2020 Ram ProMaster City transmission

4
WARNING LIGHTS AND MESSAGES .......................... 84
Red Warning Lights ...................................................... 84
Yellow Warning Lights................................................. 88
Green Indicator Lights .................................................. 92
Blue Indicator Lights ..................................................... 93
 ONBOARD DIAGNOSTIC SYSTEM — OBD II ............. 94
Onboard Diagnostic System (OBD II)
Cybersecurity ................................................................. 94
 EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ....................................................................... 95
SAFETY
SAFETY FEATURES ........................................................... 97
Four-Wheel Anti-Lock Brake System (ABS) ............ 97
Electronic Brake Control (EBC) System .................... 98
 AUXILIARY DRIVING SYSTEMS .................................. 103
Tire Pressure Monitoring System (TPMS) ............. 103
 OCCUPANT RESTRAINT SYSTEMS ........................... 108
Occupant Restraint Systems ...................................... 108
Important Safety Precautions .................................... 108
Seat Belt Systems ........................................................ 109
Supplemental Restraint Systems (SRS) .................... 120
Child Restraints ......................................................... 133
Transporting Pets ..................................................... 153 
SAFETY TIPS ...................................................................153
Transporting Passengers ............................................153
Exhaust Gas ..............................................................153
Safety Checks You Should Make Inside
The Vehicle ..................................................................154
Periodic Safety Checks You Should Make Outside
The Vehicle ...................................................................156
STARTING AND OPERATING
STARTING THE ENGINE ..............................................157
Automatic Transmission.............................................157
Normal Starting ........................................................... 157
Cold Weather Operation ...........................................158
Extended Park Starting ...............................................158
If Engine Fails To Start ..............................................158
After Starting ................................................................159
 ENGINE BLOCK HEATER — IF EQUIPPED .............159
 ENGINE BREAK-IN RECOMMENDATIONS ............160
 PARKING BRAKE ........................................................... 161
 AUTOMATIC TRANSMISSION ....................................163
Key Ignition Park Interlock ........................................164
Brake/Transmission Shift Interlock System ............164
Nine-Speed Automatic Transmission ......................164
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 4

5
POWER STEERING ......................................................... 171
Power Steering Fluid Check ...................................... 171
 SPEED CONTROL — IF EQUIPPED ............................. 172
To Activate ................................................................... 172
To Set A Desired Speed .............................................. 173
To Vary The Speed Setting ......................................... 173
To Accelerate For Passing .......................................... 174
To Resume Speed ........................................................ 175
To Deactivate ............................................................... 175
 PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ................................................................... 175
ParkSense Rear Park Assist Sensors ......................... 176
ParkSense Rear Park Assist Alerts ............................ 176
ParkSense Rear Park Assist Failure Indications...... 177
Cleaning The ParkSense Rear Park Assist
System ........................................................................... 178
ParkSense Rear Park Assist System Usage
Precautions ................................................................... 178
 PARKVIEW REAR BACK UP CAMERA ..................... 179
 REFUELING THE VEHICLE .......................................... 181 
VEHICLE LOADING ......................................................182
Vehicle Certification Label .......................................182
Gross Vehicle Weight Rating (GVWR) ...................183
Gross Axle Weight Rating (GAWR) .........................183
Tire Size .........................................................................183
Rim Size.........................................................................183
Inflation Pressure .........................................................183
Curb Weight .................................................................183
Overloading ..................................................................183
Loading ......................................................................184
 TRAILER TOWING ........................................................184
Common Towing Definitions ....................................184
Trailer Hitch Classification.........................................187
Trailer Towing Weights (Maximum Trailer
Weight Ratings) .........................................................188
Trailer And Tongue Weight ......................................188
Towing Requirements ................................................189
Towing Tips .................................................................193
 RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) ...................................195
Towing This Vehicle Behind Another Vehicle ...... 195

Recreational Towing — Automatic Transmission ...... 195

2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 5

7
DEALER SERVICE ........................................................... 248
Engine Oil ................................................................... 248
Engine Oil Filter ......................................................... 250
Engine Air Cleaner Filter ......................................... 250
Air Conditioner Maintenance ................................. 251
Body Lubrication ....................................................... 252
Windshield Wiper Blades ......................................... 252
Exhaust System ........................................................... 253
Cooling System .......................................................... 255
Brake System ............................................................... 260
Power Steering Fluid................................................... 261
Automatic Transmission ........................................... 261
Upfitter Connectors — If Equipped.......................... 263
 RAISING THE VEHICLE ............................................... 266
 TIRES................................................................................... 266
Tire Safety Information ............................................ 266
Tires — General Information .................................... 276
Tire Types ..................................................................... 282
Spare Tires — If Equipped ....................................... 283
Wheel And Wheel Trim Care ................................. 285
Tire Chains (Traction Devices) ................................. 287
Tire Rotation Recommendations ............................... 287 
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...............................................288
Treadwear .....................................................................288
Traction Grades............................................................ 289
Temperature Grades ................................................... 289
 STORING THE VEHICLE .............................................289
 BODYWORK ......................................................................290
Protection From Atmospheric Agents ....................290
Body And Underbody Maintenance .........................290
Preserving The Bodywork .......................................... 291
 INTERIORS .......................................................................292
Seats And Fabric Parts ................................................292
Plastic And Coated Parts ............................................292
Leather Parts.................................................................293
Glass Surfaces ..............................................................293
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 7

10
INTRODUCTION
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured
that it represents precision workmanship, distinctive styling,
and high quality. This Owner’s Manual has been prepared
with the assistance of service and engineering specialists to
acquaint you with the operation and maintenance of your
vehicle. It is supplemented by Warranty Information, and
customer-oriented documents located online. Within this
information, you will find a description of the services that
FCA US LLC offers to its customers, the vehicle's warranty
coverage, and the details of the terms and conditions for
maintaining its validity. Please take the time to read all of
these publications carefully before driving your vehicle for
the first time. Following the instructions, recommendations,
tips, and important warnings in this manual will help assure
safe and enjoyable operation of your vehicle. Be sure you are
familiar with all vehicle controls, particularly those used for
braking, steering, transmission, and transfer case shifting (if
equipped). Learn how your vehicle handles on different road
surfaces. Your driving skills will improve with experience.This Owner’s Manual describes all versions of this vehicle.
Options and equipment dedicated to specific markets or
versions are not expressly indicated in the text. Therefore,
you should only consider the information which is related to
the trim level, engine, and version that you have purchased.
Any content introduced throughout the Owner’s Informa
-
tion, that may or may not be applicable to your vehicle, will
be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use
your vehicle in the best possible way. FCA US LLC aims at a
constant improvement of the vehicles produced. For this
reason, it reserves the right to make changes to the model
described for technical and/or commercial reasons. For
further information, contact an authorized dealer.
When it comes to service, remember that an authorized
dealer knows your vehicle best, has factory-trained
technicians and genuine MOPAR® parts, and cares about
your satisfaction.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 10

18 GETTING TO KNOW YOUR VEHICLE
(Continued)
Key-In-Ignition Reminder
Opening the driver's door when the key is in the ignition and
the ignition switch position is STOP (OFF/LOCK) sounds a
signal to remove the key.
WARNING!
• Before exiting a vehicle, always shift the transmission into PARK, apply the parking brake, and remove the
key fob from the vehicle. When leaving the vehicle,
always lock your vehicle. In case you switch off the
vehicle and the transmission is not in PARK position, a
warning message will appear on the cluster which
suggests you to shift the transmission into PARK posi -
tion and, then, you can remove the key within 15
seconds. If 15 seconds expire, you have to rotate the key
from OFF/LOCK position to ON/RUN position and
come back to OFF/LOCK position in order to remove
the key.
• Never leave children alone in a vehicle, or with access to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
• Do not leave the key fob in or near the vehicle, or in alocation accessible to children. A child could operate
power windows, other controls, or move the vehicle.
• Do not leave children or animals inside parked vehicles in hot weather. Interior heat build-up may cause
serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove the
key from the ignition and lock all the doors when
leaving the vehicle unattended.
WARNING! (Continued)
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 18

GETTING TO KNOW YOUR INSTRUMENT PANEL 87
If the light continues to flash when the vehicle is running,
immediate service is required and you may experience
reduced performance, an elevated/rough idle, or engine
stall and your vehicle may require towing. The light will
come on when the ignition is placed in the ON/RUN or
MAR/ON/RUN position and remain on briefly as a bulb
check. If the light does not come on during starting, have the
system checked by an authorized dealer.
Engine Coolant Temperature Warning Light This warning light warns of an overheated engine
condition. If the engine coolant temperature is too
high, this indicator will illuminate and a single
chime will sound. If the temperature reaches the upper limit,
a continuous chime will sound for four minutes or until the
engine is able to cool, whichever comes first.
If the light turns on while driving, safely pull over and stop
the vehicle. If the A/C system is on, turn it off. Also, shift the
transmission into NEUTRAL (N) and idle the vehicle. If the
temperature reading does not return to normal, turn the
engine off immediately and call for service.
Refer to “If Your Engine Overheats” in “In Case Of Emer -
gency” for further information. Oil Pressure Warning Light
This warning light will illuminate to indicate low
engine oil pressure. If the light turns on while
driving, stop the vehicle, shut off the engine as soon
as possible, and contact an authorized dealer. A chime will
sound when this light turns on.
Do not operate the vehicle until the cause is corrected. This
light does not indicate how much oil is in the engine. The
engine oil level must be checked under the hood.
Transmission Temperature Warning Light — If Equipped
This warning light will illuminate to warn of a high
transmission fluid temperature. This may occur with
strenuous usage such as trailer towing. If this light
turns on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light turns
off, you may continue to drive normally.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is illuminated
you could cause the fluid to boil over, come in contact
with hot engine or exhaust components and cause a fire.
3
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 87

88 GETTING TO KNOW YOUR INSTRUMENT PANEL
Seat Belt Reminder Warning Light When the ignition is first placed in the ON/RUN or
MAR/ON/RUN position, if the driver’s seat belt is
unbuckled, a chime will sound and the light will
turn on. When driving, if the driver or front passenger seat
belt remains unbuckled, the Seat Belt Reminder Light will
flash or remain on continuously and a chime will sound.
Refer to “Occupant Restraint Systems” in “Safety” for
further information.
Transmission Fault Warning Light
This light will illuminate (together with a message in
the instrument cluster display and a buzzer) to indi -
cate a transmission fault. Contact your authorized
dealer if the message remains after restarting the engine. Engine Oil Level Warning Light
This warning light appears on the panel when the
engine oil level falls below the minimum recom -
mended value. Restore the correct engine oil level or
contact your authorized dealer for service.
Yellow Warning Lights
Anti-Lock Brake System (ABS) Warning Light

This light monitors the Anti-Lock Brake System (ABS).
The light will turn on when the ignition is placed in the
ON/RUN or MAR/ON/RUN position and may stay
on for as long as four seconds.

If the ABS light remains on or turns on while driving, then
the Anti-Lock portion of the brake system is not functioning
and service is required. However, the conventional brake
system will continue to operate normally if the brake
warning light is not on.
If the ABS light is on, the brake system should be serviced as
soon as possible to restore the benefits of Anti-Lock Brakes.
If the ABS light does not turn on when the ignition is placed
in the ON/RUN or MAR/ON/RUN position, have the light
inspected by an authorized dealer.
CAUTION!
Continuous driving with the Transmission Temperature
Warning Light illuminated will eventually cause severe
transmission damage or transmission failure.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 88

GETTING TO KNOW YOUR INSTRUMENT PANEL 91
Engine Check/Malfunction Indicator Warning Light (MIL)
The Engine Check/Malfunction Indicator Light
(MIL) is a part of an Onboard Diagnostic System
called OBD II that monitors engine and automatic
transmission control systems. This warning light will illu -
minate when the ignition is in the ON/RUN position before
engine start. After placing the ignition to the ON/RUN
position, if there is a problem with the Sentry Key System,
the Vehicle Security Light will turn on. This condition will
result in the engine being shut off after two seconds. If the
bulb does not come on when turning the ignition switch
from OFF to ON/RUN, have the condition checked
promptly.

NOTE:
This warning light will illuminate when the vehicle security
alarm system has detected an attempt to break into the
vehicle.
Certain conditions, such as a loose or missing gas cap, poor
quality fuel, etc., may illuminate the light after engine start.
The vehicle should be serviced if the light stays on through
several typical driving styles. In most situations, the vehicle
will drive normally and will not require towing. When the engine is running, the MIL may flash to alert
serious conditions that could lead to immediate loss of
power or severe catalytic converter damage. The vehicle
should be serviced by an authorized dealer as soon as
possible if this occurs.
WARNING!
A malfunctioning catalytic converter, as referenced
above, can reach higher temperatures than in normal
operating conditions. This can cause a fire if you drive
slowly or park over flammable substances such as dry
plants, wood, cardboard, etc. This could result in death
or serious injury to the driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction Indicator Light
(MIL) on could cause damage to the vehicle control
system. It also could affect fuel economy and
driveability. If the MIL is flashing, severe catalytic
converter damage and power loss will soon occur.
Immediate service is required.3
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 91