2020 MERCEDES-BENZ SPRINTER ESP

Only one mobile phone at
atime can be connec‐
te dv ia Android Auto to them ultimedia sy stem.
The availabilit yofAndroid Au toand Android Auto
apps ma yvarya ccordin gtothe countr y.
The service pr ovider is responsible fort his appli‐
cation and thes ervices and content connected to
it.
Information on Android Auto
While using Android Auto,v arious func tions of
th em ultimedia sy stem, fore xamp lethem edia
source Blue tooth®
audio, ar enotavailable.
Connecting amobile phone via Android Auto
(wired)
Requ irements:
R The multimedia sy stem is equipped wit hthe
function.
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R Ther eisanI nternetconnection fort he full
ra ng eoff unctions forA ndroid Auto.
Multimedia sy stem:
4 © 5
Smartphone
5 Mercedes PRO &Apps 5
Android Auto
5 Star tAndroid Auto #
Connec tthe mobile phone totheU SB por ton
th em ultimedia sy stem using asuitable cable
(/ page203). #
If no other device is connected wit hthe sys‐
te mv ia Blue tooth®
or Apple CarPlay ®
(wire‐
less): confir mthe dat aprotection pr ovisions. #
If ano ther device is connected via Blue tooth®
,
Androi dAuto( wireless) or Apple CarPlay ®
(wireless) wit hthe sy stem: taponthe Tap
here to start Android Auto
for: message.
or #
Select thed evice in theí device list
under thea pplication.
All existin gdevice connection svia USB ,Blue‐
tooth ®
,A ndroid Au to(wireless) or Apple Car‐
Play ®
(wireless) ar edisconnec ted. The device
newl yconnected via cable is active.
% If an Android
Autoapplicatio nisactive, you
can cal lupthis activ eapplication using the
z or002B application buttons. Ac
cepting/rejecting thed atap rote ction pro‐
visions
% The
firs ta ctivatio nofA ndroidAutoont he
multimedia sy stem mus tbecarried out when
th ev ehicle is stationar yfor saf etyr easons.
Fo rthe initial star toft he application:a message
wit hthe dat aprotection pr ovision sappears. #
Select Accept &Start.
Re turning tothem ainm enu #
Press the00E2 button.
% If
yo uu se bo th thewired as well as wireless
Android Autofunction, obser vethat aw ire‐
less connectio nmaybe es tablished when the
device is next connected using Blue tooth®
or
af te rs tartin gt he multimedia sy stem. If
Android Autowa sn otdispla yedint hefore‐
ground be fore disconnecting, thea pplication
st arts in theb ackg round when reconnected.
Yo uc an call up Android Autointhem ain
menu.
Connecting amobile phone via Android Auto
(wireless)
Requ irements:
R The multimedia sy stem is equipped wit hthe
function.
R The cur rent version of your device's operating
sy stem is being used (see them anufacturer's
operating instructions).
R The device supports theA ndroid Autowire‐
less function.
R Blue tooth ®
is activated on thed evice (see the
manufacturer's operating instructions).
R The device is "visible" foro ther devices.
R The full rang eoff unctions forA ndroid Autois
onl ypossible wit hanInterne tconnection.
Multimedia sy stem:
4 © 5
Phone 5
í
Connecting amobile phone #
Connec tthe mobile phone using Blue tooth®
( / pag e194).
St arting Android Auto #
Select Start Androi dAuto. 200
MBUX multimedi asystem

%
Depending on
thec onfiguration of the
device, af terc onnecting them obile phone via
Blue tooth ®
,t he prom ptma yappear in the
media displa yasking if Android Autoshould
be star ted. The querym ustint hat case be
answered with Yes.
% It is possible at an
ytime toswitc hbetwe en
connection via Blue tooth®
or Android Auto
(wireless) in thed evice list.
Ac cepting/rejecting thed atap rotection pro‐
visions
Am essag ewitht he dat aprotection pr ovisions
appears. #
Select Accept &Start.
Re turning tothem ainm enu #
Press the00E2 button.
% If Android
Autowa sn otdispla yedint hefore‐
ground befor edisconnecting, thea pplication
st arts in theb ackg round when reconnected.
Yo uc an call up Android Autointhem ain
menu.
Calling up theA ndroid Autosound settings
Multimedia sy stem:
4 © 5
Smartphone 5
Android Auto
5 Z #
Select sound settings.
Ending Android Auto #
Disconnect thec onnectin gcable between the
mobil ephone and multimedia sy stem.
Mercedes-Benz recommends disconnecting
th ec onnectin gcable onl ywhen thev ehicle is
st ationar y. Tr
ansfer redv ehicle dat awith Android Auto
and Apple CarPlay ®Overvie
woftransfer redv ehicle data
Whe nusing Android Autoor Apple CarPlay ®
,c er‐
ta in vehicle dat aistransfer redtot he mobile
phone. This enables youtog ettheb esto ut of
selected mobile phone services. Vehicle dat ais
no td irectl yaccessible.
The following sy stem information is transmit ted:
R softwar erelease of them ultimedia sy stem
R system ID (anonymized)
The transfer of this dat aisusedtooptimize com‐
munication between thev ehicle and them obile
phone. To
do this, and toassig nseve ralv ehicles tothe
mobil ephone, avehicle ID is random lyge ner‐
ated.
Thi sh asno connection tothev ehicle identifica‐
tion number (VIN) and is dele tedw hen them ulti‐
media sy stem is rese t(/ pag e193).
The following vehicle status dat aistransmitted:
R transmission position engaged
R distinction between par ked, standstill ,rolling
and driving
R day/night mode of thei nstrument clus ter
The transfer of this dat aisusedtoalter ho wcon‐
te nt is displ ayed tocor respond tothed riving sit‐
uation.
The following position dat aistransmitted:
R coordinates
R speed
R compass direction
R acceleration direction
This dat aisonlyt ransfer redw hile then avigation
sy stem is active, in order toimpr oveit (e.g. so it
can continue functioning when in atunnel). Media
Information about media mode
Information about suppor
tedf ormats and
dat astorage media &
WARNING Risk of distraction whe nhan‐
dling da tastorag emedia
If yo uh andle adatas torage medium while
driving, your attention is diver tedf romt he
traf ficc onditions. Thi scould also cause you
to lose control of thev ehicle. #
Onlyhandle adatas tora ge medium
when thev ehicle is stationar y. %
Depending on
thee quipment ins talled play‐
bac kofv ideoform ats ma ynotbe possible. MBU
Xmultimedi asystem 201

#
Torepeat atrack: select :.
Fo rthe repeat function ther ea rethef ollow‐
ing settings:
R Select once: thea ctiv eplaylistisr epea‐
te d.
R Select twice: thec urrent trac kisrepea‐
te d.
R Select threet imes: ther epeat function
is deactivated. #
Topla ybackt rack sinr andom order:
select 9. #
Towind atrack forw ards or backwards:
ta pont he desired point on thet imeline. #
Toselect then exttrack: select 00F6. #
Toselect thep revious track: select00F5. #
Toscroll through trac ksquickl y:press and
hold 00F5 or00F6. #
Tosho wthe cur rent trac klist: select the
trac kima geshown. Ad
ditional options fors ettin gm ediaplayba ck Multimedia sy
stem:
4 © 5
Media
Calling up additional options #
Select f.
The additional options ar eshown.
The following option sareavailable:
R Surpris eMix
Ap laylistw ithr andoml yselected trac ksis
created.
R Add to Favorite Songs
The cur rent trac kisadded tothef avo rite
songs.
R Remove from Favorite Songs
The cur rent trac kisremovedf romt hefavo rite
songs. #
Select an option. Media sear
ch Information abou
tthe sea rchfunctio nincat‐
egori es
Under 5youc an sear chthro ugh all available
media files. Ther eareseveralc ategories available
fo rs election. The categories shown depend on
th ec onnected device and dat aformat. Av
ailable categories wit hBluetooth ®
audio equip‐
men t:
R Current Tracklist
The folder sand categories of thec onnected
device ar eshown.
Av ailable categories wit haudio files:
R Curren tTracklist
R Playlists
R Folder
R Albums
R Artists
R Tracks
R Often Played
R Most Recently Added
R Mood
R Music Genres
R Year
R Composers
R Podcasts (Apple®
devices)
R Audiobooks (Apple®
devices)
% The categories ar
eavailable as soon as the
entir emedia content has been read in and
analyzed.
St arting asear chin categories
Multimedia sy stem:
4 © 5
Media 5
5 #
Select acategor y.
The media files ar eshown cor responding to
th es elected categor y,e.g. all albums will be
shown fort he Albums category.
Sorting results shown or playing bac kall
media found #
Select 0062. #
Topla ybacka llre sults found in thec ate‐
gor y:select Play All.
If, fore xamp le,thea lbum categor yisactive,
all albums found bythed esired artis twill be
pla yedb ack. #
Tosor tresults alphabeticall y:select Sort
from A-Z. #
Tosor tresults in reve rsea lphab etical
order: selectSortfrom Z-A.
% The
available options depen donthe selected
categor yand thec onnected device. 204
MBUX multimedia sy stem

Note
sonl oading guidelines &
DANG ER Risk of poisonin gfrome xhau st
ga ses
Combustion engines emit poisonous exhaust
ga ses, suc hascarbon monoxide. Exhaust
ga ses can enter thev ehicle interior if the
re ar-en ddoor is open when thee ngine is run‐
ning ,especially if thev ehicle is in motion. #
Alwayss witc hoffthee ngine before
opening ther ear-end door. #
Neverd rive wit hthe rear-en ddoor
open. &
WARNING Risk of inju ryfrom unsecu red
object sinthevehicle
When objects ar eunsecured or inadequately
secured, they can slip, tip overorbet hrown
about, striking vehicle occupants.
This also appliest o:
R Luggag eorl oads
R Seats whic hhave been remo veda nd are
being transpor tedint hevehicle in an
ex ceptiona lcase
The reisar isk of injur y,particular lyin the
eve nt of braking maneuver sorabrupt
ch anges in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about. #
Befor etrave ling, secur eobjects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When aseat is remo ved, keep it prefera‐
bly outside thev ehicle. &
WARNING Risk of inju rydue toobjects
being stowedincor rectly
If yo udon otadequatel ystowo bjectsint he
ve hicle interior ,the yc ould sli porbet ossed
around and thereb ystrik evehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phon ebrack etsc annot
al wa ys restra in theo bject stheyc ontai nint he
eve nt of an accident.
The reisar isk of injur y,particular lyin the
eve nt of sudden braking or asudde nchange
in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about in these or
similar situations. #
Alwaysm akes uret hat objects do not
project from stowages paces, parcel
nets or stowagen ets. #
Close thel oc kable stow ages paces
befor estarti ngajou rney. #
Stow and secur eobject sthat ar eheavy,
hard, poin ted, sharp-edged, fragile or
to ol arge inthec argo compartment. &
WARNING Risk of bu rnsf romt hetailpipe
and tailpipe trims
The exhaus ttailpipe and tailpipe trims can
becom everyh ot.Ify ou come int ocontact
wi th th ese parts of thev ehicle, youc ould
bur nyourself. #
Alwaysbep articularly careful around
th et ailpipe and thet ailpipe trims and
supervise children especially close lyin
th is area. #
Allowvehicle parts tocool down before
to uchin gthem. If
yo ua reusin gar oofrack ,p lease no tethem axi‐
mum roof load and them aximum load capacity of
th er oof rack ( /pag e289).
Camera-based driving sy stems and thes ensor
functions of thei nside rearvie wmirro rm aybe
impaire difyou ar etransportin gaload on the
ro of and it pr otru des mor ethan 16in (40 cm)
ov er thef ront edg eoftheroof. Therefore, make
sur ethat thel oad does no toverhang bymore
th an 16 in (40 cm).
The handlin gcharacteristics of your vehicle are
dependent on thel oad distribution.
Therefore, please obser vethef ollowing no tes
when loading:
R When transportin gaload, ne vere xceed the
permissible gross mass or theg ross axle
we ight rating fort he vehicle (including occu‐
pants). The values ar especified on thev ehi‐
cle identification plat eonthe B-pillar.
R The load mus tnotprotru de abo vetheu pper
edg eoft he seat backrests.
R If possible, alw ayst ranspor tthe load in the
cargo compa rtment. Tr
ansporting 207

Dip
stick( example) #
Park thev ehicle on an even sur face. #
Remo vedipstick 1and wipe it off. #
Slowl yinser tdipstick 1intot he dipstick
guide tube as farasitw illgoa nd pullito ut
af te rt hree seconds.
R Oil le velO K:theo il le velisb etwe en the
MIN and theM AX mar k.
R Oil le veltoo low: theo il le velisatt he MIN
mar korb elow. #
Ifth eo il le velist oo lo w,add appr ox.
1. 1USq t(1l iter) engine oil. #
Ifth eo il le velist oo high, drain of fexcess
engine oil.
Vi sit aq ualified specialis tworks hop.
Checking thee ngine oil le velw itht he on-
boa rdcompu ter
Re quirements:
R The vehicle is le veld uring them easuring
process.
R The hood is no topen.
R Dependin gonthe driving profile, theo il le vel
can be displa yedo nlya fter ad riving time of
up to30 minutes and onl ywhen thei gnition
is switched on.
On-boar dcomputer:
4 Service 5
Engine Oil Level
Yo uw ills ee one of the following messa geson
th em ultifunction displa y: #
Measuring Engine Oil Level...:m easurement
of theo il le veln ot ye tpossible. Repeat the
qu erya fter drivin gfor am aximu mof
30 minutes. #
Engine Oil Level OK andtheb ar showing the
oil le velont he multifunction displa yisgreen
and lies between "MIN" and "MAX": theo il
le ve lisO K. #
Engine Oil Level Drive until the engin eis
warm. :warmupt he engine tooperating tem‐
perature. #
Engine Oil Level Correct Measurement Only
if Vehicl eIsonL evel Ground:p arkt he vehicle
on aleve lsurface. #
Engine Oil Leve lAdd 1,0 liq.gal. andtheb ar
showing theo il le velont he multifunction dis‐
pla yiso rang ea nd lies belo w"MIN": add
1. 1USq t(1l)ofe ngine oil. #
Reduce Engine Oil Level andtheb ar showing
th eo il le velont he multifunction displa yis
orang eand lies abo ve"MAX": drain of fexcess
engine oil.
Vi sit aq ualified specialis tworks hop. #
For Engine Oil Level Switch Ignition On :
switc hont he ignition in order tocheckt he
engine oil le vel. #
Engine Oil Level System Inoperative:t he sen‐
sor is defectiv eornotconnected. Visit a
qu alified specialis tworks hop. #
Engine Oil Level System Currently Unavaila-
ble:c losetheh ood.
% Ve
hicles with col doil le veld ispla ys:theo il
le ve lisa utomaticall ydispla yedont he multi‐
function displa yafter thev ehicle has been
non-operational forane xtende dperiod .Ifit
is no tpossible tomeasu rethee ngine oil
le ve l,ac orresponding messag ewill appear.
Ad ding engin eoil &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. Main
tenance and care 217

If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING Risk of scalding from hot
coolant
The engine cooling sy stem is pressurized,
particular lywhen thee ngine is warm.Ify ou
open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopen‐
ing thec ap. #
When opening thec ap, wear pr otective
gl ove sand saf etyg lasses. #
Open thec ap slowl ytorelease pres‐
sure. Allo
wthe engine and thee ngine cooling sy stem
to cool down befor echecking thec oolant le velor
re filling coolant.
* NO
TEPaint wo rkdamag eduetocoolant If coolant
getsonp ainted sur faces, thep aint‐
wo rkcan be damaged. #
Addc oolant carefully. #
Remo vespilledc oolant. Checking
thec oolant le vel Example: coolant
expansion reser voir #
Park thev ehicle on an even sur face. #
Ope nthe hood (/ page214). #
Slowly tur ncoolant expansion reser voir cap
1 half aturnc oun ter-clockwise and allow
exc ess pressur etoescape. #
Turn coolant expansion reser voir cap 1fur‐
th er and remo veit. #
Chec kthe coolant le vel.
Ther eise nough coolan tincoolan texpansion
re ser voir if thec oolant reaches theM AX
mar k.
Ad ding coolant #
Refill th ec oolant totheM AX mar konthe
coolant expansion reser voir.
Onl yuse coolan tappr oved byMercedes-Benzto
avo id damagin gthe engine cooling sy stem. #
Replace coolant expansion reser voir cap 1
and tigh tenina clockwise direction. #
Startt he engine. #
Aftera pproxima tely five minutes, switc hoff
th ee ngine again and allo wittocool down. #
Che ckthec oolant le vela ga in and add coolant
if necessar y.
% Obser
veadditional coolant information
(/ page283). Main
tenance and care 219

Fi
lling up thew indshield washer sy stem &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Danger of bu rnsw hen open‐
ing theh ood
If yo uo pen theh ood when thee ngine has
ove rheated or during afireint he engine com‐
partment, youc oul dc om eintoc ontact wi th
ho tg ases or other escaping operating fluids. #
Befor eopening theh ood, allo wthe
engine tocool down. #
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING ‑Riskoff irea nd injur yfrom
windshiel dwashe rconcentrate
Wi ndshield washer concentrat eishighlyflam‐
mable. It could ignit eifitcomes int ocontact
wi th hote ngine component parts or the
ex haus tsystem. #
Mak esuret hat no windshield washer
concentrat espills out next tothef iller
opening. *
NO
TEDama getothee xterio rlighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid ma ydam‐
ag et he plastic sur face of thee xterio rlighting. #
Onlyuse windshield washer fluids that
ar ea lso suitable foru se on plast ic sur‐
fa ces, e.g. MB SummerFit or MB Winter‐
Fit. Ad
ding washer fluid Wa
sher fluid reser voir (e xamp le) #
Pre-mix thew ashe rfluid in thec orrect mixing
ra tio in acontainer. #
Park thev ehicle on alevel sur face and secu re
it agains trolling away ( /pag e140). #
Ope nthe hood (/ page214). #
Pullthe cap of thew ashe rfluid con tainer 1
upwards bythet ab. #
Pour in thep re-mixed washer fluid. #
Press cap 1onto thef iller openin guntil it
audibly engages. #
Close theh ood (/ page214).
% Mix
thew ashe rfluid wit hwindshield washer
concentrat eallye ar round. Compl ywitht he
information about windshield washer fluid in
th et echnical dat a(/ pag e283).
% Compl
ywitht he fur ther information about
windshield washer fluid (/ page283) Cleaning
thew ater drain valveoft he air
intak ebox &
WARNING Risk of inju rydue tomoving
parts
Cer tainc omponents in thee ngine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain even af tert he ignition has been
switched off, e.g. thec ooler fan.
Ma kesur eoft hefollowing befor eperform ing
ta sk sint he engine compartment: #
Switc hthe ignition off. 220
Maintenance and care

#
Place asuitable collector beneat hdrain hose
2. #
Switc hont he ignition. #
Open drain scr ew1 until thew ater/fuel
mixtur eemerges from drain hose 2.#
Close drain scr ew1 as soon as around
0. 2qt( 0.2l iter) of thew ater/fuel mixtur ehas
been collected.
Af ter30s econds, thee lectrical fuel pump
automaticall ystops thed ischarg eofthe
wate r/fuel mixture. #
Afterd raining, switc hoffthei gnition. #
Dispose of thec ollected water/fuel mixture
in an environmentally responsible manner,
e.g. at aqualified specialis tworks hop. #
Chec kthat drain scr ew1 has been closed.
If th ee ngine is running whil edrain scr ew 1
is open, youw ill lose fuel thro ugh drain hose
2. #
Close theh ood (/ page214). #
003A The indicator lam pdoes no tgoo ut
af te rd raining: drainthe fuel filter again. #
003ATh eindica torlam pd oesn otgo out
af te rt he second draining: consultaquali‐
fi ed specialis tworks hop.
Mercedes-Benz recommends that youh avet he
fuel filter drained at aqualified specialis twork‐
shop. Cleaning and care
Note
sonw ashingthe vehicl einana utomatic
car wash &
WARNING Risk of accident du eto
re duced braking ef fect af terw ashing the
ve hicle
The braking ef fect is reduced af terw ashing
th ev ehicle. #
Aftert he vehicle has been washed,
brak ecarefully while paying attention to
th et raffic condition suntil theb raking
ef fect has bee nfully restored. *
NO
TERisk of damag etothe paintwork
and plastic components If
yo uw ash your vehicle in Touchles sAuto‐
matic Car Wash sy stems that use special
cleaning agents, thec leaning agentsu sed can damag
ethe paintwor korplastic components
of thev ehicle. #
Do no twash thev ehicle in Touchless
Au tomatic Car Wash sy stems that use
special cleaning agents. Mak
esuret hat thea utomatic car wash is suitable
fo rt he size of thev ehicle.
Befor ewashing thev ehicle in an automatic car
wa sh, fold in theo utside mir rors and remo veany
additional antennas. Otherwise, theo utside mir‐
ro rs,a ntennas or thev ehicle itself could be dam‐
aged.
Mak esurea nyadditional antennas ar ere-in stal‐
led and that theo utside mir rors aref ullyf olded
out again when youl eave thea utomatic car
wa sh.
To avo id damag etoyourvehicle, obser vethef ol‐
lowing befor eusing an automatic car wash:
R thes ide windo wsand thes liding windo ware
comple tely closed.
R theb lowe rfor ventilation and heating is
switched off.
R thew indshield wiper switc hisinposition005A.
If th ev ehicle is very dirty ,wash of fexcess dirt
befor ecleaning thev ehicle in an automatic car
wa sh.
% Re
moving thew ax from thew indshield and
th ew iper rubber safter wa shing thev ehicle,
will help avoid smearing and reduce wiper
noise. Note
sonu se ofapowe rwasher &
WARNING Risk of accident whe nusing
high-pressu recleaning equipment wi th
ro und-spr aynozzles
The wate rjet from around-spra ynozzle (dirt
grinder) ma ycaus edamag etotires and sus‐
pension components that is no tvisible.
Component sdamaged in this wa ym ayfail
unexpec tedly. #
Do no tuse high-p ressur ecleaning
equipment wit hround-spra ynozzle sto
clea nyour vehicle. #
Damaged tires or suspension compo‐
nentsm ustber eplaced immediatel y. Ne
veru se ap owe rwashe rinthevehicle interior.
The pressurized watercreated bythep ower 222
Maintenanc eand care