2020 VOLKSWAGEN T-ROC Owners Manual

-Net Mobile online services
Opening and closing
Vehicle key
Functions of the vehicle key

Fig. 50 Vehicle key.
Key to Fig. 50
Central locking button: unlock the vehicle.
Unlock the boot lid separately.
Central locking button: lock the vehicle.
Fold the key bit in and out.
Indicator lamp: flashes when button is pressed.
Unlocking or locking the vehicle from outside
To unlock: press the button.
To lock: press the button.
Press the or button Opening and closing the boot lid
Unlocking: all turn signals flash twice.
Locking: all turn signals flash once.

WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. Otherwise, children or
unauthorised persons could lock the doors and the boot lid, start the engine or switch on the
ignition and operate electrical equipment, such as the electric windows.

in the vehicle in an emergency and may not be able to get themselves to safety. For example, locked
vehicles may be subjected to very high or very low temperatures depending on the season. This can
cause serious injuries and illness or fatalities, especially in the case of small children.
Never switch off the ignition while the vehicle is in motion. The steering column lock or steering lock
mechanism may be activated and you will no longer be able to steer the vehicle.

NOTICE
Every electric vehicle key contains electronic components. Protect the key from damage, moisture
and excessive vibration.
Replacing the button cell

Fig. 51 Vehicle key: replacing the button cell.
Key to Fig. 51
Cover.
Button cell.
Volkswagen recommends having the button cell changed at a Volkswagen dealership or by a
qualified workshop
Fold out the key bit.
Lever off the cover Fig.
0
Lever the button cell out of the battery compartment Fig.
0
Press the new button cell into the battery compartment
Press the cover onto the housing Fig.
0

DANGER
Swallowing batteries with a diameter of 20 mm or other button cells can result in serious or even
fatal injuries within a very short period of time.

that are larger than 20 mm out of the reach of children.
Call for medical help immediately you suspect that someone has swallowed a battery.

NOTICE
The vehicle key can be damaged if the button cell is not changed properly.
Unsuitable batteries can damage the vehicle key. Replace discharged batteries only with new
batteries of the same voltage rating, size and specification.
Make sure the polarity is correct when inserting the battery.

Dispose of discharged batteries in accordance with environmental regulations.
Synchronising the vehicle key
If you cannot lock or unlock the vehicle with the vehicle key, synchronise the vehicle key or replace
the button cell Replacing the button cell
Fold out the key bit.
Remove the cap on the driver door handle Opening and closing the driver door manually
Stand beside the vehicle.
Press the button on the vehicle key.
Unlock the vehicle using the key bit.
Fit the cap Opening and closing the driver door manually
The synchronisation process is complete.
Troubleshooting
Vehicle cannot be locked or unlocked
The remote control is subject to interference caused by obstacles, adverse weather conditions or
other transmitters operating in the same frequency range in the vicinity of the vehicle, e.g. mobile
devices.
OR: the central locking switches off briefly to protect it from overloading.
Close the driver door.
OR: synchronise the vehicle key Synchronising the vehicle key
Indicator lamp does not flash
If the indicator lamp in the vehicle key does not flash when a button is pressed, the button cell in the
vehicle key must be changed Replacing the button cell

Introduction
This chapter contains information on the followingsubjects:
Unlocking or locking the vehicle with
Troubleshooting
The Keyless Access locking and starting system enables the vehicle to be locked and unlocked
without active use of the key. For this purpose, a valid vehicle key must be within the vehicle's
range.
Unlocking or locking the vehicle with Keyless Access

Fig. 52 Keyless Access: operating ranges.

Fig. 53 In the door handle: sensors.
First read and observe the introductoryinformation and safety warnings
Unlocking and locking the vehicle
Touch the sensor Fig. 53on the inside of the driver or front passenger door handle.
Switch off the ignition.
Close driver or front passenger door.
Touch the sensor Fig. 53on the outside of the driver or front passenger door handle.

flashing once.
Locking and unlocking the boot lid
When the vehicle is locked, the boot lid will be unlocked automatically if you open it when a vehicle
key is located within the operating range of the boot lid Fig. 52
The boot lid is locked automatically after it is closed.
If the vehicle is completely unlocked, the boot lid will not lock automatically when closed.
Temporarily deactivating Keyless Access
Keyless Access can be deactivated temporarily as described below so that the vehicle cannot be
unlocked and started due to misuse by unauthorised third parties.
Lock the vehicle with the button in the vehicle key.
In addition, touch the sensor on the outside of the door handle Fig. 53once within five
seconds. Do not reach into the door handle.
Keyless Access is temporarily deactivated.
Check deactivation by waiting for at least ten seconds and then pull the door handle again. It should
not be possible to open the door.
When the vehicle is next unlocked, it can be unlocked only using the vehicle key. The Keyless Access
locking and starting system is reactivated the next time the vehicle is unlocked.
Operating the convenience functions
All electric windows and the glass roof can be closed automatically.
Keep a finger on the sensor Fig. 53of the driver or front passenger door handle for a few
seconds until the windows and glass roof are closed.
The sensor functions can be set in the Vehicle settings menu in the Infotainment system
Infotainment system controls and displays

The unlocking function is deactivated for a few seconds so that you can check that the vehicle has
been locked successfully.

If the message Keyless Access system faulty appears on the instrument cluster display, there may be
a malfunction in the Keyless Access system. Go to a qualified workshop.

If there is no vehicle key in the vehicle or if it is not detected, a message will be shown on the
instrument cluster display. This may occur if the vehicle key is subject to interference by another

or is covered by another item, e.g. an aluminium case Starting and stopping the
engine

If the vehicle has a DSG

the ignition has been switched off or the driver has switched off the
engine before leaving the vehicle.
A symbol in the instrument cluster display Displaysindicates if one or more doors are not closed
properly. Do not drive on! Open the appropriate door and then close it again.
This symbol is also visible when the ignition is switched off and will go out a few seconds after the
vehicle has been locked when all doors are closed.

WARNING
A door which is not closed properly could open suddenly while the vehicle is in motion. This could
lead to serious injuries.
Stop as soon as possible and close the door.
Make sure that the door is closed properly and that the lock has engaged. The closed door must be
flush with the surrounding body panels.
Doors should be opened or closed only when you are sure that nobody is in their path.

WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if the
vehicle is on a slope. This could lead to injuries.
Always hold doors by the handle when opening and closing doors.

WARNING
The opening and closing paths of the doors and boot lid are potential danger areas where injury can
occur.
The doors and boot lid should therefore be opened or closed only when you are sure that nobody is
in their path.

WARNING
Careless locking of the doors can cause serious injuries.
If the vehicle is locked from the outside, the doors and electric windows cannot be opened from the
inside.
The central locking system locks all doors. Locking the vehicle from the inside can prevent the doors
from being opened unintentionally and unauthorised persons from entering the vehicle. However,
locked doors can delay assistance to passengers inside the vehicle in the event of an accident or
emergency.

the inside using the central locking button. This may mean that people lock themselves in the
vehicle. People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may become extremely hot or cold, depending on the season.
This can cause serious injuries and illness or fatalities, especially in the case of small children.
Never leave anyone inside a locked vehicle. People in the vehicle could become trapped in an
emergency and will not be able to get themselves to safety.

NOTICE
When carrying out manual opening or closing, remove parts carefully and install them again
correctly in order to avoid damage to the vehicle.
Indicator lamp in the driver door
First read and observe the introductoryinformation and safety warnings
The central locking indicator lamp is located in the driver door Vehicle overviews
Vehicle is locked: a red LED flashes for approximately two seconds, firstly at short intervals and then
more slowly. The indicator lamp does not flash if the vehicle was locked with the central locking
button in the driver door Central locking button
Automatic locking and unlocking
First read and observe the introductoryinformation and safety warnings
Settings for central locking can be made in the Vehicle settings menu in the Infotainment system
Infotainment system controls and displays
Automatic locking (Auto Lock)
The vehicle can lock itself automatically at speeds above approximately 15 km/h (9 mph). The
indicator lamp in the central locking button will light up yellow when the vehicle is locked.
Automatic unlocking (Auto Unlock)
If one of the following conditions applies, all doors and the boot lid will be automatically unlocked:
The vehicle is at a standstill and the vehicle key has been removed.
In vehicles with DSG