Table of Contents
About this owner's manual . . . . . . 4
Overview of the vehicle . . . . . . . . . . 5
Exterior views
-Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
-Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
-Rear view (vehicles with tailgate) . . . . . 7
-Rear view (vehicles with wing doors) 8
Vehicle interior
-Overview of the driver door . . . . . . . . . . . 9
-Overview of the driver side . . . . . . . . . . . 10
-Overview of the centre console . . 12
-Overview of the front passenger side . . . 14
-Headliner . . . . . . . . . . . . . . . . . . . . 15
Instrument cluster
-Warning and indicator lamps . . . . . . . . . . 16
-Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . 19
-Volkswagen information system . . . . . . . . 24
Before the journey . . . . . . . . . . . . . . . . 33
Before setting off
-Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Opening and closing
-Vehicle key set . . . . . . . . . . . . . . . . . . . . . . . 36
-Central locking system . . . . . . . . . . . . . . . . 39
-Doors.... . . . . . . . . . . . . . . . . . . . . . . . . . 45
-Sliding doors . . . . . . . . . . . . . . . . . . . . . . . . 46
-Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
-Wing doors . . . . . . . . . . . . . . . . . . . . . . . . . 52
-Windows . . . . . . . . . . . . . . . . . . . . . . . . . 55
-Sliding/tilting roof. . . . . . . . . . . . . . . . 58
Sitting correctly and safely
-Adjusting the seat position . . . . . . . . . . . . 61
-Seat functions, front . . . . . . . . . . . . . . . . . . 69
-Seat functions, rear . . . . . . . . . . . . . . . . . . 72
-Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . 79
-Airbag system . . . . . . . . . . . . . . . . . . . . . . . 87
-Child seats (accessories) . . . . . . . . . . . . . 96
-Integrated child seat .................. 1 02
Lights and vision
-Lights ............................... 106
-Protection from the sun ............... 115
-Wipers and washer . . . . . . . . . . . . . 116
-Mirrors .............................. 121
Table ot Contents
Transporting items
-Driving notes ........................ 125
-Luggage compartment ................ 130
-Guide rail system in the rear vehicle floor ................................ 133
-Roof carrier ........ , ................. 137
-Towing a trailer ...................... 139
Practical equipment
-Stowage area ........................ 150
-Torches ............................. 152
-Drink holders . . . • . . . . . . . . . . . . . . . . . . 153
-Tables .............................. 155
-Cool box ............................ 158
-Ashtray and cigarette lighter ........... 161
-Electrical sockets . . . . . . . . . . . . . . . . . . . . 163
-Rear Seat Entertainment (RSE) system 165
-Tachograph . . . . . . . . . . . . . . . . . . . . . . . . . . 172
-Digital voice enhancement ............ 173
Equipment, Multivan
-Darkening the interior of the vehicle, Multivan ............................. 175
Equipment, Business
-Vehicle overview, Business . . . . . . . . . . . . 180
-Seat functions, rear, Business ......... 182
-Rear-seat telephony, Business ........ 187
Equipment, California
-Vehicle overview, California . . . . . . . . . . . 192
-Seat functions, rear, California ......... 193
-Central control panel, California ........ 204
-Interior lights, California ............... 208
-Stowage areas, California ............. 21 0
-Darkening the interior of the vehicle, California . . . . . . . . ................... 215
-Manual pop-up roof, California ......... 218
-Electric pop-up roof, California ......... 221
-Awning, California .................... 226
-Tables and camping chairs, California .. 229
-Gas system, California ................ 233
-Water supply and disposal, California .. 237
-Refrigerator box, California ............ 241
-Power supply in the vehicle, California .. 242
-Air conditioning system, California ..... 250
-Supplementary heater, California ...... 251
-Practical tips, California ............... 252
Key to Fig. 6 and Fig. 7:
CD Light switch ·'f;i.· ... 106
-Light switched off+
-Automatic headlight control -AUTO-
-Side light and dipped beam o.-o
-Fog lights i'O 0$
@ Lever for: .......... . 106
-Main beam headlights ID
-Headlight flasher =:o
-Turn signal "'" -Parking light
-Switch and rocker switch for the cruise control system (CCS) ON-CANCEL-OFF-RES/+-SET/-. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
@ Controls on the multifunction steering wheel ....... .
-Volume setting for the radio, navigation announcements or a telephone conversation 3d-:;.,
-Mute function for the radio or activating the voice control system _...
-Opening the main telephone menu or accepting a telephone call J
-Control buttons for the Volkswagen information system c.-<2,-"?-v, OK, ..=,
@ Instrument cluster:
-Instruments ..
-Display
-Warning and indicator lamps ..... .
® Horn (works only when the ignition is switched on)
® Lever for wipers and washers . . . . . .....................................•
-Wipers HGH-LOW
-Interval wipe for the windscreen . ·••
-"Flick wipe" 1x
-Windscreen wipers.;;:>
-Wash and wipe system for the windscreen
-Rear wiper ll;J
-Wash and wipe system for the rear window
-Lever with buttons for operating the Volkswagen information system TRIP, OK/RESET
0 Ignition lock .......... .
® Pedals .................. .
®
® @
Lever for adjusting the steering column ..................•.....
Driver front airbag ........ .
Headlight range control (o .
Brightness control for instrument and switch lighting C't ...••.•...
Handle for releasing the bonnet ...
@
®
0 Button for interior monitoring next to the driver seat (not shown) ....................... .
Vehicle interior 11
24
19
19
16
116
24
257
260
61
87
106
106
350
39
0 Key-operated switch on the front of the dash panel for disabling the front passenger front airbag . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
0 Front passenger airbag in the dash panel (not shown) .. 87
Headliner
I 11 l ______
Fig. 12 Overview of the controls (standard ver-sion) in the headliner.
Key for Fig. 12/ =>Fig. 13:
CD Button for reading lights ............. .
® Interior light switch . . . . . . ......... .
@ Interior light and reading light ... .
0 Controls for the supplementary heater
® Rotary switch for sun roof ..... .
Fig. 13 Overview of the controls (comfort version) in the headliner.
Vehicle Interior 15
106
106
106
332
58
Locking and unlocking the vehicle from inside
c
1 PSG-0030
Fig. 24 In the driver door: central locking button.
rf'n First read and observe the introductory L.-J=.I.I information and safety warnings & on page 39.
Press the =>Fig. 24 button:
a Unlocking the vehicle
6 Locking the vehicle
The central locking button works when the ignition is switched on and when it is switched off.
SAFELOCK mechanism
rf'n First read and observe the introductory L.-J=.I.I information and safety warnings & on page 39.
The SAFELOCK mechanism is only installed in conjunction with the anti-theft alarm system =>page 43 and the interior monitoring system =>page 44.
Function Action
The only time the central locking button does not work is when the SAFE LOCK mechanism is active =>page 42.
Please note the following when using the central locking button to lock the vehicle:
• The SAFELOCK mechanism will not be activa-ted =:>page 42.
• The anti-theft alarm will not be activated.
• it is not possible to open the doors or tailgate from the outside, for instance when stopped at traf-fic lights.
• The doors can be unlocked and opened from the inside by pulling the door release handle. You may have to pull the door release lever more than once.
• If the driver door is open, it will not be locked. This prevents you from locking yourself out of the vehicle.
Locking the vehicle and activating the SAFE-Press the® button on the remote control key once.
LOCK mechanism.
Locking the vehicle without activating the SAFELOCK mechanism.
Insert the vehicle key into the driver door lock cylinder and turn it to the closing position once.
Press the@ button on the remote control key twice.
Press the central locking button@ in the driver door once.
Insert the vehicle key into the driver door lock cylinder and turn it to the closing position twice.
Depending on the vehicle equipment level, when the ignition is switched off, the instrument cluster display may inform you about the activated SAFE-LOCK mechanism (SAFE LOCK).
The following applies when the SAFELOCK mechanism is deactivated:
• The vehicle can be unlocked and opened from the inside using the door release lever.
• The vehicle can be unlocked from the inside using the central locking button. .,.
Before the journey
• If the SAFELOCK mechanism has been activa-ted using the remote control key: the anti-theft alarm is active.
Indicator lamp in the driver door
After locking the vehicle:
• If the SAFELOCK mechanism has been activa-ted using the remote control key in the driver door lock cylinder: the anti-theft alarm is not active.
• The interior monitoring system and anti-tow alarm are deactivated.
Meaning
A red LED flashes for approximately 2 seconds, firstly at short inteNals and then more slowly. The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and then goes out. The LED light starts to flash again after approxi-mately 30 seconds.
The SAFELOCK mechanism is deactivated.
A red LED lights up steadily for approximately 30 seconds. Fault in the locking system. Go to a qualified workshop.
Notes for vehicles without SAFELOCK
mechanism
Please note the following when the vehicle is locked with the remote control key or with the vehi-cle key in the driver door lock cylinder:
• The anti-theft alarm and the interior monitoring system are immediately activated. All turn signals flash briefly to confirm activation.
Anti-theft alarm
rflt First read and observe the introductory 1..-.L::.U information and safety warnings & on page 39.
The anti-theft alarm makes it more difficult to break into the vehicle or steal it.
The anti-theft alarm system is automatically activa-ted when the vehicle is locked.
When does the system trigger an alarm?
The anti-theft alarm will sound an acoustic alarm for approximately 30 seconds and trigger a visible warning for up to 5 minutes if any of the following unauthorised actions are performed while the vehi-cle is locked:
• Mechanical unlocking of the vehicle with the ve-hicle key and failure to switch on the ignition within 15 seconds
• A door is opened.
A WARNING
Take care when using the SAFELOCK mecha-nism to avoid accidents or injuries.
• Never leave anybody in the vehicle if the vehicle has been locked using the remote control key. The doors can no longer be opened from the inside once the SAFELOCK mechanism is activated.
• Locked doors make it more difficult for emergency service personnel to gain access to the vehicle and provide assistance when needed. In an emergency, people locked in-side the vehicle would not be able to leave the vehicle by unlocking the doors.
• The tailgate is opened.
• The ignition is switched on using an invalid key.
• Movement inside the vehicle (in vehicles with interior monitoring).
• The vehicle is towed (vehicles with anti-tow alarm).
• The vehicle is lifted (vehicles with anti-tow alarm).
• Transportation of the vehicle on a ferry or train.
• Disconnection of the vehicle battery (only an acoustic alarm)
Switching off the alarm
Unlock the vehicle using the release button on the remote control key or insert the ignition key into the ignition lock. 11>-
Opening and closing 43
Lights and vision
Lights
0::0 Introduction
This chapter contains information on the following subjects:
Indicator lamps . . . . . . . . . . . . . . . . . 106
Turn signal and main beam lever . . 107 Switching lights on and off . . . . . . . . 108
Lights and vision -functions . . . . . . . . . . . . . . 109
Main beam assist ....................... 110
Masking or switching over headlights for driving abroad . . . . . . . . . 111
Coming Home and Leaving Home functions (orientation lighting).............. 112
Headlight range control, instrument and switch lighting . . . . . 113 Interior and reading lights . . . . . . . . . 114
Observe any country-specific regulations when us-ing vehicle lighting.
The driver is responsible for the correct headlight position and the correct headlight setting.
Additional information and warnings:
• Exterior views ""page 5
• Volkswagen information system =oo page 24
• Changing bulbs =oo page 432
Indicator lamps
A WARNING
Accidents and serious injuries can occur if roads are not sufficiently Illuminated and oth-er road users have difficulty seeing the vehi-cle, or cannot see it at all.
• Always switch the dipped beam head-lights on if it is dark, raining or visibility is poor.
A WARNING
Setting headlights too high, and the incorrect use of the main beam, could distract and daz-zle other road users. This can lead to acci-dents and serious injuries.
• Always ensure that the headlights are ad-j usted correctly.
• Never use the main beam or the headlight flasher if other road users could be dazzled.
[Qj First read and observe the introductory information and safety warnings & on page 106.
Indicator lamps in the instrument cluster
Lit up Possible cause Solution
Vehicle lighting not working partially or corn-Change the appropriate bulb 432. If all of the bulbs are in working order. go to a pletely. qualified workshop.
' Rear fog light switched on. J", =oopage 109.
,( The fog light is switched on.
Turn signal, left or right.
r The indicator lamp will flash twice as fast if If necessary, check the vehicle lights and the one of the turn signals on the vehicle or trailer trailer lights. is not working.
'111 Trailer turn signals in operation. 139.
106 Before the journey
Automatic headlight control AUTO
The automatic headlight control is merely an aid and will not always be able to detect all driving sit-uations.
If the light switch is in position AUTO, the vehicle lights and the lighting in instruments and switches will switch on and off automatically in the following situations => .&.:
Automatically switched on
• When the rain sensor detects darkness, e.g. when driving through tunnels.
• When the rain sensor detects that it is raining and switches the wipers on.
Automatically switched off
• When the rain sensor detects that there is enough light.
• When the wipers have not been used for a few minutes.
Static cornering light
When cornering slowly or travelling around very tight bends, a static cornering light is switched on automatically to illuminate the inside of the bend.
The static cornering light is integrated into the fog lights and only lights up at speeds below approxi-mately 40 km/h (25 mph).
When reverse gear is engaged, the static corner-ing light on both sides of the vehicle may switch on to provide better illumination of the area when ma-noeuvring.
Main beam assist
r-("'n First read and observe the introductory 1..-JcJl Information and safety warnings.&. on page 106.
Main beam assist can help to prevent other road users from being dazzled.
Main beam assist (Light Assist)
Within the limits of the system, the main beam as-sist automatically switches the main beam on at speeds of over approximately 60 kmlh (37 m ph),
110 I Before the journey
A WARNING
Accidents can occur if roads are not suffi-ciently Illuminated and other road users have difficulty seeing the vehicle, or cannot see it at all.
• The automatic headlight control (AUTO) only switches on the dipped beam headlights when there is a change In the level of bright-ness and not, for example, if it Is foggy.
• Never drive with daytime running lights if the street Is not sufficiently lit due to weather and lighting conditions. The daytime running lights are not bright enough to Illuminate the road ahead and to ensure that other road users are able to see you.
• The rear lights will not be switched on with the daytime running lights. If the rear lights are not switched on, the vehicle may not be visible to other road users If it Is dark, raining, or If visibility Is poor.
m In cool or damp weather, the interior of the l..!J headlights, rear lights and turn signals may mist up briefly. This is normal and does not affect the service life of the lighting system of your vehi-cle.
Main beam assist normally recognises illuminated areas such as towns and deactivates the main beam while driving through them. .,.
Interior and reading lights
0 ( )
ITT·0116
Fig. 88 In the headliner: switch for the interior or reading lights
871·01ll
Fig. 89 In the passenger compartment: interior lights with rotary knob and reading lights in the roof
[Q] First read and observe the Introductory information and safety warnings&. on page 106.
Button/Po-Function sition or switch position
0 Switches interior lights or reading lights off.
Switches on the interior lights.
Switches on door contact switch (central position). The interior lights are switched on automatically when the vehicle is unlocked, a door is opened or the vehicle key is removed from the ignition lock. The light extinguishes a few seconds after all doors are closed, when the vehicle is locked or the ignition is switched on.
Switches the reading lights on or off.
Lights in the stowage compartments and luggage compartment
A light will be switched on or off automatically when the stowage compartment on the front pas-senger side or the tailgate is opened or closed.
1141 Before the journey
m The reading lights go out when the vehicle is W locked or after a delay of a few minutes when the vehicle key is removed from the ignition lock. This prevents the battery from discharging.