2020 MERCEDES-BENZ SPRINTER warning light

light
weight loads. Lay anti-slip mats underneath
th e load tosecure the load additionally. Installing and
removing tie-down eyes #
Toinstall: slidethe tie-down eyeth ro ugh a
re cess in the loading rail close tothe load
until locking mechanism engages in the
re cess.
% When
you pull locking mechanism up and out
of there cess, the tie-down eye is able to
mo vewithin the loading rail. Make sure that
locking mechanism is alw ays engaged in a
re cess. #
Che ckthe tie-down eyefo rfirm seating. #
Toremo ve:pull lo cking mechanism up and
pull the tie-down eyeto wa rdsth e locking
mechanism and out of the loading rail
th ro ugh a recess. Car
rier sy stems Information about
thero of rack &
WARNING Risk of inju rydue tothe maxi‐
mum roof load being exceeded
When you place a load on thero of as well as
all outer and inner attachments, theve hicle's
center of gr avity will rise and thefa miliar driv‐
ing characteristics as well as thesteering and
braking characteristics will change. When
driving around bends, theve hicle will tilt
more heavily and may react more sluggishly
to steering mo vements.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as thesteering
and braking, will be greatly impaired. #
Neverexc eed the maximum roof load
and adjust your driving style. 1
Mounting rails
Information about the maximum roof load can be
fo und in the "Technical data" section
(/ page 353).
Obser vethefo llowing points for assembling roof
ra ck s:
R Tighten thero of rack 's scr ewsto ato rque of
6.0 lb -ft(8 Nm) – 7.4 lb-f t(10 Nm) in the des‐
ignated groo ved plates.
R The tightened scr ews should not touch the
ra ils.
R Ensure that the groo ved plates are not loca‐
te d in the areas around the plastic caps.
R The groo ved plates must ha vetheright cross-
section.
R The insides of the mounting rails must be free
of dirt.
R Re-tigh tenth e scr ews uniformly af ter around
300 miles (500 km).
Mercedes-Benz recommends that you use on ly
ro of rack sth at ha vebeen tested and appr oved
fo r Mercedes-Benz. These help topreve ntvehicle
damage.
If yo uwa nttoretrofit the mounting rails, ha ve
th em ins talled at a qualified specialist workshop.
Otherwise, you could damage theve hicle.
If yo ur vehicle is ins talled with mounting rails on
th ero of, you can install a roof rack on thero of.
Special fasteners (sliding bloc ks) are available as
accesso ries forth is purpose.
These fasteners are available from any authorized
Mercedes-Benz Center. 274
Transporting

#
Tomo vetherack ra ils:unsc rew star knobs
7 coun ter-clockwise until they are slightly
loose. #
Slide rack rail2 along roof rail1 tothe
desired position. #
Screw star knobs 7tight clo ckwise. #
Check that thera ck rail is seated securely.
Moving the sliders &
WARNING Risk of inju rydue toinade‐
qu ately secured loads
If th e slider of the interior roof rack system is
not engaged proper ly,th e load may come
loose, fall down and injure people, for
ins tance when they enter or load and unload
th e cargo compartment. #
Always engage the slider properly. %
Ring
8of slider 4must alw ays be at an
angle of 90° torack rail2, so that slider 4
is engaged proper ly. #
When thering of the slider is at an angle
of 90° totherack ra il:pull ring 8 of slider
4 down and simul taneously mo veslider 4
to the desired position. #
Release ring 8 atthe desired position. #
Moveslider 4slightly fur ther along on rack
ra il2 until slider 4engages automaticall y. #
When thering of the slider is pa rallel to
th erack ra il:mo veslider 4tothe desired
position. #
Position ring 8 of slider 4at an angle of
90° torack rail2.
Slider 4is engaged. Ad
justing the belt strap #
Press and hold the locking mechanism on
slider 9. #
Pull or release belt stra p5. #
Release the locking mechanism on slider 9.
% When securing or loosening a load, be sure
to not stand under the load.
Securing and loosening the load #
Tosecure the load: placethe load in the belt
st ra ps of thera ck rails. #
Fasten the load flush with the partition. #
Secure belt stra p5. #
Check that the load is seated securel y. #
Toloosen the load: press and hold the lock‐
ing mechanism on slider 9. #
Pull ring 8 ofthe slider down and simultane‐
ously mo vethe slider away from the load. #
Loosen belt stra p5 and at the same time
make sure that the load does not fall out of
th e belt stra ps. #
Remo vethe load from the belt stra ps.
Installing cargo tie down rings 276
Transporting

#
Toopen: pull handle 1torelease the hood. #
Reach into thega p and push the hood catch
handle upwards. #
Open the hood and hold it up. #
Take support 1from the brac ket on the
hood and pull it down wards. #
Inse rtthe support into the brac ket below 2. &
WARNING Risk offire due toflammable
material in the engine compartment or
th eex haust sy stem
Clo ths or other flammable materials left in
th e engine compartment bymis take could
igni teupon coming into con tact wi thhot sec‐
tions of the engine or exhaust sy stem. #
Ensure that there are no flammable
ex tern al materials in the engine com‐
partment or on theex haust sy stem
af te r maintenance workhas been con‐
ducted. &
WARNING Risk of accident and inju ry
when opening and closing the engine
hood
When opening or closing the engine hood, it
may suddenly drop into the end position.
There is a risk of injury for an yone in the
engine hood's range of mo vement. #
Only open or close the engine hood
when there are no persons in the engine
hood's range of mo vement. *
NO
TEDama getothe hood Pushing
the hood closed with your hands
could damage it. #
Toclose the hood, let it drop from the
specified height. #
Toclose: liftthe hood slightl y. #
Movesupport 1tothe brac ket on the hood
and apply light pressure toengage it. #
Lowe rth e hood and let it drop from a height
of appr oximately 0.5 ft(15 cm). #
If it is still possible tolift the hood a little,
open the hood again and let it drop from a
height of appr oximately 0.7 ft(20 cm) until it
engages cor rectly. Engine oil
Che
cking the engine oil le vel with a dip stick &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain component pa rts in the engine com‐
partment can be very hot, e.g. the engine, the
cooler and pa rts of theex haust sy stem. #
Letthe engine cool down and only
to uch the component parts described
as follo ws. Depending on
the engine, the dipstick may be in
va rying locations in the engine compartment.
Wa iting time before checking the oil le vel:
R engine at normal operating temp erature:
fi ve minutes
R engine not at normal operating temp erature
(the engine was only star ted briefly, forex am‐
ple): 30 minutes 280
Maintenance and care

Fi
lling up the windshield washer sy stem &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap &
WARNING Danger of bu rns when open‐
ing the hood
If yo u open the hood when the engine has
ove rheated or during a fire inthe engine com‐
partment, you could come into con tact wi th
hot gases or other escaping operating fluids. #
Before opening the hood, allow the
engine tocool down. #
Intheeve nt of a fire inthe engine com‐
partment, keep the hood closed and call
th efire service. &
WARNING ‑ Risk of fire and injury from
windshield washer concentrate
Wi ndshield washer concentrate is highly flam‐
mable. It could ignite if it comes into con tact
wi th hot engine component parts or the
ex haust sy stem. #
Make sure that no windshield washer
concentrate spills out next tothefiller
opening. *
NO
TEDama getotheex terior lighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid may dam‐
age the plastic sur face of theex terior lighting. #
Only use windshield washer fluids that
are also suitable for use on plast ic sur‐
fa ces, e.g. MB SummerFit or MB Winter‐
Fit. Ad
ding washer fluid Wa
sher fluid reser voir (e xamp le) #
Pre-mix thewa sher fluid in the cor rect mixing
ra tio in a container. #
Park theve hicle on a le vel sur face and secu re
it against rolling away ( /page 140). #
Open the hood (/ page278). #
Pull the cap of thewa sher fluid con tainer 1
upwards bytheta b. #
Pour in the pre-mixed washer fluid. #
Press cap 1onto thefiller opening until it
audibly engages. #
Close the hood (/ page278).
% Mi
xth ewa sher fluid with windshield washer
concentrate all year round. Comply with the
information about windshield washer fluid in
th ete ch nical da ta (/ page 347).
% Comply with
the fur ther information about
windshield washer fluid (/ page 347) Cleaning
thewa ter drain valve of the air
intake box &
WARNING Risk of inju rydue tomoving
parts
Cer tain components in the engine compart‐
ment may continue tomo veor suddenly
mo veagain even af terth e ignition has been
switched off, e.g. the cooler fan.
Ma kesure of thefo llowing before per form ing
ta sks in the engine compartmen t: #
Switch the ignition off. 284
Maintenance and care

#
Neverto uch the danger zone sur round‐
ing moving component parts, e.g. the
ro tation area of thefa n. #
Remo vejewe lry and watches. #
Keep items of clo thing and hair away
from moving parts. &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch component parts desc ribed in the
fo llowing. If
yo u ha vetocar ryout any workinthe engine
compartment, touch only thefo llowing compo‐
nents:
R Hood
R Engine oil filler opening cap
R Washer fluid reser voir cap
R Coolant expansion reser voir cap #
Open the hood (/ page278). #
Remo vedirt from water drain valve 2 of air
intake box 1. Draining
the fuel filter &
WARNING Danger of fire and explosion
due tofuel
Fu els are highly flammable. #
It is essential toavoid fire , open flames,
smoking and creating spar ks. #
Before filling up, switch off the engine,
and, if applicable, the auxiliary heating. &
WARNING Risk offire and explosion due
to fuel
Fu els are highly flammable. There is a risk of
fi re and explosion due tocontact wi thhot
component parts. #
Allow the engine and theex haust sys‐
te m to cool down. *
NO
TEEngine damage due todela yed
drainage of the fuel filter Ve
hicles with a diesel engine: delayed
drainage of the fuel filter can lead toengine
damage.
If th e003A indicator lamp lights up, drain the
fuel filter immediately. +
ENVIRONMENTAL
NOTEEnvironmental
pollution due todisposal in a non-envi‐
ro nmental ly-friendly manner #
Dispose of thewate r/fuel mixture in an
environmentally-friendly manner. OM642 engine
#
Park theve hicle in a safe location and secure
it against rolling away. #
Switch off the auxiliary heating
(/ page 106). #
Switch off the engine. #
Open the hood (/ page278). Mai
ntenance and care 285

Obser
vethefo llowing no tes: Note
s on cleaning and car eAvoiding paintwork damage
Pa int
R
Insect remains: soak with insect
re mo ver and then wash off.
R Bird droppings: soak with water and
th en wash off.
R Remo vecoolant, tree resin, oils,
fuels and greases: rubge ntly wi th a
clo thsoaked in petroleum ether or
lighter fluid.
R Brake fluid: wash off with water.
R Tarst ains: use tarre mo ver.
R Wax: use a silicone remo ver. R
Do not af fix st icke rs,fi lms or similar.
R Remo vedirt as soon as possible.
Mat tefinish
R
Only use care products appr ovedfor
Mercedes-Benz. R
Do not polish theve hicle and alloy
wheels.
R Do not use a wash program that
ends with a hot wax treatment in
au tomatic car washes.
R Do not use paint cleaners, buf fing or
polishing products, or gloss preserv‐
ers, e.g. wax.
R Have paint repairs car ried out in a
qu alified specialist workshop onl y. Note
s onthe care of vehicle parts &
WARNING Risk of entrapment if the
windshield wipers are swit ched on while
th e windshield is being cleaned
If th e windshield wipers are set in motion
while you are cleaning the windshield or
wiper blades, you can be trapped bythe wiper
arm. #
Always switch off the windshield wipers
and the ignition before cleaning the
windshield or wiper blades. &
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into con tact wi th these
car parts, you could burn yourself. #
Always be particularly careful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. #
Before any con tact, allow the car parts
to cool down. 288
Maintenance and care

Note
s on cleaning and car ePreve nting damage totheve hicle
Ste ps
R
Clean the electrically operated steps
and their housing with a po wer
wa sher.
R After cleaning, spr aythe lateral
guides with silicone spr ay.
R Clean thesteps in the bumper with a
po we rwa sher. Do not use oil or grease as a lubricant.
Aluminum
dropsides R
Brush down the aluminum dropsides
with water and a neutral or mild alka‐
line cleaning agent. Do not use abrasive cleaning agents
to
clean the dropsides. Note
s on interior care &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous.
When the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts totear
or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing no tes: Note
s on cleaning and car ePreve nting damage totheve hicle
Seat belts Clean with lukewarmsoapy water. R
Do not use chemical cleaning
agents.
R Do not dry the seat belt byheating
abo ve176°F (80°C) or in direct sun‐
light.
Display Cleanthe sur face carefully wi tha mic ro‐
fi ber clo thand LCD/TFT displ aycare
product. R
Switch off the display and let it cool
down.
R Do not use any other agents.
Plastic trim R
Clean with a damp microfiber clo th.
R For heavy soiling: use care product
re commended for Mercedes-Benz . R
Do not af fix st icke rs,fi lms or similar.
R Do not allow tocome into contact
wi th cosmetics, insect repellent and
sun creams.
Re alwo od/
trim ele‐
ments R
Clean with a mic rofiber clo th.
R Blackpiano-lacquer look: clean with
a damp clo thand soapy water.
R For heavy soiling: use care product
re commended for Mercedes-Benz . Do not use sol
vent-based cleaning
agents, polishes or waxes. 290
Maintenance and care

Data transmitted is
vehicle information. For any
qu estions about the collection, use and sharing
of the eCall sy stem data, please contact MBU‐
SA 's Cus tomer Assis tance Center at 800-FOR-
MERC.
Fo r Canada, please contact MBC’s Cust omer
Assis tance Center at 1-800-387-0 100.
Cust omer requ ests for co vered information
should be submitted via the same channels.
Fo r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter‐
mined
R Avo ice connection totheve hicle occupants
can be es tablished Flat tire
Note
s onflat tires &
WARNING Risk of an accident when driv‐
ing wi thaflat tire
A flat tire greatly impairs driving characteris‐
tics, as well as steering and braking. #
Do not drive with a flat tire. #
Remo vetheflat tire and ins tallthe
spare wheel or consult a qualified spe‐
cialist workshop. Depending on
your vehicle's equipment, in the
eve nt of a flat tire you ha vethefo llowing possibil‐
ities:
R You can call breakdown assis tance via the
breakdown assis tance call button in theove r‐
head control panel (/ page196).
R Cha nge the wheel (/ page 327). Batte
ry Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
ev ant sy stems, forex ample the lighting sys‐
te m, ABS (anti-lock braking sy stem) or ESP ® (Elect
ronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose control of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering maneuvers
and/or when theve hicle's speed is not
adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not continue driving. #
Always ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page146)
R Further information on ESP ®
(/ page 147)
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at an authorized Mercedes-Benz
Center.
Should youwa nttoreplace the battery yourself,
obse rveth efo llowing information:
R Alwaysre place a faulty bat tery with a battery
which fulfills theve hicle's specific require‐
ments.
R Carryove r de tach able parts such as theve nt
hose, elbow fitting or term inal co ver from the
battery tobe replaced.
R Make sure that theve nt hose is al wayscon‐
nected toits original opening on the battery
side.
Ins tallth eex isting or newly supplied stop
plugs.
Otherwise, gases or battery acid could
escape.
R Make sure that the de tach able parts are con‐
nec ted in the same way as before.
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries that ha vebeen tested
and appr ovedfo ryo ur vehicle byMercedes-Benz.
These batteries pr ovide inc reased impact pr otec‐
tion topreve ntvehicle occupants from suf fering
acid bu rns should the battery be damaged in an
accident. 294
Breakdown assis tance