sent to the address you
have provided. Confirm that the address is correct.
> Your Volvo ID is now ready to be used.
Registering your Volvo ID to the vehicle
If your Volvo ID was created using the Volvo On Call app, follow these steps to register theID to the vehicle:
1. If you have not already done so, download
the Volvo ID app from
Download Centerin the center display's App view.
NOTE
To download apps the vehicle must be connected to the internet.
2. Start the app and enter your Volvo ID/email address.
3. Follow the instructions that will be auto- matically sent to the email address con- nected to your Volvo ID.
> Your Volvo ID has now been registeredto the vehicle. The Volvo ID services can now be used.
Related information
Volvo ID (p. 26)
Download apps (p. 461)
Handling system updates via DownloadCenter (p. 580)
Internet-connected vehicle
* (p. 504)
1
Vehicles with Volvo On Call.
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Drive-E ‒ purer driving pleasure
Volvo is committed to the well-being of its customers. As a natural part of this commit-ment, we care about the environment inwhich we all live. Concern for the environ-ment means an everyday involvement inreducing our environmental impact.
Volvo's environmental activities are based on a holistic view, which means we consider theoverall environmental impact of a productthroughout its complete life cycle. In this con-text, design, production, product use, andrecycling are all important considerations. Inproduction, Volvo has partly or completelyphased out several chemicals including CFCs,lead chromates, asbestos, and cadmium; andreduced the number of chemicals used in ourplants 50% since 1991. Volvo was the first in the world to introduce into production a three-way catalytic converterwith a Lambda sond, now called the heatedoxygen sensor, in 1976. The current version ofthis highly efficient system reduces emissionsof harmful substances (CO, HC, NOx) from theexhaust pipe by approximately 95 - 99% andthe search to eliminate the remaining emis-sions continues. Volvo is the only automobilemanufacturer to offer CFC-free retrofit kits forthe air conditioning system of all models as farback as the 1975 model 240. Advanced elec-tronic engine controls and cleaner fuels arebringing us closer to our goal. In addition to continuous environmental refinement of con-ventional gasoline-powered internal combus-tion engines, Volvo is actively looking atadvanced technology alternative-fuel vehicles. When you drive a Volvo, you become our part- ner in the work to lessen the vehicle's impacton the environment. To reduce your vehicle'senvironmental impact, you can:
Maintain proper air pressure in your tires.Tests have shown decreased fuel econ-omy with improperly inflated tires.
Follow the recommended maintenanceschedule in your Warranty and ServiceRecords Information booklet.
Drive at a constant speed whenever possi-ble.
See a trained and qualified Volvo servicetechnician as soon as possible for inspec-tion if the check engine (malfunction indi-cator) light illuminates, or stays on afterthe vehicle has started.
Properly dispose of any vehicle-relatedwaste such as used motor oil, used batter-ies, brake pads, etc.
When cleaning your vehicle, please usegenuine Volvo car care products. All Volvocar care products are formulated to beenvironmentally friendly.
Twin Engine vehicles
If possible, precondition the vehicle withthe charging cable before driving.
If preconditioning is not possible in coldweather, use the seat and steering wheelheating primarily. Avoid heating the entirepassenger compartment, which reducesthe hybrid battery's charge level.
Choose the
Pure drive mode to help mini-
mize electric power consumption.
In hilly terrain, put the gear selector in mode
B to utilize the electric motor's
braking function when the acceleratorpedal is released. This helps charge thehybrid battery.
Related information
Economical driving (p. 429)
Starting and stopping preconditioning(p. 222)
The Owner's Manual and the environment(p. 23)
Air quality (p. 202)
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* Option/accessory.29
IntelliSafe – driver support and safety
IntelliSafe is Volvo Cars' philosophy regarding vehicle safety. IntelliSafe consists of a num- ber of systems 2
that are designed to help
make driving safer, prevent accidents and protect passengers and other road users.
WARNING
The functions are supplementary aids – they cannot manage all situations in allconditions. The driver is always responsible for ensur- ing that the vehicle is driven in a safe man-ner and in accordance with applicable traf-fic rules and regulations.
SupportIntelliSafe has the following functions designed to help the driver operate the vehiclemore safely.
Active high beam
Tunnel detection
Pilot Assist
*
Cross Traffic Alert
*
Blind Spot Information
Park Assist
*
Park Assist Pilot
*
Park Assist Camera
*
Road Sign Information
*
Electronic Stability Control
Roll Stability Control
Cruise control
Adaptive Cruise Control
*
Rear Collision Warning
Driver Alert Control
All Wheel Drive (AWD) 3
PreventionIntelliSafe has the following functionsdesigned to help the driver prevent accidents.
City Safety
Distance Alert
*
Lane Keeping Aid
Collision Avoid. Assistance
ProtectionIntelliSafe has the following interacting func- tions to help protect the driver and passengersin certain situations in the event of an acci-dent.
Whiplash Protection System
Seat belt with seat belt tensioner
Airbags
NOTE
Read the individual parts about each sys- tem to fully understand the functions andbe notified of important warnings.
Related information
Active high beam (p. 155)
Safety (p. 42)
Driver support systems (p. 268)
2
Some of these systems are standard, while others are options. This may vary depending on market, vehicle model and model year.
3 All Wheel Drive
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* Option/accessory.
30
Sensus - connection and entertainment
Sensus makes it possible to use apps and turn your vehicle into a Wi-Fi hotspot.
This is Sensus
Sensus provides an intelligent interface and Internet connection to the digital world. Anintuitive navigation structure offers access torelevant assistance, information and entertain-ment when it is needed, without distractingthe driver. Sensus includes all of the solutions in the vehi- cle related to entertainment, Internet connec- tion and navigation *, and serves as the user
interface between the driver and the vehicle. Sensus is what makes communicationbetween you, the vehicle and the worldaround you possible.Information when it's needed, where it's needed
The vehicle's displays present the right infor- mation at the right time. Information is pre-sented in different displays depending on howit should be prioritized by the driver.