2
INTRODUCTION
INTRODUCTION .............................................................. 10
HOW TO USE THIS MANUAL ....................................... 11
Essential Information .................................................... 11
Symbols ........................................................................... 11
WARNINGS AND CAUTIONS ....................................... 12
VAN CONVERSIONS/CAMPERS ................................ 12
VEHICLE MODIFICATIONS/ALTERATIONS ........... 12
GETTING TO KNOW YOUR VEHICLE
KEYS ..................................................................................... 13
Key Fob ........................................................................... 13
To Lock The Doors ........................................................ 15
Sound Horn With Lock................................................. 15
Key Fob Battery Replacement...................................... 15
Programming Additional Key Fobs .......................... 16
General Information ...................................................... 16
IGNITION SWITCH .......................................................... 17
Ignition Key Removal ................................................. 17
Key-In-Ignition Reminder ........................................... 18
SENTRY KEY ..................................................................... 19
Replacement Keys ........................................................ 19
General Information ...................................................... 20
VEHICLE SECURITY ALARM — IF EQUIPPED .........21
To Arm The System .......................................................21
To Disarm The System ..................................................21
Rearming Of The System ..............................................21
Security System Manual Override ..............................21
DOORS .................................................................................22
Door Locks .....................................................................22
Sliding Side Door ...........................................................24
Child Lock System .........................................................27
Double Rear Swing Doors ............................................28
SEATS ................................................................................29
Manual Adjustment (Front Seats) ...............................30
Heated Seats — If Equipped ........................................32
Folding Rear Seat — If Equipped ................................33
HEAD RESTRAINTS .........................................................34
Front Adjustment...........................................................35
Rear Adjustment ............................................................35
Front Removal ................................................................36
Rear Removal .................................................................37
STEERING WHEEL ............................................................38
Tilt/Telescoping Steering Column ...........................38
MIRRORS ............................................................................38
Inside Day/Night Mirror — If Equipped ..................38
Outside Mirrors .............................................................39
Power Outside Mirrors — If Equipped .....................41
Vanity Mirror .................................................................42
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 2
6
DRIVING TIPS................................................................... 196
Driving On Slippery Surfaces ................................... 196
Driving Through Water ............................................. 197
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .............................. 199
BULB REPLACEMENT .................................................. 200
Replacement Bulbs ................................................... 200
Replacing Exterior Bulbs ............................................ 201
Replacing Interior Bulbs ............................................. 203
FUSES.................................................................................. 206
Underhood Fuses......................................................... 206
Interior Fuses................................................................ 209
Central Unit Fuse Panel .............................................. 211
JACKING AND TIRE CHANGING ............................... 212
Jack Location — If Equipped ..................................... 212
Removing The Spare Tire — If Equipped ................ 213
Preparations For Jacking ........................................... 217
Jacking Instructions ..................................................... 218
Vehicles With Alloy Wheels ...................................... 224
Vehicles Equipped With Wheel Covers ................... 226
TIRE SERVICE KIT — IF EQUIPPED ........................... 227
Tire Service Kit Storage .............................................. 227
Tire Service Kit Usage ................................................. 227
JUMP STARTING..............................................................231
Preparations For Jump Starting ................................. 231
Jump Starting Procedure ............................................232
IF YOUR ENGINE OVERHEATS ..................................234
IGNITION KEY REMOVAL OVERRIDE ......................235
GEAR SELECTOR OVERRIDE .....................................236
FREEING A STUCK VEHICLE ......................................237
TOWING A DISABLED VEHICLE ...............................238
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ...............................................................240
EVENT DATA RECORDER (EDR)................................. 240
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .............................................241
Maintenance Plan ........................................................242
ENGINE COMPARTMENT .......................................... 245
Engine Compartment — 2.4L ....................................245
Checking Oil Level ......................................................246
Adding Washer Fluid .................................................246
Maintenance-Free Battery .......................................... 247
Pressure Washing ........................................................248
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 6
GETTING TO KNOW YOUR VEHICLE 15
To Lock The Doors
Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash to acknowledge the
signal. If a door is open, the turn signal lights will flash at an
increased rate. This is to indicate that a door is still open.
Horn activation settings after a Radio Frequency (RF) lock
command can be adjusted manually. Refer to “Uconnect
Settings” in “Multimedia” for further information.
Locking Doors With A Key
1. Insert the key with either side up.
2. Turn the key to the right to lock the door.
3. Turn the key to the left to unlock the door.
Refer to “Dealer Service” in “Servicing And Maintenance”
for maintenance procedures.
Sound Horn With Lock
This feature will cause the horn to chirp when the doors are
locked with the key fob. This feature can be turned on or
turned off. To change the current setting, refer to “Uconnect
Settings” in “Multimedia” for further information.
Key Fob Battery Replacement
NOTE:
Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/perchlorate.
The recommended replacement battery is CR2032.
1. Push the mechanical key release button and release the mechanical key to access the battery case screw located on
the side of the key fob.
2. Rotate the screw located on the side of the key fob using a small screwdriver.
2
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 15
GETTING TO KNOW YOUR INSTRUMENT PANEL 95
For further information, refer to “Cybersecurity” in
“Multimedia”.
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS
In some localities, it may be a legal requirement to pass an
inspection of your vehicle's emissions control system. Failure
to pass could prevent vehicle registration.For states that require an Inspection and Mainte -
nance (I/M), this check verifies the “Malfunction
Indicator Light (MIL)” is functioning and is not on
when the engine is running, and that the OBD II system is
ready for testing.
Normally, the OBD II system will be ready. The OBD II
system may not be ready if your vehicle was recently
serviced, recently had a depleted battery or a battery
replacement. If the OBD II system should be determined not
ready for the I/M test, your vehicle may fail the test.
WARNING!
• ONLY an authorized service technician should connect equipment to the OBD II connection port in order to
read the VIN, diagnose, or service your vehicle.
• If unauthorized equipment is connected to the OBD II connection port, such as a driver-behavior tracking
device, it may:
• Be possible that vehicle systems, including safety related systems, could be impaired or a loss of
vehicle control could occur that may result in an
accident involving serious injury or death.
• Access, or allow others to access, information stored in your vehicle systems, including personal
information.
3
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 95
96 GETTING TO KNOW YOUR INSTRUMENT PANEL
Your vehicle has a simple ignition actuated test, which you
can use prior to going to the test station. To check if your
vehicle's OBD II system is ready, you must do the following:
1. Cycle the ignition switch to the ON position, but do notcrank or start the engine.
NOTE:
If you crank or start the engine, you will have to start this test
over.
2. As soon as you cycle the ignition switch to the ON posi -
tion, you will see the “Malfunction Indicator Light (MIL)”
symbol come on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
• The MIL will flash for about 10 seconds and then return to being fully illuminated until you turn OFF the igni -
tion or start the engine. This means that your vehicle's
OBD II system is not ready and you should not proceed
to the I/M station.
• The MIL will not flash at all and will remain fully illumi
-
nated until you place the ignition in the off position or
start the engine. This means that your vehicle's OBD II
system is ready and you can proceed to the I/M station.
If your OBD II system is not ready, you should see an autho -
rized dealer or repair facility. If your vehicle was recently
serviced or had a battery failure or replacement, you may
need to do nothing more than drive your vehicle as you
normally would in order for your OBD II system to update.
A recheck with the above test routine may then indicate that
the system is now ready.
Regardless of whether your vehicle's OBD II system is ready
or not, if the MIL is illuminated during normal vehicle
operation you should have your vehicle serviced before
going to the I/M station. The I/M station can fail your
vehicle because the MIL is on with the engine running.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 96
206 IN CASE OF EMERGENCY
FUSESUnderhood Fuses
The Front Distribution Unit is located on the right side of the
engine compartment, next to the battery. To access the fuses,
remove fasteners and remove the cover.
Front Distribution Unit
The ID number of the electrical component corresponding to
each fuse can be found on the back of the cover.WARNING!
• When replacing a blown fuse, always use an appro -
priate replacement fuse with the same amp rating as the
original fuse. Never replace a fuse with another fuse of
higher amp rating. Never replace a blown fuse with
metal wires or any other material. Do not place a fuse
inside a circuit breaker cavity or vice versa. Failure to
use proper fuses may result in serious personal injury,
fire and/or property damage.
• Before replacing a fuse, make sure that the ignition is off and that all the other services are switched off and/
or disengaged.
• If the replaced fuse blows again, contact an authorized dealer.
• If a general protection fuse for safety systems (air bag system, braking system), power unit systems (engine
system, transmission system) or steering system blows,
contact an authorized dealer.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 206
336
B
Battery................................................................................. 86, 247 Charging System Light......................................................... 86
Keyless Key Fob Replacement ............................................ 15
Belts, Seat ................................................................................. 154
Body Builders Guide ................................................................ 12
Body Mechanism Lubrication ............................................... 252
B-Pillar Location...................................................................... 272
Brake Assist System .................................................................. 98
Brake Fluid ............................................................................... 304
Brake System ................................................................... 260, 295 Anti-Lock (ABS) .................................................................... 97
Fluid Check .................................................................. 260, 304
Master Cylinder................................................................... 260 Parking.................................................................................. 161
Warning Light ....................................................................... 85
Brake, Parking ......................................................................... 161
Brake/Transmission Interlock .............................................. 164
Bulb Replacement ................................................................... 200
Bulbs, Light ...................................................................... 156, 200 C
Camera, Rear ........................................................................... 179
Capacities, Fluid...................................................................... 301
Caps, Filler Fuel ........................................................................................ 181Oil (Engine) .................................................................. 245, 249 Power Steering .....................................................................171
Radiator (Coolant Pressure)...............................................257
Car Washes ..............................................................................291
Carbon Monoxide Warning ...........................................153, 300
Cargo Area Cover .....................................................................66
Cargo Area Features .................................................................66
Cargo Compartment .................................................................66
Cargo Tie-Downs ......................................................................66
Cellular Phone .........................................................................320
Certification Label ...................................................................182
Chains, Tire ..............................................................................287
Changing A Flat Tire ......................................................212, 266
Chart, Tire Sizing .................................................................... 268
Check Engine Light (Malfunction Indicator Light)..............95
Checking Your Vehicle For Safety ........................................153
Checks, Safety ..........................................................................153
Child Restraint.........................................................................133
Child Restraints Booster Seats ........................................................................137Child Seat Installation.................................................147, 151
How To Stow An unused ALR Seat Belt .........................144Infant And Child Restraints...............................................136
Locating The LATCH Anchorages ...................................142
Lower Anchors And Tethers For Children .....................139Older Children And Child Restraints ..............................136Seating Positions..................................................................138
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 336
340
Descriptions ........................................................................... 92
Display .................................................................................... 77
Display Controls.................................................................... 77
Engine Oil Reset .................................................................... 80
Instrument Panel Lens Cleaning .......................................... 292
Interior And Instrument Lights .............................................. 46 Interior Appearance Care ...................................................... 292
Interior Lights ............................................................................ 46
Introduction ............................................................................... 10
iPod Control............................................................................. 318
iPod/USB/MP3 Control ........................................................ 318 Bluetooth Streaming Audio ............................................... 318 J
Jack Location............................................................................ 212
Jack Operation ................................................................. 212, 266
Jacking And Tire Changing ................................................... 212
Jump Starting........................................................................... 231 K
Key Fob Programming Additional Key Fobs ................................... 16
Key Fob Battery Service (Remote Keyless Entry)................. 15
Key Fob Programming (Remote Keyless Entry) .................. 16
Key-In Reminder ....................................................................... 18 Keys............................................................................................. 13 Replacement........................................................................... 19
Sentry (Immobilizer)............................................................. 19 L
Lane Change Assist...................................................................45
Lap/Shoulder Belts.................................................................111
Latches ...................................................................................... 156 Hood........................................................................................64
Leaks, Fluid ..............................................................................156
Life Of Tires ............................................................................. 280
Light Bulbs .......................................................................156, 200
Lights ........................................................................................156 Air Bag ............................................................................84, 154Brake Assist Warning .........................................................100
Brake Warning .......................................................................85
Bulb Replacement................................................................200
Cruise ......................................................................................93
Daytime Running ..................................................................43
Engine Temperature Warning .............................................87
Exterior............................................................................43, 156Hazard Warning Flasher ....................................................199
Headlights ..............................................................................43
Interior ....................................................................................46
Malfunction Indicator (Check Engine)...............................91
Park.................................................................................... 44, 93Passing ....................................................................................44
Seat Belt Reminder ................................................................88
Service ...................................................................................200
Tire Pressure Monitoring (TPMS) .....................................103
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 340