2020 MERCEDES-BENZ SPRINTER tow

Information on
technical data
The given dat aonlya pplies tovehicles with
st andar dequipment. Further information can be
obtained at aqualified specialis tworks hop. On-board electronics
Note
sonw orkont he engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Imprope
rmaintenance ma ycause vehicle
components towe ar mor equickl yand the
ve hicle's operating permit ma ybeinvalidated. #
Alwaysh ave workon thee ngine elec‐
tronics and related components car ried
out at aqualified specialis tworks hop. Tw
o-w ayradios In
stallation no tesf or two- wayradios &
WARNING Risk of accident du eto
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere wit hthe on-boar delec‐
tronics if RF transmit ters arem anipulated or
re trofitted inco rrectl y.
This could jeopardize theo perating saf etyof
th ev ehicle. #
Yous houl dhave allworkon electrical
and electronic component scarried out
at aq ualified specialis tworks hop. &
WARNING Risk of accident from incor‐
re ct ope ratio noft wo-way radios
If yo uo perat etwo -way radios incor rectl yin
th ev ehicle, thee lectromagnetic radiation
could inter fere wit hthe on-boar delectronics,
e.g.:
R ifth et wo -way radio is no tconnected to
an exterior antenna
R ifth ee xterio rantenna is no tcorrectly
mounted or is no toflowreflection
This could jeopardies theo perating saf etyof
th ev ehicle. #
Have thel ow -reflection exterior antenna
ins talled at aqualified specialis twork‐
shop. #
When operating two-w ayradios in the
ve hicle, alw aysc onnectt hemtothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of theo perating per‐
mit due tofailur etoc omply wi th the
instructions fori ns tallation and use The operatin
gpermit ma ybeinvalidated if the
instructions fori ns tallation and use of two-
wa yradios ar enotobser ved. #
Onlyuse appr oved frequency bands. #
Obser vethem aximum permissible out‐
put po werint hese frequency bands. #
Onlyuse appr oved antenna positions. Use
Tech nica lSpecification ISO/T S21609 (Road
Ve hicles -EMC guidelines fori ns tallation of af ter‐
mar ketradio frequency transmitting equipmen t)
when retrofitting two-w ayradios. Comply wit hthe
legal requirements ford etachable parts.
If yo ur vehicle has ins talling fort wo -way radio
equipment ,use thep ower suppl yorantenna con‐
nections intended foru se wit hthe ins talling.
Obser vethem anufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of thea ntenna mus tnotexc eed thev alues
in thef ollowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximu mtransmis‐
sion output
Sho rtwa ve
3—54M Hz 10
0W
4—m—w aveband
74 —88M Hz 30 W
2—m—w aveband
14 4—1 74MHz 50 W
Tr unked radio sys‐
te m/T etra
380 —460 MHz 10 W Te
ch nica ldata 273

Tr
aile rhitch Note
sont he trailer hitch &
WARNING Risk of accident du etoafter‐
mar ketins tallation of atrailer hitc hthat
is no tpermissible
If af term arke tins tallation of atrailer hitc his
no tp ermissible and youi nstallat railer hitch
or other assembly parts, thel ongitudinal
frame member will be weakene dand may
break .Inthis case, thet railer ma ycome
loose from thev ehicle.
Ther eisar isk of an accident.
Only ins tallat railer hitc haftermar ketifitis
pe rm issible. Obser
vethen otes on trailer operation
(/ page168).
Re trofitting atrailer hitchiso nly pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments.
Yo uc an obtain fur ther information on thet railer
hitc hataq ualified specialis tworks hop.
Mercedes-Benz recommends that youh ave a
traile rhitch retrofitted at an au thorized
Mercedes-Benz Center.
Onl yuseatrailer hitc hwhichh as been tested
and speciall yappr ove dbyM ercedes-Benzf or
yo ur vehicle.
Use onl yaball nec kthat has been appr ovedfor
yo ur vehicle and fory our Sprinter trailer hitch.
No tesont he permissible dimensions of theb all
nec kcan also be found on thei dentification plate
of thet railer hitch.
The maximum permissible towing capacity for
traile rswithout aseparat ebrakin gsystemis
1, 653 lbs (750 kg). Tr
aile rloads The permissible
weight sand loads whic hmust
no tbee xceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The identification plates of thet railer hitch,
trailer and vehicle
The values appr ovedbyt he manufacturer can be
fo und in thef ollowing table. If thev alues dif fer,
th el ow estv alue applies. Use acalibrated weigh‐ ing machine
tocheckt he weight restrictions ha ve
been complied wit hbefor eyou star ty our journe y. Te
ch nica ldata 285

Ve
hicl etype 3500 with amax. permissible gross weight of 9,900 lbs (4.490 t) (For Canad aonly) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 900 lbs (6.759 t) 2)
,o nly
fo rm odel series 90 7.657 8)5000 lbs (2.268 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot fo rmodel series
90 7.657 8) Ve
hicl etype 3500 with amax. permissible gross weight of 9,990 lbs (4.53 1t)(Fo rU SA only) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
14 990 lbs (6.799 t) 2)
,o nly
fo rm odel series 90 7.657 8)5004 lbs (2.270 t)
2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nlyf or model series
90 7.657 8)
15 250 lbs (6.9 17t)3)
,n ot
fo rm odel series 90 7.657 8)75
00 lbs (3.402 t) 3)
,n ot
fo rm odel series 90 7.657 8)75
0lbs (0.340 t) 3)
,n ot form odel series
90 7.657 8) Ve
hicl etype 3500 XD with amax. permissible gross weight of 11,03 0lbs (5.00 3t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.402 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) Ve
hicl etype 4500 with amax. permissible gross weight of 12,125 lbs (5.500 t) Pe
rm issible gross
we ight of vehicle/trailer
combination GCWR 6), 9)Pe
rm issible trailer load
GT W, braked 6) Pe
rm issible nose weight TWR
15 250 lbs (6.9 17t)4)
5004 lbs(2.270 t) 2)
,o nly
fo rm odel series 90 7.657 8)500 lbs (0.22
7t)2)
,o nly form odel series
90 7.657 8)
optional :7500 lbs
(3.400 t) 3)
,n ot form odel
series 90 7.657 8) optional
:750 lbs (0.340 t) 3)
,n ot for
model series 90 7.657 8) 2)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 lbs. 3)
Onl yNAFT Atrail er cross member ,tow ing capa‐
cit y7 ,500 lbs. 288
Tech nica ldata

4)
Only NAFTAt rail er cross member ,tow ing capa‐
cit y5 ,000 or 7,500 lbs.
6) In trailer operation, no individual maximu mper‐
missible gross weight of those specified in the
ta ble ma ybeexceeded.
8) The vehicle lengt hfor vehicles wit hthe model
series 90 7.65 7( Ca rgoV an) is 29 0in(7,36 7m m).
9) It is no tpossible to towat railer on vehicles
whic hhaven otbeen equipped wi thatrailer cou‐
plin gass tandard. In this case, them aximum per‐
missible gross vehicle weight cor responds tothe
maximu mpermissible gross weight of thev ehicle
combination.
% If
th et railer coupling is retrofitted ,the identi‐
fi cation pla tess hould be adap teda ccording ly
wit hthe altered, maximum permissible
we ights. Please consult an authorized
Mercedes-Benz Center if youh ave anyf ur‐
th er questions. The body builder label is
found on thef ront-end
module abo vether adiator and con tains them axi‐
mum permissible curb weight fort he vehicles. Lashing points and car
rier sy stems Information abou
tthe cargo tie-down points *
NO
TERisk of accident if them aximum
loading capacity of thec argo tie-down
point is exceeded If
yo uc ombin evarious cargo tie-down points
to secur eaload, alw ayst aket he maximum
loading capacity of thew eakes tcargo tie-
down poin tint oa ccount.
During maximum full- stop braking, forc es may
act whic hcan multipl ythe weight of thel oad. #
Alwaysu se se veralc argo tie-down
point stod istribut eand spread thel oad.
Distribut ethe load on thec argo tie-
down points evenly. The nominal
tensil estrengt histhe maximum per‐
missible tensil eforce.
Fu rther information on thec argo tie-down points
and tie-down eyes can be obtained in the" Trans‐
po rting" section (/ page 208).
Ti e-d owne yes
No minal tensile stre ngt hoft he tie-down eyes Ti
e-d owne yesN ominaltensile
st re ngth
Pa ssenger Van3 50 daN
Cargo Van8 00 daN Loading
rails
No minal tensile stre ngth of thec argo tie-
down point sinthe cargo compartment Cargo tie-down
point
No
minal tensile
st re ngth
Loading rails on cargo
compartment floor 500 daN
Lo we rloading rail on
side wall 200 daN
Up per loading rail on
side wall 12
5d aN The
values specified appl yonlytol oads resting
on thec argo compartmen tfloor if youo bse rve
th ef ollowing:
R The load is secured totwoc argo tie-down
points on ther ail
R The dis tance tothen eares tload-securing
point on thes ame rail is appr oximately 1m Information about
roof racks &
WARNING Risk of inju ryif maximum roof
load is exceeded
If yo up laceal oad on ther oof as well as any
ex tern al and internal attachments ,the vehi‐
cle's center of gr avity will be raised and the
usual drivin gcharacteristics, as well as the
st eering and braking characteristics, will
ch ange. During cornering ,the vehicle will tilt
mor eseve rely an dmayreact mor esluggishly
to steering mo vements.
If yo ue xceed them aximum roof load, the
driving characteristics, as well as thes teering Te
ch nica ldata 289

Overvie
w.......................................... 19 9
Sound settings ................................. 201
Tr ans ferred vehicle dat a...................2 01
Animals Pets in thev ehicle .............................. 45
Anti-loc kbraking sy stem
see AB S(Anti-loc kBrakin gS ystem)
Anti-skid chains
see Sno wchains
Anti-thef tAlarms ystem
see ATA( Anti -Thef tAlarms ystem)
Anti-thef tprotection
Immobilizer ........................................ .61
Anti-thef tprotection
see ATA( Anti -Thef tAlarms ystem)
Apple CarPlay ®
.....................................1 98
Connecting an iPhone ®
............ 198, 19 9
Ending .............................................. 19 9
No tes. ............................................... 19 8
Overvie w.......................................... 19 8
Sound settings ................................. 19 9
Tr ans ferred vehicle dat a...................2 01
Asht rays
In thew indshield stowagec om‐
partment ............................................ 79
ASR (acceleration skid cont rol) .......... .147
Assistance graphic (on-boar dcom‐
puter) ..................................................... 178
ASS YSTP LUS ........................................ 214
Batter ydisconnection period s.......... 214
Displ aying thes ervice due dat e........ 214
Fu nction/no tes. ................................ 214
Re gular maintenance work ............... 214
Special service requirements ............ 214
ATA (Anti-Thef tAlarms ystem) .............. .61
Ac tivating/deactivating thei nterior
motion sensor .................................... 63
Fu nctio n.............................................. 61
Interior motion sensor function .......... 63
St opping thea larm. ............................ 62
Switching thet ow -awa ya larm
on/of f............................................... .62
To w- aw ay alar mfunction .................... 62
At tachments .......................................... .21
AT TENTION ASSI ST....................... 162, 16 3
Fu nctio n........................................... 16 2
Setting .............................................. 16 3
Sy stem limitations ............................1 62
Au thorized workshop
see Qualified specialis tworks hop Au
tomatic distanc econtrol
se eA ctiv eDista nce Assi stDISTRONIC
Au tomatic drivin glights ....................... .84
Au tomatic transmission
DIRECT SELEC Tleve r........................ 12 2
Engaging driv eposit ion. ................... 12 3
Engaging neutral ............................... 12 2
Engaging reve rseg ear ...................... 12 2
Kickdown .......................................... 124
Re stricting thes hiftrang e................ 124
Selecting pa rkposition .....................1 23
Tr ansmission position displa y........... 12 2
Tr ansmission position s..................... 12 2
Au xiliar yheating ..................................1 05
Fu nctio n........................................... 105
Axle load ................................................ 274 B
Bac ksuppo rt
see Lumbar suppor t(4-w ay)
BA S(Brak eAssis tSystem) .................. 14 6
Battery Charging ........................................... 231
Charging avehicle batter y................2 31
Disconnecting thea uxiliar ybattery
in thee ngine compartmen t.............. 236
Disconnecting thes tarter batter y.... 234
Jump -sta rting (vehicle )..................... .231
Ke y. .................................................... 47
No tes( vehicle) ................................. 230
Re moving or ins talling thes tarter
batter y............................................. 235
St arterb atter y................................. 233
Batter ymain switch
No tes. ............................................... 12 0
Switching po wersupp lyon/of f......... 121
Belt see Sea tbelt
Bel twarning
see Sea tbelt
Blind Spo tAssist .................................. 16 3
Ac tivating/deactivating .................... 16 4
Fu nctio n........................................... 16 3
Re ar Cross Traf ficA lert. ................... 16 5
Sy stem limitations ............................1 63
Blue tooth ®
............................................ 19 2
Ac tivating/deactivating .................... 19 2
Information .......................................1 92
Bottle holder .......................................... .78 Index
323

Hydroplaning
......................................... 11 5I
Identification pla te
Engine ............................................... 274
Re frigerant ....................................... 284
Ve hicle ..............................................2 74
Ignition key
see Key
Immobilizer ............................................ .61
Indicator .................................................. 85
Ac tivating/deactivating ...................... 85
Changing bulb s(front) ........................ 91
Changin gbulbs (rear) (Cargo Van
and Passenger Van) ............................ 92
Changing bulb s(rear)( ch assis) .......... 94
Installations ............................................ 21
Instrument Display Function/no tes. ................................ 174
Overvie w....................................... 8, 174
Setting thel ighting ........................... 17 7
Instrument Display see Warning/indicator lamp
Instrument lighting ..............................17 7
Intelligent ligh tsystem
Ad aptiv eHighbeam Assis t................. .86
Cornering light .................................. .85
Interior lamps (rear compa rtment)
(replacin gthe light bulbs) .....................94
Interior lighting Bus equipment .................................. .88
Cargo co mpartment .......................... .89
Re adin glam pabove thep assenger
seat ....................................................89
Re ar compartment ............................ .89
Setting ................................................ 87
Switch-of fdelay tim e.......................... 90
In te rior motion sensor
Fu nctio n............................................. 63
Switching on/o ff................................ 63
In te rior roof car rier sy stem ................ .211
iPhone ®
see Apple CarPlay ® J
Jack ...................................................... .263
Hydraulic .......................................... 24 2
Re moving theh ydraulic jac kfrom
th es towa ge compartment ................ 24 3
St orag elocation of hydraulic jac k....2 42 Jump-star
tconnection .........................2 31 K
Key ........................................................... 46
Batter y............................................... 47
Electrica lconsum ption ...................... .47
Fu nctions ........................................... 46
Ke yr ing at tach ment ........................... 47
Mechanical key. .................................. 47
Overvie w............................................ 46
Problem ..............................................48
Ra dio connection ...............................46
Un lockin gsetting ................................ 47 L
Labelin g(tires)
see Tire labeling
Lane de tection (au tomatic)
se eA ctiv eLaneK eeping Assist
Lane Keeping Assist ............................ .165
Fu nctio n........................................... 16 5
Sy stem limitations ............................1 65
Tr ailer operatio n............................... 16 5
Lane Keeping Assist
see ActiveL aneK eeping Assist
see Lane Keeping Assist
Language ............................................... 19 3
No tes. ............................................... 19 3
Setting .............................................. 19 3
LA TC H-type (ISOFIX) child seat
securing sy stem
In stallin g............................................. 41
Le velc ontrol
see ENR (elect ronic le velc ontrol)
License pla telam p(changin gbulbs) .... 93
Light switc h(ove rview) ........................ .84
Lighting see Lights
Lights ...................................................... 84
Ad aptiv eHighbeam Assis t................. .86
Au tomatic driving lights ...................... 84
Combination swit ch............................ 85
Co rnering light ................................... 85
Driving abroad (symmetrical low
beam) .................................................84
Haza rdwa rning lamps ........................ 85
High beam .......................................... 85
High-beam flasher .............................. 85
Indicator ............................................ .85
Light switc h........................................ 84
Lo wb eam ........................................... 84332
Index

Tw
o-w ayradios .................................2 73
Open-source software ........................... 29
Opening and closing thel oc ka ble
compartment abo vethew indshield .....78
Opening thec up holder in ther ear
passenger compa rtment ....................... 78
Opening/closing theh ood .................. .214
Operating fluids
Ad ditives (fuel) .................................2 77
Brak efluid ........................................ 282
Coolant (engine) .............................. .283
DEF ................................................. .279
Engine oil ......................................... 280
Fu el (diesel) ...................................... 277
Fu el (gasoline) ..................................2 77
No tes. ............................................... 276
Wi ndshield washer fluid .......... .283, 284
Operating Instructions (vehicle
equipment) ............................................. 22
Operating saf ety
Chan gesint he engine po werout‐
put ...................................................... 25
Declaration of conformity (vehicle
components that recei veand/or
transmit radio wav es) .........................24
Declaration of conformity (wireless
ve hicle components) .......................... 24
Information ......................................... 23
Operating sy stem
On-boar dcomputer .......................... 175
Outsid emirro rs ...................................... 97
fo lding in/out .................................... .97
Setting ................................................ 97
Setting options ................................... 16
Overhead control panel Adjusting thei nterior lighting .............87
Overvie w............................................. 11P
Pa int (cleaning instructions) ...............223
Pa int code ............................................ .274
Pa rk position
Engaging ........................................... 12 3
Engaging au tomatically .................... .123
Pa rking aid
see Parking Assis tPARKTRONIC
Pa rking Assis tPARKTRONIC ...............156
Ac tivating ......................................... 15 6
Ad justing warning tones ................... 15 6
Driv eAwayA ssist ............................. 16 4Fu
nctio n........................................... 15 6
Switching of f.................................... 15 6
Sy stem limitations ............................1 56
Pa rking brak e(electrical)
see Electric parkin gbrake
Pa rking brak e(manual)
see Manual parkin gbrake
Pa rking forane xtended period ...........14 4
Pa rking light .......................................... .84
Pa rtition sliding door
Fr om thec argo compartmen t.............57
Fr om thed rive r's compartmen t..........56
Pe rm issible gross mass ...................... .274
Pe rm issible towing me thods .............. 236
Pe ts in the vehicle .................................. 45
Phone book see Contacts
Placing aload on thew heel ar ch........ 213
Plastic trim (care) ................................ 226
Po we rsupp ly
Batter ymains witc h.......................... 121
Switching on (s tart/s topb utton) ...... 109
Po we rw asher (care) ........................... .222
Po we rw indo ws
see Side window Q
QR code (rescue card) ...........................27
Qualified specialis tworks hop .............. 25 R
Ra ck systems (information) ................210
Ra dar senso rs....................................... 14 5
Ra dio
Ac tivating ......................................... 205
Ac tivating/deactivating radio text .... 206
Calling up thes tatio nlist. ................ .205
Deletin gstations .............................. 206
Direct frequenc yentry ..................... 206
Displaying eme rgency warnings ...... .206
Displ aying informatio n..................... 206
Disp laying radi otext. ........................ 206
Editing statio npresets .................... .206
Menu (on-boa rdcompu ter) ............... 180
Moving stations ................................ 206
Overvie w......................................... .205
Sear ching fors tations ...................... 206
Settin gachannel ............................ .205
Setting thew aveband ....................... 205 Index
335

St
ation
Deleting ............................................ 206
Direct frequency entr y..................... 206
Moving ............................................. 206
Sear ching ........................................ .206
Setting ............................................. 205
St oring ............................................. 206
St ation list
Calling up ......................................... 205
St ation presets
Modifying ......................................... 206
St ationar yheating
Problems .......................................... 108
St ationar yheating/ventilation
Ad justing (on-board computer) ......... 107
St ationar yheating/ventilation
see Auxilia ryheating
see Hot-water auxiliary heater
Ste ering wheel ...................................... 175
Ad justing ............................................ 76
Buttons ............................................. 175
St opping thea larm (ATA ) ...................... .62
St ow agea reas
see Stow ages pace
St ow agec om partments
see Stow ages pace
St ow ages pace ....................................... 77
Armres t.............................................. 77
Cen terc onsole ................................... 77
Cockpit .............................................. .77
Doo r................................................... 77
Glasse scompartment ........................ 78
Glo vebox. .......................................... 77
Sulfur content ....................................... 277
Summer tires ........................................2 44
Sur round lighting
Switching on/of f................................ 87
Sur round View
see 360° Camera
Switch-of fdela ytime
Exterior ............................................... 86
Interior ............................................... 90
Switching air-recirculation mode
on/off .................................................... 104
Switching on ignition (start/s top
button) .................................................. 109
Switching seat heating on/off ..............76
Switching synchronization function
on/of f(control panel) .......................... 103Switching
theA /C function on/off ....102
Switching ther ear window
defros tero n/off ................................... 104
Switching thew indshield heater
on/off .................................................... 104
Sy stem settings
Re setfunction (multimedia sys‐
te m) .................................................. 19 3
Setting thed ista nce uni t.................. 19 3
Setting thet ime and dat eautomat‐
icall y.................................................1 91
Setting thet ime zone. ...................... 19 2
Setting thet ime/dat eformat ........... 19 2
Sy stem settings
see Blue tooth®
see Language
see Wi-Fi T
Ta ilpipes (care) .................................... .224
Ta nk capacity
Fu el .................................................. 279
Re ser ve(fuel) ...................................2 79
Ta nk content
DEF. ................................................. 280
Te ch nical data
Information ....................................... 273
No tes( trailerh itch) .......................... 285
Ti re pressur emonitor .......................2 53
Ve hicle identification plat e............... 274
Te lephone ...................................... 180, 194
Ac tivating functions du ring acall. ..... 19 6
Calls wit hseveral participant s......... .196
Connecting amobile phon e(Near
Field Communicatio n(NFC)) ............ 19 5
Connecting amobile phon e(Pass‐
ke y) .................................................. .194
Connecting amobile phone
(Secur eSimple Pairing) .................... 194
De-authorizing amobilephone ......... 19 5
Incoming call during an existing
call .................................................. .196
Informatio n....................................... 194
Menu (on-boar dcomputer) ............... 180
Mobile phone voice recognition ........ 19 6
No tes. ............................................... 194
Re ception and transmission vol‐
ume .................................................. 19 6
Switching mobil ephones .................. 19 5
Switching mobil ephones (Near
Field Communication (NFC)) ............ 19 5
Te lephon emenuo verview. ...............1 94 338
Index