2020 MERCEDES-BENZ SPRINTER automatic transmission

%
If
th e front axle is damaged, raise theve hicle
at the front axle and if there ar axle is dam‐
aged, raise theve hicle at there ar axle.
% Ve
hicles with automatic transmission
and rear-wheel drive: ifth ere is a malfunc‐
tion, the automatic transmission may be
loc ked in position 005D.
If th e automatic transmission cann otbe shif‐
te dto position 005C, transport theve hicle
(/ page 303). A towing vehicle with lifting
equipment is requ ired forve hicle transport. #
Obser vethe no tes on permissible towing
me thods (/ page 300). #
The propeller shafts tothe drive axles must
be remo ved if the maximum permissible tow‐
ing dis tance is exceeded. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C. #
Release the parking brake. #
Switch off the ignition. Loading
theve hicle for transport #
Obser vethe no tes on permissible towing
me thods (/ page 301, 302). #
Connect theto w bar totheto wing eyeto load
th eve hicle. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005C.
% Ve
hicles with automatic transmission: in
th eeve nt of damage tothe electrics, the
automatic transmission may be loc ked in
position 005D.Toshift toposition 005C, provide
th e on-board electrical sy stem with po wer
( / page 295). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
005D. #
Use the parking brake tosecure theve hicle
against rolling away. #
Only secure theve hicle bythe wheels. Ve
hicles with all-wheel drive/vehicles with
automatic transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. *
NO
TEVehicle damage due toimproper
loading An all-wheel drive
vehicle may be damaged if
it is tilted, pushed or mo ved while being loa‐
ded using a hydraulic platform. #
When loading a vehicle with all-wheel
drive, theve hicle should only be mo ved
and positioned byits own po wer. #
The vehicle and the sur face it is posi‐
tioned on should no longer be mo ved
when theke y is remo ved or if the door
is open. To
wing eyesto rage location The
towing eye is located in theve hicle tool kit in
th e front-passen gerfo ot we ll (/ page 305). Breakdown assis
tance 303

Installing/removing
theto wing eye Ins
talling and removing the front towing eye #
Toinstall the front towing eye: press the
to p of the co ver and remo vethe co ver. #
Screw intowing eye1clockwise tothestop
and tighten. #
Toremo vethe front towing eye: unsc rew
to wing eye1 counter-clockwise. #
Insert the co ver with theta bs at theto p and
push in at the bottom until the co ver engages. Re
ar towing eye (vehicles with passenger vehicle
appr oval)
% Re
ar towing eye2 is permanently attached
to theve hicle.
* NO
TEDama getotheve hicle due to
incor rect use of theto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w starting vehicle (eme rgency engine start) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to towstarting The automatic transmission may be damaged
in
the process of tow starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow star ted. #
Do not tow start vehicles with automatic
transmission. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and injury
due toove rloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire. #
Alwaysre place faulty fuses with speci‐
fi ed new fuses containing the cor rect
amperage. *
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems could be
damaged byincor rect fuses. #
Only use fuses whi chhave been
appr ovedby Mercedes-Benz and which
ha ve the cor rect fuse rating. The electrical fuses in
your vehicle switch off
defective circuits. If a fuse blo ws, all the compo‐
nents on the circuit and their functions will cease
to operate.
Blown fuses must be replaced with fuses of an
equivalent specification, which you can de ter‐
mine bythe color and fuse rating. The fuse allo‐
cation chart and fur ther information on the elec‐
tric fuses and relays can be found in the "Fuse
allocation chart" supplement. 304
Breakd own assi stance

Information on
the direction of the tires' rota‐
tion Ti
re s with a specified direction of rotation ha ve
additional benefits, e.g. if there is a risk of hydro‐
planing. You will on lyga in these benefits if the
cor rect direction of rotation is obser ved.
An ar rowonthe side wall of the tire indicates its
cor rect direction of rotation.
Yo u may also ins tall a spare wheel against the
direction of rotation. Obser vethe time restriction
on use as well as the speed limitation specified
on the spare wheel. Information on
storing wheels Obser
vethefo llowing when storing wheels:
R Wheels that ha vebeen remo ved should be
st ored in a cool, dry and, if possible, dark
place.
R Protect the tires from oil, grease and fuel. Overview of
the tire-chan getool kit Necessary tire-changing
tools may include, for
ex ample:
R Jack
R Wheel wrench
% Yo
u will find the maximum load capacity of
th e jack stated on the adhesive label
attached tothe jac k.
The jack is maintenance-free. If there is a
malfunction, please contact a qualified spe‐
cialist workshop.
Ve hicles with rear wheel drive The tire-change
tool kit is located in stowage
compartment 1abo vethestep of the co-driv‐
er's door and in thestow age compartment in the
fo ot we ll on the co-driver side. Preparing
theve hicle for a wheel change Re
quirements:
R The requ ired tire-change tool is available.
R The vehicle is not on a slope.
R The vehicle is on solid, non-slippery and le vel
ground. #
Appl yth e parking brake. #
Movethe front wheels tothest ra ight-ahead
position. #
Vehicles with automatic transmission:
shift the transmission toposition 005D. #
Switch off the engine. #
Make sure that the engine cann otbe star ted. #
Take theve hicle tool kit from thefo ot we ll on
th e co-driver side (/ page 305). Ve
hicles with rear-wheel drive #
Take the jack and the tire-change tool kit out
of thestow age compartment (/ page 327). #
If necessar y,remo vethe hub cab. #
Assemble the lug wrench extension using the
middle rod and thero d with the lar gest diam‐
et er from theth re e-piece jack pump le ver. #
Starting with the middle rod, slide the lug
wrench extension as far as it will go onto the
lug wrench. #
Using the lug wrench, loosen the wheel nuts
or bolts on the wheel you wish tochange by Wheels and tires
327

Display messages
Possible causes/consequences and 0050 0050Solutions
0024
Parking Brake Inopera-
tive *A
malfunction has occur red in the sy stem; the parking brake is inop‐
erative. &
WARNING Risk of an accident due toa brake sy stem mal‐
function
If th e brake sy stem is malfunctioning, braking characteristics
may be impaired. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Park theve hicle on a le vel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have the brake sy stem checked at a qualified specialist work‐
shop immediatel y.
0024 Incline Too Steep See
Operator's Manual *T
he on-board electrical sy stem voltage is low or a malfunction has
occur red in the sy stem; the holding forc e may not be suf ficient for
th e incline. &
WARNING Risk of accident if the electrical parking brake
has insuf ficient holding force
If th e electrical parking brake does not ha vesuf ficient holding
fo rc e on a steep incline, theve hicle may rollaw ay. #
Park theve hicle on a le vel sur face only and secu reit
against rolling away. #
Shift the automatic transmission toposition 005D. Obser
vethe no tes on parking theve hicle (/ page140).
0024 Par king Brake See Oper-
ator's Manual *T
he on-board electrical sy stem voltage is low or a malfunction has
occur red in the sy stem; the closing forc e may not be suf ficient for
th e incline. &
WARNING Risk of an accident due toa brake sy stem mal‐
function
If th e brake sy stem is malfunctioning, braking characteristics
may be impaired. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Park theve hicle on a le vel sur face only and secu reit against
ro lling away. #
Vehicles with automatic transmission: shiftthe transmission
to position 005D. #
Have the brake sy stem checked at a qualified specialist work‐
shop immediatel y. Displ
aymessa ges and warning and indicator lamps 357

Display messages
Possible causes/consequences and 0050 0050Solutions #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
To Engage Transmiss.
Position R First Depress
the Brake *
Yo u ha veattem pted toshift from position 005Bor005C toposition 005E. #
Depress the brake pedal. #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of the climate cont rol sy stem is temp orarily restricted.
The quantity of air and flow of fresh air are contro lled automatically. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle when it is in a ready-to-d rive state. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑V battery may dis‐
ch arge and it will be possible tostart theve hicle only with the
aid of a second battery (s tarting assis tance).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. Display messages and
warning and indicator lamps 373

Cur
rently Una vailable Radar Sen‐
sors Dirty .........................................3 62
Driver's Door Open & Transmission
Not in P Risk of Vehicle Rolling
Aw ay ................................................. 374
N Pe rm anently Active Risk of Roll‐
ing Away ........................................... 374
Only Shift to'P' when Vehicle is
St ationary ........................................ .374
Ra dar Sensors Dirty See Opera‐
to r's Manual .................................... .358
Re generation Not Possible ............... 367
Re versing Not Possible Service
Re quired .......................................... .373
Service Required Do Not Shift
Gears Visit Dealer ............................. 373
Shift to'P' or 'N' toStart Engine ......373
SOS NOT READY .............................. 359
Ti re Press. Monitor Cur rently
Un available ...................................... .369
Ti re Pressure Monitor Inoperative ....370
Ti re Pressure Monitor Inoperative
No Wheel Sensors ............................3 69
To Engage Transmiss. Position R
Fir stDep ress the Brake .................... 373
Tr af fic Sign Assi stCamera View
Re stricted See Ope rator's Manual ... 362
Tr af fic Sign Assi stCur rently
Un available See Operator's Manual
.......................................................... 363
Tr af fic Sign Assi stInoperative .......... 362
Tr ansmission Malfunction Stop ......... 373
Display range (trip menu) ....................17 9
Display total di stance (trip menu) ......17 9
Distance cont rol
see Active Dis tance Assi stDISTRONIC
Di stance recorder
see Trip dis tance
DI STRO NIC
see Active Dis tance Assi stDISTRONIC
Door Locking (emergency key) .................... 50
Un locking (emer gency key) ................ 50
Door cont rol panel ................................ .16DO
T,Tire Identification Number
(TIN) ....................................................... 320
Drinking and driving .............................111
Drive Away Assist .................................1 65
Driver's seat see Seats
Driving and drinking .............................111
Driving characteristics (unusual) ....... 308
Driving instructions Foreign trip (information) .................. 11 3
Driving light see Automatic driving lights
Driving no tes
Brake subject toload ........................ 11 4
Braking ............................................. 11 4
Breaking-in no tes .............................. 111
Downhill gradient .............................. 11 4
Drinking and driving .......................... 111
Gene ral driving tips .......................... .111
New brake discs and brake pads/
linings ............................................... 11 4
Pa rking brake .................................... 11 4
Re stricted braking ef fect (salt-trea‐
te dro ads) ........................................ .114
Tr ansport byrail ................................ 11 4
We tro ad sur faces ............................ .114
Driving Sa fety Sy stem
ABS (Anti-lock Braking Sy stem) ........ 14 6
ASR (acceleration skid control) ........ 147
BA S (Brake Assi stSystem) ............... 14 6
EBD (electronic brake forc e distri‐
bution) ..............................................1 48
ESP ®
Crosswind Assist ..................... 14 8
ESP ®
trailer stabilization .................. 14 8
Overview .......................................... 14 6
Ra dar sensors .................................. 14 5
Re sponsibility ................................... 14 5
Driving saf ety sy stem
see Active Brake Assi st
see ESP ®
(Electronic Stability Prog ram)
Driving sy stem
see 360° Camera
see Activating/deactivating the
HOLD function
see Active Dis tance Assi stDISTRONIC
see Active Lane Keeping Assist
see ATTENTION ASSIST
see Blind Spot Assist
see Cruise control
see HOLD function
see Lane Keeping Assist 394
Index

see
Parking Assist PARKTRONIC
see Rear view camera
see Traf fic Sign Assi st
Driving tips Driving abroad (symmetrical low
beam) ................................................ .84
Driving in winter ................................ 11 5
Driving off-road ................................. 11 6
Driving on flooded roads .................. .115
Driving on wetro ads ........................ .115
Hyd roplaning .................................... 11 5
Dr ow siness de tection
see ATTENTION ASSIST
DSR (Downhill Speed Regulation)
Ac tivating/deactivating .................... 127
No tes ................................................ 12 6
Dual-zone au tomatic climate con‐
trol (control panel) ............................... 100
DY NA MIC SELECT
Displaying vehicle data ..................... 215E
E10 ........................................................ .341
EBD (electronic brake forc e distri‐
bution) .................................................. .148
ECO display Function ............................................ 11 9
Re setting .......................................... 180
Electric pa rking brake .......................... 14 3
App lying automatically .................... .143
Applying or releasing manually ........ .144
Emergency braking ........................... 14 4
No tes ................................................ 14 2
Re leasing automatically .................... 14 3
Electric sliding door Function ............................................. 52
Opening wi thbutton ...........................52
Opening with the door handle ............ 54
Opening/closing with theke y ............ 54
Programming theke y ........................ .54
Re setting ............................................ 55
Un locking manually ............................ 54
Electrical closing assi st
No tes .................................................52
Electrical consum ption
Ke y .................................................... .47
Electrical fuses see Fuses
Electrical step
Emer gency release ............................ .58
Extending/r etra cting .......................... 57Fu
nction ............................................. 57
Obs tacle ............................................. 57
Pr eve nting extending ......................... .57
Electronic Stability Prog ram
see ESP ®
(Electronic Stability Prog ram)
Electronics ............................................ 337
Emer gency
Assis tance overview .......................... .18
Fir st-aid kit (so ftsided) .................... 292
Saf etyve st ....................................... 292
Wa rning lamp .................................. .292
Emer gency braking
Elect ric pa rking brake ...................... .144
Manual parking brake ....................... 14 2
Emer gency call sy stem
Au tomatic emergency call ............... .293
Information ...................................... 292
Manual emer gency call .................... 293
Overview .......................................... 292
Tr ans ferred data ...............................2 93
Emer gency engine start ..................... .304
Emer gency operation mode
St arting theve hicle ........................... 11 0
Emer gency Tensioning Devices
Ac tivation ........................................... 32
En gaging drive position (automatic
transmission) ........................................ 12 3
Engaging neut ral (automatic trans‐
mission) ................................................ .122
Engaging reve rsege ar ......................... 12 2
Engaging/disengaging LOW RANGE ...12 6
Engine Engine number ................................ .338
Pa rking (s tart/s top button) .............. 14 0
Problems .......................................... 13 5
St arting (in emer gency operation
mode) ............................................... 11 0
St arting (s tart/s top button) .............. 11 0
St arting assis tance .......................... 295
Engine data Showing ............................................ 216
Engine electronics (no tes) ...................3 37
Engine number .................................... .338
Engine oil .............................................. 281
Ad ditive ............................................ 344
Checking the oil le vel (on-board
computer) ........................................ .281
Checking the oil le vel with a dip‐
st ick ................................................ .280
Filling capacity ................................. 345 Index
395