2020 VOLKSWAGEN TRANSPORTER stop start

Fig. 44 Pressing the switch In the appropriate area:
CD or@ Adjusts the curve of the lumbar support.
@ or@ Adjusts the height of the lumbar support.
A wARNING
Careless or unsupervised use of the electric front seats can result in severe Injuries.
• The electrical front seat adjustment also works when the ignition is switched off. Nev-er leave children or people requiring assis-tance alone in the vehicle.
• In the event of an emergency, stop the electrical adjustment by pressing another switch.
CD
To avoid damaging the electrical components in the front seats, do not kneel on the seats or apply sharp pressure at a single point on the seat cushion and backrest.
m 11 may not be possible to adjust the seat elec-l!J trically if the battery charge level is too low.
m Starting the engine will interrupt the seat ad-l!J justment procedure. Adjusting and removing head restraints
Fig. 45 Adjusting the head restraint
r--("'n First read and observe the introductory L--J,::.U information and safety warnings & on page 61.
Every seat is fitted with a head restraint. The cen-tre rear head restraint is designed solely for use with the centre rear seat. 11 is therefore not permis-sible to install the centre rear head restraint in any other position.
Adjusting the height of the head restraint
The head restraints on the front seats can be ad-justed for height.
• Push the head restraint upwards in the direc-tion of the arrow, or push it downwards with the button 45 CD or® pressed (depending on the model) &.
• The head restraint must click securely into posi-tion.
Correct head restraint setting
Adjust the head restraint so that its upper edge is at the same height as the top of the head, but not lower than eye level. Position the back of your head as close to the head restraint as possible.
Head restraint setting for shorter people
Push the head restraint all the way down, even if the head is then underneath the top edge of the head restraint. There may be a small gap between the head restraint and backrest in the lowest posi-tion.
Head restraint setting for taller people
Push the head restraint up as far as it will go.
Removing the head restraint
• Push the head restraint all the way up &.
• Pull the head restraint out while pressing the button CD or @.
Fitting the head restraint
• Insert the head restraints into the guides on the backrest.
• Press and hold the button CD or® and push down the head restraint.
• Adjust the head restraint so a correct sitting po-sition can be assumed. .,.
Sitting correctly and safely 167

Turn the light switch to the required position 86:
When the Ignition Is switched off
0 The fog lights, dipped beam headlights and side lights are switched off.
,. The orientation lighting can be switched on.
) , The side lights are switched on.
Dipped beam headlights are switched off.
"'D While the vehicle key is in lhe ignition lock, the side lights will stay on.
Fog lights
The indicator lamps or 0$ in the light switch or Instrument cluster indicate that the fog lights are switched on.
• To switch the fog light on, pull the light switch out of the position "" or tD to the first stop.
• To switch the rear fog light 0$ on, pull the light switch out of position ,.,, or gD as far as it will go.
• To switch the fog lights off, press the light switch or move it to position 0.
Signal tones if lights are not switched off
If the key is removed from the ignition lock and the driver door is opened, a signal tone will sound in any of the following situations. This will remind you to switch off the lights as necessary.
Lights and vision -functions
1""1'11 First read and observe the introductory L-lo:.U Information and safety warnings & on page 106.
Parking light
When the parking lights (left and right turn signals) are switched on, the headlight on the correspond-ing side of the vehicle lights up along with the tail light and parts of the tail light cluster. The parking light only lights up when the Ignition is switched off and if the turn signal and main beam lever was in the central position before being operated.
Side lights
If the light switch is in position ;.o; both headlights with side lights light up, along with parts of the rear light cluster, the number plate lighting, the instru-ment cluster lighting and the buttons in the centre console and the dash panel.
If the charge level of the battery is too low, the side lights will switch off automatically &. This pre-vents the vehicle battery from being discharged
When the Ignition Is switched on
Lights switched off or daytime headlights are switched on.
The automatic headlight control and, if applica-ble, the daytime headlights are switched on.
The side lights are switched on.
The dipped beam headlights are switched on.
• If the parking light is switched on 107.
• If the light switch is in position '"'·
• If the light switch is in position iD or 0$ 112.
A WARNING
The side lights or daytime running lights are not bright enough to Illuminate the road ahead and to ensure that other road users are able to see you.
• Always switch the dipped beam head-lights on if it is dark, raining or visibility Is
completely and thus allows for still starting the en-gine 366, Automatic switch-off for electri-cal consumers.
Daytime running lights
There are separate lights in the headlights for the daytime running lights.
Only the separate lights light up when the daytime running lights are switched on &.
The daytime running lights are switched on when the ignition is switched on if the light switch is in position 0 or AUTO.
If the light switch is in position AUTO, a rain sensor will switch the dipped beam and the lighting in the instruments and switches on and off automatically.
The daytime running lights cannot be switched on or off manually. ,._
Lights and vision 1109

Recommended windscreen washer fluid
• For warm weather: summer windscreen wash G 052 184 A 1. Dilution 1:100 (1 part concen-trate, 100 parts water) in the washer fluid reservoir.
• All-year washer fluid G 052 164 A2. Dilution in winter to -18°C (0°F) approx. 1 :2 (1 part concen-trate, 2 parts water), otherwise dilute one part con-centrate to four parts water (1 :4) in the washer fluid reservoir.
Capacities
The capacity of the washer fluid reservoir is ap-proximately 3. 7 litres or approximately 5.0 litres in vehicles with a headlight washer system.
A WARNING
Never mix coolant additive or other unsuita-ble additives into the windscreen washer flu-id. An oily film may otherwise be left on the windscreen or rear window which will restrict the field of vision.
Mirrors
o:n Introduction
This chapter contains information on the following subjects:
Interior mirror .............. . 122
Exterior mirrors ............ . . .... 123
For safety reasons it is important that the driver po-sitions the exterior and interior mirrors correctly be-fore starting a journey '* &.
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust driv-ing style accordingly. Looking in the exterior mir-rors and the interior mirror does not allow the driver to see the entre side and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may be objects and other road users in the blind spot.
Additional information and warnings:
• Exterior views '* page 5
• Changing gear '*page 260
• Braking, stopping and parking '*page 269
A WARNING (Continued)
• Use clean, clear water (not distilled water) with a washer fluid recommended by Volks-wagen Commercial Vehicles.
• A suitable anti-freeze agent should be added to the windscreen washer fluid If nec-essary.
CD
• Never mix other cleaning agents with the cleaning agents recommended by Volkswagen Commercial Vehicles. This can cause the ingre-dients to separate and block the windscreen washer jets.
• When refilling or changing service fluids, please ensure that the correct fluids are added through the correct openings. Incorrect service fluids can cause serious functional problems and engine damage. A WARNING
Adjusting the exterior and interior mirrors while driving may cause the driver to become distracted. This can lead to accidents and se-rious Injuries.
• Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
• When parking, changing lane, or perform-ing an overtaking or turning manoeuvre, al-ways pay careful attention to the area around the vehicle as objects and other road users may be located In the blind spot.
• Always ensure that the mirrors are posi-tioned correctly and that the rear view Is not restricted by ice, snow, condensation or any other objects.
A WARNING
Automatic anti-dazzle mirrors contain an electrolyte fluid which could leak If the mirror is broken.
• The leaking electrolyte fluid can cause lrri-tation to the skin, eyes and respiratory or-gans, especially In people who suffer from
Lights and vision 121

Additional information and warnings:
• Lights 106
• Transporting 125
• Driving with respect for the environment 278
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
A wARNING
When transporting heavy or bulky objects in the roof carrier, the vehicle's handling will change due to a shift in the centre of gravity and an increased susceptibility to cross-winds.
• Always secure loads properly using suita-ble and undamaged securing straps.
• Cargo that is large, heavy, bulky, long or flat will have a negative effect on the vehicle aerodynamics, centre of gravity and overall handling.
Attaching the mounts and roof carrier
r-Y'n First read and observe the introductory L-J,:.JJ information and safety warnings &. on page 137.
Your vehicle has special roof rails on the right and left for fitting the mounts. Therefore, standard roof carriers cannot be used. Volkswagen Commercial Vehicles recommends using only mounts and roof carriers that have been approved by Volkswagen Commercial Vehicles.
The mounts are the basis of a complete roof carrier system. Special fixtures must then be added to transport luggage, bicycles, skis, surfboards or boats safely on the roof. All components of this system are available at a Volkswagen Commercial Vehicles dealership.
The roof carrier system must always be installed exactly according to instructions and should be kept with the vehicle wallet.
138 I Before the journey
A WARNING (Continued)
• Avoid abrupt and sudden driving and braking manoeuvres.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
CD
• Always remove the roof carrier before driv-ing through an automatic car wash.
• The height of the vehicle is changed by the installation of a carrier system and the load se-cured to it. Check and compare the height of the vehicle with clearance heights, e.g. for un-derpasses and garage doors.
• The roof carrier system and its load must not obstruct you from opening and closing the sliding/tilting roof and tallgate. The roof aerial must also remain unaffected.
• When opening the tallgate, take care not to let it hit the roof load.
Driving with a fitted roof carrier will increase W air resistance and thus increase fuel con-sumption. A WARNING
Incorrectly attaching the mounts and roof carrier, and using them Inappropriately, can cause the whole system to fail off the roof. This can cause accidents and injuries.
• Always observe the manufacturer's in-structions.
• Only use mounts and roof carriers when they are undamaged and fitted correctly.
• Fit mounts and roof carriers correctly.
• Check the bolts and anchorage points be-fore starting your journey and adjust as nec-essary after driving a short distance. During a long trip, check ail bolts and fasteners at each stop.
• Special fixtures for items such as bicy-cles, skis, surfboards, etc. should always be properly Installed.
• Do not carry out any alterations or repairs to the mounts and roof carrier.
W Read and observe the instructions provided L!J for the fitted roof carrier system and carry them in the vehicle at all times.

In low temperatures, fit winter tyres to both the ve-hicle and the trailer.
Drawbar load
The drawbar load is the weight that the towing bracket exerts on the ball coupling vertically from above. The maximum permitted weight exerted by the trailer drawbar on the ball coupling of the tow-ing bracket must not exceed 100 kg.
The figures for the draw bar weights that are given on the type plate of the towing bracket are for cer-tification purposes only. The correct values for your specific model, which may be lower than these fig-ures, are given in the vehicle registration docu-ments. All data in the official vehicle documents take precedence over these data &.
In the interest of road safety, Volkswagen Commer-cial Vehicles recommends that you always trans-port the maximum drawbar load. The response of the trailer on the road will be poor if the drawbar load is too small.
The drawbar load increases the weight on the rear axle and reduces the maximum load level as a re-sult.
Vehicles with starUstop system
• If a factory-fitted towing bracket or a towing bracket retro-fitted by Volkswagen Commercial Ve-hicles is used, the Start/Stop system remains ac-tive when towing a trailer 283.
• If towing brackets that were not retrofitted by Volkswagen Commercial Vehicles are used, the StarUStop system must be switched off manually using the button in the dash panel before you start towing a trailer and must remain switched off as long as a trailer is being towed &.
Tachograph
For vehicles whose gross vehicle weight rating, in-cluding trailer exceeds 3,500 kg, and those used commercially to transport goods, use of a tacho-graph is required by law. This is irrespective of whether the vehicle or the trailer or both are used for commercial transportation of goods.
Additional information and warnings:
• Exterior views 5
• Lights 106
• Tachograph 172
• Braking, stopping and parking 269
• Driving with respect for the environment 278
• Wheels and tyres 367
• Accessories, modifications, repairs and renewal of parts 394
140 Before the journey
• Maximum permitted trailer weights =>page 450
• Maximum permitted gross combination weight rating =>page 450
A WARNING
it is dangerous to transport people In a trailer and it may also be illegal.
A WARNING
Improper use of the towing bracket can cause Injury and accidents.
• Only use the towing bracket if it Is fitted properly and Is not damaged.
• Do not carry out any alterations or repairs to the towing bracket.
• To reduce the risk of Injury In rear-end col· lis ions, and to pedestrians and cyclists when the vehicle Is parked, always remove the ball coupling when a trailer Is not being used.
• Never Install a weight-distributing or load-balancing towing bracket to the vehicle. The vehicle Is not constructed for these kinds of towing brackets. The towing bracket can fall, causing the trailer to tear loose from the vehl· cl e.
A WARNING
Towing a trailer and transporting heavy or bulky Items can change the way the vehicle's handling. This can lead to accidents.
• Always secure loads properly using suita-ble and undamaged securing straps.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Trailers with a high centre of gravity are more likely to tip over than trailers with a low centre of gravity.
• Avoid abrupt and sudden driving and braking manoeuvres.
• Take special care when overtaking.
• Reduce your speed Immediately if the trailer shows even the slightest sign of snak-Ing.
• Never drive faster than 80 km/h (50 m ph) when towing a trailer or 100 km/h (62 mph) In exceptional cases. This also applies to coun-tries where higher speeds are permitted. AI· ways obey speed limits. In some areas speed limits for vehicles that are towing trailers are lower than for vehicles without trailers. .,.

A WARNING (Continued)
• Never try to stop a trailer from snaking by Increasing your speed.
A WARNING
Accidents and severe injuries can occur if the maximum permitted draw bar weight is ex-ceeded.
• Never exceed the specified values.
A WARNING
The start/stop system must always be switch-ed off manually when a trailer Is to be towed with towing brackets that were not retrofitted by Volkswagen Commercial Vehicles. Other-wise faults can occur In the brake system, possibly resulting In accidents and serious Injuries.
Technical requirements
,...-.('n First read and observe the introductory 1--J,:.U information and safety warnings & on page 139.
If the vehicle is supplied with a factory-fitted tow-ing bracket it will already have the necessary tech-nical modifications and meet the statutory require-ments for towing a trailer.
Only use a towing bracket which is approved for the gross weight of the trailer you want to tow as a retrofit solution. The towing bracket must be suit-able for the vehicle and trailer and be securely bol-ted to the vehicle's chassis. Only a towing bracket with a removable ball coupling should be used. Al-ways check and follow the data provided by the towing bracket manufacturer. Never install a weight-distributing or load-balancing towing brack-et on the vehicle.
Towing brackets fitted to the rear bumper
Never fit a towing bracket to the rear bumper or to its fastenings. The towing bracket must not prevent the rear bumper from functioning correctly. Do not
A WARNING (Continued)
• Always switch off the start/stop system manually If a trailer is attached to a towing bracket that was not retrofitted by Volkswa-gen Commercial Vehicles.
m Always switch off the anti-theft alarm when a L!J trailer is being hitched or unhitched 43. The tilt sensor could otherwise trigger an alarm unnecessarily.
m In new vehicles, do not tow a trailer during L!J the first 1,000 km 394.
m Volkswagen Commercial Vehicles recom-L!J mends removing the ball coupling before driving without a trailer. The level of damage sus-tained during a rear-end collision could be greater for vehicles with a fitted ball coupling than for those without.
m By law, the ball coupling must be removed if L!J a trailer is not being towed if it obscures the number plate.
m In some models, the towing bracket is re-L!J qui red for towing vehicles. For this reason, the towing bracket ball coupling should be stored in the vehicle at all times. carry out any alterations to the exhaust or brake systems. Check regularly to see if the towing bracket is fitted securely.
Engine cooling system
There is an increased load on the engine and the cooling system when towing a trailer. The cooling system must contain sufficient coolant and be able to cope with the extra load added by the trailer.
Trailer brake
If the trailer is equipped with its own brake system, comply with the relevant regulations. The trailer's brake system must never be connected to the ve-hicle brake system.
Emergency breakaway cable
Always use safety chains between your vehicle and the trailer 144.
Trailer rear lights
The rear lights on the trailer must meet legal re-quirements 144.
Transporting items 1141

Things to note when driving with a trailer
• If the trailer has an overrun brake, apply the brakes gently at first and then firmly. This will pre-vent the jerking that can be caused by the trailer wheels locking.
• The combination weight causes the braking dis-tance to increase.
• Select a low gear before driving down a slope. This enables you to use the engine braking effect to slow down the vehicle. The brake system could otherwise overheat and fail.
• The vehicle's centre of gravity and, in turn, the vehicle's handling, will change because of the trail-er load and the increased combined towing weight of the vehicle and trailer.
• The weight distribution of a loaded trailer with an unladen towing vehicle is very unfavourable. When driving in this situation, drive particularly carefully and slowly.
Tachograph
In most European countries, a tachograph has to be installed in the vehicle and used if the gross combination weight rating of the vehicle and trailer is over 3,500 kg.
• Observe the legal requirements governing the use of tachographs.
Pulling off on slopes when towing a trailer
A vehicle towing a trailer is liable to roll back a short distance when moving off on a slope, de-pending on the angle of the slope and the total weight of the trailer and vehicle.
When towing a trailer, pull off on slopes as follows:
• Depress and hold the brake pedal.
• Manual gearbox: depress the clutch fully.
• Select first gear or D =:o page 260, Changing gears.
Trailer stabilisation
r-('n First read and observe the introductory L-J,:.U information and safety warnings & on page 139.
The trailer stabilisation function can de-
tect if an attached trailer is starting to
lurch from side to side and can provide
countersteer.
• Unlock hand brake and carefully release while holding down lock button. At the same time, gently depress the accelerator and, in a manual vehicle, release the clutch pedal, until you feel the vehicle moving forwards. If necessary, read the notes on the Hill Hold Assist function =:o page 282, Pull-away assist systems.
• Only let go of the handbrake lever when the en-gine has sufficient power to move off.
• Pull away slowly.
A WARNING
Incorrect trailer towing can cause loss of ve-hicle control and serious personal injury.
• Towing a trailer and transporting heavy or bulky items can change the way the vehicle handles and increase the braking distance.
• Always drive carefully and think ahead. Brake earlier than in normal driving.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions. Reduce your speed, particularly when going downhill.
• Accelerate carefully and gently. Avoid abrupt and sudden driving and braking ma-noeuvres.
• Take special care when overtaking. Re-duce your speed immediately if the trailer shows even the slightest sign of snaking.
• Never try to stop a trailer from snaking by increasing your speed.
• Always obey speed limits. In some areas speed limits for vehicles towing trailers are lower than for vehicles without trailers. The trailer stabilisation function is an extension to the electronic stabilisation program (ESC). it helps to reduce the risk of skidding when a trailer is be-ing towed.
If, however, the effects of this snaking on the vehi-cle are detected via the ESC control unit, the vehi-cle is braked automatically by the ESC in order to stabilise the trailer. In this case the ABS indicator lamp flashes .,.
Transporting items 1147

CD
• In order to avoid damage due to voltage fluctuation, always switch any electrical con-sumers connected to the 12-volt sockets off be-fore switching the ignition or the engine on or off. When the start/stop system automatically switches off and restarts the engine, it Is not necessary to switch off any connected electri-cal consumers.
• Never connect electrical devices requiring more electrical power to a 12-volt socket. The vehicle's electrical system can be damaged If the maximum power output Is exceeded.
• Never feed electricity Into the socket.
Sockets in the vehicle
rT'n First read and observe the Introductory L-lo:J.I information and safety warnings&. on page 163.
There are two separate power circuits in the vehi-cle depending on the equipment:
• 12-volt DC circuit
• 230-volt AC circuit
Maximum power rating
Electrical Maximum power rating socket
12-volt 120 watts
230-volt 2500 watts
Do not exceed the maximum power rating. This al-so applies to the total power consumption of all connected devices if you connect several devices at the same time Introduction on page 163. The power rating of each device is stated on its type plate.
12-volt socket
Electrical equipment can be connected to the 12-volt sockets in the vehicle.
Using electrical appliances with the engine switch-ed off and the ignition switched on will drain the battery. Electrical consumers should therefore only be plugged into the sockets when the engine is running.
To prevent damage due to voltage fluctuation, switch off any connected devices before switching the ignition or engine on or off.
In the vehicle, there are 12-volt sockets in the fol-lowing locations, among others:
164 I Before the journey
Do not leave the engine running when the ve-l?1S hicle is stationary.
m Using electrical appliances with the engine L!..J switched off and the ignition switched on will drain the battery.
m Unshielded devices can cause interference L!..J with radio reception and vehicle electronics.
m Functional problems may occur with some L!..J devices when they are connected to the 230-volt socket due to the lower power output (wat-tage). • In the dash panel.
• In the stowage compartment on the dash panel under a small cover.
• In the stowage compartment in the dash panel.
• In the side trim panels in the passenger com-partment
• In the luggage compartment.
• In the roof frame of the pop-up roof.
230-volt grounded safety socket
The 230-volt grounded safety socket is supplied via electrical feed from the external socket 192.
The following electrical consumers are supplied from the 230-volt power supply via the external socket:
• Battery charger
• Depending on the vehicle equipment, the 230-volt grounded safety socket is located in the side trim panel behind the left front seat or on the side of the kitchen unit 192.
230-volt Euro socket
The 230-volt Euro socket is supplied via additional batteries or via an inverter and is located in the side trim panel behind the left front seat 192.
A DANGER !
High voltage In the electrical system!
• Never pour any liquid over the socket.
• Do not Insert any Items which will conduct electricity, such as knitting needles, Into the contacts of the 230-volt socket. .,.