2020 MERCEDES-BENZ SPRINTER load capacity

ar
ep resc ribed bylawa nd mus tbecorrect at all
times.
The factor yequipst he vehicle wit hawooden or
plastic cargo compartmentf loor;this is an inte‐
gral par tofthevehicle stru cture. If youh avet he
carg ocompa rtment floor remo ved, thev ehicle
body ma ybedamaged. Load securing will then
be impaired and them aximum loading capacity
of thet ie-down points will no longer be guaran‐
te ed. Therefore, do no thave thec argo compart‐
ment floor remo ved.
Note sont he partition
Wi thout apartition ,vehicles that ar eappr ove das
commercial vehicles (N1 ,N2) do no tfulfill
ISO 27956, whi chdescribes thee quipment for
properly securing aload in deliver yvehicles. If
th ev ehicle is used totranspo rtgoods, retrofitting
th ep artition is stronglyrecommended ,asprop‐
erly secu ring thel oad in vehicles without aparti‐
tion will alw aysbeac omplexoperation. Operating Instructions
These Operating Instructions describe all models,
as well as standar dand optional equipmen tof
yo ur vehicle that wa sa vailable at thet ime of
going topress. Countr y-specific dif fere nces are
possible .Notet hat your vehicle ma ynotbe
equipped wit hall functions described. This is also
th ec ase fors ystems and functions releva nt to
saf ety. Therefore, thee quipment on your vehicle
ma ydiffe rf romt hat in thed escriptions and illus‐
trations.
The original pur chase agreement documen tation
fo ry our vehicle contains alistofa llth es ystems
in your vehicle.
Should youh ave anyq uestions concerning equip‐
ment and operation, consult an authorized
Mercedes -Benz Center.
The Operating Instruction sand Maintenance
Bookle tare impor tant documents and shoul dbe
ke pt inthev ehicle.
Note onvehicles whic hareequipped bybody
manu factu rers
Alw ayso bser vetheb ody manufacturer's Operat‐
ing Instructions. Youc oul do therwise failto rec‐
ognize dangers. Servic
eand vehicl eoperation Wa
rranty The Limi
tedW arrant yf or your vehicle is in
accordance wit hthe warrant yterms and condi‐
tions in theS ervice and Warrant yInforma tion
booklet.
Yo ur authorize dMercedes-Ben zCenter will
re place and repair all factor y-ins talled parts in
acco rdanc ewitht he term soft hefollowing war‐
ra nty term sa nd conditions:
R NewV ehicle Limited Warranty
R Exhaus tSystemW arranty
R Emissio nSystems Warranty
R California, Connecticut ,Maine, Massachu‐
setts, Ne wYork, Pe nnsy lvania ,Rhod eIsland
and Verm ont Emission Control Sy stem War‐
ra nty
R StateW arrant yE nforcement La ws("Lemon
La ws ")
Re placement parts and accessories ar ecovered
by theM ercedes-Benz Partsa nd Accessories
Wa rranties.
Thes eareavailable at an yauthorize dMercedes-
Ben zCenter.
% Should
youl ose your Servic eand Warranty
In fo rm atio nbooklet, ha vean authorized
Mercedes-Ben zCenter ar rang ef or areplace‐
ment .The ne wService and Warrant yInfor‐
mation bookle twillbep ostedtoy ou. Ve
hicl eoperation outside theU SAor Canada When
youa retra veling abroad wit hyour vehicle,
obser vethef ollowing points:
R service points or replacement parts ma ynot
be available immediatel y.
R unleaded fuel forv ehicles wit hacatalytic
con verter ma ynotbe available. Leade dfuel
can cause damag etothe catalytic con verter.
R thef uel ma yhave aconsiderabl ylower
octane number .Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models ar eavailable in
Europe thro ugh theE uropean Deliver yProgram.
Fo rm orei nformation, please consult an author‐
ized Mercedes-Benz Center ,orwrite to one of the
fo llowing addresses:
In theU SA: 22
General no tes

#
Install and secur ethe ball coupling as
described in theb all coupling manufac‐
turer's ins tallation instructions. #
When theb all coupling has been ins tal‐
led, ensur ethat it is cor rectly secu red
befor eevery trip. *
NO
TEWearing out theb rake linings by
continuously dep ressing theb rake pedal #
Do no tdepress theb rake pedal continu‐
ously whils tdriving. #
Touse theb raking ef fect of thee ngine,
shif ttoa lowe rgear in good time. Alw
aysc ompl ywitht he operating instructions of
th em anufacturer of thet railer coupling and the
ball nec k.
Place your vehicle/trailer combination on sur fa‐
ces that ar ease vena spossible and secu reit
agains trolling away ( /pag e140). Coupl eand
uncoupl ethe trailer carefully.
When backing up thet ow ing vehicle, ensur ethat
th er eisn o-one between thev ehicle and the
traile r.
If yo udon otcouple thet railer tothet ow ing vehi‐
cle cor rectly ,the trailer ma ybecome de tach ed.
Onceith as been coupled and is roadwor thy, the
traile rmustbeinah orizontalp osition behin dthe
to wing vehicle.
No tethef ollowing rega rding thet ongue weight:
R Mak efull use of them aximum tongu eweight,
wher epossible.
R Neverfall belo walegally prescribed minimum
to ngu eweight ;the tongu eweight must
alw aysbep ositive.
R Do no texceed or fall belo wthe permissible
to ngu eweights –this mus tbeobservedd ur‐
ing loading and unloading of thet railer.
Do no texceed thef ollowing values:
R Perm itted braked or unbraked towing capa‐
city
The maximum permissible towing capacity for
unbraked trailer sis1,653 lbs (750 kg).
R Perm issible rear axle load of thet ow ing vehi‐
cle
R Perm issible gross mass of thet ow ing vehicle
R Perm issible gross mass of thet railer R
Perm issible grosscombination mass
R Maxi mump ermissible speed of thet railer
The releva nt pe rmitted values, whic hmustn otbe
exc eeded, can be found in thef ollowing places:
R Inyour vehicle documents
R Onthei dentification plat eofthe trailer hitch
R Onthet railer's identification plate
R Onthev ehicle identification plate
If th er ea rediscrepancies between thev alues, the
lo we stone shall appl y.
Befor edriving off, ensu rethef ollowing:
R The tir epressur eont herear axle of thet ow‐
ing vehicle has been se tfor them aximum
load.
R The headlamps ha vebeen se tcorrectly.
Va lues appr ovedbyt he manufacturer can be
fo und on thei dentification plates and in thes ec‐
tion fort he towing vehicle (/ page247).
Yo ur vehicle will beha vediffere ntly wi thatrailer
re lativ etow ithout atrailer:
R The vehicle/trailer combination will be heav‐
ier.
R The vehicle/trailer combination will be
re stricted in its acceleration and climbing
ability.
R The vehicle/trailer combination will ha vean
inc reased brakin gdista nce.
R The vehicle/trailer combination will be more
susceptible tocrosswind gu sts.
R The vehicle/trailer combination will require
mor esensitiv esteering.
R The vehicle/trailer combination will ha ve a
lar gerturning circle.
This ma yimp airt he vehicle's driving characteris‐
tics.
When drivin gwithav ehicle/trailer combination,
alw aysa dap tyour speed tothec urrent road and
we ather conditions. Driv ecarefull y.Ke ep asuffi‐
cient saf edista nce.
Co mp ly wi th th emaximum speed of 49 mph
(80 km/h) or 62 mph(100k m/h) ,eveninc oun‐
trie sinw hich highe rspeed sareperm itted for
ve hicle/trailer combinations.
Comply wit hthe legally prescribed maximum
speed forv ehicle/trailer combination sinforce in
th ec ount ry,s tate or Canadian pr ovinc einq ues‐
tion. Befor esetting off, consult thet railer's vehi‐ Driving and parking
16 9

Note
sonl oading guidelines &
DANG ER Risk of poisonin gfrome xhau st
ga ses
Combustion engines emit poisonous exhaust
ga ses, suc hascarbon monoxide. Exhaust
ga ses can enter thev ehicle interior if the
re ar-en ddoor is open when thee ngine is run‐
ning ,especially if thev ehicle is in motion. #
Alwayss witc hoffthee ngine before
opening ther ear-end door. #
Neverd rive wit hthe rear-en ddoor
open. &
WARNING Risk of inju ryfrom unsecu red
object sinthevehicle
When objects ar eunsecured or inadequately
secured, they can slip, tip overorbet hrown
about, striking vehicle occupants.
This also appliest o:
R Luggag eorl oads
R Seats whic hhave been remo veda nd are
being transpor tedint hevehicle in an
ex ceptiona lcase
The reisar isk of injur y,particular lyin the
eve nt of braking maneuver sorabrupt
ch anges in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about. #
Befor etrave ling, secur eobjects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When aseat is remo ved, keep it prefera‐
bly outside thev ehicle. &
WARNING Risk of inju rydue toobjects
being stowedincor rectly
If yo udon otadequatel ystowo bjectsint he
ve hicle interior ,the yc ould sli porbet ossed
around and thereb ystrik evehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phon ebrack etsc annot
al wa ys restra in theo bject stheyc ontai nint he
eve nt of an accident.
The reisar isk of injur y,particular lyin the
eve nt of sudden braking or asudde nchange
in direction. #
Alwayss towo bjectsins uchaw aythat
th ey canno tbetossed about in these or
similar situations. #
Alwaysm akes uret hat objects do not
project from stowages paces, parcel
nets or stowagen ets. #
Close thel oc kable stow ages paces
befor estarti ngajou rney. #
Stow and secur eobject sthat ar eheavy,
hard, poin ted, sharp-edged, fragile or
to ol arge inthec argo compartment. &
WARNING Risk of bu rnsf romt hetailpipe
and tailpipe trims
The exhaus ttailpipe and tailpipe trims can
becom everyh ot.Ify ou come int ocontact
wi th th ese parts of thev ehicle, youc ould
bur nyourself. #
Alwaysbep articularly careful around
th et ailpipe and thet ailpipe trims and
supervise children especially close lyin
th is area. #
Allowvehicle parts tocool down before
to uchin gthem. If
yo ua reusin gar oofrack ,p lease no tethem axi‐
mum roof load and them aximum load capacity of
th er oof rack ( /pag e289).
Camera-based driving sy stems and thes ensor
functions of thei nside rearvie wmirro rm aybe
impaire difyou ar etransportin gaload on the
ro of and it pr otru des mor ethan 16in (40 cm)
ov er thef ront edg eoftheroof. Therefore, make
sur ethat thel oad does no toverhang bymore
th an 16 in (40 cm).
The handlin gcharacteristics of your vehicle are
dependent on thel oad distribution.
Therefore, please obser vethef ollowing no tes
when loading:
R When transportin gaload, ne vere xceed the
permissible gross mass or theg ross axle
we ight rating fort he vehicle (including occu‐
pants). The values ar especified on thev ehi‐
cle identification plat eonthe B-pillar.
R The load mus tnotprotru de abo vetheu pper
edg eoft he seat backrests.
R If possible, alw ayst ranspor tthe load in the
cargo compa rtment. Tr
ansporting 207

R
Fasten thel oad tothet ie-down eyes and dis‐
tribut ethe load evenlya mong them.
R Use tie-down eyes and fastening components
whic haresuitable fort he weight and size of
th el oad. Load distribution
* NO
TERisk of damag etothefloor co ver‐
ing Excessiv
epoint loading on thec argo com‐
partmen tfloor or on thel oad area can nega‐
tivel yaffect thed riving characteristic sand
could damag ethe floor co vering. #
Vehicles with rear-wheel drive: dis‐
tribu tethel oad uniformly .When doing
so, ensur ethat theo verall cen terof
gr av ity of thel oad is alw aysasl owand
close tothec enter as possible and
between thea xles near ther ear axle. #
Vehicles with all-wheel drive: distrib‐
ut et he load uniforml y.When doing so,
ensur ethat theo verall cen terofg ravity
of thel oad is alw aysasl owand close to
th ec enter as possible and between the
axles. Fo
rC argo Vans, buses and Passenger Vans:
R Alwayst ranspor tloads in thec argo compart‐
ment.
R Alwaysp lace thel oad agains tthe seat backr‐
ests of ther ear benc hseat.
R Movelarge and heavy loads as fart ow ards
th ef ront of thev ehicle as possible in the
direction of tra vela ga ins tthe rear ben ch
seat. Stow loads flush wit hthe rear ben ch
seat.
R Alwaysa dditionally secur ethe load wit hsuita‐
ble load securing aids or tie downs.
R The load mus tnotprotru de abo vetheu pper
edg eoft he seat backrests.
R Transpor tloads behin dseat sthat ar enot
occupied.
R Ifth er ear benc hseat is no toccupied, insert
th es eat belts crosswise int othe seat belt
buckle of theo pposit eseat belt. Securing loads
Note
sonl oad securing &
WARNING Risk of accident and injury
du etoi ncorrect use of thel ashing stra ps
If yo ua ttac hthe lashing stra pi ncor rectly
whe nsecu ring loads, thef ollowing ma yoccur
in thee vent of abrup tchanges in direction,
braking maneuver or an accident:
R The tie-down eyes ma ybecome de tach ed
or thel ashing stra pm aytear if thep er‐
missible load is exceeded.
R The load cann otbe restra ined.
This ma ycause thel oad toslip, tip overorbe
fl ung about ,striking vehicle occupants. #
Alwayst ension thel ashing stra ps in the
proper manner and onl ybetwe en the
described tie-down eyes. #
Alwaysu se lashing stra ps designed spe‐
cificall yfor thel oads. %
Obser
vethei nformation relatin gtot he maxi‐
mum loading capacity of thei ndividual cargo
tie-down point. If youc ombin evarious cargo
tie-down points tosecur eaload, alw ayst ake
th em aximum loading capacity of thew eak‐
es tc argo tie-down poin tint oa ccount .During
maximum full- stop braking, forc es ma yact
whic hcan multipl ythe weight of thel oad.
Alw aysu se se veralc argo tie-down point sto
distribut eand spread thel oad. Spread the
load evenly between thec argo tie-down
points or tie-down eyes.
Alw ayso bser vetheo perating instruction sorthe
lashing stra pm anufacturer's instruction sfor the
operation of thel ashing stra p.
Obser vethei nformation relatin gtot he maximum
loading capacity of thec argo tie-down points
(/ page289).
As thed rive r,yo ua re re sponsible fore nsuring the
fo llowing:
R The load is secured agains tslipping, tipping,
ro lling or falling off.
Ta ke usual traf ficc onditions as well as swerv‐
ing or full brak eapplication and bad roads
int oa ccount.
R The applicable requ irements and guidelines
re latin gtol oad-securing practices ar emet.
If th is is no tthe case, this ma yconstitut ea
punishable of fense, depending on local legis‐ 208
Transporting

Un
locking and removing the stowage com‐
pa rtmen tcover #
Remo vether ubber mat from thef ront-
passenger foot we ll. #
Tounlo ck:turnthe quick- re lease fastener 1
counter-clockwise toposition 0047. #
Slightly raise and pull out thec over.
Inserting and locking thec over #
Slide in thec over and press it down wards. #
Press down theq uick-re lease fastener 1
until it engages. #
Tolock: turnthe quick- re lease fastener 1
clockwise toposition 0048. Re
moving the vehicl etool kit Example:
vehicle tool kit insert #
Raise thei nser tatm arke dp oints 1. #
Pull thei nser tout of clips 2. St
oring thev ehicle tool kit #
Slide thei nser tint oc lips 2. #
Close thei nser tbyp ressing on mar kedp oints
1. Hydraulic jack
Information on
theh ydraulic jack The
hydraulic jac kislocated in side compartment
1 abo vethec o-driver door step.
The jac khasam aximum weight of 16.5 lbs
(7.5 kg)d epending on thev ehicle's equipment.
Yo uw illfind them aximum load capacity of the
jac kstatedont he adhesiv elabel attached tothe
jac k.Ifth er eisam alfunction, please contact a
qu alified specialis tworks hop.
Jac km aintenance:
R Cleana nd grease all moving parts af teru se.
R Extend and retract thep isto ns ful lyeve rysix
months. 242
Breakdown assis tance

Ad
ditional related subjects:
R Determ inin gthe maximum load
(/ page254).
R Notesont irep ressur e(/pag e246). Ste
pstodeterm ining thec orrect critica lload The
following steps ha vebeen de veloped as
requ ired of all manufacturer sunder Title 49,
Code of U.S. Federal Regulations, Part57 5in
accordance wit hthe "National Traf fica nd Mo tor
Ve hicle Saf etyA ct of 1966". #
Step1:loca tethes tatement, "The combined
we ight of occupant sand cargo should ne ver
exc eed XXX kgor XXX lbs." on theT irea nd
Loading In form atio nplacar dofy ourvehicle. #
Step2:de term ine thec ombined weight of
th ed rive ra nd passenger sthat will be tra vel‐
ing in your vehicle. #
Step3:subtract thec ombined weight of the
driver and passenger sfromX XXkgor
XXX lbs. #
Step4:th eresulting figur eequals thep er‐
missible amount of cargo and luggag eload
capacity .For example, if the" XXX" amount
equals 1,400 lbs and ther ew ill be five 150lb
passenger sinyourvehicle, thea mount of
av ailable cargo and luggag eload capacity is
65 0lbs (1,40 0–750 (5 x150) =650 lbs). #
Step5:de term ine thec ombined weight of
luggag eand cargo being loaded on thev ehi‐
cle. Fors afet yr easons, this we ight mus tnot
exc eed thec argo and luggag eload capacity
calculated in step 4. #
Step6: Even if
youh avec alculated thet otal load care‐
full y,yo us houl dstillm akes uret hat them axi‐
mum permissible gross weight and them aximum
gross axle weight rating of your vehicle ar enot
exc eeded. Information fort his can be found on
th ev ehicle identification plate. #
Weigh thel aden vehicle, including driver ,pas‐
senger sand load, on asuitable vehicle weigh‐
bridge.
The measured values mus tnotexc eed the
maximu mpermitted values lis tedont hevehi‐
cle identification plate.
Ad ditional related subjects:
R Sample calculation ford etermining them axi‐
mum load (/ page254)
R Tire and Loadin gInforma tionp lacard
(/ page253)
R Tire pressur etable
R Vehicle identification plate Sample calculation
ford eter mi ning them axi‐
mu mload The
following table has examples of ho wtocalcu‐
la te tota la nd cargo load capacities wit hvarying
seatin gconfigurations and dif fere nt number sand
size sofo ccupants. The following examples use a
maximum load of 1,500 lbs (680 kg).This value
is fori llustrativ epurposes on ly.Mak esurey ou
ar eu singthe actual load limit fory our vehicle
st ated on your vehicle's Tire and Loadin gInfor‐
mation pl acard( / pag e253).
The highe rthe weight of all theo ccupants, the
smaller them aximum load forl ug gage.
Ste p1 Example
1E xamp le 2
Combine dmaximum weight of
occupant sand load (dat afrom
th eT irea nd Loading In form a‐
tio np lacard) 15
00 lbs (680 kg)1 500 lbs (680kg) 254
Wheels and tires

Ste
p2 Example
1E xamp le 2
Numb er of people in thev ehicle
(driver and occupants) 51
Distribution of theo ccupant sFront:2
Re ar:3 Fr
ont :1
We ight of occupant sO ccupant 1:150lbs (68 kg)
Occupant 2: 180lbs (82 kg)
Occupant 3: 160lbs (7 3kg)
Occupant 4: 140lbs (63 kg)
Occupant 5: 120lbs (5 4kg) Occupant 1: 200 lbs (9
1kg)
To talw eight of all occupant s750 lbs (340 kg)2 00 lbs (91kg) Ste
p3 Example
1E xamp le 2
Pe rm issible load (maximum
gross vehicle weight rating from
th eT irea nd Loadin gInforma‐
tio np lacar dminus theg ross
we ight of all occupants) 15
00 lbs (680 kg)00F875 0lbs
(340 kg)=7 50 lbs (340 kg)15
00 lbs (680 kg)00F8200 lbs
(9 1k g)=1 300 lbs (589 kg) Ti
re labeling Overvie
woftirel abeling 1
Uniform Ti reQuality Grading Standards
(/ page255)
2 DOT(Department of Transpor tation), (TIN)
Ti re Identification Number (/ page256)
3 Maximu mtirel oa d( /pag e257)
4 Maximu mtirep ressur e(/ pag e257) 5
Manufacturer
6 Chara cteristics of thet ire( /pag e257)
7 Tire size designation, load-beari ng capacity,
speed rating and load ind ex (/pag e257)
8 Tire name
% The da
tashown in thei llustration is sample
data. Information on tir
equality grades Ac
cording tother equirements of theU .S.
Depa rtment of Transpor tation's "Uni form Tire
Quality Grading Standards" tir emanufacturers
mus tgrade their tires using thef ollowing three
per form anc efactors: Wheels an
dtires 255

The TIN is
aunique identification number fort ires
and consists of thef ollowing components:
R DOT(Department of Transportation): tire
symbol 1indicates that thet irec omplies
wit hthe requ irements of theU .S. Depa rtment
of Transpor tation.
R Manufacturer identi fication code: manu‐
fa cturer identification code 2prov ides infor‐
matio nabout thet irem anufacturer .New tires
ha ve ac odew itht wo symbols. Retreaded
tires ha veac odew ithf our symbols.F or fur‐
th er information about retreade dtires, see
(/ page 260).
R Tire size: identifier 3describes thet ires ize.
R Tire type code: tiret ypec ode 4can be
used bythem anufacturer as acode to
describe specific characteristic softhe tire.
R Dat eofm anufactu re:date of manufacture
5 prov ides informatio nabout thea geof a
tire. The 1s tand 2nd number sindicat ethe
calendar week and the3 rdand 4t hnumbers
indicat ethe year of manufactur e(e.g. "3208"
re fers to the3 2ndw eek of they ear 2008). Information on maximum tir
eload %
The dat
ashown in thei llustration is sample
data.
Maximum tir eload 1isthem aximum permissi‐
ble weight forw hichthe tir eisa pprove d.
Do no toverload thet ires by ex ceeding them axi‐
mum permissible load. The maximum permissible
load can be found on thev ehicle's Tire and Load‐
ing In form atio nplacar dont he B-pillar on thed riv‐
er's side (/ page253). Information on maximum tir
epressure %
The dat
ashown in thei llustration is sample
data.
Maximum permitted tir epressure 1,whichis
permitted fort he tires mus tnotbe exceeded.
Exception: whe nusing the2 25/ 75R16C
12 1/120R (122L) tires as aspare wheel on the
re ar axle of Supe rSinglev ehicles wit hadista nce
limit of 62 mi (100 km) and speed limit of 34 mph
(55 km/h). Information on tir
echaracteristics %
The dat
ashown in thei llustration is sample
data.
This information describes thet ype of tir ecord
and then umber of la yers in side wall1 and
under tir etread 2. Ti
re size designation, load-bearing capacity,
speed ratin ga nd load index &
WARNING Risk of inju rythro ugh exceed‐
ing thes pecified tir eload rating or the
permissible speed rating
Exceeding thes pecified tir eload rating or the
permissible speed rating ma ylea dtot ire
dama geand tothet ires bur sting. #
Therefore, onl yuse tir etypes and sizes
appr ovedfor your vehicle model. Wheels and tires
257