2020 TOYOTA HIGHLANDER HYBRID engine

3445-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
Select the S-FLOW mode
(P.345)
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside air mode switch.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A /C” on will dehu-
midify the air from the outlets and
defog the windshield effectively.
●If you turn “A/C” o ff, the windows
may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the r ecirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Eco air conditioning mode
When Eco drive mode is selected
using the driving mode select
switch, eco air conditioning mode
turns on.
When a drive mode other than Eco
drive mode is sele cted, eco air con-
ditioning mode may turn off.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restri cted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.316)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the air condi-
tioning eco mode will be turned on
automatically. Even in this case,
the air conditioning eco mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
is low
The dehumidification function may
not operate even when “A/C” is
pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring:

3795-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
Luggage compartment
■When turning the power
outlets off
1 Turn the connected devices
off.
2 Press the AC120V switch to
turn the power outlets off.
3 Disconnect each plug from
the power outlets.
4 Close the lid of each power
outlet.
■The power outlet can be used
when
The READY indicato r is illuminated.
■Rules/regulations regarding
idling stop
The engine will start automatically to
charge the hybrid battery (traction
battery) if its charge becomes low.
In some municipalities, if the engine
starts while the vehicle is parked or
stopped, it may violate local rules or
regulations regarding idling stop and
you may be penalized. Make sure to
check the local rules and regula-
tions before using the power outlets
while the vehicle is parked or
stopped.
■Power outlets
●When connecting a device, make
sure that the total power con-
sumption of all devices connected
to the 120 VAC power outlets is less than 1500 W. If a device is
connected and the power con-
sumption is exce
eded, a protec-
tion circuit will cut the power
supply and the p ower outlets will
not be able to be used.
●Depending on the device to be
used, the current flow may be high
and the initial peak wattage may
exceed 1500 W.
In this case, the protection circuit
may operate, and the power out-
lets may not be able to be used.
●Depending on the connected
device, it may cause interference
with TV and radio broadcasts.
●The voltage of the power outlets
cannot be measured with a com-
mercially available electrical tes-
ter. If it is necessary to check the
voltage, have the vehicle
inspected by your Toyota dealer.
●While a power outlet is being
used, a cooling fan sound may be
heard from near a rear seat. This
does not indicate a malfunction.
■Devices which may not operate
correctly
The following 120 VAC devices may
not operate properly even if their
power consumption is less than
1500 W:
●Devices with high initial peak watt-
age
●Measuring devices that process
precise data
●Devices that require an extremely
stable power supply
●Devices that require a constant
power supply from the power out-
let, such as a device with a timer.
■When the 120 VAC power out-
lets cannot be used
If the AC120V switch is pressed but
the switch indicator does not illumi-
nate, the protection circuit may have
operated.
In this case, perform the appropriate
procedures as follows.

3805-5. Using the other interior features
HIGHLANDER HV_U
●Disconnect the plug of each
device from the power outlets,
check that the total power con-
sumption of all devices to be con-
nected to the power outlets is less
than 1500 W, reconnect the
devices and then press the
AC120V switch again.
●Disconnect the plug of each
device from the p ower outlets,
check that the devices are not
malfunctioning, reconnect the
devices and then press the
AC120V switch again.
●Check the charge of the hybrid
battery (traction battery) ( P. 1 1 7 ) .
If the charge is low, shift the shift
lever to P, allow the engine to run
to charge the hybrid battery (trac-
tion battery), and then press the
AC120V switch again.
●If the temperature inside the vehi-
cle is high, such as after the vehi-
cle has been park ed in the sun,
use the air conditioning system to
sufficiently vent ilate or cool the
interior, and then press the
AC120V switch again.
●If the vehicle has been stopped in
a cold area, to pro tect the hybrid
battery (traction battery), the
power outlets may not be able to
be used. In this case, drive the
vehicle for a while to warm up the
hybrid battery (traction battery),
and then press the AC120V
switch again.
If the power outlets cannot be used
even after performing the appropri-
ate procedures above, have the
vehicle inspected by your Toyota
dealer.
WA R N I N G
■For safe use
Observe the following precau-
tions.
Failure to do so may lead to an
accident, resulting in death or
serious injury.
●Do not use devices such as the
following when driving:
• Devices which cannot be prop- erly secured within the vehicle.
• Devices which may distract the driver and be a hindrance to
safe driving, such as a TV, DVD
player, etc.
• Unsecured devices which gen- erate heat, such as a toaster,
microwave, electric heater, elec-
tric kettle, coffee maker, etc., as
they may cause burns or a fire
in the case of sudden braking or
an accident.
• Devices which may fall under the pedals and prevent the
brake pedal from being
depressed.
●Do not use devic es which pro-
duce steam while the windows
are closed. Doing so may cause
the windows to fog up, reducing
visibility and making it difficult to
drive safely. Also, the steam
may damage or negatively
affect other devices.
●Do not connect a malfunctioning
device to a powe r outlet, as
doing so may cause the power
outlets to become inoperable.
●Do not disconnect the plug of a
device while your hands are wet
or insert a pin or other object
into the power ou tlet. Also, if a
liquid or snow is on the power
outlet, dry the outlet before
using it.
●Do not attempt to modify, disas-
semble or repair a power outlet.
Also, do not replace the 120
VAC inverter with a commer-
cially available one. For infor-
mation on repairs, contact your
Toyota dealer.

3815-5. Using the other interior features
HIGHLANDER HV_U
5
Interior features
WA R N I N G
●Do not let children touch the
power outlets.
●Keep the power outlets free of
dust and foreign matter.
●If the plug of a device fits
loosely in a pow er outlet, even
though it is fully inserted,
replace the power outlet. For
information on replacement,
contact your Toyota dealer.
■Using the power outlets while
parked or stopped
Observe the following precau-
tions.
Failure to do so may lead to an
accident, possibl y resulting in
death or serious injury.
●Make sure to engage the park-
ing brake and shift the shift lever
to P.
●Do not leave the vehicle unat-
tended while the READY indica-
tor is illuminated and a device is
connected to a power outlet.
●Make sure that the hood is
closed. As the engine will start
automatically depending on the
condition of the vehicle, make
sure that nothing is left near or
contacting the ex haust pipes.
Also, do not put your head or
hands anywhere inside the
engine compartment, as the
cooling fan may operate sud-
denly. Keep hands and clothing
(especially a tie, scarf, etc.)
away from the fan as they may
get caught in a fan.
●Do not use the power outlets in
an area with poor ventilation or
an enclosed area, such as a
garage without a ventilation or
exhaust system, o r in an area
where the vehicle may become
surrounded by snow, as the
exhaust gasses may accumu-
late, causing a lack of oxygen.
●Do not use the power outlets if
the vehicle has a vehicle cover
installed.
●Do not sleep in the vehicle while
using devices such as an elec-
tric heater.
■Devices to be connected
Make sure to read a ny instruction
manual which came with a device
and observe any warnings on the
device. Do not connect a device
to a power outlet if the device is
malfunctioning or its plug is dam-
aged.
Do not use power outlets for med-
ical devices, as the output of the
power outlet may be cut, depend-
ing on the condition of the vehicle.
NOTICE
Observe the following precau-
tions.
Failure to do so may lead to the
power outlets no t operating cor-
rectly or damage to the vehicle or
a connected device.
■To avoid short circuit or mal-
function
●Do not set a dev ice which gen-
erates heat near the interior
components or on a seat. Heat
may cause these parts to melt
or burn.

393
HIGHLANDER HV_U
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 394
Cleaning and protecting the vehicle interior ........... 397
6-2. Maintenance Maintenance requirements.................................. 400
General maintenance.. 402
Emission inspection and maintenance (I/M) pro-
grams ........................ 404
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 406
Hood ........................... 408
Positioning a floor jack .................................. 409
Engine compartment ... 410
12-volt battery ............. 416
Tires ............................ 418
Tire inflation pressure.. 430
Wheels ......... ...............432
Air conditioning filter .... 433
Cleaning the hybrid battery (traction battery) air intake
vents and filter ........... 435
Electronic key battery.. 438
Checking and replacing fuses.......................... 439
Headlight aim .............. 442Light bulbs ...................
443

3956-1. Maintenance and care
HIGHLANDER HV_U
6
Maintenance and care
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WA R N I N G
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.
■When cleaning the windshield
(vehicles with rain-sensing
windshield wipers)
Set the wiper switch to off.
If the switch is in “AUTO”, the wip-
ers may operate unexpectedly in
the following situations, and may
result in hands being caught or
other serious injuries and cause
damage to the wiper blades.
AUTO
●When the upper part of the
windshield where the raindrop
sensor is located is touched by
hand
●When a wet rag o r similar is
held close to the raindrop sen-
sor
●If something bumps against the
windshield
●If you directly touch the raindrop
sensor body or if something
bumps into the raindrop sensor
■Precautions regarding the
exhaust pipe
Exhaust gasses cause the
exhaust pipe to become quite hot.
When washing the vehicle, be
careful not to touch the pipe until it
has cooled sufficiently, as touch-
ing a hot exhaust pipe can cause
burns.
■Precaution regarding the rear
bumper with Blind Spot Moni-
tor
If the paint of th e rear bumper is
chipped or scratched, the system
may malfunction.If this occurs,
consult your Toyota dealer.
NOTICE
■To prevent paint deteriora-
tion and corrosion on the
body and components (alumi-
num wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving nea r the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances
• If the vehicle becomes heavily soiled with d ust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface
●If the paint is chipped or
scratched, have it repaired
immediately.

4006-2. Maintenance
HIGHLANDER HV_U
6-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WA R N I N G
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.416)
General maintenance
Scheduled maintenance

4026-2. Maintenance
HIGHLANDER HV_U
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WA R N I N G
■If the hybrid system is operat-
ing
Turn the hybrid system off and
ensure that there is adequate
ventilation before performing
maintenance checks.
Engine compartment
ItemsCheck points
Brake fluid
Is the brake fluid at
the correct level?
(  P.414)
Engine/power
control unit
coolant
Is the
engine/power con-
trol unit coolant at
the correct level?
( P.413)
Engine oil
Is the engine oil at
the correct level?
( P.410)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.414)
Washer fluid
Is there sufficient
washer fluid?
( P.415)
Luggage compartment
ItemsCheck points
12-volt batteryCheck the connec-
tions. ( P.416)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Hybrid trans-
mission “Park”
mechanism
• When parked on a slope and the
shift lever is in P,
is the vehicle
securely
stopped?
ItemsCheck points