
STARTING AND OPERATING 171
POWER STEERING
The standard power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will provide mechanical steering
capability if power assist is lost.
If for some reason the power assist is interrupted, it will still be
possible to steer your vehicle. Under these conditions, you will
observe a substantial increase in steering effort, especially at
very low vehicle speeds and during parking maneuvers.
NOTE:
• Increased noise levels at the end of the steering wheeltravel are considered normal and do not indicate that there
is a problem with the power steering system.
• Upon initial start-up in cold weather, the power steering pump may make noise for a short amount of time. This is
due to the cold, thick fluid in the steering system. This
noise should be considered normal, and it does not in any
way damage the steering system.
Power Steering Fluid Check
Checking the power steering fluid level at a defined service
interval is not required. The fluid should only be checked if
a leak is suspected, abnormal noises are apparent, and/or
the system is not functioning as anticipated. Coordinate
inspection efforts through your authorized dealer. CAUTION!
Prolonged operation of the steering system at the end of
the steering wheel travel will increase the steering fluid
temperature and it should be avoided when possible.
Damage to the power steering pump may occur.
WARNING!
Fluid level should be checked on a level surface and with
the engine off to prevent injury from moving parts and
to ensure accurate fluid level reading. Do not overfill.
Use only manufacturer's recommended power steering
fluid.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 171

STARTING AND OPERATING 173
To Set A Desired Speed
Turn the Speed Control on. When the vehicle has reached the
desired speed greater than 25 mph (40 km/h), push the SET(-) button and release. Release the accelerator and the vehicle
will operate at the selected speed.
NOTE:
The vehicle should be traveling at a steady speed and on
level ground before pushing the SET (-) button.
To Vary The Speed Setting
To Increase Speed
When the Speed Control is set, you can increase speed by
pushing the RES (+) button.
The speed increment is dependent on the chosen speed unit
of U.S. (mph) or Metric (km/h):
U.S. Speed (mph)
• Pushing the RES (+) button once will result in a 1 mph increase in set speed. Each subsequent tap of the button
results in an increase of 1 mph.
• If the button is continually pushed, the set speed will continue to increase until the button is released, then the
new set speed will be established.
Metric Speed (km/h)
• Pushing the RES (+) button once will result in a 1 km/h increase in set speed. Each subsequent tap of the button
results in an increase of 1 km/h.
• If the button is continually pushed, the set speed will continue to increase until the button is released, then the
new set speed will be established.
WARNING!
Leaving the Speed Control system on when not in use is
dangerous. You could accidentally set the system or
cause it to go faster than you want. You could lose
control and have an accident. Always leave the system
off when you are not using it.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 173

174 STARTING AND OPERATING
To Decrease Speed
When the Speed Control is set, you can decrease speed by
pushing the SET (-) button.
The speed decrement is dependent on the chosen speed unit
of U.S. (mph) or Metric (km/h):
U.S. Speed (mph)
• Pushing the SET (-) button once will result in a 1 mphdecrease in set speed. Each subsequent tap of the button
results in a decrease of 1 mph.
• If the button is continually pushed, the set speed will continue to decrease until the button is released, then the
new set speed will be established.
Metric Speed (km/h)
• Pushing the SET (-) button once will result in a 1 km/h decrease in set speed. Each subsequent tap of the button
results in a decrease of 1 km/h.
• If the button is continually pushed, the set speed will continue to decrease until the button is released, then the
new set speed will be established.To Accelerate For Passing
Press the accelerator as you would normally. When the pedal
is released, the vehicle will return to the set speed.
Using Speed Control On Hills
The transmission may downshift on hills to maintain the
vehicle set speed.
NOTE:
The Speed Control system maintains speed up and down
hills. A slight speed change on moderate hills is normal.
On steep hills, a greater speed loss or gain may occur so it
may be preferable to drive without Speed Control.
WARNING!
Speed Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle could go
too fast for the conditions, and you could lose control
and have an accident. Do not use Speed Control in heavy
traffic or on roads that are winding, icy, snow-covered or
slippery.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 174

STARTING AND OPERATING 177
While audible signals are emitted, the audio system is
muted.
The audible signal is turned off immediately if the distance
increases. The tone cycle remains constant if the distance
measured by the inner sensors is constant. If this condition occurs
for the external sensors, the signal is turned off after three seconds
(stopping warnings during maneuvers parallel to walls).
ParkSense Rear Park Assist Failure Indications
A malfunction of the ParkSense sensors or system is indi
-
cated, during REVERSE gear engagement, by the instrument
panel warning icon.
The warning icon is illuminated and a message is
displayed on the instrument cluster display (if
equipped). Refer to “Warning Lights And
Messages” in “Getting To Know Your Instrument Panel” for
further information.
The sensors and wiring are tested continuously when the
ignition is in the MAR (ACC/ON/RUN) position. Failures are
indicated immediately if they occur when the system is on.
Even if the system is able to identify that a specific sensor is
in failure condition, the instrument cluster display shall
indicate that the ParkSense system is unavailable, without
reference to the sensor in failure condition. If even a single
sensor fails, the entire system must be disabled. The system
is turned off automatically.
Audible And Visual Signals Supplied By The Park
Assist System
SIGNAL MEANING INDICATION
Obstacle
Distance An obstacle
is present
within the sensors' field of view Audible signal
(dashboard
loudspeaker)
• Sound pulses emitted at a rate
that increases as the distance
decreases
• Emits continuous tone at
12 inches (30 cm)
• Adjustable volume level
programmable through personal
settings in the instrument cluster
display. Refer to “Instrument
Cluster Display” in “Getting To
Know Your Instrument Panel” for
further information.
Failure Sensor or
system
failures Visual Signal
(instrument panel)
• Icon appears on display
• Message is displayed on
instrument cluster display (if
equipped)
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 177

178 STARTING AND OPERATING
(Continued)
Cleaning The ParkSense Rear Park Assist System
Clean the ParkSense sensors with water, car wash soap and
a soft cloth. Do not use rough or hard cloths. In washing
stations, clean sensors quickly while keeping the vapor jet/
high pressure washing nozzles at least 4 inches (10 cm) from
the sensors. Do not scratch or poke the sensors. Otherwise,
you could damage the sensors.
ParkSense Rear Park Assist System Usage
Precautions
NOTE:
• Ensure that the outer surface and the underside of the rearbumper is clean and clear of snow, ice, mud, dirt or other
obstruction to keep the ParkSense Rear Park Assist system
operating properly.
• Jackhammers, large trucks, and other vibrations could affect the performance of the ParkSense system.
• Clean the ParkSense sensors regularly, taking care not to scratch or damage them. The sensors must not be covered
with ice, snow, slush, mud, dirt or debris. Failure to do so
can result in the system not working properly. The ParkSense system might not detect an obstacle behind the
fascia/bumper, or it could provide a false indication that
an obstacle is behind the fascia/bumper.
• Objects such as bicycle carriers, etc., must not be placed within 12 inches (30 cm) from the rear fascia/bumper
while driving the vehicle. Failure to do so can result in the
system misinterpreting a close object as a sensor problem,
causing a failure indication to be displayed in the instru -
ment cluster display.WARNING!
• Drivers must be careful when backing up even when using ParkSense. Always check carefully behind your
vehicle, look behind you, and be sure to check for
pedestrians, animals, other vehicles, obstructions, and
blind spots before backing up. You are responsible for
safety and must continue to pay attention to your
surroundings. Failure to do so can result in serious
injury or death.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 178

STARTING AND OPERATING 179
If it’s necessary to keep the ball mount and hitch ball
assembly mounted for a long period, it is possible to filter out
the ball mount and hitch ball assembly presence in sensor
field of view. The filtering operation must be performed only
by an authorized dealer.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear Back Up
Camera that allows you to see an on-screen image of the rear
surroundings of your vehicle whenever the gear selector is
put into REVERSE. The image will be displayed on the
touchscreen display along with a caution note to “check
entire surroundings” across the top of the screen. After five
seconds this note will disappear. The ParkView camera is
located on the rear of the vehicle above the rear license plate.
The Rear Back Up Camera can also be activated when the
vehicle is not in REVERSE through the Uconnect System. Refer
to “Uconnect Settings” in “Multimedia” for further information.
NOTE:
If one of the rear cargo doors is not completely closed, the
Back Up Camera cannot provide an accurate image of the
area behind the vehicle. A dedicated message will appear on
the Uconnect display indicating the camera is not in the
correct position.
• Before using ParkSense, it is strongly recommended
that the ball mount and hitch ball assembly is discon -
nected from the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury or damage
to vehicles or obstacles because the hitch ball will be
much closer to the obstacle than the rear fascia when
the loudspeaker sounds the continuous tone. Also, the
sensors could detect the ball mount and hitch ball
assembly, depending on its size and shape, giving a
false indication that an obstacle is behind the vehicle.
CAUTION!
• ParkSense is only a parking aid and it is unable to recognize every obstacle, including small obstacles.
Parking curbs might be temporarily detected or not
detected at all. Obstacles located above or below the
sensors will not be detected when they are in close
proximity.
• The vehicle must be driven slowly when using Park -
Sense in order to be able to stop in time when an
obstacle is detected. It is recommended that the driver
looks over his/her shoulder when using ParkSense.
WARNING! (Continued)
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 179

180 STARTING AND OPERATING
The Camera Delay setting can be set to on/off in the rear
camera settings menu. When the vehicle is shifted out of
REVERSE and the Camera Delay is turned off, the rear
camera mode is exited and the navigation or audio screen
appears on display again.
When the transmission is shifted out of REVERSE, and
Camera Delay is activated in the menu screen, the camera
image will continue to be displayed for up to 10 seconds,
unless the speed of the vehicle is greater than 8 mph (13 km/h), the transmission is in PARK, or the ignition is placed in
the OFF position.
When displayed, static grid lines will illustrate the width of
the vehicle and will show separate zones that will help
indicate the distance to the rear of the vehicle. The following
table shows the approximate distances for each zone:
NOTE:
If snow, ice, mud, or any foreign substance builds up on the
camera lens, clean the lens, rinse with water, and dry with a
soft cloth. Do not cover the lens.
Zone
Distance To The Rear Of The
Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater (1 m or greater)WARNING!
Drivers must be careful when backing up even when
using the ParkView Rear Back Up Camera. Always check
carefully behind your vehicle, and be sure to check for
pedestrians, animals, other vehicles, obstructions, or
blind spots before backing up. You are responsible for
the safety of your surroundings and must continue to
pay attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
• To avoid vehicle damage, ParkView should only be used as a parking aid. The ParkView camera is unable
to view every obstacle or object in your drive path.
• To avoid vehicle damage, the vehicle must be driven slowly when using ParkView to be able to stop in time
when an obstacle is seen. It is recommended that the
driver look frequently over his/her shoulder when
using ParkView.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 180

STARTING AND OPERATING 181
(Continued)
REFUELING THE VEHICLE
The gas cap is located behind the fuel filler door on the left
side of the vehicle. If the gas cap is lost or damaged, be sure
the replacement cap is for use with this vehicle.
1. Open the fuel filler door.
2. Remove the fuel cap by rotating it counterclockwise.Fuel Filler Cap NOTE:
The driver's side sliding door cannot be opened while the
fuel door is open. This feature operates only when the sliding
door is in a closed position prior to opening the fuel door.
3. Fully insert the gasoline nozzle into the filler pipe.
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off, the fuel tank is
full.
5. Remove gasoline nozzle, reinstall fuel cap and close fuel
filler door.
WARNING!
• Never have any smoking materials lit in or near the vehicle when the gas cap is removed or the tank is
being filled.
• Never add fuel when the engine is running. This is in violation of most state and federal fire regulations and
may cause the “Malfunction Indicator Light (MIL)”to
turn on.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 181