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4177-2. Steps to take in an emergency
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When trouble arises
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WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Vehicles without a smart key system: Do not turn the engine switch to the
“LOCK” position.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
● Vehicles with a smart key system: Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
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NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart key system: Do not tow the vehicle fro m the rear
when the engine switch is in the “LOCK” position or the key is removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart key system: Do not tow the vehicle from the rear
when the engine switch is off. The steering lock mechanism is n ot strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
■ To prevent damage to the vehic le during emergency towing
Do not secure cables or chains to the suspension components.
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7
When trouble arises
If you think something is wrong
●Fluid leaks un der the vehicle.
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points high er
than normal.
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
● Engine misses, stumbli ng or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
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4207-2. Steps to take in an emergency
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Fuel pump shut off system
Follow the procedure below to restart the engine after the system is
activated.
Vehicles without a smart key system
Turn the engine switch to the “ACC” or “LOCK” position.
Restart the engine.
Vehicles with a smart key system
Turn the engine switch to ACCESSORY mode or turn it off.
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
1
2
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7
When trouble arises
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(U.S.A.)
(Red) (Canada)
Brake system warning li ght (warning buzzer)
Indicates that:
• Low brake fluid; or
• The brake system is malfunctioning.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
Continuing to drive the vehicle may be dangerous.
*1
Low engine oil pressure warn ing light (warning buzzer)
Indicates abnormal engine oil pressure
The warning light may come on if the engine oil pressure
is too low.
A buzzer also sounds.
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
Continuing to drive the vehicle may be dangerous.
*1Charging system warning light
Indicates a malfunction in the vehicle’s charging system
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer
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(U.S.A.)
(Canada)
Malfunction indicator lamp (warning buzzer) Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic continuously variable transmission.
Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system; or
• The seat belt pretensioner system.
Have the vehicle inspected by your Toyota dealer
immediately.
(U.S.A.)
(Canada)
ABS warning light Indicates a malfunction in:
• The ABS; or
• The brake assist system.
Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes)
“RCTA OFF” indicator (if equipped)
When a buzzer sounds:
Indicates a malfunction in the RCTA (Rear Crossing Traffic
Alert) function
Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicates that the rear bumper around the radar sensor is
covered with dirt, etc. (P. 272)
Follow the instructions dis played on the multi-infor-
mation display. (P. 279)
Warning lightWarning light/Details/Actions
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When trouble arises
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Slip indicatorIndicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system; or
• The hill-start assist control system.
The light will flash when the VSC or the TRAC is operat-
ing. ( P. 287)
Have the vehicle inspected by your Toyota dealer
immediately.
(Yellow)
Brake system warning light
Indicates a malfunction in the electric parking brake
Have the vehicle inspected by your Toyota dealer
immediately.
*1
(Flashes)
Brake hold operated indicator
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota dealer
immediately.
(Flashes or
illuminates)
PCS warning light Indicates a malfunction in the PCS (Pre-Collision System)
or that the system is temporarily unavailable due to the
vehicle being extremely hot/cold, or dirt around a front
sensor, etc. ( P. 241, 431)
Follow the instructions dis played on the multi-infor-
mation display. (P. 241, 431)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
P. 241
*2
(Flashes) (U.S.A.)
(Flashes) (Canada)
Parking brake indicator (warning buzzer) It is possible that the parking brake is not fully engaged or
released
Operate the parking brake switch once again.
This light comes on when the parking brake is not
released. If the light turns off after the parking brake is ful ly
released, the system is operating normally.
Low fuel level warning light
Indicates that remaining fuel is approximately 2.0 gal.
(7.5 L, 1.6 Imp.gal.) or less
Refuel the vehicle.
Warning lightWarning light/Details/Actions
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4247-2. Steps to take in an emergency
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*3
Driver’s and front passenger’s seat belt reminder light
(warning buzzer) Warns the driver and/or front passenger to fasten their
seat belts.
Fasten the seat belt.
If the front passenger seat is occupied, the front pas-
senger’s seat belt also needs to be fastened to make
the warning light (warning buzzer) off.
*3
(On the center panel)
Rear passengers’ seat belt reminder lights (warning
buzzer)
Warn the rear passengers to fasten their seat belts
Fasten the seat belt.
Tire pressure warning light
When the light comes on:
Low tire inflation pressure such as
• Natural causes ( P. 4 2 7 )
• Flat tire ( P. 436)
Adjust the tire inflation pressure to the specified
level.
The light will turn off after a few minutes. In case
the light does not turn off even if the tire inflation
pressure is adjusted, have the system checked by
your Toyota dealer.
When the light comes on after blinking for 1 minute:
Malfunction in t he tire pressure warning system
( P. 4 2 7 )
Have the system checked by your Toyota dealer.
*1High engine coolant temperature warning light (warning
buzzer)
Indicates that the engine coolant temperature is too high
P. 457
Warning lightWarning light/Details/Actions