2020 MERCEDES-BENZ GLS SUV brake

acidic alloy wheel cleaners
toremo vebrake
dust. The aluminium trim inserts could other‐
wise be damaged.
Re versing camera and 360° Camera
R open the camera co ver with the multimedia
sy stem (/ page 283).
R use clean water and a soft clo thtoclean the
came ralens.
R do not use a high-pressure cleaner.
Ta ilpipes
R clean with a cleaning agent recommended
fo r Mercedes-Benz, especial lyin the winter
and af terwa shing theve hicle.
R do not use acidic cleaning agents.
Tr ailer hitch
R obse rveth e no tes on care in the trailer hitch
manufacturer's operating instructions.
R do not clean the ball neck with a high-pres‐
sure cleaner or solvent.
R remo vetraces of rust on the ball, e.g. with a
wire brush.
R remo vedirt with a lint-free clo th.R
afte r cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti- torsional cou‐
pling, obser vethe manufacturer's operating
instructions. Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them. This can,
forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. To
avo id damage totheve hicle, obser vethefo l‐
lowing no tes on cleaning and care:
Seat belts R clean with luk ewarmand soapy water.
R do not use chemical cleaning agents.
R do not dry byheating them toove r 80°C or
ex posing them todirect sunlight.
Display
R switch off the display and let it cool down.
R clean the sur face carefully wi tha mic rofibre
clo thand a suitable display care product
(TF T-LC D).
R do not use any other agents.
Plastic trim R clean with a damp microfibre clo th.
R for heavy soiling: use a cleaner recommen‐
ded for Mercedes-Benz. 37 0
Maintenance and care

Obser
vethe additional following points during
st arting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12V.
R The vehicles must not touch.
R Vehicles with a petrol engine: jump-start
th eve hicle only when the engine and exhaust
sy stem are cold. St
arting assi stance and charging the12 V
battery Requ
irements:
R The vehicle is secured with the electric park‐
ing brake.
R Vehicles with automatic transmission: the
transmission is in position j.
R The ignition and all electrical consumers are
switched off.
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin with positive clamp
2onyour ow nve hicle
fi rs t. #
During starting assi stance: start the
engine of the donor vehicle and run at idle
speed. #
Connect the negative pole of the donor bat‐
te ry and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical
consumer in your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete, per form thefo llowing steps: 384
Breakdown assis tance

#
First,re mo vethe jump lead/charging cable
from ear thpoint 3and the negative pole of
th e donor batter y,then from positive clamp
2 and the positive pole of the donor bat‐
te ry. Begin ea chtime wi th the conta cts on
yo ur ow nve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(/ page 380).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre. Obser
vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments.
The vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Overview of
the permit tedto wing me thods *
NO
TEDama gefrom auto matic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer‐
ta in situations:
R Active Brake Assi st
R Active Dis tance Assi stDISTRONIC
R HOLD function
R Active Parking Assist
To avo id damage totheve hicle, deactivate
th ese sy stems in thefo llowing or similar sit‐
uations: #
During towing #
In a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Breakdown assis
tance 385

Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms. *
NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing away theve hicle with bo thaxles on
th egr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 385). #
Make sure that the battery is connected and
ch arge d. A dischar
ged battery has thefo llowing ef fects:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R the automatic transmission cann otbe shif ted
to position iorj %
Ifth e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, theve hicle must be transpor ted
aw ay ( /page 388). A towing vehicle with
lifting equipment is requ ired forve hicle
transpor tation. 386
Breakdown assi stance

*
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed th
e permissible gross mass of your own
ve hicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page415). #
Do not open the driver's door or front
passenger door as the automatic transmis‐
sion may otherwise shift toposition jauto‐
maticall y. #
Fittheto wing eye (/ page 389). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(/ page 84). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 103). #
Deactivate Active Brake Assi st
( / page 253). #
Shift the automatic transmission toposition
i(/ page 205). #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. Breakdown assis
tance 387

#
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 386). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Shift the automatic transmission toposition
i. %
The automatic transmission may be loc ked
in position jintheeve nt of dama getothe
electrics. Toshift toi , pr ovide the on-
board electrical sy stem with po wer
( / page 384). #
Load theve hicle onto the transpor ter. #
Shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS (Adaptive Damping
Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the ve
hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle. #
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly
R theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. 388
Breakdown assis tance

ing condition (/
page 395). Observethe
no tes on tyre temp erature (/ page 394).
% The values displa yed in the on-board com‐
puter may deviate from those of the tyre
pressure gauge as they referto sea le vel.At
high ele vations, the tyre pressure values
indicated bya pressure gauge are higher
th an those shown bythe on-board computer.
In this case, do not reduce the tyre pressure.
Re starting the ty repressure moni toring sys‐
tem
Re quirements:
R The recommended tyre pressure is cor rectly
set forth ere spective operating status on all
of the wheels (/ page 394).
Re start the tyre pressure monitoring sy stem in
th efo llowing situations:
R The tyre pressure has changed.
R The wheels or tyres ha vebeen changed or
newly fitted. On-boa
rdcompu ter:
4 Service 5
Tyres #
Swipe down wards on Touch Control on the
left-hand side of thesteering wheel.
The Use current pressures as new reference
values? message is shown in the multifunc‐
tion displa y. #
Torestart, press Touch Control on the left-
hand side of thesteering wheel.
The Tyre press. monitor restarted message is
shown in the multifunction displa y.
Cur rent wa rning messages are dele ted and
th eye llow h warning lamp goes out.
Af teryo u ha vebeen driving for a few
minutes, the sy stem checks whe ther the cur‐
re nt tyre pressures are wi thin the specified
ra nge. The cur rent tyre pressures are then
accep ted as refere nce values and monitored.
Be sure toalso pay attention tothefo llowing
re lated topic:
R Notes on tyre pressure (/ page 394) Wheel
change Note
s on selecting, fitting and replacing
tyres *
NO
TEMercedes-AMG vehicles #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of accident due toincor‐
re ct dimensions of wheels and tyres
If wheels and tyres of the wrong size are
used, the wheel brakes or wheel suspension
components may become damaged. #
Alw aysre place wheels and tyres with
th ose that fulfil the specifications of the
original part.
When replacing wheels, make sure tofit the
cor rect:
R Designation
R Type Wheels and tyres
397

R
Only fit wheels of the same size on one axle
(left and right).
It is only permissible tofit a di fferent wheel
size in theeve nt of a flat tyre in order to
drive tothe specialist workshop.
R Do not make any modifications tothe brake
sy stem, the wheels or the tyres.
The use of shims or brake dust shields is not
permitted and may in validate theve hicle's
ge neral operating pe rmit.
R Vehicles with a tyre pressure monitoring
sy stem: allfitted wheels mu stbe equipped
with functioning sensors forth e tyre pres‐
sure monitoring sy stem.
R Attemp eratures below 7 °C use winter tyres
or all-season tyres mar kedi M+Sfor all
wheels.
Wi nter tyres pr ovide the best possible grip in
wintry road conditions.
R For M+S tyres, only use tyres with the same
tread.
R Obser vethe maximum permissible speed for
th e M+S tyres fitted. If
th e tyre's maximum speed is below that of
th eve hicle, this must be indicated byan
appropriate label in the driver's field of
vision.
R Run in new tyres at moderate speeds forthe
fi rs t10 0 km.
R Replace the tyres af ter six years at the latest,
re ga rdless of wear.
R When replacing with tyres that do not
fe ature run-flat characteristics: vehicles
with MOExtended tyres are not equipped
with a TIREFIT kit at thefa ctor y.Equip the
ve hicle with a TIREFIT kit af terre placing with
tyres that do not feature run-flat characteris‐
tics, e.g. winter tyres.
% You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 236).
Fo r more information on wheels and tyres, con‐
ta ct a qualified specialist workshop.
Be sure toalso obse rveth efo llowing fur ther
re lated subjects:
R Notes on tyre pressure (/ page 394)R
Tyre pressure table (/ page 395)
R Notes on the emer gency spa rewheel
(/ page 407) Note
s on inter changing wheels &
WARNING Risk of inju rythro ugh dif fer‐
ent wheel sizes
Inter changing the front and rear wheels can
se verely impair the driving characteristics.
The disk brakes or wheel suspension compo‐
nents may also be damaged. #
Onlyinter change the front and rear
wheels if the wheels and tyres ha vethe
same dimensions. Inter
changing the front and rear wheels if the
wheels or tyres ha vediffere nt dimensions can
re nder thege neral operating pe rmit in valid.
The wear pat tern s on the front and rear wheels
dif fer:
R front wheels wear more on the tyre shoulder 400
Wheels and tyres