2020 MERCEDES-BENZ SPRINTER MY20 with Base Radio Operator’s Manual

Pe
rm issible towing me thods Bo
th axle sont he
gr ound Fr
ont axle raised Re
ar axle raised
Ve hicles wit hauto‐
matic transmission and
re ar-wheel drive Ye
s, no fur ther than
31 miles (50 km) at
31 mp h(50 km/h) Ye
s, no fur ther than
31 miles (50 km) at
31 mp h(50 km/h) Ye
s, if thes teering
wheel is fixe dint he
center position wit ha
st eering wheel lock
Ve hicles wit hall-wheel
drive Ye
s, no fur ther than
31 miles (50 km) at
31 mp h(50 km/h) No
NoTo
toww ithar aisedaxle: towing should be per‐
fo rm ed byatow ing compan y. To
wing away thev ehicle wit hbotha xleson
th eg round #
Obser vethen otes on permissible towing
me thods (/ page214). #
Mak esuret hat theb atter yisc onnected and
ch arge d.
When theb atter yisd ischar ged, thef ollowing sit‐
uations occur:
R The engine canno tbestarted.
R It is no tpossible torelease or appl ythe elec‐
tric parking brake.
R Vehicles with automatic transmission: the
automatic transmission canno tbeshiftedto
position 005Cor005D.
* NO
TEDama gedue to to wing away at
exc essivel yhigh speeds or overlong dis‐
ta nces The driv
etra in could be damaged when towing
at exc essively high speeds or over long dis‐
ta nces. #
Atow ing speed of 30 mph(50 km/h)
mus tnotbe exc eeded. #
Atow ing distanc eof30miles (50 km)
mus tnotbe exc eeded. %
Ve
hicles with automatic transmission
and rear wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D. If
th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page217).At ow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. &
WARNING Risk of accident whe ntow ing
av ehicle whic histoo heavy
If th ev ehicle being tow- star tedort owed
aw ay is heavier than thep ermissible gross
mass of your vehicle, thef ollowing situations
can occur:
R The towing eyem aybecome de tach ed.
R The vehicle/trailer combination may
swer veoreve noverturn. #
If ano ther vehicle is tow- star tedor
to we da way,its weight mus tnotexc eed
th ep ermissible gross mass of your own
ve hicle. If
av ehicle needs tobe towe dort ow st arted, its
we ight should no tbegreater that thep ermissible
gross mass of thet ow ing vehicle. #
Information on thev ehicle's permissible gross
mass can be found on thev ehicle identifica‐
tion plat e(/pag e252). #
Vehicles with automatic transmission: do
no to pen thed rive r's or co-driver door ,asthe
automatic transmission will automatically
shif ttop osition 005D. #
Installth et ow ing eye( /pag e218). #
Secur ethe towing device. Breakdown assis
tance 215

*
NO
TEDama gedue toincor rect connec‐
tion of thet ow bar #
Onlyconnec tthe towr ope or towb arto
th et ow ing eyes. %
Yo
uc an also secur ethe towing devic etothe
trailer hitch.
* NO
TEDama geand risk of accident when
to wing wit hatow ro pe Ther
eisar isk of an accident if youdon ot
obse rves afet ya nd pr otectiv emeasures when
to wing using atow ro pe.
Obser vethef ollowing points when towing
wit hat ow ro pe: #
Secur ethe towr ope on thes ame side
on bo thvehicles, if possible. #
Mak esuret he towr ope does not
exc eed thel egally prescribed length. #
Mar kthe towr ope in them iddle, e.g.
wit haw hitec loth (30 x30c m). This
makes other road user sawarethat a
ve hicle is being towe d. #
Obser vetheb rake lamps of thet ow ing
ve hicle while driving. Alw aysm aintain a
dis tance that ensures thet ow ro pe does
no ts ag. #
Do no tuse steel cables or chains to tow
yo ur vehicle. Otherwise, youc oul dd am‐
ag et he vehicle. #
Deactivat eautomatic locking (/ page50). #
Do no tactivat ethe HOLD function. #
Deactivat ethe tow- aw ay alar m(/pag e62). #
Deactivat eActiv eBrake Assi st (/ pag e150). #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. &
WARNING Risk of accident du etolimi‐
te ds afet y-re lated function sduring the
to wing process
Saf ety-re lated function sarelimited or no lon‐
ge ra vailable in thef ollowing situations:
R thei gnition is switched off.
R theb rake system or po wersteering sys‐
te mism alfunctioning.
R thee nergy suppl yorthe on-boar delectri‐
cal sy stem is malfunctioning.
When your vehicle is then towe da way,signifi‐
cantly mor eeffor tm aybe requ ired tosteer
and brak ethan is normally required. #
Use atow bar. #
Mak esuret hat thes teering wheel can
mo vefreely ,befor etow ing thev ehicle
aw ay. *
NO
TEDama gedue toexc essiv etractive
po wer If
yo up ullaway sharpl y,thet ractiv epower
ma ybet oo high and thev ehicles could be
damaged. #
Pull away slowl yand smoo thly. To
wing avehicle wit hthe front or rear axle
ra ised *
NO
TEDama gewhen thei gnition is
switched on If
yo ul eave thei gnition switched on when
to wing thev ehicle wit hthe front or rear axle
ra ised, ESP ®
actuation can damag ethe brake
sy stem. #
The ignition mus tbeswitched off. *
NO
TEDama gedue toincor rect remo val
or ins tallation of thep ropeller shafts When ins
talling thep ropeller shafts, they can
be damaged if youdon otuse ne wscrew s.
Alw aysu se ne wscrew sw hen ins talling the
propeller shafts.
Onl yhave thep ropeller shafts ins talled or
re mo vedbyq ualified, skilled personnel. 216
Breakdown assis tance

%
If
th ef ront axle is damaged, raise thev ehicle
at thef ront axle and if ther ear axle is dam‐
aged, raise thev ehicle at ther ear axle.
% Ve
hicles with automatic transmission
and rear-wheel drive: ifth er eisam alfunc‐
tion, thea utomatic transmission ma ybe
loc kedinp osition 005D.
If th ea utomatic transmission cann otbe shif‐
te dtop osition 005C,transpor tthe vehicle
(/ page217).At ow ing vehicle wit hlifting
equipment is requ ired forv ehicle transport. #
Obser vethen otes on permissible towing
me thods (/ page214). #
Thep rope ller shaf tsto thed rive axles must
be remo vedift he maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C. #
Release thep arking brake. #
Switc hoffthei gnition. Loading
thev ehicle fort ransport #
Obser vethen otes on permissible towing
me thods (/ page215,216 ). #
Con nect thet ow bar tothet ow ing eyetol oad
th ev ehicle. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th ee vent of damag etothe electrics, the
automatic transmissio nmaybe loc kedin
position 005D.Toshifttop osition 005C,provide
th eo n-boar delectrical sy stem wit hpower
( / pag e209). #
Load thev ehicle ont othe transpor ter. #
Vehicles with automatic transmission:
shif tthe automatic transmission toposition
005D. #
Use thep arking brak etosecurethe vehicle
agains trolling away. #
Only secur ethe vehicle bythew heels. Ve
hicles with all-wheel drive/vehicles with
automatic transmission #
Mak esuret hat thef ront and rear axle scome
to rest on thes ame transpor tatio nv ehicle.
* NO
TEDama getothed rive trai ndueto
incor rect positioning #
Do no tpositio nthe vehicle abo vethe
connection point of thet ranspor tvehi‐
cle. *
NO
TEVehicle damag eduetoimproper
loading An all-wheel driv
evehicle ma ybedamaged if
it is tilted, pushed or mo vedw hile being loa‐
ded using ahydraulic plat form. #
When loading avehicle wit hall-wheel
drive, thev ehicle should onl ybemoved
and positioned byits ownp owe r. #
The vehicle and thes urface it is posi‐
tione dons hould no longer be mo ved
when thek eyisremo vedorift he door
is open. To
wing eyes torage location The
towing eyeisl ocated in thev ehicle tool kit in
th ef ront-passen gerfootwell (/ page219). Breakdown assis
tance 217

Installing/removing
thet ow ing eye Ins
talling and removing thef ront towing eye #
Toinstall thef ront towing eye: press the
to poft he co vera nd remo vethec over. #
Screw intowing eye1clockwise tothes top
and tighten. #
Toremo vethef ront towing eye: unsc rew
to wing eye1counter-clockwise. #
Inser tthe co verw itht he tabs at thet op and
push in at theb otto muntilthec ove rengages. Re
ar towing eye( vehicles wit hpassenger vehicle
appr oval)
% Re
ar towing eye2is permanentl yattached
to thev ehicle.
* NO
TEDama getothev ehicle due to
incor rect use of thet ow ing eye When
atow ing eyeisu sedtoreco verav ehi‐
cle, thev ehicle ma ybedamaged in thep roc‐
ess. #
Onlyusethet ow ing eyetot ow aw ayor
to ws tartthe vehicle. To
ws tarting vehicl e(eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothea utomatic trans‐
mission due to towstarting The automatic transmissio
nmaybe damaged
in thep rocess of tows tartin gv ehicles with
automatic transmission. #
Vehicles wit hautomatic transmission
mus tnotbe tows tarted. #
Do no ttow st artv ehicles wit hautomatic
transmission. Electrical fuses
Note
sone lectrical fuses &
WARNING Risk of accident and injury
du etoo verloaded lines
If yo um anipulat eorbridg eaf aulty fuse or if
yo ur eplace it wit hafuse wit hahigher
amperage, thee lectric line could be overloa‐
ded.
This could result in afire. #
Alwa ys replace faulty fuse swiths peci‐
fi ed ne wfuses containing thec orrect
amperage. *
NO
TEDama gedue toincor rect fuses Electrica
lcomponents or sy stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedbyM ercedes-Benza nd which
ha ve thec orrect fus erating. Th
ee lectrica lfus es in your vehicle switc hoff
defectiv ecircuits. If afuse blo ws,allth ec ompo‐
nent sont he circuit and their functions will cease
to operate.
Blown fuses mus tbereplaced wit hfuses of an
equivalent specification ,whic hyou can de ter‐
mine bythec olor and fuse rating .The fuse allo‐
cation charta nd fur ther information on thee lec‐
tric fuses and relays can be found in the" Fuse
allocation chart" supplement. 218
Breakdown assis tance

*
NO
TEDama geor malfunction scaused by
moisture Moistur
emaycause dama getothee lectrical
sy stem or cause it tomalfunction. #
When thef use bo xisopen, mak esure
th at no moistur ecan enter thef use box. #
When closing thef use box, mak esure
th at thes eal of thel id is positioned cor‐
re ctly on thef use box. If
th en ew fuse whic hhas been inser teda lso
blo ws,have thec ause traced and rectified at a
qu alified specialis tworks hop.
Mak esureoft hefollowing befor ereplacing a
fuse:
R thev ehicle is secured suc hthat it does not
ro llaw ay
R all electrical consume rsares wit ched off
R thei gnition is switched off
The fuses ar elocated in various fuse bo xes:
R fuse bo xinthe front-passenger foot we ll
(/ page219 )
R fuse bo xinthe seat base of thed rive r's seat
(/ page219 ) Opening
thef useb oxinthes eat base of the
dr iver's seat #
Toopen: press down and unclip fasteners 1
on thec over. #
Remo vethec ove r. #
Toclose: pressthec over firm ly in tothes eat
base until fasteners 1clip in. Opening and closing
thef useb oxinthec o-
driver's foot we ll Opening
thef useb ox #
Unlocking andremoving thes towa ge com‐
partment co verint he co-driver's foot we ll
(/ page220). Example:
vehicle tool kit insert #
Liftthe inser tatmarke dp ositions 1. #
Pull thei nser tout of clips 2.
Closing thef useb ox #
Slide thei nser tint oc lips 2. #
Close thei nser tbyp ressing on mar kedp osi‐
tions 1. #
Put on thes towa ge compartment co verint he
co-d rive r's foot we ll and loc kit(/pag e220). Ve
hicl etool kit Information on
thev ehicle tool kit The
vehicle tool kit is located in thes towa ge com‐
partment in thef ootwell on thef ront-passenger
side (/ page220).
The vehicle tool kit contains:
R atow ing eye
R ascrew driver wit hTorx, Phillips and slotted
bits
The vehicle tool kit ma yalso contain thef ollow‐
ing, fore xamp le:
R an open-en dwrench
R awheel wrench Breakd
owna ssis tance 219

Un
locking and removing the stowage com‐
pa rtmen tcover #
Remo vether ubber mat from thef ront-
passenger foot we ll. #
Tounlo ck:turnthe quick- re lease fastener 1
counter-clockwise toposition 0047. #
Slightly raise and pull out thec over.
Inserting and locking thec over #
Slide in thec over and press it down wards. #
Press down theq uick-re lease fastener 1
until it engages. #
Tolock: turnthe quick- re lease fastener 1
clockwise toposition 0048. Re
moving the vehicl etool kit Example:
vehicle tool kit insert #
Raise thei nser tatm arke dp oints 1. #
Pull thei nser tout of clips 2. St
oring thev ehicle tool kit #
Slide thei nser tint oc lips 2. #
Close thei nser tbyp ressing on mar kedp oints
1. Hydraulic jack
Information on
theh ydraulic jack The
hydraulic jac kislocated in side compartment
1 abo vethec o-driver door step.
The jac khasam aximum weight of 16.5 lbs
(7.5 kg)d epending on thev ehicle's equipment.
Yo uw illfind them aximum load capacity of the
jac kstatedont he adhesiv elabel attached tothe
jac k.Ifth er eisam alfunction, please contact a
qu alified specialis tworks hop.
Jac km aintenance:
R Cleana nd grease all moving parts af teru se.
R Extend and retract thep isto ns ful lyeve rysix
months. 220
Breakdown assis tance

Re
moving the pum pleve rrod an dthe jack Re
quirements:
R The co-driver door is open. #
Toopen: press down and unclip fasteners 1
on thec over. #
Remo vethec ove r. #
Pull out theh older comple tely and place it on
th es tep. #
Remo vejack 2and unclip thep um plever
ro d.
% It is
recommended towe arglove sfor this
wo rk. #
Toclose: pressthec over firm ly in tothed oor
sill so that fast eners 1engage. Breakdown assis
tance 221

Information on noise or unusua
ldriving
ch aracteristics
Whil edriving, pa yattention tovibrations, noises
and unusual driving characteristics, e.g .pullin gto
one side. This ma yindicat edamag etothe wheels
or tires. If yous uspect that at ireisd efective,
re duce your speed. Stop thev ehicle as soon as
possible tocheckifw heels and tires ha vebeen
damaged or ar enolonger functioning properly.
Hidden tir edamag ecould also be causing the
unusual drivin gcharacteristics. If no signs of
dama gecan be de tected, ha vethet ires and
wheels checkedataq ualified specialis twork‐
shop. Note
sonr egular lyinspecting wheels and
tires &
WARNING Risk of accident from dam‐
aged tires
Dama gedt ires can cause tir epressur eloss.
As aresult, youc oul dlose control of your
ve hicle. #
Chec kthe tires regularly fors igns of
dama geand replace an ydamaged tires
immediatel y. Chec
kthe wheels and tires of your vehicle for
damag eregular ly,i .e. at leas tevery twow eeks,
as well as af terd riving off-road or on rough
ro ads. Damaged wheels can lead toaloss of tire
pressure.
Look out fort he following types of damage, for
ex ample:
R Cuts in thet ires
R Punctures in thet ires
R Tearsint he tires
R Bulges on tires
R Deformation or se vere cor rosion on wheels &
WARNING Risk ofhydroplaning because
tir et read is tool ow
Insuf ficient tir etread will result in reduced
tir et raction .The tir etread will no longer be
able todissipat ewater.
This increase sthe risk of hydroplaning on wet
ro ad sur faces, pa rticularly when tra veling at
an inappropriat espeed. If
th et irep ressur eist oo high or tool ow ,tires
ma yexhibit dif fere nt le vels of wear at dif fer‐
ent locations on thet iret read. #
Regular lych eckt he tir etread dep thand
th ec ondition of thet iret read across
th ee ntir ew idthofa ll tires.
Minimum tread dep thforu se:
R In summer: 00CEin (3 mm)
R In winter: 00CFin (4 mm) #
Fors afet yr easons, ha vethet ires
re placed befor ethe legally prescribed
limit fort he minimum tir etread dep this
re ached. Conduct
thef ollowing checks regular lyon all
wheels, at leas tonce amonthorasr equired, e.g.
befor ealong journe yorwhen driving off- road:
R Chec kthe tir epressur e(/pag e224 )
R Chec kthe valvec aps
Va lves mus tbeprotected from moistur eand
dir tw ithv alvec apss pecifically appr oved by
Mercedes-Benzf oryour vehicle.
R Visually inspect thet read dep thand thet ire
tread across thew hole tir ewidth
Fo ru se in summer ,the minimum tread dep th
is 00CE in (3 mm) and foru se in winter 00CFin
(4 mm). Markings
1showinw hichp laces theb ar indica‐
to rs (ar row )are integ ratedi ntot he tir etread.
The yarevisible as soon as thet read dep this
appr oximately 00CDin (1.6 mm). Information on driving wit
hsummer tires
At temp eratures belo w50°F(10°C) Summer
tires lose elasticit yand therefor etraction and
braking po wer.Chan gethet ires on your vehicle
to M+S tires. Using summer tires at very cold
te mp eratures could cause tear stof orm, thereby
damaging thet ires permanentl y.Mercedes-Benz 222
Wheels and tires