2020 TOYOTA C-HR Owners Manual (in English)

4097-1. Essential information
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When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase th e effort
required to slow the vehicle.
Shift the shift lever to N.
If the shift lever is shifted to N
After slowing down, stop the vehi cle in a safe place by the road.
Stop the engine.
If the shift lever cann ot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicl e
speed as much as possible.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, st op the vehicle using the follow-
ing procedure:
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4107-1. Essential information
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Vehicles without a smart key
system: Stop the engine by
turning the engine switch to the
“ACC” position.
Vehicles with a smart key sys-
tem: To stop the engine, press
and hold the engine switch for
2 consecutive seconds or more,
or press it briefly 3 times or
more in succession.
Stop the vehicle in a s afe place by the road.4
Press and hold for 2 seconds or
more, or press briefly 3 times or
more
Q
WARNING
■If the engine has to be tu rned off while driving
● Power assist for the brakes and steering wheel will be lost, ma king the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart key system: Never attempt to remove the key, as
doing so will lock the steering wheel.
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4117-1. Essential information
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When trouble arises
If the vehicle is trapped in rising water
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door cannot be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window cannot be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rise s to the
point that the water pressure i nside of the vehicle equals the water
pressure outside of the vehicl e, and then open the door and exi t the
vehicle.
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The front side windows and rear side windows, as well as the re ar window
can be shattered with an emergency hammer
* used for emergency escape.
However, an emergency hammer cannot shatter the windshield as i t is lam-
inated glass.
*: Contact your Toyota dealer or aftermarket accessory manufacturer for fur-
ther information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is n ot possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.

4127-2. Steps to take in an emergency
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If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing

4137-2. Steps to take in an emergency
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When trouble arises
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Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

4147-2. Steps to take in an emergency
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If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for at most 50 miles (80 km) at under 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
Only the front towin g eyelets may be used.
Using a flatbed truck
Emergency towing

4157-2. Steps to take in an emergency
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When trouble arises
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Take out the towing eyelet. (P. 437)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Emergency towing procedure
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4167-2. Steps to take in an emergency
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Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Vehicles without a smart key system: Enter the vehicle being to wed
and start the engine.
If the engine does not start, turn the engine switch to the “ON ” position.
Vehicles with a smart key system: Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the engine switch to IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 1 9 1
■While towing
If the engine is not running, the power assist for the brakes a nd steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in the luggage compartment. ( P. 437)
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