2020 VOLKSWAGEN TRANSPORTER remote start

Opening and closing
Vehicle key set
COl Introduction
This chapter contains information on the following subjects:
Vehicle key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Indicator lamp in the remote control key . . . . . 38 Replacing the battery . . . . . . . . . . . . . 38 Synchronising the remote control key . . . . . . . 39
Additional Information and warnings:
• Settings in the Volkswagen information system 24
• Central locking system 39
• Starting and stopping the engine 257
• Consumer information 404
• Manual opening and closing 413
A DANGER .
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result In severe or even fatal injuries within a very short period of time.
• Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children.
• Call for medical help Immediately you sus-pect that someone has swallowed a battery.
36 Before tho journey
A WARNING
Careless or unsupervised use of the vehicle key can lead to accidents or injuries.
• Always take all vehicle keys with you ev-ery time you leave the vehicle. Children or third parties could lock the doors and tail-gate, start the engine or switch on the igni-tion and thus operate electrical equipment, such as the electric windows.
• Never leave children or people requiring assistance alone In the vehicle. They could become trapped In the vehicle in an emergen-cy and may not be able to get themselves to safety. For example, locked vehicles may be subjected to very high or very low tempera-tures, according to season. This can cause serious Injuries and Illness or fatalities, espe-cially for small children.
A WARNING
Improper use of the vehicle key could lead to the engine being switched off and the steer-Ing lock engaging, which would render the vehicle unsteerable.
• Never remove the vehicle key from the Ig-nition lock when the vehicle Is In motion.
• When folding out the key bit, ensure that lt Is folded out completely and engaged fully.
• Never attach heavy objects to the vehicle key. Attach only light objects, If at all, such as a key fob with up to five house keys. <

Replacing the battery
• Fold out the key bit of the remote control key =>page 37.
• Pull up the cover on the rear side of the remote control key =>Fig. 20 in the direction of the arrow => • Using a suitable thin object, lever the battery out of the battery compartment =>Fig. 21.
• Insert the new battery as shown =>Fig. 21 and push it into the battery compartment against the di-rection of the arrow => • Fit the cover as shown =>Fig. 20 and push onto the remote control key housing in the opposite di-rection of the arrow until it engages.
Synchronising the remote control key
,--m First read and observe the introductory L-.lo:.ll information and safety warnings & on page 36.
The vehicle may no longer be able to be locked or unlocked with the remote control if you press the @ button repeatedly outside of the effective range of the remote control key. If this is the case. the re-mote control key has to be re-synchronised as fol-lows:
Central locking system
CQ Introduction
This chapter contains information on the following subjects:
Description of the central locking system . . . . 40
Locking and unlocking the vehicle from outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Locking and unlocking the vehicle from inside
SAFELOCK mechanism ................. .
Anti-theft alarm ........................ .
Interior monitoring system and anti-tow alarm
42
42
43
44
The central locking system will only work correctly when all doors and the tailgate are properly closed. The vehicle cannot be locked with the remote con-trol key if the driver door is open.
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• The remote control key can be damaged if the battery is not changed properly.
• Unsuitable batteries can damage the remote control keys. Only replace discharged batteries with a new battery of the same voltage rating, size and specification.
• Ensure that the battery Is fitted the right way round.
r:lib Dispose of discharged batteries in accord-W ance with regulations governing the protec-tion of the environment.
r:lib The battery in the remote control key may W contain perchlorate. Please comply with any legal requirements and regulations when handling and disposing of these batteries. • Fold out the key bit of the remote control key =>page 37.
• Press button @in the remote control key. Re-main standing close to the vehicle.
• Lock the vehicle with the key bit in the driver door lock.
• Switch on the ignition using the remote control key. The synchronisation process is complete. If the vehicle is unlocked and not used for a long time, e.g. in your own garage, the vehicle battery could discharge and the engine may not start.
Additional information and warnings:
• Exterior views =>page 5
• Vehicle key set =>page 36
• Doors => page 45
• Sliding doors =>page 46
• Tailgate =>page 49
• Wing doors =>page 52
• Electric windows =>page 55
• Sliding/tilting roof =>page 58
• Towing a trailer =>page 139
Opening and closing 39

• If the SAFELOCK mechanism has been activa-ted using the remote control key: the anti-theft alarm is active.
Indicator lamp in the driver door
After locking the vehicle:
• If the SAFELOCK mechanism has been activa-ted using the remote control key in the driver door lock cylinder: the anti-theft alarm is not active.
• The interior monitoring system and anti-tow alarm are deactivated.
Meaning
A red LED flashes for approximately 2 seconds, firstly at short inteNals and then more slowly. The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and then goes out. The LED light starts to flash again after approxi-mately 30 seconds.
The SAFELOCK mechanism is deactivated.
A red LED lights up steadily for approximately 30 seconds. Fault in the locking system. Go to a qualified workshop.
Notes for vehicles without SAFELOCK
mechanism
Please note the following when the vehicle is locked with the remote control key or with the vehi-cle key in the driver door lock cylinder:
• The anti-theft alarm and the interior monitoring system are immediately activated. All turn signals flash briefly to confirm activation.
Anti-theft alarm
rflt First read and observe the introductory 1..-.L::.U information and safety warnings & on page 39.
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm system is automatically activa-ted when the vehicle is locked.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the following unauthorised actions are performed while the vehi-cle is locked:
• Mechanical unlocking of the vehicle with the ve-hicle key and failure to switch on the ignition within 15 seconds
• A door is opened.
A WARNING
Take care when using the SAFELOCK mecha-nism to avoid accidents or injuries.
• Never leave anybody in the vehicle if the vehicle has been locked using the remote control key. The doors can no longer be opened from the inside once the SAFELOCK mechanism is activated.
• Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In an emergency, people locked in-side the vehicle would not be able to leave the vehicle by unlocking the doors. • The bonnet is opened.
• The tailgate is opened.
• The ignition is switched on using an invalid key.
• Movement inside the vehicle (in vehicles with interior monitoring).
• The vehicle is towed (vehicles with anti-tow alarm).
• The vehicle is lifted (vehicles with anti-tow alarm).
• Transportation of the vehicle on a ferry or train.
• Disconnection of the vehicle battery (only an acoustic alarm)
Switching off the alarm
Unlock the vehicle using the release button on the remote control key or insert the ignition key into the ignition lock. 11>-
Opening and closing 43

A DANGER (Continued)
• 230-volt socket with inverter switch:
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-Do not plug adapters or extension ca-bles into the 230-volt socket. Otherwise the built-in child lock will disengage and power will be supplied to the socket.
• Observe the operating instructions for any device that you plug into the socket.
• Never exceed the maximum power rating as this could damage the whole vehicle electrical system.
• Only use accessories that have been ap-proved in accordance with valid guidelines concerning electromagnetic compatibility.
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• Never feed electricity Into the socket.
• Do not plug any heavy devices or connec-tions, such as mains adapters, directly Into the socket.
• Only connect devices to the socket with a voltage that matches the voltage of the socket.
• 230-volt socket with inverter switch:
-Do not connect any lights which use neon tubes.
-With electrical devices that require a high level of current In the start phase, the built-In excess current switch will prevent the de-vice from being switched on. If this hap-pens, disconnect the device from the power supply and reconnect after waiting approxi-mately 10 seconds.
m Unshielded devices can cause interference W with radio reception and vehicle electronics. Rear Seat Entertainment (RSE) system
[Q) Introduction
This chapter contains information on the following subjects:
Components ......... .
Folding the LCD screen out and in
DVD player ..
Controls on the LCD screen ...
Remote control ..
Settings on the LCD screen Settings on the DVD player
Care and protection
166
167 167
168
169
170 171
Use a suitable screen cleaner for cleaning the screen Be careful not to scratch the screen when cleaning it.
A WARNING
Improper use of the rear seat entertainment system could cause short-circuits, fire and serious Injuries.
• Protect the rear seat entertainment system against moisture and damp.
A WARNING
Objects that are loosely placed in the vehicle or not properly secured could be flung through the interior and cause injuries during a sudden driving or braking manoeuvre, or in the event of an accident.
• Always stow the remote control units and headsets securely In the stowage compart-ments.
A WARNING
Accidents and Injuries can occur If the driver Is distracted.
• Never allow use of the rear seat entertain-ment system to distract you from what Is happening on the road.
• Comply with legal regulations .
• Select volume settings that allow signals from outside the vehicle (such as emergency services sirens) to be easily heard at all times.
Practical equipment 165

Key to Fig 133·
8REW8FWD Fast forward or reverse during playback. Press the button repeatedly to increase forward or reverse speed. If the§) button is pressed be-forehand, the slow-motion function has been activated.
@ §)PREY 81£XT Change to previous or next title/chapter.
§) PLAY /PAUSE Press once to start or interrupt playback. Press twice during playback and then press the B or 8 button to jump from scene to scene.
@STOP Stop playback.
Call up settings menu for the screen.
© (!) U/D(CH) Q no function
@ (!)VO!.Q Increase or lower the volume.
®l Switch sound on and off.
@ (ij ... (i) Numerical buttons
® @ Repeat the section selected between the first and second time the button was pressed.
@ Zoom into the current image. Press the button repeatedly to increase the zoom factor and finally to switch the zoom function off.
@ @) Switch repeat function on and off.
@ Skip to a chapter or piece of music.
@ §D Call up the TITLE menu of the DVD.
@ @ Select subtitles of DVDs with a multi-lingual subtitle function.
Replacing the battery
If the remote control unit no longer reacts when you press a button. the battery is empty and must be replaced.
• Slide open the cover on the rear of the remote control unit.
• Using a suitable thin object, lever the battery out of the battery compartment.
• Insert a new battery in the direction of the arrow 134
• Close the cover.
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result in severe or even fatal injuries within a very short period of time.
• Always keep the remote control unit, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children.
Settings on the LCD screen
rl'11 First read and observe the introductory L-W.f information and safety warnings & on page 165.
170 I Before the journey
• Call for medical help immediately you sus-pect that someone has swallowed a battery.
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• The remote control can be damaged if the battery is not changed properly.
• Unsuitable batteries can damage the remote control. Replace discharged batteries only with new batteries of the same voltage rating, size and specification.
• Ensure that the battery Is fitted the right way round.
Dispose of discharged batteries in accord-W ance with regulations governing the protec-tion of the environment.
r::l If the 0 symbol is displayed when you press l!J a button, the button will not function when a CD or DVD is inserted in the slot. The main menu can be used to choose different settings. .,.

Supplementary heaters (auxiliary air heater or auxiliary
coolant heater)
[Q] Introduction
This chapter contains information on the following subjects:
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Switching the supplementary heating system on and off . . . . . . . . . . . . . . . . . . . . . . . . 334
Remote control . . . . . . . . . . . . . . . . . 335
Programming the supplementary heating system . . . . . . . . . . . . . . . . . . . . . . 338 Switching the child proof lock on and off . . . . . 339
Operation . . . . . . . . . . . . . . . . . . . . . . . . 339
The supplementary heating system is supplied with fuel from the vehicle fuel tank and can be used when the vehicle is in motion or stationary. Electri-cal power is supplied by the vehicle battery.
The auxiliary air heater runs in air recirculation mode and heats the vehicle interior. it has sepa-rate vents in the passenger compartment =>Fig. 265.
The auxiliary coolant heater heats the heating circuit. Heat is guided into the vehicle interior via the vents for the heating or air conditioning system. With the auxiliary coolant heater, it is possible to switch between heating and ventilating.
Additional information and warnings:
• Supplementary heater in the California =>page 192
• Filling the tank =>page 340
• Battery =>page 362
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result in severe or even fatal injuries within a very short period of time.
• Always keep the vehicle key, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children.
332 I While driving
• Call for medical help immediately you pect that someone has swallowed a batte
A WARNING
The fumes from the supplementary heating system contain carbon monoxide, which is an odourless and colourless poisonous gas. Carbon monoxide can cause people to lose consciousness. lt can also cause death.
• Never start or run the supplementary heat-ing system In unventllated or closed rooms.
• Never program the supplementary heating system so that Is switched on and run In un-ventilated or enclosed areas.
A WARNING
Parts of the exhaust system of the supple-mentary heating system become very hot. This can cause fires.
• Park the vehicle so that no part of the ex-haust system can come Into contact with any Inflammable material underneath the vehicle, e.g. dry grass.
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Do not place any food, medicine or any other temperature-sensitive items in front of the vents. Heat-sensitive food, medicine and other items could be either damaged or rendered useless.
m After starting the engine with a discharged W vehicle battery, or after the battery has been changed, system settings (time, date, personal convenience settings and programming) may have been changed or deleted. Check and correct the settings as necessary once the vehicle battery has been sufficiently charged.

Action Indicator lamp Fig. 267
Attempt to switch on: lights up orange for approximately Attempt to switch on or off using button @ or@ when the battery in the remote con-trol is low. The auxiliary coolant heater is blocked bl.
2 seconds, then flashes green in very short intervals for an-other 2 seconds. The switch-on signal is not processed. Attempt to switch off: lights up orange for approximately 2 seconds, then turns red for another 2 seconds. The switch-off signal is not processed.
Attempt to switch on or off using button @ or@ when the battery in the remote con-trol is empty.
Flashes orange in very short intervals for approximately 5 seconds. The switch-on or switch-off signal is not pro-cessed.
•> If you are at the edge of the receiving range, the remote control may not be able to receive the confirmation signal from the sen-sor in the vehicle. If this is the case, the remote control will show a fault even though the supplementary heating system has ac-tually been switched on or off. Move closer to the vehicle and try pressing the corresponding button on the remote control again.
b) If the automatic switch-off for electrical consumers page 365 is activated or if the reserve level in lhe fuel tank page 340 has been reached, the auxiliary coolant heater may be blocked automatically.
Settings for remote control
The supplementary heating system is activated or deactivated by means of the remote control. The Start Time menu can be used to program the oper-ating duration and the heating level (auxiliary air heater) or the operating mode (auxiliary coolant heater).
• Press any button on the roof display to activate the roof display.
• Press and hold down the (ill) button for several seconds.
• Press the function button ...... or ,... as often as necessary until "REMOTE CONT." is displayed.
• Press the (ill) button to confirm.
• Press the function button ...... or ,... until the re-quired temperature or mode is displayed.
• Press the (ill) button to confirm the selected heating level or operating mode. The operating du-ration menu is displayed.
• Press the function button ...... or ,... until the re-quired operating duration is displayed.
• Press button @)to confirm the operating dura-tion. A summary of the settings is displayed.
Replacing the battery for the remote control
Auxiliary air heater: the battery is located on the back of the remote control underneath a cover 266 [ID. Pull off the cover® towards the rear.
Auxiliary coolant heater: the battery is located on the back of the remote control underneath a cover 267 [ID. Use a flat object, e.g. a coin, to turn the slot anti-clockwise in order to open the cover
®-
When changing the batteries, ensure you insert them the right way (poles) and that they are the same type
Range
The receiver is located in the vehicle interior. The remote control key has a range of several hundred metres when the battery is fully charged. The range of the remote control key can be considera-bly reduced by obstacles between the remote con-trol key and the vehicle, bad weather conditions, and a flat battery.
To achieve optimal range, hold the remote control vertically with the aerial 266 or 267 at the top. Do not hold the aer-ial with your fingers or the palm of your hand.
The distance between the remote control and the vehicle must be at least 2 metres.
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• The remote control contains electronic com-ponents. Protect the remote control from mois-ture, excessive vibration and direct sunlight.
• Unsuitable batteries can damage the remote control. Only replace discharged batteries with a new battery of the same voltage rating, size and specification.
Discharged batteries must be disposed of in W accordance with regulations governing the protection of the environment.
The battery in the remote control may contain W perchlorate. Please comply with legislation regarding disposal.
m Protect the remote control against inadver-L!.J tent operation in order to prevent the supple-mentary heater from being switched on uninten-
Air conditioning system I 337

If and when
Practical tips
Frequently asked questions
If you suspect that a vehicle fault has arisen or your vehicle has been damaged, read and observe the following information before contacting a Volkswagen Commercial Vehicles dealership or
qualified workshop. You may also find useful infor-mation in the index under the headings "Things to note" or "Checklist".
To note Some possible causes Possible solution
Vehicle battery is discharged. -How to jump start =>page 443. -Recharge vehicle battery 362.
Engine does not start. The incorrect vehicle key is be-Use a valid vehicle key 36. ing used.
Fuel level is too low. Fill the tank 340.
Supplementary heating system Switch off the supplementary heating
Smoke is coming from the is running. system 332. wing. Supplementary heater is run-No solution 345. ning.
-Battery in the remote control -Replace the battery 36. Vehicle cannot be locked or key is flat. -Move closer to the vehicle. unlocked with the remote -Located too far away from the -Synchronise the vehicle key =>page 36. vehicle. control key. -Buttons were pressed outside -Lock or unlock the vehicle manually
the range. 413.
Cold engine. brake assist sys-Refer to the index under entries for Unusual noises. tems, supplementary heating "Noises". system.
Assist systems are active. Refer to the index under entries for "As-sist systems". Unusual handling. DSG® dual clutch gearbox is too Stop the vehicle immediately hot. 266.
Front seats cannot be ad-Vehicle battery is discharged. Recharge vehicle battery 362.
justed electrically. Fuse blown. Check fuse and replace as necessary 429.
The vehicle has no vehicle No direct solutions possible as it depends
jack, spare wheel or break-Equipment depends on type of on the equipment level. Contact a Volks-vehicle. wagen Commercial Vehicles dealership if down set. necessary 416.
-Windows or sliding roof are open. The interior monitoring sys--Item attached to the interior Remove any objects that could trigger a tem triggers a false alarm. mirror is moving. false alarm 44. -A mobile telephone is vibrating inside the vehicle.
Functions are not working Settings have been made in the Check and if necessary reset back to fac-as described in the owner's manual. Volkswagen information system. tory settings 24.
410 I If and when