2020 MERCEDES-BENZ SPRINTER key

Example: central lo
cking buttons in the driver's
door #
Tolock/unlock the entire vehicle: press
button 1(unlock) or 2(lock) when the
doors are closed. Switching
the automatic locking feature
on/off When
the ignition is switched on and theve hicle
is driving at a speed abo ve9mp h (15 km/h), the
ve hicle loc ksautomaticall y. Example: central lo
cking buttons in the driver's
door
There is a danger of being loc ked out when the
function is activated in thefo llowing situations:
R When tow- starting or pushing theve hicle
R Onthero ller dynamom eter #
When the doors are closed, switch on the
po we r supp lyor ignition. #
Toswitch on: press and hold button 2for
appr oximately five seconds.
An acoustic signal sounds. #
Toswitch off: press and hold button 1for
appr oximately five seconds.
An acoustic signal sounds. Un
locking/locking the driver's door with the
emer gency key %
If
yo uwa nttolock theve hicle comple tely
wi th th e emer gency key,press the button for
th e locking mechanism from inside firs t wi th
th e driver's door open. Then lock the driver's
door with the emer gency key. #
Tounlo ck:turn the emer gency key counter-
clo ckwise toposition 0047. #
Tolock: turnthe emer gency key clo ckwise to
position 0047.
% Right-hand drive
vehicles: turnthe emer‐
ge ncy key in the opposite direction in each
case. Using
thegr ab handles when getting in toand
out of theve hicle The entrances on buses are equipped with grab
handles and
steps.
% To
avo idrisks:
R When getting into and out of theve hicle,
only use the grab handles and steps. Only
th ey are designed for such a load.
R Keep steps and entry sills free from dirt,
e.g. mud, cla y,snow and ice. 50
Opening and closing

%
Yo
ur vehicle may be equipped with a long
sliding door with an intermediate de tent. Yo u
can also lock the sliding door in place around
halfw aywhen opening and closing. If you do
th is, the door does not ha vetobe opened
fully when getting into or out of theve hicle.
The sliding door is not fully engaged when in
th e intermediate de tent. #
Tounlo ck:pull lo cking pin 3upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page 49). #
Toopen: press button 1. #
Slide the sliding door byhandle 2back to
th estop. #
Check the sliding door de tent. The sliding
door must be engaged. #
Toclose: press button 1. #
Slide the sliding door firm lyforw ards byhan‐
dle 2until it closes. #
Tolock: push locking pin 3down wards
manually or use the cent ral locking button to
lock the sliding door (/ page 49). Note
s on electrical closing assist If
yo ur vehicle is equipped with an electrical clos‐
ing assist, you will requ ire less forc eto close the
sliding door. Electric sliding door
Fu
nction of the electric sliding door Yo
ur vehicle can be equipped with an electric
sliding door on the left and/or right-hand side. Yo
u can operate the electric sliding door in the
fo llowing ways:
R bypressing the sliding door buttons on the
center console
R bypressing the sliding door button on the
door sill (B-pillar)
R using the door handle (inside or outside)
R using thekey
If th e electric sliding door is obstructed while
opening, it mo ves a few centim eters in the oppo‐
site direction and stops.
If th e sliding door is obstructed during the closing
procedure, it opens fully again.
If th e electric mo tor of the sliding door is in dan‐
ge r of overheating, e.g. due tofrequent opening
and closing within a short period, the sliding door
opens fully. The sliding door is then loc ked in
place. The sliding door is operational again af ter
appr oximately 30 seconds.
If th ere has been a malfunction or if the battery
has been disconnected, you can use there lease
cat chtodisconnect the sliding door from the
electric mo tor.Then you can open or close the
door manually (/ page54). Opening/closing
the electric sliding door
with the but ton &
WARNING Risk of entrapment byopen
sliding door which is not engaged
When you open the sliding door, the sliding
door could hit other people as it mo ves back‐
wa rds. #
Only open the sliding door when tra ffic
conditions permit. &
WARNING Risk of inju rydespite obs tacle
de tection
Obs tacle de tection does not react tosoft,
light and thin objects, such as fingers. These
or other parts of the body could be pressed
against the door frame, for ins tance. Obs tacle
de tection cannot pr event entrapment in these
ins tances. #
When opening and closing the electric
sliding door, make sure that nobody is
within the operating range of the sliding
door. 52
Opening and closing

%
When
youstop automatic operation upon
opening the door, the door closes when you
press the button again.
% In unf
avorable operating conditions, e.g.
frost, ice or heavy soiling, you can press and
hold the cor responding button. The electric
sliding door mo ves with increased forc e.
Obser vethat, in such circum stances, the
object recognition is less sensitive. Tostop
th e mo vement, release the button. Opening/closing
the electric sliding door
with thekey #
Tounlo ck:brie fly press the0042 or0041
button on thekey. #
Toopen: press and hold the0042 or0041
button on theke yfo r longer than 0.5 sec‐
onds.
Yo u will hear two acoustic signals and the
sliding door will open automaticall y.#
Toclose: press and hold the0042 or0041
button on theke yfo r longer than 0.5 sec‐
onds.
Yo u will hear two acoustic signals and the
sliding door will close automaticall y.#
Tointer rupt automatic operation: briefly
press the0042 or0041 button on theke y.
The sliding door stops moving.
% When
youstop automatic operation upon
opening the door, the door closes when you
press the button again. Opening/closing
the electric sliding door
with the door handle #
Tounlo ck:pull lo cking pin 2upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page 49). #
Press button 1or pull outside handle 3.
The sliding door opens or closes. #
Press button 1again or pull outside handle
3.
The sliding door stops moving. Un
locking the electric sliding door manually If
th ere has been a malfunction or if the battery
has been disconnected, you can use release
cat ch2 todisconnect the sliding door from the
electric mo tor.Then, you can open or close the
door manually. #
Vehicles with comple tesliding door trim:
re mo vethe co ver from release cat ch2.
Service ope ration is accessible. 54
Opening and closing

This can cause
you or other people to
become trapped. #
Before driving, alw ays close the parti‐
tion sliding door and ensure that it is
engaged. #
Toopen: turntheke y counter-clockwise 3.
The sliding door is unloc ked. #
Slide the sliding door totheright 2asfar as
it will go. #
Toclose: slidethe sliding door tothe left 1
until it engages.
Yo u can lock the sliding door with thekey. Opening and closing
the pa rtition sliding door
from the cargo compa rtment #
Toopen: pushthe le verto theright 3.
The sliding door is unloc ked. #
Slide the sliding door tothe left 1asfar as
it will go. #
Toclose: slidethe sliding door totheright
2 until it engages. Electrical
step Fu
nction of the electrical step Yo
ur vehicle's sliding door may be equipped with
an electrical step.
Elect rical step 1 automatically extends when
th e sliding door opens, and retracts af terth e slid‐
ing door closes. Elect rical step 1 is equipped
with obs tacle de tection at the front. If thestep
meets an obs tacle while extending, it stops. Once
yo u ha veremo vedth e obs tacle, you must first
close the sliding door then re-open it so that the
st ep extends comple tely.
If th e electrical step pr events loading, you can
block it via obs tacle de tection when the sliding
door opens. The electrical step then remains
re tracted and a fork -lift truck or other lifting vehi‐
cle can mo vecloser tothe cargo compartment.
% The display sho ws theStep Not Extended
See Operator's Manual message orthestep
not extended malfunction message.
When the ignition is switched off, a warning
to ne will sound if obs tacle de tection is
blo cked. The tone la stsfo r two minutes.
When the ignition is switched on, thewa rning
to ne will sound continuous ly.
Ve hicles with an instrument display (color
display): ifth e display sho ws theStep Not
Retracted See Operator's Manual message or
Step Not Extended See Operator's Manual mes‐
sage and a warning tone sounds, electrical step
1 is malfunctioning (/ page376).
If electrical step 1 is malfunctioning, thestep
may not extend or retract, or do so only pa rtiall y. Opening and closing
57

Ve
ntilating theve hicle before starting a jour‐
ney (co nvenience opening) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if some‐
body becomes trapped. Yo
u can ventilate theve hicle before youstart
driving.
To do this, theke y is used tocar ryout thefo llow‐
ing functions simultaneously:
R unlock theve hicle
R open the side windo ws
The "con venience opening" function can only be
ope rated using thekey. Thekey must be in close
pr ox imity tothe driver's or front-passenger door. #
Press and hold the0036 button on thekey.
The following functions are per form ed:
R theve hicle is unloc ked
R the side windo wsare opened #
Tointer rupt convenience opening: release
th e0036 button. Closing side windo
wsfrom the outside (con‐
ve nience closing) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
do ws. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, make su rethat no body
parts are in the closing area. #
Press and hold the0037 button on thekey.
The following functions are per form ed:
R The vehicle is loc ked
R The side windo wsare closed #
Tointer rupt convenience closing: release
th e0037 button. Re
setting the side windo ws The side windo
wsmust be reset af ter a malfunc‐
tion or a voltage supply inter ruption. #
Swit chon the ignition (/ page109). #
Push bo thwindow lif ter buttons and hold for
appr oximately one second af terth e side win‐
dow has closed. 60
Opening and closing

Problems with
the side windo ws Problem
Possible causes/consequences and 0050 0050Solutions
A side window cann otbe
closed and the cause is
not obvious. #
Check tosee if there are any objects in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rs‐
ing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been
bloc ked, the side window will close with increased or maximum
fo rc e. The reve rsing feature will then not be active.
Pa rts of the body could become trapped in the closing area in the
process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the
button again tore-open the side windo w. If a side window is obstructed during closing, and
reopens again slightl y,
yo u can proceed as follo ws: #
Immedia tely afte rth e window is obstructed, pull the cor responding
button again until the side window has closed, and hold the button
fo r an additional second.
The side window is closed with increased forc e.
If th e side window is obstructed again and reopens slightl y,yo u can pro‐
ceed as follo ws: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot
be opened or closed
using the con venience
opening feature. The SmartK
eybattery is weak or dischar ged. #
Check the battery with the battery check lamp and replace if neces‐
sary (/ page47). Anti-theft pr
otection Fu
nction of the immobilizer The immobilizer pr
events your vehicle from being
st ar ted without the cor rect key.
The immobilizer is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on.
When leaving theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine.
% In
theeve ntthe engine does not start despi te
th eve hicle's star ter battery having suf ficient
ch arge ,th e immobilizer is defective. Contact
a qu alified specialist workshop or call
1-800-367-63 72(inthe USA) or
1-800-387-0 100(in Canada). ATA
(Anti-Theft Alarm sy stem) Fu
nction of ATA(Anti- theft Alarm sy stem)
If th eATA system is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R a side door is opened
R there ar-end door is opened
R the hood is opened
R the interior motion sensor is triggered
(/ page 63)
R theto w- aw ay alarm is triggered
(/ page 62) Opening and closing
61

AT
A is au tomatical lyarmed af ter appro ximately
fi ve seconds in thefo llowing situation:
R afte rth eve hicle has been loc ked with the
SmartK ey When
theATA system is armed, indicator lamp
1 flashes in theove rhead cont rol panel.
AT A is au tomatical lydeactivated in thefo llowing
situations:
R After unlocking theve hicle with the Smart‐
Ke y.
R After pressing thest art/ stop button with the
SmartK eyinside theve hicle.
Arming/disarming ATA(Anti- theft Alarm sys‐
te m)
If th e alarm sy stem is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R A door is opened
R The hood is opened
% The alarm is not deactivated,
even if you
immediately close the open door that has
triggered it, forex ample.
Arming #
Close all the doors. #
Lock theve hicle with the SmartK ey.
Indicator lamp 1intheove rhead cont rol
panel flashes. Disarming
#
Unlock theve hicle with the SmartK ey.
Indicator lamp 1intheove rhead cont rol
panel goes out.
% The
vehicle loc ksagain automatically if you
do not open a door within 40 seconds af ter
unlo cking theve hicle.
St opping the ala rm #
Press the0036 or0037 button on the Smart‐
Ke y.
or #
Press thest art/ stop button with the Smart‐
Ke y inside theve hicle.
The alarm stops. Fu
nction of theto w- aw ay alarm Fu
nction of theto w- aw ay alarm
A visual and audible ala rmis triggered if the incli‐
nation of theve hicle changes when theto w- aw ay
alarm is activated. This can be the case if the
ve hicle is raised on one side, forex ample. Arming/disarming
theto w- aw ay alarm Arming/disarming
#
Lock theve hicle with thekey.
The tow- aw ay alarm is automatically armed
af te r about 40 seconds: #
Open theve hicle with thekey.
The tow- aw ay alarm is deactivated.
The tow- aw ay alarm is only armed when thefo l‐
lowing components are closed:
R the driver's door and the front-passenger
door
R the side doors
R there ar-end doors 62
Opening and closing

Deactivating
#
Switch off the po wer supply (/ page109). #
Press but ton1.
When the button is released, indicator lamp
2 inthe button lights up for appro ximately
fi ve seconds. #
Lock theve hicle with thekey.
The tow- aw ay alarm is deactivated.
The tow- aw ay alarm remains deactivated until
yo u lock theve hicle again.
Deactivate theto w- aw ay alarm when locking your
ve hicle in thefo llowing situations:
R when loading and/or transporting theve hicle
on a ferry or car transpor ter,fo rex ample
R when parking theve hicle on a mo vable sur‐
fa ce, such as a split-le velga rage
This will pr eventfalse alarms. Interior motion sensor
Fu
nction
If th e activated the interior motion sensor de tects
motion in theve hicle interior, a visual and acous‐
tic alarm is triggered. This can happen if some‐
one reaches into theve hicle interior, forex ample. Ac
tivating/deactivating the in terior motion
sensor Ac
tivating #
Close the side windo ws. #
Make sure that no thing (such as masc ots or
coat hangers) is hanging on the inside rear‐ view mir
ror or on the grab handles on the
headliner. This will pr event false alarms. #
Lock theve hicle with thekey.
The interior motion sensor is activated af ter
appr oximately 30 seconds.
The interior motion sensor is only activated when
th efo llowing components are closed:
R the driver's door and the co-driver door
R the side doors
R there ar-end doors
Deactivating #
Unlock theve hicle with thekey.
The interior motion sensor automatically
switches off.
Deactivating #
Switch off the po wer supply (/ page109). #
Press but ton1.
When the button is released, indicator lamp
2 inthe button lights up for about five sec‐
onds. #
Lock theve hicle with thekey.
The interior motion sensor is deactivated.
The interior motion sensor remains deactivated
until you lock theve hicle again.
Deactivate the interior motion sensor when lock‐
ing your vehicle in thefo llowing situations:
R ifth ere are people or animals remaining
inside
R ifth e side windo wsremain open
R when transporting theve hicle on a ferry or
car transpor ter,fo rex ample
This will pr eventfalse alarms. Opening and closing
63