GETTING TO KNOW YOUR VEHICLE 19
SENTRY KEY
The Sentry Key Immobilizer system prevents unauthorized
vehicle operation by disabling the engine. The system does
not need to be armed or activated. Operation is automatic,
regardless of whether the vehicle is locked or unlocked.
The system uses ignition keys which have an embedded elec-
tronic chip (transponder) to prevent unauthorized vehicle
operation. Therefore, only keys that are programmed to the
vehicle can be used to start and operate the vehicle.
NOTE:
A key which has not been programmed is also considered an
invalid key, even if it is cut to fit the ignition switch lock
cylinder for that vehicle.
If the vehicle security light is on after the key is placed in the
MAR (ACC/ON/RUN) position, it indicates that there is a
problem with the electronics. All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
Only keys that have been programmed to the vehicle elec
-
tronics can be used to start the vehicle. Once a Sentry Key has
been programmed to a vehicle, it cannot be programmed to
any other vehicle.
When having the Sentry Key Immobilizer System serviced,
bring all vehicle keys with you to an authorized dealer.
The Vehicle Identification Number (VIN) is required for
authorized dealer replacement of keys. Duplication of keys
may be performed at an authorized dealer. CAUTION!
• Always remove the Sentry Key from the vehicle and lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compatible with some aftermarket remote starting systems. Use of
these systems may result in vehicle starting problems
and loss of security protection.
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Freeing A Stuck Vehicle ......................................................... 237
Fuel............................................................................................ 297Additives .............................................................................. 299
Clean Air .............................................................................. 297
Ethanol .................................................................................. 297
Filler Cap (Gas Cap) ........................................................... 181
Gasoline ................................................................................ 297
Materials Added.................................................................. 299
Methanol............................................................................... 297Octane Rating .............................................................. 297, 302
Specifications ....................................................................... 302Tank Capacity ...................................................................... 301
Fuses ......................................................................................... 206 G
Gas Cap (Fuel Filler Cap)....................................................... 181
Gasoline, (Fuel) ....................................................................... 297
Gasoline, Clean Air ................................................................. 297
Gasoline, Reformulated ......................................................... 297
Gear Ranges ............................................................................. 165
Gear Selector Override ........................................................... 236
Glass Cleaning ......................................................................... 293
Gross Axle Weight Rating ............................................. 183, 185
Gross Vehicle Weight Rating ........................................ 183, 184
Guide Body Builders ........................................................................ 12
GVWR ....................................................................................... 183 H
Hazard Driving Through Flowing, Rising,
Or Shallow Standing Water ...............................................197
Hazard Warning Flashers ......................................................199
Head Restraints .........................................................................34
Headlights Cleaning ................................................................................290Passing ....................................................................................44
Switch ......................................................................................43
Heated Seats...............................................................................32
Heater, Engine Block ..............................................................159
Hill Start Assist ........................................................................101
Hitches Trailer Towing .....................................................................187
Holder, Cup ...............................................................................69
Hood Prop ..................................................................................64
Hood Release .............................................................................64 I
Ignition........................................................................................17 Key..................................................................................... 13, 17
Switch ......................................................................................17
Ignition Key Removal ...............................................................17 Immobilizer (Sentry Key).........................................................19
Inside Rearview Mirror ............................................................38
Instrument Cluster ..............................................................75, 76
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Descriptions ........................................................................... 92
Display .................................................................................... 77
Display Controls.................................................................... 77
Engine Oil Reset .................................................................... 80
Instrument Panel Lens Cleaning .......................................... 292
Interior And Instrument Lights .............................................. 46 Interior Appearance Care ...................................................... 292
Interior Lights ............................................................................ 46
Introduction ............................................................................... 10
iPod Control............................................................................. 318
iPod/USB/MP3 Control ........................................................ 318 Bluetooth Streaming Audio ............................................... 318 J
Jack Location............................................................................ 212
Jack Operation ................................................................. 212, 266
Jacking And Tire Changing ................................................... 212
Jump Starting........................................................................... 231 K
Key Fob Programming Additional Key Fobs ................................... 16
Key Fob Battery Service (Remote Keyless Entry)................. 15
Key Fob Programming (Remote Keyless Entry) .................. 16
Key-In Reminder ....................................................................... 18 Keys............................................................................................. 13 Replacement........................................................................... 19
Sentry (Immobilizer)............................................................. 19 L
Lane Change Assist...................................................................45
Lap/Shoulder Belts.................................................................111
Latches ...................................................................................... 156 Hood........................................................................................64
Leaks, Fluid ..............................................................................156
Life Of Tires ............................................................................. 280
Light Bulbs .......................................................................156, 200
Lights ........................................................................................156 Air Bag ............................................................................84, 154Brake Assist Warning .........................................................100
Brake Warning .......................................................................85
Bulb Replacement................................................................200
Cruise ......................................................................................93
Daytime Running ..................................................................43
Engine Temperature Warning .............................................87
Exterior............................................................................43, 156Hazard Warning Flasher ....................................................199
Headlights ..............................................................................43
Interior ....................................................................................46
Malfunction Indicator (Check Engine)...............................91
Park.................................................................................... 44, 93Passing ....................................................................................44
Seat Belt Reminder ................................................................88
Service ...................................................................................200
Tire Pressure Monitoring (TPMS) .....................................103
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Safety Tips ................................................................................ 153
Safety, Exhaust Gas ................................................................ 153
Schedule, Maintenance .......................................................... 241
Seat Belts .......................................................................... 109, 154 Adjustable Shoulder Belt ................................................... 115
Adjustable Upper Shoulder Anchorage .......................... 115
Adjustable Upper Shoulder Belt Anchorage................... 115
Child Restraints ................................................................... 133Energy Management Feature ............................................ 117
Front Seat.............................................................. 109, 111, 113
Inspection ............................................................................. 154
Lap/Shoulder Belt Operation ........................................... 113
Lap/Shoulder Belt Untwisting ......................................... 114Lap/Shoulder Belts............................................................. 111
Operating Instructions ....................................................... 113
Pregnant Women................................................................. 116
Pretensioners........................................................................ 117
Rear Seat ............................................................................... 111Reminder ........................................................................ 88, 109
Seat Belt Pretensioner ......................................................... 117
Untwisting Procedure ........................................................ 114
Seats ............................................................................................ 29 Adjustment............................................................................. 29
Heated..................................................................................... 32
Rear Folding........................................................................... 29
Tilting ...................................................................................... 29 Security Alarm ...........................................................................21
Selection Of Coolant (Antifreeze) .........................................302
Sentry Key (Immobilizer).........................................................19
Service Assistance ...................................................................329
Service Contract.......................................................................331
Service Manuals ......................................................................333
Shift Lever Override ...............................................................236
Shifting
Automatic Transmission ....................................................164
Shoulder Belts ..........................................................................111
Signals, Turn ......................................................................92, 156
Snow Chains (Tire Chains) ....................................................287
Snow Tires ................................................................................282
Spare Tires ........................................................................283, 285
Spark Plugs ..............................................................................302
Specifications Fuel (Gasoline) .....................................................................302
Oil ..........................................................................................302
Speed Control Cancel....................................................................................175
Speed Control (Cruise Control) ............................................172
Starting...................................................................................... 157 Automatic Transmission ....................................................157
Cold Weather .......................................................................158Engine Fails To Start ........................................................... 158
Steering .......................................................................................38
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