2020 Ram ProMaster City brake

218 IN CASE OF EMERGENCY
(Continued)
6. Chock both the front and rear of the wheel diagonallyopposite the jacking position. For example, if the right
front wheel is being changed, block the left rear wheel.
Wheel Blocked
NOTE:
Passengers should not remain in the vehicle when the
vehicle is being lifted or raised.Jacking Instructions
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the
vehicle.
• Turn on the Hazard Warning flasher.
• Chock the wheel diagonally opposite the wheel to be raised.
• Apply the parking brake firmly and set an automatic transmission in PARK; a manual transmission in
REVERSE.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack. If you need to get under a raised vehicle, take it to a service
center where it can be raised on a lift.
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232 IN CASE OF EMERGENCY
1. Apply the parking brake, shift the automatic transmis-sion into PARK (P) and turn the ignition to STOP.
2. Turn off the heater, radio, and all unnecessary electrical accessories. 3. If using another vehicle to jump-start the battery, park the
vehicle within the jumper cables reach, apply the parking
brake and make sure the ignition is OFF.
Jump Starting Procedure
WARNING!
• Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan blades.
• Remove any metal jewelry such as rings, watch bands and bracelets that could make an inadvertent electrical
contact. You could be seriously injured.
• Batteries contain sulfuric acid that can burn your skin or eyes and generate hydrogen gas which is flammable
and explosive. Keep open flames or sparks away from
the battery.
WARNING!
Do not allow vehicles to touch each other as this could
establish a ground connection and personal injury could
result.
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle or
the discharged vehicle.
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234 IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+) jumper
cable from the positive (+) post of the vehicle with the
discharged battery.
If frequent jump starting is required to start your vehicle you
should have the battery and charging system inspected at an
authorized dealer.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can reduce the
potential for overheating by taking the appropriate action.
• On the highways — slow down.
• In city traffic — while stopped, place the transmission in NEUTRAL (N), but do not increase the engine idle speed
while preventing vehicle motion with the brakes. NOTE:
There are steps that you can take to slow down an impending
overheat condition:
• If your Air Conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and turning
the A/C off can help remove this heat.
• You can also turn the temperature control to maximum heat, the mode control to floor and the blower control to
high. This allows the heater core to act as a supplement to
the radiator and aids in removing heat from the engine
cooling system.
CAUTION!
Accessories plugged into the vehicle power outlets draw
power from the vehicle’s battery, even when not in use
(i.e., cellular devices, etc.). Eventually, if plugged in long
enough without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery life and/or
prevent the engine from starting.
WARNING!
You or others can be badly burned by hot engine coolant
(antifreeze) or steam from your radiator. If you see or
hear steam coming from under the hood, do not open the
hood until the radiator has had time to cool. Never try to
open a cooling system pressure cap when the radiator or
coolant bottle is hot.
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IN CASE OF EMERGENCY 235
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK (P) before the
ignition switch can be turned to the LOCK/OFF (key
removal) position. To remove the key manually, proceed as
follows:
1. Firmly apply the parking brake.
2. Remove the Allen Key located in the rear cargo area, inthe tool bag (if equipped) or on the left side in the cargo
box.
3. Unlock the steering column, pull the tilt/telescoping control handle down. 4. Pull the steering wheel outward until it is in the end of the
travel position, then lock the steering column in position,
push the control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower cover.
Lower Steering Column Screw Locations
6. Pull the release tab downwards using one hand and with the other one remove the key, sliding it outwards.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads HOT (H), pull
over and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on HOT (H),
and you hear continuous chimes, turn the engine off
immediately and call for service.
6
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236 IN CASE OF EMERGENCY
Release Tab Location
7. Once the key is removed, reinstall the steering column cover.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK (P) position, you can use the
following procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Firmly apply the parking brake.
3. Using a screwdriver or similar tool, carefully separate thegear selector boot from the center console.
Gear Selector Boot Location
4. Press and maintain firm pressure on the brake pedal.
CAUTION!
It is advisable to contact an authorized dealer to have the
reinstall procedure carried out. If you would like to
proceed in performing the reinstall procedure special
attention must be paid to the correct coupling of the
clips. Otherwise damage to the cover or noise might be
heard due to incorrect fastening of the lower cover.
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IN CASE OF EMERGENCY 237
5. Insert a small screwdriver or a similar tool into the gearselector override access hole (at the right front corner of
the gear selector assembly), then push and hold the over -
ride release lever down. While holding the override
release lever down, push the lock button on the gear
selector and move the gear selector to the NEUTRAL (N)
position.
Gear Selector Override Access Hole
6. The vehicle may then be started in NEUTRAL (N).
7. Reinstall the gear selector boot.FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Push and hold the lock button on the gear selector. Then shift
back and forth between DRIVE (D) and REVERSE (R), while
gently pressing the accelerator. Use the least amount of accel -
erator pedal pressure that will maintain the rocking motion,
without spinning the wheels or racing the engine.
NOTE:
Shifts between DRIVE (D) and REVERSE (R) can only be
achieved at wheel speeds of 5 mph (8 km/h) or less. When -
ever the transmission remains in NEUTRAL (N) for more
than two seconds, you must press the brake pedal to engage
DRIVE (D) or REVERSE (R).
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the engine
to idle with the transmission in NEUTRAL for at least
one minute after every five rocking-motion cycles. This
will minimize overheating and reduce the risk of
transmission failure during prolonged efforts to free a
stuck vehicle.
6
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238 IN CASE OF EMERGENCY
NOTE:
Push the “ESC OFF” switch, to place the Electronic Stability
Control (ESC) system in “Partial Off” mode, before rocking
the vehicle. Refer to “Electronic Brake Control System” in
“Safety” for further information. Once the vehicle has been
freed, push the “ESC OFF” switch again to restore “ESC On”
mode.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels faster
than 30 mph (48 km/h) or for longer than 30 seconds
continuously without stopping when you are stuck and
do not let anyone near a spinning wheel, no matter what
the speed.
CAUTION!
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.

• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also damage
the tires. Do not spin the wheels above 30 mph (48 km/h)
while in gear (no transmission shifting occurring).

Towing Condition Wheel OFF The Ground ALL MODELS
Flat Tow NONENOT ALLOWED
Wheel Lift Or Dolly Tow Front
OK
Rear NOT ALLOWED
Flatbed ALLBEST METHOD
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241
SERVICING AND MAINTENANCE
SCHEDULED SERVICING

Your vehicle is equipped with an automatic oil change indicator
system. The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change indi-
cator message will illuminate. This means that service is
required for your vehicle. Operating conditions such as
frequent short-trips, trailer tow, extended engine idle time,
extremely hot or cold ambient temperatures will influence
when the “Oil Change Required” message is displayed.
Severe Operating Conditions can cause the change oil
message to illuminate as early as 3,500 miles (5,600 km) since
last reset. Have your vehicle serviced as soon as possible,
within the next 500 miles (805 km).

Your authorized dealer will reset the oil change indicator message
after completing the scheduled oil change. If a scheduled oil change
is performed by someone other than your authorized dealer, the
message can be reset by referring to the steps described under “Oil
Change Reset” in “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
NOTE:
Under no circumstances should oil change intervals exceed
10,000 miles (16,000 km), 350 hours of engine run time or
12 months, whichever comes first. The 350 hours of engine run
or idle time is generally only a concern for fleet customers.

Severe Duty All Models

Change Engine Oil at 4,000 miles (6,500 km) or 350 hours of engine
run time if the vehicle is operated in a dusty and off road environ -
ment or is operated predominantly at idle, or only very low engine
RPM. This type of vehicle use is considered Severe Duty.

Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
• Check tire pressure and look for unusual wear or damage. Rotate tires at the first sign of irregular wear, even if it
occurs before the oil indicator system turns on.
• Check the fluid levels of the coolant reservoir and brake master cylinder, fill as needed.
• Check function of all interior and exterior lights.
7
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