2020 MERCEDES-BENZ SPRINTER ignition

Fu
el Note
sonf uelgrades on vehicles with agaso‐
line engine
Obse rvet he no tesono perating fluids
(/ page276).
* NO
TEDo no tuse diese ltorefuel vehicles
wit hag asoline engine. If
yo ua cciden tally refuel wit hthe wrong fuel:
R Do no tswitc hont he ignition. Otherwise
fuel can enter thee ngine.
Even small amounts of thew rong fuel
could result in damag etothe fuel sy stem
and thee ngine. The repair costs ar ehigh. #
Contact aqualified specialis tworks hop. #
Have thef uel tank and fue llin es drained
comple tely. Only
refuel using lo w-sulfur regular fuel wit hat
leas t87A KI/91RON.
% E1
0f uelcontains an additiv eofupto10%
et hanol. Your vehicle is suitable foru se with
E1 0f uel.Y ou can fuel your vehicle wit hE10
fuel.
* NO
TEDama gecaused bythew rong fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, engine
and exhaus tsystem. #
Onlyrefuel wit hthe recommended fuel. *
NO
TEDama gecaused bythew rong fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, engine
and exhaus tsystem.
Ne verrefuel wit hthe following:
R Diesel
R Gasoline wit hmoret han 10%e thanol by
vo lume, e.g. E15, E20, E85, E100
R Gasoline wit hmoret han 3% me thanol by
vo lume, e.g. M15, M30 ,M85,M 100
R Gasoline wit hadditives con tainin gm etal #
Do no tmix su chfuel switht he fuel rec‐
ommended fory our vehicle. %
To
ensur ethe long evity and per form anc eof
th ee ngine, onl yunleaded regular gasoline
ma ybeu sed. No
tethat theh igher quality premium grade
ga soline can be refueled at an ytime.
If yo ua reusin gdrums or canis ters to refuel the
ve hicle, yous houl dfilter thef uel befor efilling.
This will pr event malfunctions in thef uel sy stem
due tocontaminated fuel.
Usually youw illfind information abou tthe fuel
grade on thef uel pump. If ther eisnoi dentifica‐
tion on thef uel pump, consult agasstation
attendant.
% Fo
rfurther information ,contact aqualified
specialis tworks hop or visit http://
www.mbusa.com (US Aonly).
Note sona dditives in gasoline
Obser vethen otes on operating fluids
(/ page276).
* NO
TEDama gefrom use of unsuitable
additives Even smal
lamounts of thew rong additive
ma ylead tomalfunctions. #
Only add cleaning additives recommen‐
ded byMercedes-Benzt othe fuel. Mercedes-Benz
recommends using brand-name
fuels wi thadditives.
In som ecountries, thea vailable fuel ma ynotcon‐
ta in suf ficient amounts of additi ves. Deposits
could buildupint he fuel injection sy stem as a
re sult.
In this case, in consultation wit hanauthorized
Mercedes-Benz Center ,the fuel should be mixed
wit hthe cleaning additiv erecommended by
Mercedes-Benz.
Yo um usto bse rvet he no tesa nd mixing ratios
indica tedont he container.
Note sonf uelgrades on vehicles with diesel
engines
Gene raln otes
Obse rvet he no tesono perating fluids
(/ page276). &
WARNING Risk offire from fuel mixture
If yo um ix diese lfuel wit hgasoline ,the flash
poin toft he fuel mixtur eislowerthan that of
pur ediese lfuel.
While thee ngine is running ,component pa rts
in thee xhau stsystem ma yoverheat without
wa rning. Te
ch nica ldata 277

#
Neverrefuel using gasoline in diesel
engines. #
Neverm ixga soline wit hdiesel fuel. *
NO
TEDama gedue toincor rect fuel Even small amounts of
thew rong fuel could
re sult in damag etothe fuel sy stem, the
engine and emission cont rols yst em.
Ne verrefuel with:
R Gasoline
R Marine diesel
R Heating oil
R Purebio-diese lorvegetab le oil
R Paraffin or kerosene #
Do no tmix suc hfuels wit hdiesel fuel
and do no tuse an yspecial additives.
If yo uh ave accidentally refueled wit hthe
wrong fuel ,obser vethef ollowing: #
Do no tswitc hont he ignition. #
Consult aqualified specialis tworks hop. *
NO
TEMalfunctions du etocontaminated
fuel Fu
el contamination can lead tomalfunctions
in thef uel sy stem. #
Ifyo ua reusin gdrums or canis ters to
re fuel thev ehicle, yous houl dfilter the
fuel befor efilling. *
NO
TEDama gedue toincor rect fuel Incor
rect fue lcan lea dtoengine damage. #
Refuel only ULSD or diesel fuel wit ha
sulfur content of maximu m15ppm. Usually
youw illfind information abou tthe fuel
grade on thef uel pump. If ther eisnoi dentifica‐
tion on thef uel pump, consult agasstation
attendant.
The fuel grade recommended fory our vehicle is
fo und on thei nstruction label in thef uel filler
fl ap . Note
sonl owoutside temperatures &
WARNING Risk offire and explosion due
to fuel igniting
If yo uh eat fuel sy stem components, e.g. with
ah eat gun or open flame, these components
could be damaged.
Fu el ma yleak out and ignite. Depending on
th et ype of damage, fuel might no tescape
until thee ngine is running. #
Neverh eat fuel sy stem components. #
Consult aqualified specialis tworks hop
to have them alfunction rectified. Re
fill onl ywithc ommerciall yavailable ULTRA-
LO WS ULFUR DIESEL (ULSD, maximum sulfur
content 15ppm), whic hfulfills theA STMD 975
st andard.
The flow properties of diesel fuel ma ybeinade‐
qu ateatl owoutside temp eratures due toparaf fin
separation.
% Malfunctions
resulting from paraf fins epara‐
tion can only be rectified byheating the
entir efuel sy stem. Park thev ehicle in a
heated garage ,for example.
To prev ent malfunctions, diesel fuel with
impr oved flow ch aracteristic sisavailable in the
winter mon ths. Yo uc an obtain fur ther informa‐
tion on this at theg asstatio norf romy our fuel
supplier.
Yo ur vehicle is equipped wit hafuel preheating
sy stem. This additionall yimp rove st he flow char‐
acteristic softhe diesel fuel byabout 14.5 °F
(8 °C). ULTR A-LO WS ULFUR DIESEL can be used
without risk of malfunction down toan outside
te mp eratur eofapproximately 14.5 °F (-1 0°C).
* NO
TEDama gedue togasoline or paraf fin Gasolin
eorparaffinind iese lfue limpair sthe
lubricity of thef uel. This can result in damage
to thef uel injection sy stem, fore xamp le. #
Do no tadd an ygasoline or paraf finto
diesel fuel toimpr oveitsflow character‐
istics. B20 fuels wit
hbio-diesel content
* NO
TEDama gedue toincor rect fuel Continuous use of fuels wi
thbio-diesel con‐
te nt ove r5%( B20 fuels) can leadtof uelfilter 278
Tech nica ldata

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Stop in accordance wit hthe tra ffic conditions. #
Clean all sensor s(/pag e224). #
Restar tt he engine.
SOS NOT READY *T
he emergency call sy stem is no tavailable.
Po ssible causes fort his include:
R The ignition is switched off.
R The emer gency cal lsyst em is malfunctioning. #
Switc hont he ignition.
If an emergency call is una vailable, amessag etothis ef fect will
appea ronthe multifunction displa yofthe instrument clus ter. #
Visit aq ualified specialis tworks hop.
% Yo
uc an find mor einformation on ther egional availabilit yofthe
emergency call sy stem at :http://www.mercedes-benz.com/
connect_ecall
007A
0025
00E5 Inoperative See Opera-
tor's Manual *
EBD,A BS and ESP ®
arem alfunctioning.
Other driving sy stems and driving saf etys ystems ma yalso be mal‐
functioning. &
WARNING Risk of skidding if EBD, ABS and ESP ®
arem al‐
functioning
If EBD, ABS and ESP ®
arem alfunctioning ,the wheels can lock
when braking and ESP ®
canno tcarry out vehicle stabilization.
The steering capability and braking characteristic sarethus
se verely impaired .The brakin gdista nc einane mergency brak‐
ing situation can increase. In addition, other driving saf etys ys‐
te ms ar eswitched off. #
Driv eonc arefully. #
Have theb rake system checkedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully. #
Consult aqualified specialis tworks hop immediatel y.
00E5 Inoperative See Opera-
tor's Manual *
ESP ®
is malfunctioning.
Other driving sy stems and driving saf etys yst ems ma yalso be mal‐
functioning.
The brak esystem continues working wit hthe normal ef fect. The
braking dis tance ma yincrease in eme rgency braking situations. &
WARNING Risk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning ,ESP ®
canno tcarry out vehicle stabili‐
zation .Inaddition ,other driving saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ESP ®
ch eckedataq ualified specialis tworks hop. Displa
ymessages and warning and indicator lamps 295

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Wait until thee ngine has cooled down. #
Ensur ethat thea ir supply tothee ngine radiator is no tobstruc‐
te d. #
Avoiding high engine loads, continue tothen eares tqualified
specialis tworks hop. Ensur ethat thec oolant temp eratur edis‐
pla yremain sbelo w2 48°F (120°C).
00AC Check Coolant Level See
Operator's Manual *T
he coolant le velist oo lo w. &
WARNING Risk of scalding from ho tcoolant
The engine cooling sy stem is pressurized, particularly when the
engine is warm.Ify ou open thec ap, youc oul dbes calded byhot
coolant spr aying out. #
Letthe engine cool down befor eopening thec ap. #
When opening thec ap, wear pr otectiv eglove sa nd saf ety
gl asses. #
Open thec ap slowl ytorelease pressure. *
NO
TEEngine damag eduetoinsuf ficient coolant #
Avoid long journe yswit hinsuf ficient coolant. #
Topupc oolant (/ page218).
Regeneratio nNot Possi-
ble *N
otall condition shave been me tfor rege neration of thed iesel par‐
ticulat efilter . #
Continue driving as normal until all condition shave been me tfor
re ge neration of thed iesel particulat efilter.
The load condition of thed iesel particulat efilter is over50% and the
messag estilla ppear sonthe instrument clus ter. #
Consult aqualified specialis tworks hop. DEF (Diesel Exhaus
tFluid) Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive See Opera-
tor's Manual *
In addition, they ellow 00E2 DEFindicator lam plight supont he
instrument clus tera nd aw arning tone sounds.
The DEF supply ha sfallen belo wthe firs tw arning thre shold. #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).
The 00E2 DEF indica torlamp onl ydisappea rswhen thev ehicle
is stationar y,at thel ates tafter 20 seconds, as soon as you
switc hont he ignition or star tt he engine af tert opping up. Displa
ymessages and warning and indicator lamps 303

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
00E2
Refill Additive Starts
until Emerg .Op.: XXX
See Operator's Manual *I
na ddit ion, they ello wD EFindicator lam plight supa ndaw arning
to ne sounds.
The DEF supply ha sfallen belo wthe reser vemar k.
Af tert he messag eappear sfor thef irst time ,the remaining DEF sup‐
ply willl astfor appr oxima tely 12 00 mile s(19 00 km) .The engine can
th en onl ybestarted ano ther 16 times. The numbe rofremaining
engine starts XX(16to1)iss hown inthem essag eevery time the
engine is star ted. #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).The 00E2 DEF
indica torlamp onl ydisappea rswhen thev ehicle is stationar y,at
th el ates tafter 20 seconds, as soon as yous wit ch on thei gni‐
tion or star tt he engine af tert opping up.
00E2
Refill Additive Emer-
gency Op.: XXX mph See
Operator's Manual *
In addition, they ello wD EFindicator lamp 00E2lightsupont he
instrument clus tera nd aw arning tone sounds.
If the Refill Additiv eEmergency Op.: XXX mph See Operator's Man-
ual displa ymessag eisshown, youc an only driv ethe vehicle at a
maximum speed of 5mph (8 km/h). #
Addatl east2.5gal(9. 5l)ofD EF (/pag e137).
Th eD EF indica torlamp 00E2 only disappea rswhen thev ehicle
is stationar y,at thel ates tafter 20 seconds, as soon as you
switc hont he ignition or star tt he engine af terr efilling.
0099
Additive System Fault
See Operator's Manual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
The DEF reducing agent is con taminated, diluted or is no tcompliant
wit hISO 222 41 . #
Have theD EFsuppl ytank cleaned an drefilled at aqualified spe‐
cialis tworks hop as soon as possible.
0099 Additive System Fault
Starts until Emerg. Op.:
XXX See Operator's Man-
ual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
The DEF reducing agent is con taminated, diluted or is no tcompliant
wit hISO 222 41 .
The exhaus tgas af tertre atment sy stem is defectiv eoranemissions-
re leva nt malfunction ha soccu rred. This malfunction or defect can
damag ethe exhaus tgas af tertre atment sy stem.
Af tert he messag eappear sfor thef irst time ,the engine can onl ybe
st ar teda nother 10 times. The numbe rofremaining engine starts XX
(1 0to1)iss hown inthem essag eevery time thee ngine is star ted. #
Visit aq ualified specialis tworks hop immediately.
0099 Additive System Fault
EmergencyO p.: XXX
mph See Operator's
Manual *
In addition, they ellow 00B9CheckEngine warning lam ponthe
instrument clus terl ights up and awarning tone sounds.
Yo uc an only driv ethe vehicle at amaximum speed of 5mph
(8 km/h). #
Visit aq ualified specialis tworks hop immediately. 304
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Befor eleaving thev ehicle, apply thep arking brake.
Reversing Not Possible
Servic eRequired *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rseg ear. #
Visit aq ualified specialis tworks hop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Shif tthe transmission toposition 005D. #
Consult aqualified specialis tworks hop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou ar eabout toexitth ev ehicle when it is in aready-to-driv estate. #
When youe xit thev ehicle, switc hoffthei gnition and take the
ke yw ithy ou. #
Ifyo udon otexitth ev ehicle, switc hoffthee lectrical consum‐
ers, e.g. thes eat heating. Otherwise, the1 2‑V batter ymaydis‐
ch arge and it will be possible tostar tt he vehicle onl ywitht he
aid of asecond batter y(starting assista nce).
Service Require dDoNot
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. #
Ifth et ransmission is in position 005B,visitaqualified specialist
wo rkshop, without changing thet ransmission position. #
Fora llot her transmission positions, par kthe vehicle in asafe
location. #
Infor maq ualified specialis tworks hop or breakdown service.
Only Shift to 'P' when
Vehicle is Stationary *
The transmission can onl ybeshiftedtop osition 005Difth ev ehicle is
at as tandstill.
NP ermanently Active
Risk of Rollin gAway *W
hile thev ehicle is rolling or driving ,the transmission wasshifted
to position 005C. #
Tostop, depress theb rake pedal and, when thev ehicle is at a
st andstill ,shif tthe transmission toposition 005D. #
Tocontinu eyour journe y,shif tthe transmission toposition 005B
or 005E.
Driver's Door Open &
Transmission Not in P
Risk of Vehicle Rolling
Away *T
he driver's door is no tfull yc losed and thet ransmission is in posi‐
tion 005E,005Cor005B. #
When parking thev ehicle, shif tthe transmission toposition 005D.
Apply Brak etoShift
from 'P' *Y
ou ha veattem pted toshif ttoa differe nt transmissio nposition from
position 005D. #
Depress theb rake pedal. Displa
ymessages and warning and indicator lamps 309

0024
Canada
:Elect ricp arkin gb rake
applied (red) (/ page312 )
0024 Electric parking brak
e(yellow)
( / pag e312 )
00CC Po
we r-assis teds teering malfunction
(/ page318)
003D Electrical malfunction
(/
page319 )
0075 Re
stra int sy stem (/ page312 )
00B9 Che
ckEngine (/ page 319)
00D4 Fu
elreser vewit hfuel filler cap loca‐
tion indicator (/ page319 )
00AC Coolan
ttoo hot/cold (/ page319 )
00BA Dis
tance warning (/ page318)
0028 Preglow
0077 Ti
re pressur emonitor Saf
etys ystems Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Elect ricp arkin gb rake
applied redi ndicator
lam p(USA) does no tlight
up
0024 Elect ricp arkin gb rake
applied redi ndicator
lam p(Canada) does not
light up
0024 Elect ricp arkin gb rake
malfunctionin gyellow
indicator lam plight sup Ve
hicles with electric parking brake: thee lectric parking brak ered
indicator lam pdoes no tlight up. The elect ricp arkin gb rake yello wi ndi‐
cator lam plight sup.
* Meanin gofthe indicator lamps:
R The redi ndicator lam pdoes no tlight up: thee lectric parking
brak ehas been released.
R The yello wi ndicator lam plight sup:thee lectric parking brak eis
malfunctioning. #
Obser vethem essages on them ultifunction displa y. #
Switc hthe ignition of fand bac kon. #
Ifth ef ault messag epersists ,consult aqualified specialis twork‐
shop. #
Park thev ehicle only on le velg round and secur eitagains trolling
aw ay ( /pag e143). 312
Displaymessa gesa nd warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
0024
and
0049
Re de lectric parking
brak eapplied indicator
lam p(USA) lights up
0024
Re de lectric parking
brak eapplied indicator
lam p(Canada) lights up
0024 Elect ricp arkin gb rake
malfunctionin gyellow
indicator lam plight sup Ve
hicles with electric parking brake: ther ed and yello we lect ric
parking brak eindicator lamps light up.
* Meaning of thei ndicator lamps:
R The electric parking brak ered indicator lam plights up: thee lec‐
tric parking brak ehas been applied.
R The electric parking brak eyello windicator lam plight sup:the
electric parking brak eismalfunctioning. #
Obser vethem essages on them ultifunction displa y. #
Switc hthe ignition of fand bac kon. #
Ifth ef ault messag epersists ,consult aqualified specialis twork‐
shop. #
If it is no tpossible torelease thee lectric parking brake, do not
driv ethe vehicle.
0024 and
0049
Re de lectric parking
brak eapplied indicator
lam p(USA) flashes
0024 Re de lectric parking
brak eapplied indicator
lam p(Canada) flashes
0024
Elect ricp arkin gb rake
malfunctionin gyellow
indicator lam plight sup Ve
hicles with electric parking brake: thee lectric parking brak ered
indicator lam pflashes. The electric parkin gbrake yello wi ndicator lamp
light sup.
* Meanin gofthe indicator lamps:
R The electric parking brak ered indicator lam pflashes: thea ctiva‐
tion status of thee lectric parking brak eisunknow n.
R The electric pa rking brak eyello windicator lam plight sup:the
electric parking brak eismalfunctioning. #
Obser vethem essages on them ultifunction displa y. #
Switc hthe ignition of fand bac kon. #
Enga geand release thee lectric parking brak eusing thes witch
while depressing theb rake pedal. #
Ifth ef ault messag epersists ,parkt he vehicle on le velg round and
secur eitagains trolling away ( /pag e143). #
Consult aqualified specialis tworks hop. #
When ther ed indicator lam pflashes, thev ehicle mus tnotbe
driven as theb rake system ma yoverheat. Displa
ymessages and warning and indicator lamps 313