2020 MERCEDES-BENZ SPRINTER airbag off

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damag eduetooperating conditions and
personal driving style The pollutant emission of
thev ehicle is
directl yrelated tothev ehicle's operation.
Operat eyour vehicle in an environmentally
re sponsible manner tohelp pr otect thee nvi‐
ro nment. Please obser vethef ollowing recom‐
mendations on ope rating conditions and per‐
sona ldriving style.
Operating conditions: #
Mak esuret hat thet irep ressures are
alw aysc orrect. #
Do no ttranspor tany unnecessa ry
we ight (e.g. aroof rack whic hisnol on‐
ge rrequired). #
Obser vethes ervice inter vals.
Ar egularly serviced vehicle will contri b‐
ut etoe nvironmen talp rotection. #
Alwaysh ave maintenance workcar ried
out at aqualified specialis tworks hop.
Pe rsonal driving style: #
Do no tdepress thea ccelera torp edal
when startin gthe engine. #
Do no twarmupt he engine while sta‐
tionar y. #
Driv ecarefully and maintai nasufficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shif tgear sing ood tim eand use each
ge ar onl yupto 00C3of its maximum
engine speed. #
Switc hoffthee ngine when in stationary
traf ficf or ap rolonged time. #
Driv einaf uel-efficient manne r.Pay
attention totheE CO displa yfor afuel-
ef ficient driving style. Environmental issues and
recommendations
It is recommended tore-us ea nd recycle sub stan‐
ces ins tead of immediatel ydisposin gofthem.
The releva nt environmental guideline sand regula‐
tions ser vetoprotect thee nvironmen tand
should be follo we dc arefully. Mercedes-Benz Genuine
Parts
+ ENVIRONMENTAL
NOTEEnvironmental
damag ecaused bynotu sing recycled
re conditione dcomponents Mercedes-Benz
AGoffers recycled recondi‐
tione dcomponents and pa rtsw itht he same
qu ality as ne wparts .The same entitlement
from theL imited Warrant yisv alid as forn ew
parts. #
Recycled reconditione dcomponents
and pa rtsf romM ercedes-Benz AG. *
NO
TEThe ef fectivenes softherestra int
sy stems can be impaired byinstalling
accessor yparts, per form ing repair sor
we lding operations Airbags, Emer
gency Tensioning Device sas
we ll as control unit sand sensor sfor the
re stra int sy stems can be ins talled in thef ol‐
lowing areas of thev ehicle:
R Door frames
R Roof frames
R Doors
R Door pillars
R Door sills
R Seats
R Cockpit
R Instrument clus ter
R Center console #
Do no tins tall an yaccessories suc has
audio sy stems in these areas. #
Do no tperform repair sorw elding oper‐
ations. #
Have accesso ryparts ins talled at a
qu alified specialis tworks hop. If
yo uu se parts ,tires, wheel sorsafet y-re leva nt
accesso ries whic hhaven otbeen appr ovedby
Mercedes-Benz,t he operating safetyoft hevehi‐
cle ma ybejeopardized. Saf ety-re leva nt sy stems,
e.g. theb rake system, ma ymalfunction. Onl yuse
Mercedes-Benz Genuine Partsorp arts of equal
qu ality .Use onl ytires, wheels and accesso ries
th at ar eappr ove dfor your vehicle model.
Mercedes-Benzt estsgenuine pa rts, con version
parts and accessor yparts that ha vebeen
appr ovedfor your vehicle model forr eliability,
saf etya nd suitabilit y.Despit eongoing ma rket 20
General no tes

#
Tosetthe sea tfore-and-af tadjustment:
ra ise le ver1and slid ethe seat int othe
re qu ired position. #
Ensur ethat thes eat is engaged. #
Tosetthe sea theigh t:ke ep on pressing or
pulling le ver2until ther equired seat height
has been reached. #
Tosetthe sea tbackres tinclination: rotate
handwheel 3forw ards and backwards until
th er equired position has been reached. Ad
justin gthe fron tseats mechanicall y(with
Seat Comfor tPacka ge) &
WARNING Risk of becoming trapped if
th es eats ar eadjus tedbyc hildren
Childre ncould becom etrapped if they adjust
th es eats, particularly when unattended. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Neverlea ve children unat tende dint he
ve hicle. &
WARNING Risk of becoming trapped
whe nadjusting thes eats
When youa djus tas eat,you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjustin gaseat, mak esuret hat
no one has an ybody parts in thes weep
of thes eat. Obser
vethes afet yn otes on "Airbags "and "Chil‐
dren in thev ehicle". &
WARNING Risk of accident du etothe
driver's seat no tbeing engaged
If th ed rive r's seat is no tengaged, it could
mo veunexpectedl ywhile thev ehicle is in
motion.
This could cause youtol ose control of the
ve hicle. #
Alwaysm akes uret hat thed rive r's seat
is engaged befor estartin gt he vehicle. &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of becoming trapped if
th es eat height is adjus tedc arelessly
If yo ua djus tthe seat height carelessly ,you or
ot her vehicle occupants could be trapped and
th ereb yinjured.
Children in particular could accidentall ypress
th ee lectrical seat adjustmen tbuttons and
become trapped. #
While moving thes eats, mak esuret hat
hands or other body parts do no tget
unde rthe le vera ssembly of thes eat
adjustmen tsystem. &
WARNING Risk of inju rydue tohead
re stra int sw hicha renotins talled or are
adjus tedi ncor rectly
If hea drestraints ar enotins talled or are
adjus tedi ncor rectly ,the head restra int sc an‐
no tp rovide pr otection as intended.
Ther eisani ncreased risk of injur yinthe
head and nec karea, e.g. in thee vent of an
accident or when braking. #
Alwaysd rive wit hthe head restra ints
ins talled. #
Befor edriving off, mak esuref or every
ve hicle occupant that thec enter of the
head restra int supports theb ackoft he
head at about eyel eve l. Do no
tinter chang ethe head restra int soft he
front and rear seats. Otherwise, youw ill no tbe
able tosetthe height and inclination of theh ead
re stra int stot he cor rect position. 66
Seats and stowage

&
WARNING Risk of becoming trapped
whe nadjusting thes eats
When youa djus tas eat,you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjustin gaseat, mak esuret hat
no one has an ybody parts in thes weep
of thes eat. Obser
vethes afet yn otes on "Airbags "and "Chil‐
dren in thev ehicle". &
WARNING Risk of accident du etothe
driver's seat no tbeing engaged
If th ed rive r's seat is no tengaged, it could
mo veunexpectedl ywhile thev ehicle is in
motion.
This could cause youtol ose control of the
ve hicle. #
Alwaysm akes uret hat thed rive r's seat
is engaged befor estartin gt he vehicle. &
WARNING Risk of inju ryfrom adju sting
th ev ehicle settings while thev ehicle is in
motion
Yo uc oul dlose control of thev ehicle in the
fo llowing situations:
R ifyo ua djus tthe driver's seat, theh ead
re stra int ,the steering wheel or them irror
while thev ehicle is in motion
R ifyo uf asteny our seat belt whilet hevehi‐
cle is in motion #
Befor estarti ngthee ngine: adjus tthe
driver's seat, theh ead restra int ,the
st eering wheel or them irro ra nd fast en
yo ur seat belt. &
WARNING Risk of becoming trapped if
th es eat height is adjus tedc arelessly
If yo ua djus tthe seat height carelessly ,you or
ot her vehicle occupants could be trapped and
th ereb yinjured.
Children in particular could accidentall ypress
th ee lectrical seat adjustmen tbuttons and
become trapped. #
While moving thes eats, mak esuret hat
hands or other body parts do no tget
unde rthe le vera ssembly of thes eat
adjustmen tsystem. &
WARNING Risk of inju rydue tohead
re stra int sw hicha renotins talled or are
adjus tedi ncor rectly
If hea drestraints ar enotins talled or are
adjus tedi ncor rectly ,the head restra int sc an‐
no tp rovide pr otection as intended.
Ther eisani ncreased risk of injur yinthe
head and nec karea, e.g. in thee vent of an
accident or when braking. #
Alwaysd rive wit hthe head restra ints
ins talled. #
Befor edriving off, mak esuref or every
ve hicle occupant that thec enter of the
head restra int supports theb ackoft he
head at about eyel eve l. Do no
tinter chang ethe head restra int soft he
front and rear seats. Otherwise, youw ill no tbe
able tosetthe height and inclination of theh ead
re stra int stot he cor rect position.
Using theh ead restra int fore -and-af tadjustment,
adjus tthe head restra int so that it is as close to
th eb ackoft he head as possible. &
WARNING Risk of inju ryor deat hdueto
incor rect sea tposition
The sea tbeltd oesn otoffert he intended le vel
of pr otection if youh ave notm ove dthe seat
backres ttoana lmostvertical position.
When braking or in thee vent of an accident,
yo uc oul dslide unde rneat hthe seat belt and
sus tain abdominal or nec kinjuries, fore xam‐
ple. #
Adjus tthe seat properly befor ebegin‐
ning your journe y. #
Alwayse nsur ethat thes eat backres tis
in an almos tvertical position and that
th es houlder section of your seat belt is
ro uted across thec enter of your shoul‐
der. *
NO
TEDama getothes eats when moving
th es eats back The seats ma
ybedamaged byobject swhen
moving thes eats bac k. #
When moving thes eats bac k,mak esure
th at ther ea reno object sinthefoot we ll,
under or behin dthe seats. 68
Seats and stowage

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
004D
and
0027
Brak ewarning lam p(red)
(USA) Onl
yint he USA: The brak esystem redw arning lam plight supw hilethe
engine is on.
* Po ssible cause:
R The brakepads ha vereached their wear limit. &
WARNING Risk of accident du etorestricted braking po wer
When theb rake pads ha vereached their wear limit ,the braking
po we rm aybe restricted. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y.
0075 Re stra int sy stem warning
lamp The
restra int sy stem redw arning lam pislit while thee ngine is on.
*The restra int sy stem is malfunctioning. &
WARNING Risk of inju rydue tomalfunctions in ther estraint
sy stem
If th er estraint sy stem is malfunctioning, restra int sy stem compo‐
nent smaybe triggered unintentionall yormaynotd eplo yasi nten‐
ded during an accident .This ma yaffect theE mer gency Tensioning
Device sorairbags, fore xamp le. #
Have ther estraint sy stem checkeda nd repaired immediately
at aq ualified specialis tworks hop. #
Driv eonc arefully. #
Obser vethem essages on them ultifunction displa y. #
Consult aqualified specialis tworks hop immediatel y.
00E5 ESP ®
wa rning lam plights
up The ESP
®
ye llo ww arning lam plight supw hilethee ngine is on.
* ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabiliza‐
tion. In addition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. #
Driv eonc arefully. #
Obser vethem essages on them ultifunction displa y. #
Visit aq ualified specialis tworks hop. 294
Displa ymessages and warning and indicator lamps

1,
2, 3. ..
3-zone automatic climat econtrol
(operating unit) .................................... .101
12 Vs ocket
see Soc ket(12 V)
11 5Vs ocket
see Soc ket(11 5V)
360° Camera Care.................................................2 02A
ABS (Anti-lo ckBrakin gSystem) .......... 14 6
Ac celeration
see Usin gkickdown
Ac tivating/deactivatin gthe HOLD
function ................................................. 15 5
Ac tiv eB rake Assi st.............................. 14 8
Fu nction/no tes. ............................... 14 8
Setting .............................................. 15 0
Ac tiv eD ista nce Assis tDISTR ON IC ..... 15 2
Callin gupas peed........................... .153
Fu nctio n........................................... 15 2
Increasing/decreasing speed ........... 15 3
Re quirements .................................. .153
St eering wheel buttons ..................... 15 3
St oring aspeed ................................ 15 3
Switching off/deacti vating ............... 15 3
Switching on/activating ................... 15 3
Sy stem limitations ............................1 52
Ac tiv eL aneK eeping Assist ..................161
Ac tivating/deactivating .................... 16 2
Fu nctio n............................................ 161
Sy stem limitations ............................1 61
Tr ailer operation ................................ 161
Ad aptiv ecruise control
see ActiveD ista nce Assi stDISTRONIC
Ad aptiv eHighbeam Assist
Fu nctio n............................................. 86
Switching on/o ff................................ 86
Ad d-on equipment .................................. 21
Ad d-on equipment guidelines ................21
Ad ditional tur nsignal light (all-
wheel driv evehicles) ............................. 91
Ad diti ve ................................................. 258
DEF ........................................... 136, 257
Engine oil ......................................... 258
Ad diti ves
Fu el .................................................. 255 Ad
diti ves( DEF)
see DEF
Ad diti ves( engine oil)
see Additive
Ad diti ves( fuel)
see Fuel
Ad justin gthe volume .......................... .180
Ad justin gthe volume
see Radio
ADR (working speed control) Adjusting .......................................... 16 2
Fu nctio n........................................... 16 2
Switching on/of f.............................. 16 2
Af ter-sales service center
see ASS YSTP LUS
Air nozzles see Air vents
Ai rv ents ....................................... .104, 105
adjustin g(front) ................................ 104
Ad justing (roof) ................................. 105
Re ar passenger compartment .......... 105
Airbag ...................................................... 35
Ac tivation ........................................... 32
Fr ont airbag (driver ,fro nt
passenger) ......................................... 35
Ins tallation locations .......................... 35
Overvie w........................................... .35
Pr otection impaired ............................36
Pr otection pr ovided ............................ 35
Side airbag ........................................ .35
Wi ndo wcurtain airbag ........................ 35
Alar msystem
see ATA( Anti -Thef tAlarms ystem)
Alertness assistant see ATTENTION ASSIST
All-wheel drive Engaging ...........................................1 25
Engaging/disengaging ..................... .125
LO Wr ang e........................................ 12 6
No tes. ............................................... 124
Animals Pets in thev ehicle .............................. 45
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ .61300
Index

003B
Inoperativ eRefuel Vehicle .......2 85
0025 Inoperativ eSee Operator's
Manual .............................................. 274
00E5 Inoperativ eSee Operator's
Manual ............................................. 273
007A Inoperativ eSee Operator's
Manual ............................................. 273
003B Inoperativ eSee Operator ’s
Manual ............................................. 285
00AF KeyN otDe tected (red dis‐
pl ay messa ge).................................. 284
00AF KeyN otDe tected (whit edis‐
pl ay messa ge).................................. 284
0075 LeftSide Cur tain Airbag Mal‐
function Service Required (e xam‐
ple) .................................................. .270
0049 Malfunction See Operator ’s
Manual ............................................. 289
ð Maximum Speed Exceeded .....275
00AF Obtain aNew Key .................... 285
00B2 Off.......................................... .275
00D9 Off...........................................2 76
0024 Parking Brak eInoperative ........271
0024 Parking Brak eSee Opera tor's
Manual ............................................. 271
00AF Place theK eyintheM arked
Space See Ope rator's Manual .......... 284
0077 Please Cor rect Tire Pressure ... 284
00E2 Refill Ad ditiv eEmer gency
Op.: XXX mphS ee Operator's Man‐
ual ....................................................2 82
00E2 Refill Ad ditiv eSee Operator's
Manual .............................................2 81
00E2 Refill Ad ditiv eStartsu ntil
Emerg. Op. :XXX See Operator's
Manual ............................................ .282
009E Replace Air Filter .....................2 78
00AF Replace KeyB atte ry ................ 285
003D See Ope rator's Manual ........... 280
0075 SRS Malfunction Service
Re quired .......................................... .270 00CC
Steering Malfunction
Incre ased Ph ysical Ef fort See
Ope rator's Manual ........................... 286
00CC Steering Malfunction Stop
Immediatel ySee Operator's Man‐
ual ....................................................2 86
g Step No tExtended Se eOper‐
ator' sManualorS tepN otExte n‐
de dM alfunction ............................... 288
003D Stop Vehicle Lea veEngine
Ru nning ............................................ 279
003D Stop Vehicle See Operator's
Manual ............................................. 280
0049 SwitchOffLights ..................... 289
0049 SwitchOnH eadlamps .............2 89
0077 Tire Press. Sen. Missing ..........283
0072 Vehicle Operational Switch
th eI gnition Of fBefor eExiting ..........2 87
x Vehicle Trac kerh as been
activated. De tails: see manual or
associated mobile app. or Vehi‐
cle locating activated –see manual
or mobile app. ..................................2 88
0077 Warning Tire Malfunction ........ 283
Ac tiveB rake Assi stFunctions Cur‐
re ntl yL imited See Ope rator's Man‐
ual .................................................... 272
Ac tiveB rake Assi stFunctions Limi‐
te dS ee Operator's Manual ...............272
Ac tiveD ista nce Assi stCur rently
Un available See Operator' sManual
.......................................................... 275
Ac tiveD ista nce Assi stInoperative ...275
Ac tiveD ista nce Assi stNo wA vaila‐
ble .................................................... 276
Ac tiveL aneK eeping Assis tCamera
Vi ew Restricted See Ope rator's
Manual ............................................. 277
Ac tiveL aneK eeping Assis tCur‐
re ntl yU navailable See Opera tor's
Manual ............................................. 277
Ac tiveL aneK eeping Assis tInoper‐
ative .................................................2 77 Index
305

Service inter
vald isplay
see AS SYST PLUS
Service products Refrigerant (ai rconditioning) ............ 262
Setting thes peed
see Cruise control
Settings (on-boa rdcompu ter) ............ .174
Short-distance trips ..............................11 3
Side airbag ..............................................35
Side window ...........................................58
Closin g............................................... 58
Closin g(all) ........................................ 58
Closin gusingthe key. ........................ 60
Con venience closing ......................... .60
Con venience opening ......................... 60
Opening .............................................. 58
Opening (all )....................................... 58
Opening wi th thekey .......................... 60
Sid ew indows
Problem ..............................................61
Re setting. ........................................... 60
Size designation (tire) .......................... 235
Sliding door B-pillar door sill (button) ..................... 52
Center console (button) ..................... 52
Child saf etyl oc k. ................................ 44
Closin g(from inside) .......................... .51
Closin g(from outside) ........................ 51
Opening (from inside) .........................51
Opening (from outside) ....................... 51
Sno wchains ......................................... 223
Soc ket(12 V) .......................................... 80
Ca rgoc ompartment. .......................... 81
Driver' sseat. ...................................... 80
Fr ont center console .......................... 80
Soc ket(11 5V) ......................................... 80
Lo we rcontrol panel ............................ 80
Spar ewheel
Ins talling/ removing ......................... .247
No tes. ............................................... 24 6
Special seat belt retractor ..................... 40
Speciali stwo rkshop .............................. 25
Speed limitation, winter tires Setting ..............................................1 52
Spee drating (tire) ................................ 235
Speedome ter( digital) .......................... 173
St andb ymode
Ac tivating/deactivating .................... 14 5St
art/s topb utton
Pa rking thev ehicle ........................... 14 0
St artin gthe vehicle ........................... 11 0
Switching on thep ower supply or
th ei gnition ....................................... 109
St arting
see Vehicle
St arting assi stance
see Jump -star tconnection
St arting-o ffaid
see Hill star ta ssist
St ationar yheating
Problems .......................................... 108
St ationar yheating/ventilation
Ad justing (on-board computer) ......... 107
St ationar yheating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 17 0
Ad justing ............................................ 76
Buttons ............................................. 17 0
St opping thea larm (ATA ) ...................... .62
St ow agea reas
see Stow ages pace
St ow agec om partments
see Stow ages pace
St ow ages pace ....................................... 77
Armres t.............................................. 77
Cen terc onsole ................................... 77
Cockpit .............................................. .77
Doo r................................................... 77
Glasse scompartment ........................ 78
Glo vebox. .......................................... 77
Sulfur content ...................................... 255
Summer tires ........................................2 22
Switching air-recirculation mode
on/off .................................................... 104
Switching on ignition (start/s top
button) .................................................. 109
Switching seat heating on/off ..............76
Switching synchronization function
on/of f(control panel) .......................... 103
Switching theA /C function on/off ....102
Switching ther ear window
defros tero n/off ................................... 104
Switching thew indshield heater
on/off .................................................... 104314
Index