2020 MERCEDES-BENZ SPRINTER ignition

Re
filling DEF Va
riant 1 Va
riant 2 #
Screwd isposable hose 2ontothe filler neck
of thev ehicle until hand-tight. #
Liftupa nd tip DEF refill canis ter1.
The filling proces sstops when theD EFtank is
comple tely full.
DEF refill canis ter1 can be remo vedw hen it
has been onl ypartiall yemp tied. #
Unscr ewdisposable hose 2and close DEF
and refill canis ter1 inreve rseo rder. #
Switc hont he ignition foratl east 60 seconds. #
Startt he vehicle.
% Av
oid storing DEF container spermanent lyin
th ev ehicle.
DEF refill bottle
Onl yscrew theD EF ref ill bottle hand-tigh tonto
th ef iller openin ginthe engine compartment. It
ma yotherwise be damaged. DEF
refill bottles 1can be obtained at man ygas
st ations or at aqualified specialis tworks hop.
Re fill bottles without athreadedc ap offerno
ove rfill pr otection .DEF mayleak out as aresult
of ove rfilling. Mercedes-Benz of fers special refill
bottles wit hathreadedc ap.Youc an obtain this
from an authorized Mercedes-Benz Center. #
Unscr ewthep rotectiv ecap from DEFr efill
bottle 1. #
Place DEFr efill bottle1as shown on filler
opening 2and scr ewit on clockwise until
hand-tight. #
Press DE Frefill bottle 1towa rdsf iller open‐
ing 2.
The DE Ftank is filled. This could takeupto
one minute.
% When
theD EFrefill bottle is no longer
pressed down, filling stops. The bottle can be
re mo vedw hen it has been onl ypartially emp‐
tied. #
LetgoofD EFrefill bottle 1. Driving and parking
13 9

accelerator if tra
veling on steep uphill gradi‐
ents.
R Ifth et ransmission is in position 005E,therear-
end door smustbec losed.
App lying/releasing thee lectric pa rking brake
manually &
WARNING Risk of accident and inju ry
due tochildren and animals lef tunat ten‐
de dint hevehicle
If yo ul eave children and animals unat tended
in thev ehicle, they ma ybea bletos etthe
ve hicle in motion, fore xamp leby:
R Releasing thep arking brake.
R Shifting thea utomatic transmission out of
par kposition 005D.
R Startin gthe engine.
In addition, they ma yoperat evehicle equip‐
ment and become trapped. #
Neverlea ve children and animals unat‐
te nde dint hevehicle. #
When leaving thev ehicle, alw ayst ake
th eS martK eywit hyou and loc kthe
ve hicle. #
Toappl y:press switch 1.
When thee lectric parking brak eisapplied,
th er ed 0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps light up in thei nstru‐
ment displa y.The electric parking brak eis
onl yactuall yapplied when ther ed 0049
and 0024 (USA) or 0024(Canada) indicator
lamps light up continuousl y.
It is also possible toappl ythe electric parking
brak ewhen thei gnition is switched off. #
Torelease: pull switch 1.
The red0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps in thei nstrument display
go out.
Yo um ayonlyrelease thee lectric parking
brak eift he ignition is switched on wit hthe
st art/ stop button.
Emer gency braking In
thee vent of an emergency ,you can brak ethe
ve hicle while it is in motion wit hthe electric park‐
ing brake. #
While driving, press switch 1ofthee lectric
parking brake.
The vehicle is braked as long as youk eep
switch 1ofthee lectric parking brake
depressed.
The longer electric parking brak eswitch 1is
depressed, theg reater theb raking forc e.
During theb raking procedure, youw illreceiv ethe
fo llowing feedbac kfromt hevehicle:
R awarning tone sounds
R the" Release parking brake" displa ymessage
appears
R ther ed 0049 and0024 (USA) or 0024(Can‐
ada) indicator lamps in thei nstrument display
fl ash
When thev ehicle has been braked toas tandstill,
th ee lectric parking brak eisapplied. Pa
rking thev ehicle forane xtended period Pa
rking thev ehicle forl on gerthan 4weeks #
Method 1: connec tthe star terb atter ytoa
trickle charge rv iathej ump-s tart connection. 14 4
Driving and pa rking

#
Method 2: interrupt thep owe rsupply byacti‐
va ting standb ymode (/ page145). #
Method 3: disconnect all batteries. In this
case, please con tact aq ualified specialist
wo rkshop.
% Charg
ethe star terb atter yevery 6m onths,
eve nifith asbeen disconnected or in
st andb ymode.
The charge leve loft hestar terb atter ymustbe
ch eckede very four we eksifnom easures are
ta ke ntom aintain theb atter ycharge. #
Voltag eoft hestar terb atter ybelow
12 .2 V: charge thes tarter batter ytopreve nt
deep discha rged amage.
% Yo
uc an obtain fur ther information at aquali‐
fi ed specialis tworks hop. St
andb ymode Ac
tivating/deactivatin gstandb ymode
Re quirements:
R The engin eisswitched off.
When youa ctivat estandb ymode ,the energy loss
is minimized if thev ehicle is par kedf or an exten‐
de dp eriod.
St andb ymode has thef ollowing characteristics:
R The star terb atter yisp rotected.
R The maximum non-operational time is shown
inthem edia displa y.
R The connection toonline services is inter rup‐
te d.
R The ATA (anti-thef talarms ystem) is no tavail‐
able.
R The interior motio nsensor and tow- aw ay
alar mfunction sarenota vailable.
If th ef ollowing condition saremet, standb ymode
can be activated or deactivated usin gthe multi‐
media sy stem:
R The engine is switched off.
R The ignition is switched on.
If th ed ispla yedn on-operational time of thev ehi‐
cle is exceeded, ther ec ould be aloss of comfort
and thes tarter batter ycan no longer be guara n‐
te ed toreliably star tt he engine. The
star terb atter ymustfirst be charge dint he
fo llowing situations:
R The non-operational tim eofthevehicle is to
be extended.
R The messa gethat theb atter ycharg eisn ot
suf ficient fors tandb ymode appear sinthe
media displa y.
% St
andb ymode is automaticall ydeactivated
when thei gnition is switched on.
On-boar dcomputer:
4 Settings 5
Vehicle
5 Ruhezustand (Stan dby) #
Toactivate/deactivate: selectYesorNo.
% If
th eo ptions ar egraye do ut, then theb attery
ch arge is no tsufficient fors tandb ymode. Driving and driving saf
etys ystems Note
on driving sy stems and your responsibil‐
ity Yo
ur vehicle is equipped wit hdriving sy stems
whic hassis tyou in driving, parking and maneu‐
ve ring thev ehicle. The driving sy stems ar eaids
and do no trelie veyouofy ourresponsibility.
Alw aysp ayattention tothet raffic and inter vene
if necessa ry.Bea wareofthel imitations rega rd‐
ing thes afeu se of these sy stems. Information about sensors
Cer
tain driving and driving saf etys ystems use
sensors 1tomonitor thea reainf ront of, behind
or next tothev ehicle (depending on thev ehicle's
equipment). Driving and parking
14 5

Au
tonomous braking function
The autonomous braking function ma yinter vene at speeds starting from appr oxima tely 4m ph
(7 km/h )inthefollowing situations: Ve
hicles tr avel‐
ing in front St
ationar yvehi‐
cles Crossing
vehi‐
cles Crossing pedes‐
trians/cycli
stsSt
ationary
pedestrians
Up toappr ox.
15 5m ph
(250 km/h) Up
toappr ox.
12 4m ph
(200 km/h) No
reaction Uptoappr ox.
37 mph
(60 km/h) No
reaction Situation-dependent braking assistance
Situation-dependent braking assistance ma yinter vene at speeds starting from appr oxima tely
4m ph (7 km/h) in the following situations: Ve
hicles tr avel‐
ing in front St
ationar yvehi‐
cles Crossing
vehi‐
cles Crossing pedes‐
trians/cycli
stsSt
ationary
pedestrians
Up toappr ox.
15 5m ph
(250 km/h) Up
toappr ox.
50 mph
(80 km/h) No
reaction Uptoappr ox.
37 mph
(60 km/h) No
reaction Canceling
abrake application of Activ eB rake
Assi st
Yo uc an cancel abrak eapplicatio nofActive
Brak eAssistat an ytimeb y:
R Fullyd epressin gthe accelerator pedal or with
kickdown.
R Fullyr eleasing theb rake pedal (onl yduring
situation-dependen tbraking assis tance).
Ac tiveB rake Assi stma ycancel theb rake applica‐
tion when one of thef ollowing condition sisfulfil‐
led:
R Youm aneuver toavo idtheo bstacle.
R Thereis no longer arisk of collision.
R An obs tacle is no longer de tected in front of
yo ur vehicle.
Sy stem limits
The sy stem ma ybeimpaired or ma ynotfunction
in thef ollowing situations:
R The sensor sareaffected bysno w,rain, fogor
heavy spr ay.
R The sensor saredirty ,fogged up, damaged or
co vered.
R The sensor sareaffected byinter fere nce from
ot her radar sources, e.g. strongradar reflec‐
tions in parking garage s. R
Ifal oss of tir epressur eoraf aulty tir ehas
been de tected and displa yed.
R Full sy stem per form anc eisn otavailable fora
fe ws econd safter swit ching on thei gnition or
af te rd riving off.
The sy stem ma ynotreact cor rectly in thef ollow‐
ing situations:
R In comple xtraf fics ituations, objects ma ynot
al wa ys be clear lyde tected.
R Pedestrians or vehicles mo vequickl yintot he
de tection rang eoft he sensors.
R Pedestrians ar eobscured by other objects.
R In bends wit hanarrow radius. Setting
Activ eB rake Assi st Requ
irements:
R The ignition is switched on.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Active Brake Assist
The following settings ar eavailable:
R Early
R Medium
R Late
R Off 15 0
Driving and pa rking

#
Adjus tthe value.
Ad justin gthe pitc hofthewarning tones #
Select Warning Tone Pitch.
Ad jus tthe value.
Specifying thes tarting point fort he warning
to nes
Yo uc an specify whe ther theP arking Assist
PA RKTRONI Cwarning tones shoul dcommence
when thev ehicle is fur ther aw ay from an obs ta‐
cle. #
Select Warn Earl yAll Around. #
Activat eord eacti vate thef unction.
Ac tivatin gordeactivatin gaudi ofadeout
Yo uc an specify whe ther thev olume of amedia
source in them ultimedia sy stem is tobe reduced
when Parking Assis tPARKTRONIC gi vesaw arn‐
ing tone. #
Select Audio Fadeou tDuring Warning Tones. #
Activat eord eacti vate thef unction. Re
ar vie wcamera Fu
nction of ther ear vie wcamera If
yo uh ave activated thef unction in them ultime‐
dia sy stem, thei mag efromr ear vie wcamera 1
appear sinthe multimedia sy stem when reve rse
ge ar is selec ted. Dynamic guide lines sho wthe
pat hthe vehicle will take wit hthe steering wheel
in its cur rent position. Thi shelps youtoo rient
yo urself and toavo id obs tacles whe nbackin gu p. The imag
efromr ear vie wcamera 1appear sin
th em ultimedia sy stem when thef ollowing condi‐
tions ar efulfilled:
R The ignition is switched on.
R Reverseg ear has no tbeen engaged.
R The rear-en ddoor sareopened.
This mean sthat thea reab ehind thev ehicle can
be monitored.
When ther ear-end door sareclosed, thei mage
from ther ear vie wcamer aiss witched of fafter
appr oximatel yten seconds.
The rear vie wcamer aiso nlyana id. It is no ta
substitut efor your attention tothes urroundings.
The responsibility fors afem aneu vering and pa rk‐
ing remains wit hyou. Mak esuret hat ther ea reno
persons, animals or object setc., in them aneu‐
ve ring area whil emaneuvering and pa rking.
The rear vie wcamer amaysho wad isto rted view
of obs tacles ,sho wt hem incor rectly or no tatall.
The rear vie wcamer acanno tdispla yall objects
whic harevery nea rtooru nderther ear bumper.
It will no twarny ou of acollision, peopl eor
objects.
Yo uc an selec tfromt hefollowing vie ws:
R Norma lview
R Wide-angle view
R Trailer view
The area behin dthe vehicle is displa yedasam ir‐
ro rimage, as in thei nside rearvie wmirro r.
Sy stem limitations
The rear vie wcamer awill no tfunction or will only
partiall yfunction in thef ollowing situations:
R Ther eish eavyrain, sno worfog.
R The ambient light is poor ,e.g. at night.
R The area is lit byfluorescent light (the displ ay
ma yflicke r).
R Ifth er eisas uddenchang eint emperature,
e.g. when driving int oaheated garage in win‐
te r.
R The ambient temp eratur eisveryh igh.
R The camer alens is obstructed, dirty or fogged
up. Obser vethen otes on cleaning ther ear
vie wc amer a(/pag e224).
R The camer aorrear of your vehicle is dam‐
aged. In this event,h avethec amera ,its posi‐
tion and its setting checkedataq ualified spe‐
cialis tworks hop. Driving and parking
157

Sy
stem limitations
The 360 °Camera will no tfunction or will only
partiall yfunction in thef ollowing situations:
R The front door sareopen.
R The side mir rors aref olded in.
R Ther eish eavyrain, sno worfog.
R The ambient light is poor ,e.g. at night.
R The area is lit byfluorescent light (the displ ay
ma yflicke r).
R Ifth er eisas uddenchang eint emperature,
e.g. when driving int oaheated garage in win‐
te r.
R The ambient temp eratur eisveryh igh.
R The camer alens is obstructed, dirty or fogged
up.
R Cameras, or vehicle components in whic hthe
cameras ar einstalled, ar edamaged. In this
eve nt, ha vethec ameras, their position sand
th eir setting checkedataq ualified specialist
wo rkshop.
Do no tuse the3 60° Camer aunder suc hcircum‐
st ances. Youc oul do therwise injur eother sorc ol‐
lide wit hobjects when parking thev ehicle.
On vehicles wit hheight-adjus table suspension or
if th ev ehicle is car rying aheavy load, leaving the
st andar dheigh tcan result in inaccuracies in the
guide lines and in thed ispla yoft hegenerated
ima ges, depending on tech nica lconditions.
The field of vision and other functions of thec am‐
er as ystemm aybe restricted du etoadditional
attachments on thev ehicle (e.g. loading tailgate).
% The contras
tofthe displa ymaybe impaired
by abrup tdirect sunlight or by other light
sources, e.g. when driving out of agarage. In
th is case, pa yparticular attention.
% Ha
ve thed ispla yrepaired or replaced if, for
ex ample, pixel er rors considerably restrict its
use. The ima
gefrom the3 60° Camer aappear sauto‐
maticall yinthe multimedia sy stem when thef ol‐
lowing condition sarefulfilled:
R The ignition is switched on.
R The rear-en ddoor sareopened.
This mean sthat thea reab ehind thev ehicle can
be monitored.
When ther ear-end door sareclosed, thei mage
from ther ear vie wcamer aiss witched of fafter
appr oximatel yten seconds.
See then otes on cleaning the3 60° Camera
(/ page224).
Selecting aviewf or th e360°C ame ra
Re quirements:
R The Auto. Rear View Cam. is activated inthe
multimedia sy stem (/ page161). #
Engag ereve rseg ear. #
Select thed esired vie winthe multimedia sys‐
te m.
Ac tivating/deactivatin gautomati coperation
of the rear vie wcamera
The rear vie wcamer aiso nlyana id. It is no ta
substitut efor youp aying attention tothes ur‐
ro undings. Youa realw aysr esponsibl efor safe
maneuvering, parking and exitin gap arking
space. Mak esuret hat no persons, animals or
objects etc. ar eint he pat hofyourvehicle. Pay
attention toyour sur rounding sand be ready to
brak eata ll times.
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera &Parking #
Switch Auto. Rear View Cam. on or off.
Ac tivating/deactivatin gmaneuverin gassis‐
tance
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Camera &Parking #
Switch Maneuverin gAssistance on or off.
% When maneuvering assis tance is acti vated,
th ef ollowing function sareactive:
R Driv eAwayA ssist ( / pag e164)
R Rear Cross Traf ficA lert(/pa ge165) Driving and parking
161

Information abou
tMercedes PR O(Mercedes
me)
Mercedes-Ben zVans vehicles suppor tthe follow‐
ing telematics solutions depending on what is
selec ted:
R Mercedes PRO
R Mercedes me
When youl og in wit hauser accoun ttothe
Mercedes PR OportalorM ercedes me Portal,
th en services and of fers from Mercedes-Benz
Va ns will be available toyou.
Av ailabilit yiscountr y-dependent. Youc an check
th ea vailabilit yofM ercedes PR Oinyour country
at thef ollowing page: http://www.mercedes.pro
Yo uc an checkt he availabilit yofMercedes me in
yo ur countr yatthefollowing page: http://
www.me rcedes.me
Fo rm orei nformation on Mercedes PR Oor
Mercedes me contact an authorized Mercedes-
Benz Center or visit theM ercedes PR OPortalor
Mercedes me Portal. Information abou
tMercedes PR Oconnect
(Mercedes me connect)
Among stothers, Mercedes PR Oconnect or
Mercedes me connect pr ovide thef ollowing serv‐
ices:
R Accident and breakdown mana gement
(breakdown assi stanc ecall button or auto‐
matic acciden torbreakd ownd etection) as a
supplement tothee mer gency cal lsyst em
Use theb reakdown assis tance cal lbuttonin
th eo verhead cont rolp anel tomak eac allto
th eM ercedes-Benz Cus tomer Center
(/ page183).
Yo uc an also selec tamenue ntry inthem ulti‐
media sy stem (/ page182).
R Emergency Call Sy stem
Use the0053 button (SOS button) in the
ove rhead cont rolp anel tomak eac alltothe
Mercedes-Benze mergency cal lcenter
(/ page 183).
The Mercedes-Benz Cust omer Center andthe
Mercedes-Benze mergency cal lcenter are availa‐
ble fory ou around thec lockfor theu se of the
services.
Please no tethat Mercedes PR Oconnect, or
Mercedes me connect, is aMercedes-Benz service. In emer
gencies, al ways cal lthe national
emergency servic esfirs tu sing thes tandard
national emer gency service phone numbers. In
emergencies, youc an also use theE mer gency
Call Sy stem (/ page228). Obser vethel egal
requ irements fort he countr yinwhichyou are
st ay ing.
The following condition smustbem etto use
Mercedes PR Oconnec torMercedes me connect
services in thev ehicle:
R Youh avea ccess toaG SM network
R The contract partner' sGSM networ kcove r‐
ag eisa vailable in ther espectiv eregion
R The ignition is switched on, so that vehicle
dat acan be transfer reda utomatically Calling
theM ercedes-Benz Cus tomer Center
using the multimedi asystem
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes PRO connect orMercedes me
connect.
Then, youc an selec taservic eand be connec ted
to as pecialis tatthe Mercedes-Benz Cus tomer
Center.
Yo uc an find information on thef ollowing topics:
R Activation of Mercedes PR Oconnect or
Mercede smeconnect
R Ope rating thev ehicle
R Neares tauthorized Mercedes-BenzC enter
R Other products and services from Mercedes-
Benz 18 2
Mercedes PRO

#
Inthee vent of afireint he engine com‐
partment, keep theh ood closed and call
th ef ires ervice. &
WARNING Risk of inju rydue tomoving
parts
Cer tainc omponents in thee ngine compart‐
ment ma ycontinue tomo veor suddenly
mo veagain even af tert he ignition has been
switched off, e.g. thec ooler fan.
Ma kesur eoft hefollowing befor eperform ing
ta sk sint he engine compartment: #
Switc hthe ignition off. #
Nevertouc hthe danger zone sur round‐
ing movin gcomponent parts ,e.g.t he
ro tatio na reaoft hefan. #
Remo vejewe lrya nd watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of inju ryfrom touching
component parts unde rvoltage
The ignition sy stem and thef uel injection sys‐
te mw orku nde rhigh voltage. If yout ouch
component parts whic hareunde rvoltage,
yo uc oul drecei vean electric shoc k. #
Nevertouc hcomponent parts of the
ignition sy stem or thef uel injection sys‐
te mw hen thei gnition is switched on. Liv
ec omponents of thef uel injection sy stem
include thei njec tors,for example.
Liv ec omponent softhe ignition sy stem include
th ef ollowing, fore xamp le:
R Ignitio ncoils
R Spar kplug connec tors
R Diagnostic soc ket &
WARNING Risk of bu rnsf romh otcom‐
ponent parts in thee ngine compartment
Cer tainc omponents in thee ngine compart‐
ment can be very hot, e.g. thee ngine, the
ra diator and parts of thee xhau stsystem. #
Allowthe engine tocool down and only
to uc hc omponent parts desc ribed in the
fo llowing. If
yo uh ave tocar ryout an yworkint he engine
compartment, touc ho nlyt he following compo‐
nents:
R Hood
R Engine oil filler openin gcap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Risk of inju ryfrom using the
windshield wiper swhile thee ngine hood
is open
When thee ngine hood is open and thew ind‐
shield wiper saresetinm otion, youc an be
trapped bythew iper linkage. #
Alwayss witc hoffthew indshield wipers
and ignition befor eopening thee ngine
hood. #
Park thev ehicle in asafel ocation and on a
le ve ls urface if possible. #
Switc hoffthee ngine. #
Secur ethe vehicle agains trolling away. &
WARNING Risk of inju rywhen theh ood
is opened
When youo pen theh ood, it ma ysuddenly
drop int othe end position.
Ther eisar isk of injur yfor an yone in the
hood's rang eofm ovement. #
Befor ereleasing theh ood, ensur ethat
th es uppor tisfirmlyseatedint he
holder. #
Open theh ood onl ywhen ther eisn o-
one in theh ood's rang eofm ovement. Maintenance and care
215