2020 MERCEDES-BENZ SPRINTER MY20 with Base Radio Operator’s Manual

Tr
aile rhitch Note
sont he trailer hitch &
WARNING Risk of accident du etoafter‐
mar ketins tallation of atrailer hitc hthat
is no tpermissible
If af term arke tins tallation of atrailer hitc his
no tp ermissible and youi nstallat railer hitch
or other assembly parts, thel ongitudinal
frame member will be weakene dand may
break .Inthis case, thet railer ma ycome
loose from thev ehicle.
Ther eisar isk of an accident.
Only ins tallat railer hitc haftermar ketifitis
pe rm issible. Obser
vethen otes on trailer operation
(/ page162).
Re trofitting atrailer hitchiso nly pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo uc an obtain fur ther information on thet railer
hitc hataq ualified specialis tworks hop.
Mercedes-Benz recommends that youh ave a
traile rhitch retrofitted at an au thorized
Mercedes-Benz Center.
Onl yuseatrailer hitc hwhichh as been tested
and speciall yappr ove dbyM ercedes-Benzf or
yo ur vehicle.
Use onl yaball nec kthat has been appr ovedfor
yo ur vehicle and fory our Sprinter trailer hitch.
No tesont he permissible dimensions of theb all
nec kcan also be found on thei dentification plate
of thet railer hitch.
The maximum permissible towing capacity for
traile rswithout aseparat ebrakin gsystemis
1, 653 lbs (750 kg). Tr
aile rloads The permissible
weight sand loads whic hmust
no tbee xceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of thet railer hitch,
trailer and vehicle
The values appr ovedbyt he manufacturer can be
fo und in thef ollowing table. If thev alues dif fer,
th el ow estv alue applies. Use acalibrated weigh‐ ing machine
tocheckt he weight restrictions ha ve
been complied wit hbefor eyou star ty our journe y. Te
ch nica ldata 263

Maximum permissible
weights and loads
Ve hicl etype, gross vehicl eweight and curb weight Ve
hicl em odel Perm issible gross vehicle
we ight GVWR Pe
rm issible curb weight 7)
15 00 8550 lbs (3.878t) 7400 lbs (3.35 7t)
2500 8550 lbs (3.878t)
9050 lb s(4.10 5t)
94 80 lbs (4.300 t) 7000 lbs (3.175t)
(gasoline only)
74 00 lbs (3.35 7t)
(diesel only)
3500 9900 lbs (4.490 t) (For Canada
only) 74
00 lbs (3.35 7t)
9989 lbs (4.53 1t)(ForU SA
only)
3500 XD 11030 lbs (5.003 t) 10470lbs (4.749 t)
4500 12125lbs (5.500 t) 9375 lbs (4.252 t) 7)
Maximum permissible curb weight of aroad‐
wo rthy vehicle without driver or occupants,
including all fluids and their tank sw henf illed up
to 100%.
Fr ont axle load ,rear axl eload, gross weight of vehicl ecombinatio n(series, optional)
Ve hicl etypes 1500 and 2500 wit hamax.p ermissible gross weight of 8,550 lbs (3.8 78t),
9,05 0lbs (4.105 t) and 9,480 lbs (4.300 t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
41 00 lbs (1.860 t) 5)
5360 lbs (2.431t)
44 10 lbs (2.000 t) 1) Ve
hicl etype 3500 with amax. permissible gross weight of 9900 lbs (4.490 t) (For Canad aonly)
and 9989 lbs (4.53 1t)(Fo rU SA only) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4080 lbs (1.85 1t)5)
7060 lbs (3.202 t)
44 10 lbs (2.000 t) 1) 264
Tech nica ldata

Ve
hicl etype 3500 XD with amax. permissible gross weight of 11,03 0lbs (5.00 3t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4080 lbs (1.85 1t)5)
7720 lbs (3.502 t)
44 10 lbs (2.000 t) 1) Ve
hicl etype 4500 with amax. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible front axle load GAWR (FA) Perm issible rear axle load GAWR (RA)
4630 lbs (2. 100t )7 935 lbs (3.599 t)1)
Front axle wit hincreased load capacity.
5) No tinc ombination wit hall-wheel driv e(4x4)
and no tincombination wit hmodel series
90 7.74 5( combination vehicles wit havehicle
lengt hof2 90 inc h(7,36 7m m))
Gross weight of vehicl ecombination, traile rload, tongue weight
Ve hicl etypes 1500 and 2500 wit hamax.p ermissible gross weight of 8,550 lbs (3.8 78t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
13 550 lbs (6. 146t)
5000 lbs (2.268 t) 2)
500 lbs (0.22 7t)2) Ve
hicl etype 2500 with amax. permissible gross weight of 9,050 lbs (4. 105t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
13 930 lbs (6.3 19t)
5000 lbs(2.268 t) 2)
500lbs (0 .227t) 2) Ve
hicl etype 2500 with amax. permissible gross weight of 9,480 lbs (4.300 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
94 80 lbs (4.300 t) –– Te
ch nica ldata 265

Ve
hicl etype 3500 with amax. permissible gross weight of 9,900 lbs (4.490 t) (For Canad aonly) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 900 lbs (6.759 t) 2)
,o nly
fo rm odel series 90 7.657 8)5000 lbs (2.268 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot fo rmodel series
90 7.657 8) Ve
hicl etype 3500 with amax. permissible gross weight of 9,990 lbs (4.53 1t)(Fo rU SA only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 990 lbs (6.799 t) 2)
,o nly
fo rm odel series 90 7.657 8)5004 lbs (2.270 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nlyf or model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot form odel series
90 7.657 8) Ve
hicl etype 3500 XD with amax. permissible gross weight of 11,03 0lbs (5.00 3t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.402 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) Ve
hicl etype 4500 with amax. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.400 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) 2)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 lbs. 3)
Onl yNAFT Atrail er cross member ,tow ing capa‐
cit y7 ,500 lbs. 266
Tech nica ldata

4)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 or 7,500 lbs.
6) In trailer operation, no individual maximu mper‐
missible gross weight of those specified in the
ta ble ma ybeexceeded.
8) The vehicle lengt hfor vehicles wit hthe model
series 90 7.65 7( Ca rgoV an) is 29 0in(7,36 7m m).
9) It is no tpossible to towat railer on vehicles
whic hhaven otbeen equipped wi thatrailer cou‐
plin gass tandard. In this case, them aximum per‐
missible gross vehicle weight cor responds tothe
maximu mpermissible gross weight of thev ehicle
combination.
% If
th et railer coupling is retrofitted ,the identi‐
fi cation pla tess hould be adap teda ccording ly
wit hthe altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if youh ave anyf ur‐
th er questions. The body builder label is
found on thef ront-end
module abo vether adiator and con tains them axi‐
mum permissible curb weight fort he vehicles. Lashing points and car
rier sy stems Information abou
tthe cargo tie-down points *
NO
TERisk of accident if them aximum
loading capacity of thec argo tie-down
point is exceeded If
yo uc ombin evarious cargo tie-down points
to secur eaload, alw ayst aket he maximum
loading capacity of thew eakes tcargo tie-
down poin tint oa ccount.
During maximum full- stop braking, forc es may
act whic hcan multipl ythe weight of thel oad. #
Alwaysu se se veralc argo tie-down
point stod istribut eand spread thel oad.
Distribut ethe load on thec argo tie-
down points evenly. The nominal
tensil estrengt histhe maximum per‐
missible tensil eforce.
Fu rther information on thec argo tie-down points
and tie-down eyes can be obtained in the" Trans‐
po rting" section (/ page 186).
Ti e-d owne yes
No minal tensile stre ngt hoft he tie-down eyes Ti
e-d owne yesN ominaltensile
st re ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Loading
rails
No minal tensile stre ngth of thec argo tie-
down point sinthe cargo compartment Cargo tie-down
point
No
minal tensile
st re ngth
Loading rails on cargo
compartment floor 500 daN
Lo we rloading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5d aN The
values specified appl yonlytol oads resting
on thec argo compartmen tfloor if youo bse rve
th ef ollowing:
R The load is secured totwoc argo tie-down
points on ther ail
R The dis tance tothen eares tload-securing
point on thes ame rail is appr oximately 1m Information about
roof racks &
WARNING Risk of inju ryif maximum roof
load is exceeded
If yo up laceal oad on ther oof as well as any
ex tern al and internal attachments ,the vehi‐
cle's center of gr avity will be raised and the
usual drivin gcharacteristics, as well as the
st eering and braking characteristics, will
ch ange. During cornering ,the vehicle will tilt
mor eseve rely an dmayreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering Te
ch nica ldata 267

and brakin
gcharacteristics, will be greatly
impaired. #
Alwaysc ompl ywitht he maximum roof
load and adjus tyour driving style. &
WARNING Danger of accident du eto
une venl oading
If yo ul oad thev ehicle une venly, theh andling
ch aracteristic saswell asthes teering‑ and
braking characteristic scan be heavily
impaired. #
Load thev ehicle evenly. #
Secu rethel oad agains tsliding. The driving, braking and
steering characteristics
of thev ehicle will chang ewitht he type of load,
th ew eight and thec enter of gr avity of thel oad.
* NO
TERisk of accident if them aximum
permitted roof load is exceeded. If
th ew eight of ther oof luggage, including the
ro of rack ,e xceeds them aximum permitted
ro of load, ther eisar isk of an accident. #
Ensur ethat thew eight of ther oof lug‐
ga ge and roof rack toget her does not
exc eed them aximum permitted roof
load. #
The roof rack 's supporting feet mus tbe
ar ranged at aunifo rm distan ce from
ea ch other. #
Mercedes-Benzr ecommendsyoui nstall
as tabilizer bar on thev ehicle's front
axle. Fu
rther information about saf etym easures can
be found in the" Transport" section
(/ page186).
Max. roof load/pair sofsupporting roof rack
fe et Ve
hicles
with Maximum
ro
of load Minimum
number of
pair
sofs up‐
porting feet
Normal roof 66 1lbs
(300 kg) 6
High roof 33 1lbs
(150 kg) 3 This information applies if
thel oad is distributed
eve nly across thee ntir eroof area.
If th er oof rack is shor ter,re duce thel oad propor‐
tionatel y.The maximum load per pair of support‐
ing roof rack feet is110l bs (50 kg).
The loading guidelines and other information
about load distribution and load securing can be
fo und in the" Transport" sectio n(/pag e186). 268
Tech nica ldata

Displa
ymessages Int
roduction Fu
nction of displa ymessages
The displa ymessages appear on them ultifunc‐
tion displa y.
The displa ymessages wit hgraphic displa yscan
be displa yedins implified form at in theO pera‐
to r's Manua land ma ydeviat ef romt he displa yon
th em ultifunction displa y.The multifunction dis‐
pla yshows high-priority displa ymessages in red.
In addition, awarning tone sounds fors pecific
displa ymessa ges.
Ac tina ccordance wi th thedispla ymessages and
compl ywitht he additional instructions in this
Operator's Manual.
In addition ,symbols ar eshown fors ome display
messa ges:
0091 Fu
rther information
0061 Hide displa
ymessages
Yo uc an use thel eft-hand Touc hC ontrol toselect
between thes ymbols byswiping tothel eftor
ri ght. Pressing 0091displa ysfur ther information
on them ultifunction displa y.Pressing 0061hides
th ed ispla ymessage.
Yo uc an hide lo w-priority displa ymessages by
pressing the¤ button or wit hthe left-hand
To uc hC ontrol. The displ aymessages ar esaved in
th em essag ememor y.
Re ctify thec ause of adispla ymessag easq uickly
as possible.
Yo uc anno thide high-priority displ aymessages.
The multifunction displa ywills ho wt hese display
messages until their causes ha vebeen rectified.
Calling up sa vedd ispl aymessages
On-boa rdcompu ter:
4 Service 5
1M essage
If th er ea reno displa ymessages, No Messages
appear sonthe multifunction displa y.#
Brows ethrough thed ispla ymessages by
swiping upwards or down wardsonl eft-hand
To uc hC ontrol. #
Exiting them essag ememor y:press the
0038 button. Displa
ymessages and warning and indicator lamps 269

Saf
etys ystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0075
Left Side Curtain Airbag
Malfunction Service
Required (exa mp le) *T
herespectiv ewindo wcurtain airbag is malfunctioning
(/ page35). &
WARNING Risk of inju ryor fata linjur ydue tomalfunctions
in thew indo wairbag
If th ew indo wairbag is malfunctioning, it might be triggered
unintentionall yormight no tbetriggered at all in thee vent of an
accident wi thhigh deceleration. #
Have thew indo wairbag checkeda nd repaired immediately
at aq ualified specialis tworks hop. #
Consult aqualified specialis tworks hop immediatel y.
0075 Front Left Malfunction
Service Required (exa m‐
ple) *T
herespectiv erestraint sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionall yormaynotd eplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. Re
cognition of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedly during ajourne y. #
Consult aqualified specialis tworks hop immediatel y.
0075 SRS Malfunction Service
Required *T
herestra int sy stem is malfunctioning (/ page31). &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem com‐
ponents ma ybetriggered unintentionally or ma ynotdeplo yas
intended during an accident .This ma yaffect theE mer gency Ten‐
sioning Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immedi‐
atel yataq ualified specialis tworks hop. Re
cognition of arestraint sy stem malfunction:
R The 0075 restra int sy stem warning lam pdoes no tlight up when
th ei gnition is switched on.
R The 0075 restra int sy stem warning lam plight supc ontinuously
or repeatedly during ajourne y. #
Consult aqualified specialis tworks hop immediatel y. 270
Displaymessa gesa nd warning and indicator lamps