
4TABLE OF CONTENTS
HIGHLANDER HV_U
Hood ..................................408
Positioning a floor jack ....... 409
Engine compartment .......... 410
12-volt battery .................... 416
Tires ................................... 418
Tire inflation pressure......... 430
Wheels ............................... 432
Air conditioning filter ........... 433
Cleaning the hybrid battery (trac- tion battery) air intake vents 
and filter ........................... 435
Electronic key battery ......... 438
Checking and replacing fuses ......................................... 439
Headlight aim ..................... 442
Light bulbs .......................... 443
7-1. Essential information Emergency flashers ........... 452
If your vehicle has to be stopped  in an emergency .............. 452
If the vehicle is trapped in rising  water ................................ 453
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 455
If you think something is wrong ......................................... 458
If a warning light turns on or a  warning buzzer sounds .... 460
If a warning message is dis- played .............................. 470
If you have a flat tire ........... 474
If the hybrid system will not start ......................................... 486
If you lose your keys .......... 488
If the fuel filler door cannot be  opened ............................. 488
If the electronic key does not  operate properly ............... 489If the 12-volt battery is dis-
charged ............................ 491
If your vehicle overheats .... 497
If the vehicle becomes stuck ......................................... 500
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 504
Fuel information ................. 514
Tire information .................. 516
8-2. Customization Customizable features ....... 526
8-3. Initialization Items to initialize ................ 538
9-1. For owners Reporting safety defects for U.S. owners ............................. 540
Seat belt instructions for Cana- dian owners (in French) ... 540
SRS airbag instructions for  Canadian owners (in French)......................................... 542
Headlight aim instructions for  Canadian owners (in French)......................................... 549
What to do if... (Troubleshooting)  ......................................... 55
2
Alphab
 etical Index.............. 555
7When trouble arises
8Vehicle specifications
9For owners
Index 

4076-3. Do-it-yourself maintenance
HIGHLANDER HV_U
6
Maintenance and care
Hybrid battery 
(traction bat-
tery) air intake 
vent ( P.435)• Vacuum cleaner, 
etc.
• Phillips screw- driver
Headlight aim 
( P.442)• Phillips-head 
screwdriver
Light bulbs 
( P.443)
• Bulb with same 
number and 
wattage rating as 
original
• Flathead screw- driver
• Wrench
Radiator and 
condenser 
(  P.414)
Tire inflation 
pressure 
( P.430)• Tire pressure 
gauge
• Compressed air  source
Washer fluid 
( P.415)
• Water or washer 
fluid containing 
antifreeze (for 
winter use)
• Funnel (used  only for adding 
water or washer 
fluid)
WA R N I N G
The engine compartment contains 
many mechanisms and fluids that 
may move suddenly, become hot, 
or become electrically energized. 
To avoid death or serious injury, 
observe the following precautions.
ItemsParts and tools■When working on the engine 
compartment
●Make sure that the “ACCES-
SORY” or “IGNITION ON” on 
the multi-information display 
and the “READY” indicator are 
both off.
●Keep hands, clothing and tools 
away from the moving fan and 
engine drive belt.
●Be careful not to touch the 
engine, power control unit, radi-
ator, exhaust manifold, etc. right 
after driving as they may be hot. 
Oil and other fluids may also be 
hot.
●Do not leave anything that may 
burn easily, such as paper and 
rags, in the engine compart-
ment.
●Do not smoke, c ause sparks or 
expose an open flame to fuel or 
the battery. Fuel and battery 
fumes are flammable.
■When working near the elec-
tric cooling fan or radiator 
grille
Be sure the power switch is off.
With the power switch in ON, the 
electric cooling fa n may automati-
cally start to run if the air condi-
tioning is on and/or the coolant 
temperature is high. ( P.414)
■Safety glasses
Wear safety glasses to prevent 
flying or falling material, fluid 
spray, etc. from getting in your 
eyes.
NOTICE
■If you remove the air cleaner 
filter
Driving with the ai r cleaner filter 
removed may cause excessive 
engine wear due to  dirt in the air. 

4126-3. Do-it-yourself maintenance
HIGHLANDER HV_Ube consumed while driving. In the 
following situatio
ns, oil consump-
tion may increase, and engine oil 
may need to be refilled in between 
oil maintenance intervals.
●When the engine is new, for 
example directly after purchasing 
the vehicle or after replacing the 
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine 
speeds or with  a heavy load, 
when towing, or when driving 
while accelerating o r decelerating 
frequently
●When leaving the engine idling for 
a long time, or wh en driving fre-
quently through heavy traffic
■After changing the engine oil
The engine oil maintenance data 
should be reset. Perform the follow-
ing procedures:
4.2-inch display
1 Press   or   of the meter 
control switch to select  .
2 Press   or   of the meter 
control switch, select   and 
then press and hold   .
3 Press   or   of the meter 
control switch, se lect “Oil Mainte-
nance” and then press  .
4 Select “Yes” and press  .
5 A message will be displayed on 
the multi-information display 
when the reset procedure has 
been completed.
7-inch display
1 Press   or   of the meter 
control switch to select  .
2 Press   or   of the meter 
control switch, select   and 
then press and hold   . 3
Press   or   of the meter 
control switch, select “Oil Mainte-
nance” and then press   .
4 Select “Yes” and press  .
5 A message will be displayed on 
the multi-inform ation display 
when the reset procedure has 
been completed.
WA R N I N G
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants 
which may cause skin disorders 
such as inflammation and skin 
cancer, so care should be taken 
to avoid prolonged and 
repeated contact. To remove 
used engine oil from your skin, 
wash thoroughly with soap and 
water.
●Dispose of used o il and filters 
only in a safe and acceptable 
manner. Do not dispose of used 
oil and filters in h ousehold trash, 
in sewers or onto the ground.
Call your Toyota dealer, service 
station or auto  parts store for 
information concerning recy-
cling or disposal.
●Do not leave used engine oil 
within the reach of children.
NOTICE
■To prevent serious engine 
damage
Check the oil le vel on a regular 
basis.
■When replacing the engine oil
●Be careful not to spill engine oil 
on the vehicle components.
●Avoid overfilling, or the engine 
could be damaged. 

5088-1. Specifications
HIGHLANDER HV_U
Rear
■Oil capacity (Drain and 
refillreference
*)
*: The engine oil capacity is a refer-
ence quantity to be used when 
changing the engine oil. Warm up 
the engine and turn off the hybrid 
system, wait more than 5 min-
utes, and check the oil level on 
the dipstick.
■Engine oil selection
“Toyota Genuine Motor Oil” is 
used in your Toyota vehicle. Use 
Toyota approved “Toyota Genu-
ine Motor Oil” or equivalent to 
satisfy the following grade and 
viscosity. Oil grade: API SN/RC multi-
grade engine oil
Recommended viscosity: SAE 
0W-16
Outside temperature
SAE 0W-16 is the best choice 
for good fuel economy and good 
starting in cold weather.
If SAE 0W-16 is not available, 
SAE 0W-20 oil may be used. 
However, it must be replaced 
Ty p ePermanent magnet synchronous 
motor
Maximum output40 kW
Maximum torque89 ft•lbf (121 N•m, 12.3 kgf•m)
Hybrid battery (traction battery)
Ty p eNickel-Metal hydride battery
Vo l t a g e7.2 V/module
Capacity6.5 Ah (3HR)
Quantity40 modules
Nominal voltage288 V
Lubrication system
With filter4.8 qt. (4.5 L, 4.0 Imp. 
qt.)
Without 
filter4.4 qt. (4.2 L, 3.7 Imp. 
qt.)