2020 VOLKSWAGEN TRANSPORTER jump start

While driving .. ...... 257
Starting the engine, changing gear and parking
-Starting and stopping the engine .. 257
-Changing gears . . . . . . . . . .......... 260
-Braking, stopping and parking ......... 269
-Driving with respect for the environment 278
-Steering ........... 281
Driver assist systems
-Pull-away assist systems .... 282
-ParkPilot ............................ 287
-Reversing camera (Rear Assist) ....... 291
-Cruise control system (CCS) . . . . . ... 295
-Adaptive cruise control (ACC) ......... 298
-Area monitoring system (Front Assist) .. 307
-Lane change assist system (Side Assist) . .. . . .. .. . . . . . . . . .......... 312
-Driver Alert System (recommendation for rest breaks) . . . . . . . . . . ......... 315
-Adaptive chassis control (DCC) ........ 317
-Tyre monitoring system . . . . . . . ....... 318
Air conditioning system
-Heating, ventilating, cooling ........... 322
-Supplementary heaters (auxiliary air heater or auxiliary coolant heater) .... 332
At the filling station
-Filling the tank ....................... 340
-Fuel . . . . . . . . . . . . . . . . ........ 343
-Emission control system for diesel vehicles (AdBiue®j ................... 346
Cleaning and maintenance ...... 350
In the engine compartment
-Preparation for working in the engine compartment . . . . . . . . . . . . . . . . 350
-Engine oil ........................... 353
-Coolant ..................... 358
-Vehicle battery ....................... 362
Wheels and tyres
-Useful information about wheels and
tyres . . . . . . . . . . . . . . ..... 367
Vehicle care and maintenance
-Caring for and cleaning the vehicle exterior . . . . . . . . . . . . . . . . . . . ... 380
-Cleaning and caring for the interior ..... 388
-Accessories, modifications, repairs and renewal of parts . . . . . . . .... 394
-Mobile online services .. 402
-Consumer information 404
-Engine management system and exhaust purification system . . . .. 407
If and when ........................ 410
Practical tips
-Frequently asked questions ........... 410
-In an emergency ..................... 411
-Manual opening and closing . . . . . . . . . 413
-Vehicle toolkit . . ............... 416
-Hubcaps.. . .................... 417
-Changing a wheel .................... 420
-Breakdown set ....................... 425
-Fuses................ . . 429
-Changing bulbs . . . . . . . . .....•.... 432
-Jump starting . . . . . . .......... 443
-Tow-starting and towing . . . 446
Technical data ...
Technical data
-Vehicle data
-Petrol engines
-Diesel engines ..
Abbreviations
Index .......... .
... 450
... 450
......... 453
455
..... " ... 463
.. 465
Table of Contents 3

Key to Fig 133·
8REW8FWD Fast forward or reverse during playback. Press the button repeatedly to increase forward or reverse speed. If the§) button is pressed be-forehand, the slow-motion function has been activated.
@ §)PREY 81£XT Change to previous or next title/chapter.
§) PLAY /PAUSE Press once to start or interrupt playback. Press twice during playback and then press the B or 8 button to jump from scene to scene.
@STOP Stop playback.
Call up settings menu for the screen.
© (!) U/D(CH) Q no function
@ (!)VO!.Q Increase or lower the volume.
®l Switch sound on and off.
@ (ij ... (i) Numerical buttons
® @ Repeat the section selected between the first and second time the button was pressed.
@ Zoom into the current image. Press the button repeatedly to increase the zoom factor and finally to switch the zoom function off.
@ @) Switch repeat function on and off.
@ Skip to a chapter or piece of music.
@ §D Call up the TITLE menu of the DVD.
@ @ Select subtitles of DVDs with a multi-lingual subtitle function.
Replacing the battery
If the remote control unit no longer reacts when you press a button. the battery is empty and must be replaced.
• Slide open the cover on the rear of the remote control unit.
• Using a suitable thin object, lever the battery out of the battery compartment.
• Insert a new battery in the direction of the arrow 134
• Close the cover.
Swallowing batteries with a diameter of 20 mm or other lithium batteries can result in severe or even fatal injuries within a very short period of time.
• Always keep the remote control unit, key ring with batteries, spare batteries, round cells and other batteries that are larger than 20 mm out of the reach of children.
Settings on the LCD screen
rl'11 First read and observe the introductory L-W.f information and safety warnings & on page 165.
170 I Before the journey
• Call for medical help immediately you sus-pect that someone has swallowed a battery.
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• The remote control can be damaged if the battery is not changed properly.
• Unsuitable batteries can damage the remote control. Replace discharged batteries only with new batteries of the same voltage rating, size and specification.
• Ensure that the battery Is fitted the right way round.
Dispose of discharged batteries in accord-W ance with regulations governing the protec-tion of the environment.
r::l If the 0 symbol is displayed when you press l!J a button, the button will not function when a CD or DVD is inserted in the slot. The main menu can be used to choose different settings. .,.

While driving
Starting the engine, changing gear and parking
Starting and stopping the engine
o::n Introduction
This chapter contains information on the following subjects:
Ignition lock . . ......•........ 258
Starting the engine . . . . . • . • . . . . . . . . 258
Stopping the engine . . . . . . . . . . . . . . . . . . . . . 259
Electronic immobilizer . . . . . . . . . • . . . . . . . . . . 260
Immobilizer display
When a vehicle key is not valid or there is a fault in the system, this will be displayed in the Instrument cluster. The engine cannot be started.
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to start the engine instead.
Additional information and warnings:
• Vehicle key set =>page 36
• Changing gear =>page 260
• Braking, stopping and parking =>page 269
• Steering =>page 281
• Pull-away assist systems =>page 282
• Filling the tank =>page 340
• Fuel =>page 343
• Manual opening and dosing =>page 413
• Jump starting =>page 443
• Tow-starting and towing =>page 446
A WARNING
Switching the engine off while the vehicle Is moving makes it more difficult to stop the ve-hicle. This can lead to loss of control of the vehicle and to accidents and severe Injuries.
• Braking and steering support systems, the alrbag system, the belt tens loners and other items of safety equipment in the vehicle are only active when the engine is running.
A WARNING (Continued)
• The engine should only be switched off when the vehicle Is stationary.
A WARNING
The risk of serious Injury can be reduced with the engine running or when starting the en-glne.
• Never start or run the engine In unventlla-ted or closed spaces. The exhaust fumes contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose consciousness. it can also cause death.
• Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
• Never leave the vehicle unattended with the engine running, particularly if a gear or driving mode has been selected. The vehicle could move suddenly or something unexpec-ted may happen that may cause damage, fire and serious Injuries.
• Never use a start booster. Start boosters may explode and cause the engine to sud-denly run at high revs.
A WARNING
The components of the exhaust system be-come very hot. This can cause fires and sari-ous Injuries.
• Never park the vehicle where parts of the exhaust system can come Into contact with Inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, split fuel.
• Never apply additional undersea! or anti-corrosion coatings to the exhaust pipes, cat-a lytic converters or heat shields.
Starting the engine, changing gear and parking I 257

Driver assist systems
Pull-away assist systems
cr:n Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps . . . . . . . . . . . . . . 282
Start/stop system . . . . . . . . . . . . . . . . • . . . . . . . 283
Hill Hold Assist . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Hill Descent Assist . . . . . . . . . . . . . . . . . . . . . . . 285
Rear axle differential lock . . . . . . . . . . . . . . . . . 286
Additional information and warnings:
• Volkswagen information system =>page 24
• Braking, stopping and parking =>page 269
• Battery =>page 362
• Wheels and tyres =>page 367
• Accessories, modifications, repairs and renewal of parts =>page 394
• Jump starting =>page 443
Warning and indicator lamps
A WARNING
The intelligent technology of the pull-away assist systems cannot overcome the laws of physics or system-related vehicle limitations. Never let the extra convenience afforded by pull-away assist systems tempt you into tak-ing any risks when driving-this can cause accidents.
• Unintentional vehicle movements can cause serious Injury.
• The pull-away assist systems cannot re-place the driver's full concentration.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Pull-away assist systems cannot hold the vehicle in all hill start situations or brake it sufficiently on all slopes going downhill (e.g. if the ground is slippery or icy). m First read and observe the introductory information and safety warnings & on page 282.
Lit up Possible cause
Rear axle differential lock switched on . ...
Hill Descent Assist switched on.
(A) The start/stop system is available, automat-ic engine stop is active.
ex;
The start/stop system is not available. OR: the start/stop system has switched off the engine automatically.
Flashes Possible cause
The rear axle differential lock cannot be .... switched on .
Hill Descent Assist is regulating.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds. .,..
282 I While drivmg
Solution
=>page 286
=>page 285
=>page 283
Check whether all technical requirements have been fulfilled. If necessary, make sure that all technical requirements are fulfilled =>page 283.
Solution
=>page 286
=>page 285

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• Your vehicle is not suitable for use with bio-diesel and must not be filled up or driven with biodiesel. Failure to observe this point can re-sult in damage to the fuel system and engine.
• Some diesel manufacturers blend biodiesel with diesel fuel in compliance with European Standard 590 or an equivalent standard (in Ger-many). Use of this diesel is allowed and will not damage the engine or fuel system.
• The diesel engine has been developed for use with diesel only. For this reason, petrol, heating oil or other unsuitable fuels may not be used. These fuels can cause serious damage to the fuel system and engine.
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• The service life of the diesel particulate filter can be reduced considerably if diesels with a high sulphur content are used. A Voikswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content. Emission control system for diesel vehicles (AdBiue®)
o:::n Introduction
This chapter contains information on the following subjects:
Warning and indicator lamps Refilling Ad Blue® ... 347
348
SCR catalysts can be used to reduce emissions from diesel engines (SCR = Selective Catalytic Re-duction). The SCR catalyst uses Ad Blue® urea sol-ution to convert nitrogen oxides into nitrogen and water.
If the vehicle is equipped with this kind of emission control system for diesel vehicles, the filler neck for the Ad Blue® tank is located below the filler cap for the fuel tank.
The Ad Blue® level should be checked within the scope of the service work Service schedule.
Information on AdBiue®
The Ad Blue® consumption figures depend on the individual driving style, the system's operating tem-perature and the ambient temperature that the ve-hicle is operated in.
The vehicle is fitted with a separate tank for Ad Bl-ue®. The Ad Blue® tank holds approximately 13 li-tres. For technical reasons, the capacity may be slightly larger when refilling using refill bottles.
The Ad Blue® tank must never run empty. As of a remaining distance of approximately 2,400 km. the instrument cluster display will indicate that the
346 While drivmg
Ad Blue® must be refilled 348. If the re-maining range is 0 km, the engine cannot be star-ted anymore 347.
The Ad Blue® trademark is held by the German As-sociation of the Automobile Industry (VDA) in the USA, Germany, the European Union and other countries.
Additional information and warnings:
• Fuel 343
• Accessories, modifications, repairs and renewal of parts 394
A WARNING
If the AdBiue® level is too low, the vehicle cannot be restarted after the Ignition has been switched off. Starting with jump leads is also not possible.
• Refill AdBiue® at the latest when the re-maining distance reaches approximately 1,000 km.
• Never allow the Ad Blue® tank to run emp-ty.
A WARNING
Ad Blue® is an Irritant and corrosive fluid that can damage the skin, eyes and breathing passages upon contact.

Colour dis-Action play
Light yellow The electrolyte level of the vehicle
or without is too low. The vehicle battery
colour should be checked and replaced by a qualified workshop if necessary.
Black The electrolyte level of the vehicle battery is correct.
A WARNING
Any work on the vehicle battery can cause serious chemical burns, explosions and elec-trlc shocks.
• Always wear eye protection and protective gloves.
A WARNING (Continued)
• Electrolyte is very aggressive. lt can burn the skin and can cause blindness. When working with the battery, ensure that your hands, arms and face in particular are protec-ted from acid spillages.
• Never tilt the vehicle battery. Electrolyte may spill out of the battery vents and cause chemical burns.
• Never open a vehicle battery.
• if acid is spilt in your eye or on your skin, rinse immediately for several minutes with cold water. Then consult a doctor immediate-ly.
• If acid is swallowed, consult a doctor im-mediately. Charging, replacing, disconnecting and connecting the vehicle battery
r-"f'n First read and observe the introductory L-Jo:.l.l information and safety warnings & on page 362.
Charging the battery
The vehicle battery should always be charged by a qualified workshop, as the technology used in fac-tory-fitted batteries requires voltage-limited charg-ing => &. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
If the battery cannot be charged in a qualified workshop, the charging cables of a suitable battery charger must be connected as described in =>page 443, Jump starting for vehicles with a Start/Stop system.
Replacing a vehicle battery
The battery has been developed to suit the condi-tions of its location and has special safety features. If a vehicle battery has to be replaced, discuss the electromagnetic compatibility, size and necessary servicing, output and safety requirements for the new vehicle battery with a Volkswagen Commercial Vehicles dealer before purchase. The vehicle bat-tery should be replaced by a qualified workshop. Volkswagen Commercial Vehicles recommends us-ing a Volkswagen Commercial Vehicles dealership for this purpose.
Only maintenance-free vehicle batteries compliant with the standards TL 825 06 and VVV 7 50 73 should be used. These standards must be dated July 2012 or later.
Vehicles with a Start/Stop system =>page 282 or auxiliary heater =>page 332 are fitted with a special vehicle battery. These vehicle batteries may only be replaced by a vehicle battery with the same specifications.
Disconnecting the vehicle battery
Please note the following if the vehicle battery has to be disconnected from the electrical system in the vehicle:
• Switch off all electrical consumers and the igni-tion.
• Unlock the vehicle before disconnecting the battery in order to avoid triggering the alarm.
• First disconnect the negative cable and then the positive cable => &.
Connecting the vehicle battery
• Switch off all electrical consumers and the igni-tion before reconnecting the vehicle battery.
• First reconnect the positive cable and then the negative cable=>&.
Various indicator lamps may light up after the vehi-cle battery has been connected and the ignition is switched on. They will go out if you drive a short distance at a speed of 15-20 kmlh (10-12 mph). If the indicator lamps remain lit up, the vehicle should be checked by a qualified workshop.
if the vehicle battery was disconnected for long pe-riods, the system may not able to calculate or cor-rectly display the time when the next service is due =>page 19. Comply with the maximum permissible service intervals =>Booklet Service schedule. ""
In the engine compartment 365

• Use unleaded petrol only.
• Do not allow the fuel tank to run empty.
• Do not overfill engine oil 353.
• Do not tow-start the vehicle. Use jump leads 443.
If you notice misfiring, uneven running or loss of power when the vehicle is moving, reduce speed Immediately. The vehicle should be inspected at
Diesel particulate filter
r-f'n First read and observe the Introductory L-J,:,.IJ Information and safety warnings & on page 407.
The diesel particulate filter filters out soot particles in the exhaust gas. The soot particles gather in the filter and are burnt under high temperatures peri-odically (regeneration). Heat produced can warm the engine.
Regeneration can cause noises, light smells and delay in radiator fan irrespective of the outside temperature, even after the engine is switched off.
To assist the regeneration of diesel particle filter, Volkswagen recommends that you avoid making only short journeys. In vehicles with a DSG® dual clutch gearbox the engine speed can increase while the vehicle is being driven. However, the indi-cator lamp • will not light up.
Observe the following points to ensure that the ex-haust system and the diesel particulate filter will work properly for a long time:
the nearest qualified workshop. If this happens, un-bumt fuel can enter the exhaust system and es-cape into the atmosphere. The catalytic converter can also be damaged by overheating.
Even when the exhaust purification system is W working perfectly, there may be a smell of sulphur from the exhaust in some conditions. This depends on the sulphur content of the fuel being used. <1
• Only use diesel with low sulphur levels 343.
• Never use biodiesel, petrol or heating oil.
• Do not allow the fuel tank to run empty.
• Do not overfill engine oil 353.
• Do not tow-start the vehicle. Use jump leads =page 443.
Even when the exhaust purification system is W working perfectly, there may be a smell of sulphur from the exhaust in some conditions. This depends on the sulphur content of the fuel being used.
m Note for courier vehicles: vehicles with diesel l!J particulate filter are identified accordingly with Vehicle care and maintenance 409